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Grevill House and Ashley Intermediate Care Centre

279 London Road, Charlton Kings, Cheltenham, Gloucestershire GL52 6YL
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Grevill House and Ashley Intermediate Care Centre, Cheltenham
Grevill House and Ashley Intermediate Care Centre, Cheltenham
Grevill House and Ashley Intermediate Care Centre, Cheltenham

Grevill House and Ashley Intermediate Care Centre in Cheltenham offers nursing, residential, respite and dementia care for up to 65 residents.

Grevill House Care Home has a spacious landscaped garden and a wide range of activities for residents to enjoy including painting and exercise classes.

Trained, attentive staff give residents dignified, respectful high quality care.

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Care Provided by Grevill House and Ashley Intermediate Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,500£1,200 - £1,500
Residential Dementia Care£1,200 - £1,500£1,200 - £1,500
Nursing Care£1,500 - £1,800£1,500 - £1,800
Nursing Dementia Care£1,500 - £1,800£1,500 - £1,800

Contact Grevill House and Ashley Intermediate Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Bethany Clark (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (65)

Visiting

  • Visitors welcome at any time.

Parking

  • Free parking is available outside the home.

Grevill House and Ashley Intermediate Care Centre Reviews (121)

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9.5

Grevill House and Ashley Intermediate Care Centre has a Review Score of 9.5 (9.521) out of 10, based on 27 reviews in the last 2 years. Over all time Grevill House and Ashley Intermediate Care Centre has 121 reviews.

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Showing 121 reviews matching selected criteria
Review from Sue A (Friend of Resident) published on 17 August 2026 Submitted via Website
Overall Experience

We come to visit our friend Margaret and she is so happy here. It's lovely to see her settled. She is, eating well, which she wasn't before. She is clean and cared for very well. The staff are always friendly and kind I would highly recommend it here.

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Review from V G (Wife of Resident) published on 11 August 2026 Submitted via Postal Card
Overall Experience

My husband came to Ashley in April this year. He had had a below the knee amputation. The staff including carers, cleaning ladies the Dr's & nurses who attend the residents are very caring, Always going the extra mile to make sure everyone is comfortable. There is always a smile to greet you when you visit.

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Review from A J (Son of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

Since the company take over at Grevill House there have been a lot of improvements. Personally my father seem happier and more settled. There seems to be more staff, they also seem happier. The staff seem more attentive towards the residence. The cleanliness has also improved. I hope this continues to get better in future. The management team seem more motivated and driven.

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Review from Julie W (Daughter of Resident) published on 2 April 2026 Submitted via Website
Overall Experience
Although I've had a few problems with the nursing home I met with the Manager, who intimated that the issues I raised would be sorted.

I will reiterate that the majority of the staff are lovely, very caring and welcoming; they make you feel that the nursing home is a large family.

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Review from D E (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card
Overall Experience

My mum has been at Windsor Street for over 7 years. She moved up to nursing 6 months ago. The staff/carers are very caring, gentle and kind and ensure all her needs are met. It is like a second family. I would recommend this home and I trust them with the care of my mum.

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Review from Glenice B (Wife of Resident) published on 31 October 2025 Submitted via Postal Card
Overall Experience

At a very traumatic time in my life I found the staff extremely professional and competent when looking after my husband with dementia after a stay in hospital. They were supportive to me when I was worried and upset by the situation. They were kind and understanding with my husband. I felt he was in very good care.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you for taking the time to share your feedback. We are very sorry to hear of the difficult time you and your husband have experienced, and we are pleased to know that our team were able to provide the care, professionalism, and support you both needed. Your kind words are greatly appreciated and will be shared with the team.

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Review from Belinda Y (Daughter-in-law of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience

The care my mother in law receives is great, the staff are so lovely. Grevill House is well kept, very clean and tidy.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you so much for leaving us a 5-star review; we are so grateful for your kind words. Our team will be so pleased to read how highly you rate the team, the home and the cleanliness of our home.

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Review from Elaine B (Respite Resident) published on 17 September 2025 Submitted via Postal Card
Overall Experience

I can only praise the staff they were very attentive, anything I asked for they were there for me nothign seem to be to much to ask. Day and night staff were excellent for my needs. Cleanliness of room was also excellent, food was very good. Only thing wrong was physio they seemed to want me out as soon as I got there, helped for two weeks then nothing else for the last two weeks.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you so much for your lovely words about our home, this has made our day. It was a pleasure caring for you - please do come and see us anytime, you're always welcome here. We will put the kettle on.

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Review from Beryl P (Wife of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience

My husband was admitted here over 6 weeks ago. The overall experience regarding staff and hospitality has been excellent and I would definitley recommend them all! I can't thank them enough.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you so much for your very kind words and your recommendation. You can't get better feedback than that. Our team will be so thrilled - thank you once again.

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Review from Gwyneth S (Daughter of Resident) published on 22 July 2025 Submitted via Postal Card
Overall Experience

My mother was in Grevill House for 9 months, during which time her health deteriorated and she passed away. All the staff went above and beyond with her care. They were particularly helpful with my father who found the situtation very difficult and supported him. Thank you for everything.

Gwyn Southgate

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

We are so sorry for your loss, we loved caring for your mother during the time she was with us. We appreciate you taking the time to write us a review and provide us with such lovely feedback. Our team will be so thrilled to read how highly you thought of us and that we went above and beyond. This is the mantra we strive to deliver, so thank you once again.

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Review from L M (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card
Overall Experience

Lovely caring staff looked after my mother during her stay. Treated her with dignity and great care. Very grateful thanks to the whole team.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you so much for your kind words - our team will be so thrilled to read how highly you rate our home and the care we provide.

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Review from P T (Son of Resident) published on 3 July 2025 Submitted via Postal Card
Overall Experience

The care for my mother was excellent. I found the staff very caring and professional.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you for your kind words about our home and team, we are so grateful.

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Review from Gloria S (Wife of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience

Grevill House is a lovely care home always a delight to visit, your greeted with a lovely smile from the staff and they are always helpful.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you for your really lovely review of our home and wonderful team, we really appreciate it.

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Review from H E (Husband of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience

There is a shortage of care staff at times which leads to frustration for the residents & also the visitors.

But the carers and nurses working at Grevill are excellent and genuinely care for the resident.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you for leaving us a review of our home and team. We appreciate your feedback and will ensure this is actioned by management.

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Review from Diane W (Daughter of Resident) published on 8 May 2025 Submitted via Website
Overall Experience

Mum was supposed to stay in Grevill House six days respite, for a much needed break for my dad, but we had to take her out after 4 due her basic care needs not being met. Mum was only dressed one day and was left in bed all the time she was there other than when my sister and my self took her out, teeth were not cleaned breakfast tray in her room at three in the afternoon. mum was only dressed once staff did not promote mums independence and even though she was only there for four days she came out worse than she went in making things even more difficult for my dad and the family. to look at this place is nice but that is all. This is a honest review of Grevill House.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

We appreciate you taking the time to share your experience, and we are sincerely sorry to hear of your concerns regarding your mother's care at Grevill House. This is not typical and we will investigate. In line with our Feedback and Complaints Procedure, should you wish to raise this matter as a...  

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Review from S M (Daughter of Resident) published on 30 April 2025 Submitted via Postal Card
Overall Experience

My mother has just spent the last six weeks in Ashley Intermediate Care Centre. The care by all the wonderful staff was excellent in every way. They treated my mother who has dementia with so much kindness and professionalism giving her time and patience even when she became agitated and anxious. They always had a smile and took time to reassure & keep us the family involved and informed in what was a very stressful time. I could not fault Ashley Care Centre and am very grateful for their time & care. We wish all the carers the very best. Thank you!!

Reply from Helen Dearing, Regional Marketing Manager - Central at Grevill House and Ashley Intermediate Care Centre

Thank you for your lovely review of Ashley, it's so appreciated. The team will be so thrilled to read your feedback and well wishes. It was a pleasure caring for your mother for the last 6 weeks and getting to know her and your family.

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Review from Cheryl P (Daughter of Resident) published on 23 April 2025 Submitted via Website
Overall Experience
My Dad was moved to Ashley House on Christmas Eve 2024 from Gloucester Royal Hospital, from the moment I made contact with the staff at Ashley House, I knew that my Dad was in safe hands.
I was always kept up to date with his condition and the medication he was taking.
Hospital transport was organised for his many visits to hospital, being treated with compassion and dignity.
As a family we were always made to feel very welcome.
I can't thank the staff of Ashley Intermediate Care Centre enough for the care they gave my Dad, from the managers, nurses, carers, housekeepers and tea makers!

Thank you so much for all your kindness and hard work.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you so much for your lovely review of Ashley House, it's greatly appreciated. Our team will be so thrilled to read how highly you have rated the care and service we provide. It was a real pleasure caring for your dad.

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Review from Adrian M (Brother of Resident) published on 25 March 2025 Submitted via Website
Overall Experience
I have written several times before about Grevill House where my twin brother is a long term resident, due to his complex health conditions.
I popped into see him this morning and it struck me that Grevill House stands out for one major reason; the outstanding quality of the staff.
Whenever I go into the home it feels like I am visiting a much loved large family. I talk to everyone and am given such a warm welcome by all the staff including the carers, housekeepers, nurses, cooks, the manager and the handyman.

It means so much to me and the family that he is looked after by such lovely people.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you so much for yet another truly fantastic review of our home, we are so grateful. It remains a pleasure caring for your twin brother and seeing his family visit. Our staff will be so chuffed to read how highly you rate them and the care we provide. Family is everything and we hope that comes across in the culture here at Grevill House. Very best wishes from us all.

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Review from Anne B (Wife of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

After suffering a stroke, my husband came to Grevill House totally dependent on others for every aspect of his life. He could do nothing for himself. The care provided by the nursing staff and care assistants was exceptional. They were always cheerful and tried to engage with him in any way possible. He was extremely well looked after and treated kindly and with compassion by all. I was always made to feel welcome and any request was acted upon immediately. I cannot speak highly enough of the care provided by Grevill House.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you so much for your very kind words about our home, the team and the care you received. It really does mean everything to us. It was a real pleasure caring for your husband. Very best wishes to you all.

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Review from K L (Son of Resident) published on 20 January 2025 Submitted via Postal Card
Overall Experience

Mum was treated with dignity, respect and good humour. Staff were cheerful, caring and showed genuine interest in my mother, reassuring us that she was being taken care of and engaged with sensitivity as an individual person, not just a resident or patient.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you so much for your lovely review, we are very grateful. Person-centric care is at the heart of everything we do so we are really glad that this has come across. It was a real pleasure caring for your mother. Best wishes from everyone here at Grevill House.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Grevill House and Ashley Intermediate Care Centre.

Accreditations

There are no accreditations posted yet for Grevill House and Ashley Intermediate Care Centre.

Meet the Team (3)

Beth Clark
Beth ClarkJob Title:Home ManagerJoined: 2026

Beth has over 17 years of experience in the care sector. She began her career as a Care Assistant and quickly progressed to the role of Care Leader before undertaking further training to become a Registered Nursing Associate, qualifying in 2019. Since then, she has developed expertise in nursing care, dementia care, and discharge-to-assess services.

In 2024, Beth was appointed as Clinical Deputy Manager, a role in which she enjoyed, before progressing to her current position as Home Manager at Grevill House. In this role, she is committed to maintaining the highest standards of care and continually improving practice across the home.

Beth is passionate about engaging with residents and actively participates in a wide range of activities. She believes that fostering a warm, welcoming, and homely environment is essential and takes great satisfaction in seeing residents happy, relaxed, and enjoying their day.

Outside of work, Beth enjoys long walks with her partner and their Golden Retriever, Morty. She is also an avid music listener, with a particular interest in rock and country, and enjoys watching science fiction films.

Apsara Thebe
Apsara ThebeJob Title:Clinical Deputy ManagerJoined: 2025

Apsara is a dedicated Registered Nurse who qualified in 2019 and has worked within the care sector since 2015. She brings a broad range of experience across both NHS hospital settings and care homes, providing her with a strong and well-rounded clinical foundation.

She joined Grevill House in November 2025 and quickly demonstrated excellent clinical leadership, professionalism, and a clear commitment to maintaining high standards of care. In recognition of her skills and dedication, Apsara was appointed Clinical Deputy Manager in February 2026. In this role, she supports the Home Manager in delivering effective clinical leadership and overseeing the day-to-day operations of the service.

Apsara is passionate about delivering safe, high-quality, and person-centred care. She is equally committed to supporting and developing staff, ensuring that residents consistently receive compassionate, respectful, and dignified care. Outside of work, she enjoys travelling, listening to music, and cherishing quality time with her family.

Sara Brozio
Sara BrozioJob Title:Activity CoordinatorJoined: 2026

Sara has previously worked as a Residential Support Worker with children and young people, a role she held for approximately four years. In January 2026, she transitioned into a position as an Activity Coordinator.

One of the aspects Sara values most about this role is the opportunity to spend meaningful time with residents and contribute positively to their day. Whether through organised activities or simple conversation, she finds it highly rewarding to see residents engaged and smiling.

Outside of work, Sara has a range of interests. A particular passion of hers is working with horses and animals more generally. Sara has been involved with horses since childhood, and her enthusiasm for them has continued to grow over the years. Sara also has a strong appreciation for music.

Frequently Asked Questions about Grevill House and Ashley Intermediate Care Centre

What types of Care is Grevill House and Ashley Intermediate Care Centre registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Grevill House and Ashley Intermediate Care Centre have?

There are 65 Single Rooms.

What are the Facilities & Services at Grevill House and Ashley Intermediate Care Centre?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Grevill House and Ashley Intermediate Care Centre to the centre of Cheltenham?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grevill House and Ashley Intermediate Care Centre to verify any information. View our terms and conditions. Grevill House and Ashley Intermediate Care Centre has an Enhanced Service -more info.