The Aldbury

672/674 Ringwood Road, Parkstone, Poole BH12 4NA
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9.9 100 Reviews
  • The Aldbury, Poole
Experience the warmth and care of this friendly, relaxing care home whilst making new friends.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The Aldbury is an award-winning, purpose-built home designed to provide nursing and residential care dedicated to people living with dementia.

The Aldbury has been designed and furnished to create a safe and stimulating environment. This friendly home provides an extensive range of features to help residents to be as independent as possible.

Every aspect has been considered in order to enhance the quality of life at the Aldbury, from the cosy little alcoves and pretty courtyards to the homely communal lounge-dining rooms and level landscaped garden.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1731

These prices are only a guideline, please contact The Aldbury to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Martin Corrigan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (55)

Visiting

  • At The Aldbury, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at The Aldbury, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

The Aldbury Reviews (100)

Total of 100, showing 41-60
9.9

The Aldbury has a Review Score of 9.9 (9.874) out of 10, based on 24 reviews in the last 2 years. Over all time The Aldbury has 100 reviews.

Overall Experience

  • 92
  • 8
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Date Published

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Review from Elaine L (Daughter of Resident) published on 13 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing place for dad. The care is excellent, the people are so friendly and caring. He enjoys all the activities, thinks the food is wonderful. His room is comfortable, everywhere is extremely clean. The staff are so thoughtful as well. Where we couldn’t visit on Christmas Day due to COVID, they
sent us a photo of dad and a summary of what he’d been up to. It made our day to receive this!

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Review from Adrian N (Son of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Colten Care, unbelievable care, go above and beyond, not the cheapest provider but could highly recommend. My father has dementia which is a horrible disease, the care they provide is 10/10. They have taken the pressure off the family and given dad the best care he could have. 100% recommend. Thanks
to all the staff.

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Review from Nicola S (Daughter of Resident) published on 16 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very stressed and very confused when she first went The Aldbury, but now calmer and seems to be eating better and quite happy. We are all pleased that she is now safe and well cared for. We all look forward to seeing her again.

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Review from S H (Sister of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved into The Aldbury on 7th January 202 from another care home where he had been resident since end March 2019. I was instantly impressed by the nursing staff, carers and activities team. Everyone was warm and friendly to my brother and demonstrative showing they cared for him and wanted
to get to know him and hear about his colourful life. A happy 'anything goes' atmosphere my brother is never stopped from clearing away plates for washing up or moving chairs to an exact position so no reason for him to say 'got away I'll do what I want to do' and get cross. The carers excel themselves no grumbles at keeping changing my brother's wet shorts and being in the firing line to his expletives when insisting on him wearing incontinence pads which he hates. They laugh and joke with him and show him they really care for him by the occasional hug which makes him feel warm and loved which he needs. the activities team are very impressed with their vibrant personalities and enjoyment of entertaining the residents participating in all the games and encouraging them to get up and dance with them when an entertainer is singing. When a resident is not feeling like participating in an activity they go and spend time with them for a friendly chat. The activities team exude fun as they love their job and make the residents feel special by chatting to them giving them a hug and flirting which my brother loves. The housekeeping and laundry are very efficient nonstop cleaning and washing and ironing which they all enjoy and happily chat with the residents. The place is spotless, I even spied the door brass plate being cleaned. The office and receptionists are friendly helpful and easy to communicate with The Aldbury is run as a team all working well together.

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Review from Claire C (Daughter of Resident) published on 26 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Aldbury since September 2017. I live in Australia and when I was contacted by The Aldbury to say my mother’s health was deteriorating, I arranged to fly over. In the meantime, The Companion Team arranged internet sessions every night so I was able to speak to my
mother. This was so valuable and special.
I am here now and once again, I am blown away by the care my mother is receiving from everyone at The Aldbury. Nothing is too much trouble and the teamwork is amazing. Staff from every department pop in to see my mother and offer support to our family. Often a cleaner, the minibus driver, a laundry assistant, a companion team member, the hairdresser, receptionist or management will sit by my mother’s bedside for a few minutes and have a chat. The carers and nurses are regularly in and out making sure my mother is comfortable and the chefs are providing her special food requirements.
I can’t thank The Aldbury enough. This is an exceptional care home.

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Review from S N (Son of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was met and greeted in a polite and professional manner by staff and management at all times. The nursing care that my father received was excellent and he was always treated in a friendly manner, with full respect and dignity in an environment where nothing was too much trouble. I would highly recommend
The Aldbury to anyone and would also like to thank the staff and management for their support at a difficult time for me. Thank you.

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Review from K S (Daughter of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were exceptional - not just for our father but the support given to my sister and I at a very difficult time. Would highly recommend.
Premises and facilities were of a very high standard.

Reply from Elaine Farrer, Operations Director at The Aldbury

I understand the management at The Aldbury telephoned and discussed your ratings review. They are reassured that you were very happy with the care provided to your father. With regards to the rating of satisfactory for security, you raised some issues after your Dad had been discharged from our care which you had not raised before. We ask all of our families to notify us at the time of anything that they feel unhappy about so that we can look into these as soon as possible. I am sorry on this occasion the team at The Aldbury didn’t get a chance to look into your concerns further.

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Review from E G (Daughter of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Aldbury is very beautifully and thoughtfully designed, but it's the staff who really shine. Their care and patience is a wonderful thing to witness. My mother benefits greatly from their honest kindness and humour. We are very grateful to them all.

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Review from Beverley C (Daughter of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad's well looked after, I appreciate that there are precautions taken when guests are sat in the sunshine, sun-lotion, parasols and plenty of cold drinks. He always seems content and cheerful.

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Review from K H (Wife of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel relaxed when I leave knowing my husband is well cared for. As a family, which includes very young children, we are always made to feel very welcome.

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Review from Josephine H (Wife of Resident) published on 16 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been involved with The Aldbury for the past three years, I have only good things to say about the home. The care my husband has received throughout this time has been excellent. The carers and nurses are always very caring and supportive. The standard of the food is excellent with a great deal
of thought going into the menus. The home is spotlessly clean and never smells. The companion team do a fantastic job keeping residents stimulated, always being very inventive. I would strongly recommend The Aldbury for anyones loved ones living with dementia.

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Review from Tim M (Power of Attorney of Resident) published on 11 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an extremely well run and friendly home. Visitors are always welcomed and as far as I am concerned, the level of care is excellent - thank you for all your hard work.

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Review from Maria A (Daughter-in-law of Resident) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am in the healthcare profession myself so am quite discerning about the standard of care. My mother in law was in The Aldbury for a short while (just under two months) but these were the happiest for her since being diagnosed with severe Alzheimer's. Every single member of staff looked after her with
genuine care and was obviously trained to a high standard. Unfortunately, she had a stroke from which she never recovered so was discharged from hospital and went back to The Aldbury for end of life care. The home came into its own then, looking after not just my mum in law but all of us (her rather big family), nothing was too much for them and she died with the utmost dignity and love.
We have only praise for the home, excellent staff and manager and would not doubt in recommending it to anyone. The best of the best.

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Review from Anthony C (Nephew of Resident) published on 19 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My views on the home are positive. It is well equipped and to a high standard, offering excellent care and has an outstanding activity programme. It has been apparent very quickly that my aunt is flourishing in this environment and that the constant stimulation is having a positive effect on her health
and well-being. Her hygiene and appearance have also improved dramatically, and her weight gain is evident too (she has previously been very underweight and frail).
Since my aunt’s arrival, I have had follow up conversations with the home and nursing staff. I have reviewed the initial care plan provided by the home and will continue to have an active role. I feel very fortunate to have found The Aldbury and would highly recommend this home to anyone else who is looking for respite or residential care for a relative / loved one.

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Review from Ruth E (Daughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Christmas Day at the Aldbury was exciting and a happy event. Father Xmas arrived handing out presents to the residents. The Christmas dinner meal got full marks. A real treat, followed by pudding with white sauce. All the staff were dressed up as elves. The Xmas crackers on the table, contained pens,
keyrings etc., we all had gold hats on. A really enjoyable day, much happiness.

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Review from Marie E (Granddaughter of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my grandmother moved into The Aldbury, she has transformed. All of the carers have treated her with, not just respect, but care, attention and compassion. My mother and I spent Christmas Day at The Aldbury, where we were met with mince pies followed by Christmas dinner. All of the staff made
the day incredibly special for the residents and it was great to be able to enjoy the day all together. The Aldbury always go over and above to make everyone happy.

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Review from H P (Son of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

By far the best such home we know. A home from home.

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Review from Jeremy J (Husband of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the whole concept and atmosphere very good. The staff are always cheerful and caring for my wife and I. I always feel relaxed when I arrive and leave in a good mood. I think I would find it hard to better Aldbury in our area.

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Review from Mark I (Son of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed by the level of care that is provided for my mother. The home is very well run and the staff are very friendly and helpful. Her room is lovely and bright and overlooks the garden which is great. I would highly recommend The Aldbury to anyone.

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Review from Susan I (Daughter-in-law of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased to have found The Aldbury for my mother-in-law.
The staff are wonderful, caring and can never do enough for everyone. We are always made welcome. My mother-in-law has improved considerably since coming here. I appreciate everything they do for her.

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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for The Aldbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for The Aldbury is calculated as follows: ( (256 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 286 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Aldbury is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (3)

Martin

Martin Corrigan

Job Title: Home Manager

Martin leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. His door is always open if you have questions or queries.

Victoria

Victoria Smith

Job Title: Clinical Lead

Victoria is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Sam

Sam Reid

Job Title: Care Co-Ordinator

My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Aldbury to verify any information. View our terms and conditions. The Aldbury has an Enhanced Service - more info.