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Southbourne Beach Care Home - Avery Collection

42 Belle Vue Road, Southbourne, Bournemouth, Dorset BH6 3DS
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Southbourne Beach Care Home - Avery Collection, Bournemouth
Southbourne Beach Care Home - Avery Collection, Bournemouth
Southbourne Beach Care Home - Avery Collection, Bournemouth

Southbourne Beach is located a short walk from the sea front and its excellent beaches, perfect for a refreshing walk or for some fresh sea air. The home attracts residents and their families from all over the wider Dorset area, including Christchurch, Ringwood and the New Forest. The home offers high quality care including both residential and dementia care as well as shorter respite stays. The care home has 104...  

Care Provided by Southbourne Beach Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 104 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,500
Residential Dementia CareFrom £1,600From £1,700

Contact Southbourne Beach Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Morgyn Ross(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (17)
  • Single Rooms with ensuite Wet Room (70)
  • Couples/Companion Rooms with ensuite Wet Room (15)

Southbourne Beach Care Home - Avery Collection Reviews (180)

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9.9

Southbourne Beach Care Home - Avery Collection has a Review Score of 9.9 (9.903) out of 10, based on 27 reviews in the last 2 years. Over all time Southbourne Beach Care Home - Avery Collection has 180 reviews.

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Showing 180 reviews matching selected criteria
Review from B C (Friend of Resident) published on 11 January 2024 Submitted via Postal Card
Overall Experience

Very welcoming, clean and homely. Friendly staff - offered tea and biscuits. I look forward to visiting again. Residents were encouraged with their independence, and there was a good variety of events and activities on offer.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Southbourne Beach, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Southbourne Beach Care Home, we believe this creates a relaxed and friendly environment for our residents and their loved ones to call home.

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Review from M C (Friend of Resident) published on 11 January 2024 Submitted via Postal Card
Overall Experience

On entering, home was very warm and welcoming. The team were helpful and very pleasant. I was offered refreshments. The home is spacious and clean. Lovely outlook and is so close to the beach.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you so much for your wonderful review. I will certainly pass on your kind words to our team. We are incredibly proud of the fantastic care and activities we provide here at Southbourne Beach Care Home. We look forward to welcoming you here again.

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Review from B N (Resident / Service User) published on 18 December 2023 Submitted via Postal Card
Overall Experience

The staff are all caring, extremely helpful and I am looked after well indeed. The home itself is warm and wonderfully comfortable, as are the bedrooms and all the public rooms. There are plenty of activities and trips out to cater for all tastes. What also is very nice, is that families and friends may come to all the events etc. This creates a friendly and welcoming atmosphere. This home is a very special place. (Even pets are welcome to visit.)

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you so much for your wonderful review. We are thrilled that you are enjoying your stay, and I will certainly pass on your kind words to our team. We are incredibly proud of the fantastic care and activities we provide here at Southbourne Beach Care Home.

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Review from D J (Relative of Resident) published on 16 October 2023 Submitted via Website
Overall Experience

From the moment I stepped in this home, I knew my partner's nan is in good hands. Everyone is so welcoming and nothing too much trouble. There is a wide range of activities and events each day and residents seem happy and well looked after. My relative formed great friendships, not only with fellow residents, but also staff. Thank you.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Southbourne, and your recognition of this is appreciated by every member of our team. We are incredibly proud of the fantastic care and activities we provide here at Southbourne Beach Care Home. By having a whole-home...  

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Review from S F (Sister of Resident) published on 16 October 2023 Submitted via Postal Card
Overall Experience

My sister has been a resident for two years. It is a pleasant place to be and relatives are made very welcome. I recently attended a cake decorating session on Beachside which was most enjoyable. Many aspects of the home are good, I am sure the aim is to make it an excellent place to be and one way I feel this could improve is communication.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Many thanks for your review. We are delighted that you feel our staff are welcoming and supportive. We take great pride in delivering exceptional care and providing high-quality facilities to our residents. Thank you for joining in with the activity on Beachside Community, we are pleased you...  

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Review from Barbara H (Resident / Service User) published on 3 October 2023 Submitted via Postal Card
Overall Experience

Right from the beginning I have felt happily at home. The staff are very understanding and caring. I cannot fault them.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for taking time to provide your feedback. We are thrilled that you are enjoying your stay at Southbourne Beach Care Home, and I will certainly pass on your kind words to our team. We are incredibly proud of the fantastic care and activities we provide here at Avery Collection Homes.

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Review from Gillian F (Daughter of Resident) published on 29 September 2023 Submitted via Website
Overall Experience

My parents stayed for five weeks respite and I can’t thank the staff enough. The huge turn around in attitude, from the beginning to the end, was truly amazing. The effort that every member of staff put in made my life so easy. I could see the care and attention that, not only my parents got, but all residents received went above and beyond. Can’t tell you how much I enjoyed visiting and seeing my parents happy, which was the main aim. Thank you.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Southbourne Beach and your recognition of this is appreciated by every member of our team. By having a whole-home approach, we believe this creates a relaxed and friendly environment for our residents and their loved ones to call home. We look forward to welcoming you here again.

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No Rating
Review from Tricia P (Daughter of Resident) published on 11 September 2023 Submitted via Postal Card
Overall Experience

My mother lived at Southbourne Beach from 2017 to 2023. The care she received was exemplary from all departments. She was always encouraged to join in activities, which she enjoyed a great deal. Nothing was ever too much trouble for the staff. They always kept the family updated on any health issues. They respected our visits and enabled my mother to die peacefully in her own bed, with her family with her to the end. We will always be grateful to our second family at Southbourne Beach for everything they did throughout her life there.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for your kind words, your recognition of this is appreciated by every member of our team. By having whole home approach here at Avery, it helps to create a relaxed and friendly environment for our residents and their loved ones to call home. Thank you.

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Review from P R (Friend of Resident) published on 11 September 2023 Submitted via Postal Card
Overall Experience

Most people, including staff, are very friendly, residents in general seemed pleased to see a friendly stranger's face, although we had met some on a previous visit.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Southbourne Beach, and your recognition of this is appreciated by every member of our team. By having whole home approach here at Avery, it helps to create a relaxed and friendly environment for our residents and their loved ones to call home.

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Review from P W (Resident / Service User) published on 8 September 2023 Submitted via Postal Card
Overall Experience

I have experienced a very friendly atmosphere here and very kind and helpful staff. The activities have been fun and well organised.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for taking time to share your kind words with us. Our activities team will be thrilled to hear this feedback, here at Southbourne Beach care home we endeavour to provide the very best experience for our residents and their families. Your recognition of this is invaluable to our team, thank you.

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Review from Tracy C (Daughter of Resident) published on 12 June 2023 Submitted via Website
Overall Experience

Dad was here for just over four years and recently passed away peacefully after coming home from the hospital for a week of palliative care. All the staff here were so kind and caring and genuinely fond of Dad. They made his last days as comfortable as they possibly could, and for that, I will be forever grateful. So many residents and staff have come up to me to tell me their memories of Dad, how he always remembered everyone’s names and how his little ways made them smile. Thank you, everyone, for looking after him.

Reply from Laura Morgan, Director of Community Relations at Southbourne Beach Care Home - Avery Collection

Thank you very much for your kind words, Tracy; all the team here at Southbourne Beach Care Home always give the best they can to all the residents and your dad will be missed by us all.

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Review from J B (Son of Resident) published on 22 March 2023 Submitted via Website
Overall Experience

The care provided to my 100-year-old father was exemplary. The care systems, including records kept, were impressive, and an excellent balance was struck between intervention and allowing independence. The excellent standard of care extended from relative independence through significant dependence to end of life. My father was always treated with dignity and great sensitivity to his feelings, as well as his needs.

Reply from Laura Morgan, Reputation Support at Southbourne Beach Care Home - Avery Collection

Thank you for taking the time to share your experience of Signature at Southbourne. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families lives.

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Review from Simon B (Son of Resident) published on 1 February 2023 Submitted via Website
Overall Experience

My mum came into Signature at Southbourne for a period of respite whilst we were away on holiday. Mum was looked after really well and commented to me afterwards how nice the staff were and how good the food was. She enjoyed all the activities that were put on for the residents and enjoyed getting her hair done whilst she was there. She is looking forward to coming in again for another stay in the near future.

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Review from Amanda S (Daughter of Resident) published on 25 January 2023 Submitted via Website
Overall Experience

It's hard to sum up the experience of finding the right 'home from home' for your parents when they have lived independently for so long, but due to their needs changing, it becomes necessary. There are so many considerations, emotions and decisions that come into play, and at times, as a family, we truly believed we might not find the answer. That was until my brother discovered Signature at Southbourne! Not only did we fall in love with the location and the beautiful home inside and out, but it had a sense of 'home' from the first time we walked inside. This is what my parents needed so much - their own individual living space, but with the beautiful communal areas it offers, the delightful restaurant/bistro and parlour. The staff have, in a relatively short space of time, got to know and understand my parents really well. Their likes, their dislikes, their way of living - and have encouraged wholeheartedly their involvement. Well done, and thank you, we're so grateful.

Reply from Laura Morgan, Manager at Southbourne Beach Care Home - Avery Collection

Thank you for taking the time to share your experience of Signature at Southbourne. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents' and their families' lives.

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Review from Richard S (Son of Resident) published on 17 January 2023 Submitted via Website
Overall Experience

Home-from-home! Finding a new permanent home for our precious parents was the highest priority for me and my siblings in 2022. We are delighted that after reviewing over ten homes, a respite holiday and a move from the midlands where they'd been for over 50 years, we are able to say job done! One lady has been fantastic throughout managing the liaison and really caring for our parent's needs. Signature at Southbourne stood out for us because it enables Mum and Dad to continue having independence in their own apartment, in a beautiful location and surrounded by the care that is on hand to support all their needs. When we first visited Signature, we thought we had entered a luxury cruise ship, and that remains our view! The food is second to none, the activities are great, and my dad regularly plays the piano - a joy that he had lost! We now rest in peace knowing they are safe and happy, and we love visiting them, including sharing meals with them in the private dining area and lattes in the Bistro! We recommend it unreservedly!

Reply from Laura Morgan, Manager at Southbourne Beach Care Home - Avery Collection

The team here at Signature at Southbourne would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference. Here at Signature at Southbourne,...  

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Review from Patrick J (Respite Resident) published on 30 August 2022 Submitted via Postal Card
Overall Experience

28 days of really pleasant care in a spacious suite with our little dog. Brilliant staff helping with showering and dressing, serving good wholesome meals in a lovely dining room. We were very comfortable, well looked after and felt the benefits by the middle of our stay. Would recommend Signature highly to people in need of care!

Reply from Laura Morgan, Manager at Southbourne Beach Care Home - Avery Collection

The team here at Signature at Southbourne would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

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Review from Denise J (Daughter of Resident) published on 27 July 2022 Submitted via Postal Card
Overall Experience

My mother and stepfather have been at Signature at Southbourne since September 2021. Through the care, love and support of the Signature team, they have both flourished, and I would highly recommend the home.

Reply from Signature at Southbourne, Customer Team at Southbourne Beach Care Home - Avery Collection

We are so glad to hear about your positive and encouraging comments for Signature at Chorleywood. As a team, we work together to provide the best experiences for both our residents and family members.

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Review from Joanna M (Daughter of Resident) published on 27 July 2022 Submitted via Postal Card
Overall Experience

The ethos of Signature at Southbourne, which combines excellent care and support whilst keeping the dignity of the resident paramount, is extremely important to my father and his family. First impressions at our first meeting with extremely professional and knowledgeable staff were of a light, airy, spacious, purpose-built facility with the air of a luxury hotel! Over time, these first impressions have developed into a deep rapport between the management and staff, who are so dedicated. I am so glad my father is in your care.

Reply from Signature at Southbourne, Customer Team at Southbourne Beach Care Home - Avery Collection

We are so glad to hear about your positive experience of Signature at Southbourne and thankful for your kind comments. As a team, we work together to provide the best for both our residents and family members, so thank you for taking the time to share your kind words.

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Review from Julie H (Daughter of Resident) published on 22 June 2022 Submitted via Postal Card
Overall Experience

Dad initially moved in for respite care while his main carer (his wife) was in the hospital. Sadly after a week at Signature, Mum passed away. The staff at Signature could not have been more helpful and supportive at such a difficult time. Signature has helped Dad and the whole family in such a genuine, caring way. Een before the bereavement, Signature felt like Dad's home. It is such a wonderful place, mainly due to all the staff who really go out of their way to help.

Reply from Signature at Southbourne, Customer Team at Southbourne Beach Care Home - Avery Collection

The team here are so grateful that your Dad and family members had a welcoming experience. Our care teams are grateful for your recognition of their passionate and skilled work is fantastic to hear.

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Review from Jean P (Respite Resident) published on 21 June 2022 Submitted via Postal Card
Overall Experience

My thoughts on my stay - nothing but praise from me. The whole team 100per cent, hence my thanks to you all.

Reply from Signature at Southbourne, Customer Team at Southbourne Beach Care Home - Avery Collection

Thank you for your superb feedback; we are glad to have made a difference. We hope you continue to enjoy your stay at Southbourne.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (5)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Southbourne Beach Care Home - Avery Collection.

Meet the Team (6)

Morgyn Ross
Morgyn RossJob Title:General ManagerJoined: 2023

I have worked in the care sector for over 12 years now, joining Southbourne Beach in 2023. My journey in care began as a care assistant, this was a role I truly loved and quickly realised that the care sector was where I was meant to be. My passion for delivering high-quality care developed from my personal experiences of caring for family members and continues to grow, surrounded by compassionate and selfless colleagues. I have been fortunate enough to achieve further training and qualifications, allowing me to progress into managerial positions.

I have lived in the Dorset area for most of my life and I love being part of my local community with our residents and staff. I am incredibly proud to lead a special team at Southbourne Beach, where the needs of our residents are always the number one priority. Outside of my work, I enjoy regular exercise, travelling, sports and always seeking new experiences.

Santa Bukovska
Santa BukovskaJob Title:Client Liaison ManagerJoined: 2010

I have been part of this family since 2010. Caring is one of my passions in life and having a care background is a great addition to my role as it involves supporting all new prospective residents and their families through sometimes difficult, stressful and emotional decisions. My role is supported by a dedicated team who are passionate about delivering exceptional person-centred care. Nothing is more rewarding than making a positive contribution to the daily lives of each and every one of our residents.

Jackie Hymus
Jackie HymusJob Title:Business Office Coordinator

I joined towards the end of 2020 and really enjoy my role here – it is very diversified and no two days are the same. Prior to joining I worked as a Senior Administrator in another nursing home and have a long history of PA and administration work. I really enjoy meeting the residents and their families and getting to know everyone.

On a personal note, I have lived in Christchurch for the past 20 years and continue to do so with my husband and two children. We love walking along the beach and visiting the local cafes for coffee and a naughty treat.

Ami Merisan
Ami MerisanJob Title:Dementia Care Manager

I have worked in dementia care for 16 years now, it has always been my passion, and I find it very rewarding.

As Dementia Care Manager it is my aim to ensure those living with dementia can live as independently as possible and experience high standards of daily living. I have a great team working alongside me to ensure that we achieve positive changes and continue improving our care delivery.

Adam Sitarz
Adam SitarzJob Title:Dining Services Coordinator

I started working here as a Catering Assistant in 2007. Since then I have taken on new tasks and responsibilities which lead to being promoted to the current position of Dining Services Coordinator. I am responsible for all aspects of delivering nutritionally balanced meals, including special diets and dietary needs. It is very rewarding to see residents having a great dining experience, from the meal they have to the service they receive in a restaurant-style dining room. It motivates me and my fantastic team to provide the best possible service for them every day.

Kirsty Ellis
Kirsty EllisJob Title:Lead Concierge

Having studied and worked in performing arts for 15 years in London, I also gained experience in the hospitality industry organising events in Mayfair before moving to Bournemouth to work in sales and team management. For 3 years I worked in domiciliary optical care travelling around care homes on the south coast. This taught me a better understanding in dementia and vulnerable people. I joined the Concierge team in 2013 and worked my way up to lead concierge.

I love my job, the staff and all the characters we here (including the pets). I now look after a team of 7 concierges at Southbourne. Never a dull moment, we are the eyes, ears and heart of the community. The relationships I build with the residents and families are so special and I value listening and trying to solve any request or concerns they may have.

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