The Aldbury

All the staff are very welcoming, friendly and professional. There was nothing that they wouldn't do. The care was very, very good. Lovely environment inside and out.

My Mum stayed at The Aldbury for a month's respite care and she loved it. We as a family were most impressed with the staff and the care they provided. The Aldbury was spotlessly clean, the menu was of restaurant standard and the activities varied and stimulating. Mum is already booked in for another stay.

We are extremely happy with the Care that Nanny receives here.

So glad my mum is at the Aldbury. Her dementia is advanced and so her capacity is limited but the staff make a real effort to bring joy to her life, to understand her and communicate with her. She is still able to go out on trips to see her beloved sea and she loves the garden. When occasionally I have a concern, I raise it and the staff act fast to resolve the situation. Thank you Team Aldbury.

My wife attends for daycare three times a week. She is always well cared for, so enjoys the staff and activities and going on the minibus to visit local areas.

My mum spent four weeks in The Aldbury. I was really impressed with how quickly she settled in. The staff were always welcoming and kind. It was easy to arrange visits, and we enjoyed our time sitting on the bench under the vine or exploring the garden. Mum joined in a number of activities, including baking. She allowed staff to help her with her personal chair and enjoyed a haircut. This is all down to the compassion and care she received.

The care and nursing staff provide excellent care. The care home is always clean and tidy, it feels like a hotel.

My wife has been at The Aldbury since October last year. The home is such a welcoming and warm care home you feel like you are walking into a hotel. My wife is very happy here and feels very cared for and safe. The staff are charming and warm-hearted and very welcoming. The food is excellent.

Immediately on arrival at The Aldbury I am made to feel very welcome and supported. I have been very impressed at the level of support I have received from all the staff. They are very empathetic to the emotional difficulties that dementia can cause to both mum and the extended family. The Aldbury has a lovely warm, happy atmosphere and this is down to the staff who are very dedicated to providing excellent care.

My husband had 4-week respite care at The Aldbury, and during his time there, he was extremely well looked after. Due to Covid restrictions, there was a 2 week isolation period, but during this time, he was never left alone. What very caring staff The Adlbury does have. I have no complaints whatsoever with The Aldbury, and would highly recommend this nursing home.

The health care and companionship team are amazing. When I visit Mum, they are so patient with her and genuinely care. Mum is so happy in her new home with her new friends and many activities. She has been a permanent resident for 6-months now.

An amazing place for dad. The care is excellent, the people are so friendly and caring. He enjoys all the activities, thinks the food is wonderful. His room is comfortable, everywhere is extremely clean. The staff are so thoughtful as well. Where we couldn’t visit on Christmas Day due to COVID, they sent us a photo of dad and a summary of what he’d been up to. It made our day to receive this!

Colten Care, unbelievable care, go above and beyond, not the cheapest provider but could highly recommend. My father has dementia which is a horrible disease, the care they provide is 10/10. They have taken the pressure off the family and given dad the best care he could have. 100% recommend. Thanks to all the staff.

Mum was very stressed and very confused when she first went The Aldbury, but now calmer and seems to be eating better and quite happy. We are all pleased that she is now safe and well cared for. We all look forward to seeing her again.

My brother moved into The Aldbury on 7th January 202 from another care home where he had been resident since end March 2019. I was instantly impressed by the nursing staff, carers and activities team. Everyone was warm and friendly to my brother and demonstrative showing they cared for him and wanted to get to know him and hear about his colourful life. A happy 'anything goes' atmosphere my brother is never stopped from clearing away plates for washing up or moving chairs to an exact position so no reason for him to say 'got away I'll do what I want to do' and get cross. The carers excel themselves no grumbles at keeping changing my brother's wet shorts and being in the firing line to his expletives when insisting on him wearing incontinence pads which he hates. They laugh and joke with him and show him they really care for him by the occasional hug which makes him feel warm and loved which he needs. the activities team are very impressed with their vibrant personalities and enjoyment of entertaining the residents participating in all the games and encouraging them to get up and dance with them when an entertainer is singing. When a resident is not feeling like participating in an activity they go and spend time with them for a friendly chat. The activities team exude fun as they love their job and make the residents feel special by chatting to them giving them a hug and flirting which my brother loves. The housekeeping and laundry are very efficient nonstop cleaning and washing and ironing which they all enjoy and happily chat with the residents. The place is spotless, I even spied the door brass plate being cleaned. The office and receptionists are friendly helpful and easy to communicate with The Aldbury is run as a team all working well together.

I can’t thank The Aldbury enough. This is an exceptional care home.

I was met and greeted in a polite and professional manner by staff and management at all times. The nursing care that my father received was excellent and he was always treated in a friendly manner, with full respect and dignity in an environment where nothing was too much trouble. I would highly recommend The Aldbury to anyone and would also like to thank the staff and management for their support at a difficult time for me. Thank you.

Premises and facilities were of a very high standard.

The Aldbury is very beautifully and thoughtfully designed, but it's the staff who really shine. Their care and patience is a wonderful thing to witness. My mother benefits greatly from their honest kindness and humour. We are very grateful to them all.

Dad's well looked after, I appreciate that there are precautions taken when guests are sat in the sunshine, sun-lotion, parasols and plenty of cold drinks. He always seems content and cheerful.