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- Grevill House and Ashley Intermediate Care Centre care home







Grevill House and Ashley Intermediate Care Centre in Cheltenham offers nursing, residential, respite and dementia care for up to 65 residents.
Grevill House Care Home has a spacious landscaped garden and a wide range of activities for residents to enjoy including painting and exercise classes.
Trained, attentive staff give residents dignified, respectful high quality care.
Care Provided by Grevill House and Ashley Intermediate Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grevill House and Ashley Intermediate Care Centre for full pricing details and T&Cs.
Contact Grevill House and Ashley Intermediate Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Bethany Clark (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (65)
Visiting
- Visitors welcome at any time.
Parking
- Free parking is available outside the home.
Grevill House and Ashley Intermediate Care Centre Reviews (121)
Grevill House and Ashley Intermediate Care Centre has a Review Score of 9.5 (9.521) out of 10, based on 27 reviews in the last 2 years.
Over all time Grevill House and Ashley Intermediate Care Centre has 121 reviews.
The staff at Grevill House and Ashley Intermediate Care Centre are really supportive of both my mother and my family. My mum can be and has challenging care needs but I found the team so patient despite difficulties with mum without complaining or becoming annoyed.
Thank you for leaving us such a lovely review, we are very grateful. We love caring for your mother. Wishing you all a Merry Christmas.
Nothing was a trouble and I am a very protective daughter, a great place with great people.
Thank you so much for leaving us a review, we greatly appreciate it. The team at Ashley will be so pleased to read your positive words. Best wishes from everyone at Ashley House.
The staff were so kind to my mum who had dementia. They made sure she had her powder and lipstick on every day. They were also very supportive at Mum's end of life, laying her to rest with a posy of flowers. Thank you for everything.
We are so sorry for your loss, from everyone here at Grevill House. It was an absolute pleasure caring for your mum and she will be greatly missed. If you are ever in the neighbourhood, please pop in, you and your family are always most welcome.
My husband has been a resident at this home for 2 years. The care he has had has been exceptional. Nothing is too much trouble for the staff here. I have been with my husband for 44 years but have been married for 2 years. We got married in the home. The staff made it a wonderful day for us. A day I will never forget. Thank you to the staff at Grevill House.
It is most certainly our pleasure! We love having your husband reside with us and also getting to know you. What a day your wedding day was, we absolutely loved celebrating with you. Lots of love to you both from us all at Grevill House.
All staff were extremely helpful. When asked for help and assistance, it was no trouble. My family cannot praise all staff enough for looking after my wife.
Thank you for leaving us a 5 star review, we really appreciate it. It's been a pleasure caring for your wife. our staff will be thrilled to read your feedback. Thank you!
All the caring staff are wonderful. They made time to talk with me when I had questions. The admin, cleaning and nurses always managed to chat with me when I had concerns. My husband was always clean and comfy. He ate everything given to him. The area was always clean and tidy on the grounds lovely. I wouldn't hesitate to recommend Ashley Intermediate Care Centre to anyone who asks. Thank you.
Thank you for your lovely review, we are really grateful. All the staff will be so chuffed to read how highly you rate the care, cleanliness and friendliness of our home. If there is anything else we can do for your husband, please let us know.
Very good staff starting from management through to cleaning staff. Wonderful, helpful and fab.
Thank you so much for your very kind words, we are so pleased.
Ashley Intermediate carers were so lovely to my late husband, nothing was too much trouble. They treated him with so much dignity as he suffered so much with vascular dementia and I wish there were more places like this.
Thank you so much for your review, it was a pleasure caring for your late husband. He will be missed. We'd like to take the time to send you our condolences from everyone here at Ashley.
My close friend was a patient at Ashley Intermediate from June until August. The care he received from the staff was absolutely outstanding. Thank you for all you did. Amazing.
Thank you so much for your kind words. The staff here at Ashley will be so thrilled to read this.
The staff and doctors and nurses have all been delightful and the food delicious. I feel I have greatly benefitted from my stay at Grevill House.
We're so pleased to read that you're feeling much better and you have benefitted from staying with us. It's been a pleasure caring for you, you will be missed. We hope to see you at one of our future events, we have our summer fete and also a summer BBQ planned. You are most welcome to attend. Thank you as well for your lovely words about our home, we are very grateful.
My mother moved into Grevill House in March, she has taken a few weeks to settle in, the team has been very kind and patient with her, and she likes her carers. Living in another part of the country, we have a long drive, but we are made very welcome with tea and biscuits. My mother has a lovely room, the dining area and lounge is bright and cheerful. When you enter Greville House, it is very clean and fresh. The manager is very approachable and understanding.
Thank you so much for your very kind words, we are so thrilled to read how highly you rate the care and staff your mother has experienced with us. We love having your mother here and she has really settled in well here. Look forward to seeing you again, tea and cake will be waiting. Thanks!
1. Stoma supplies and build-up drinks not be over-ordered and kept in a cupboard not in residents' rooms. They are too small.
2. Ensuite bathrooms would improve comfort and dignity as other homes have.
3. The variety of activities provided is good and good quality but a bit erratic in provision. Staff should also encourage residents to attend more and remind and assist them to get to the activity.
Thank you for your review and recommendations for improvement, we really appreciate your feedback. These will be shared with the team and where possible, will be actioned as soon as possible.
Mum was made to feel welcome immediately. She was very anxious and frail when she arrived at Grevill House and Ashley Intermediate Care Centre in December 2023. The change in her has been amazing due to the staff and their care of her. They took time to get to know her and encouraged her to have the confidence to try things independently i.e. dressing/personal care. Mentally and physically she is so much happier than she was when she arrived.
Thank you for your review, we really appreciate it. It's so nice to hear about the positive change in your mum since she arrived with us. As a team, we really like to get to know our residents to ensure we provide the best care and support to meet their needs, as well as ensure they are happy living here. Your words will be shared with the whole team here, so thank you.
All staff were very welcoming of us as family and were always willing to answer any questions we had.
My nan was sad to leave for her permanent resident home. The care provided built her strength and confidence hugely.
Thank you for leaving us such a kind and detailed review, we really appreciate it. Our staff will be thrilled to hear how they helped build your Nan's confidence. It was a pleasure caring for her and from everyone here at Grevill/Ashley, we wish her all the best in her new home. Best wishes to you all.
Very friendly staff, caring and very attentive towards the care of my mother.
Thank you for sharing your experiences of our home, we appreciate you taking the time to write us a review.
My sister was very poorly and confused when she left hospital but when she arrived at Ashley we knew she would be happy. The staff are beyond comparison, they treated her as if she was a family member. The care she received as she became more unwell was fantastic. I really liked the way the staff interacted with one another and always felt my sister was included and loved. The atmosphere was always happy and lighthearted, but underneath, the serious business of life and death was conducted in the most professional and caring way. She was a very sociable person and the staff laughed and chatted to her. Although always busy without exception the staff treated her as a person chatting to her, and making her last days incredibly comfortable and calm. I would like to thank each and every one concerned with my sister's care and if I could give more than ten out of ten I would. The staff treated my wife and myself in the most caring way too, cups of tea, kind words and laughter.
Wow, what a fantastic review! We are so, so grateful for your kind words. At Ashley/Grevill we aim to go above and beyond for all our residents and their families - we appreciate this can be a difficult time so we try and make things as pleasant as possible. It was a pleasure caring for your sister...
From the moment mum arrived, she was made to feel welcome by all the staff. She is very happy and well looked after at Ashley Intermediate Care Centre. I would recommend it to my friends and family.
Thank you for your review and for your recommendation - we really appreciate it. It's lovely to hear how welcoming you think our home is, this has made our day. Please come and say hello next time you are visiting.
Since my mum has been in Ashley Intermediate Care Centre the care she has received has been excellent. Staff go above and beyond for my mum and her family. The room was cleaned to excellent standards, mum loves the food. The unit lead, nurses, care staff and housekeeper are always approachable and helpful. Mum feels safe. If it wasn't an assessment unit I know my mum would like this to be her home.
We really appreciate your great review! It's so great to hear how highly you rate our home's care, staff and facilities. It's a pleasure caring for your mum and we love hearing that she considers this a safe place to stay and enjoys the food! Thank you so much!
The whole team at the Ashley Centre provided a high level of care and compassion to my father who was being treated for Parkinsons, sadly he passed away at the unit but we take huge comfort that he was surrounded by carers who adored him.
The team became like family to us, always greeting my mother and I will a smile, providing a much-needed cup of tea and a comforting word when needed. They honestly went above and beyond what we had expected.
Many thanks for your heartfelt review, we greatly appreciate it. It was an honour caring for your father. We definitely adored him! We like to think that we are a big family here at Grevil/Ashley, so it's fantastic to hear that you felt this. You and your mum are always welcome to pop in for a cup of tea at any time.
I found the Ashley Assessment Unit to always be extremely clean and tidy, a real credit to the staff.
I would recommend it 100%.
If there is anything we can do further for you or your daughter, please let us know.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Grevill House and Ashley Intermediate Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Grevill House and Ashley Intermediate Care Centre.
Accreditations
There are no accreditations posted yet for Grevill House and Ashley Intermediate Care Centre.
Meet the Team (3)

Beth has over 17 years of experience in the care sector. She began her career as a Care Assistant and quickly progressed to the role of Care Leader before undertaking further training to become a Registered Nursing Associate, qualifying in 2019. Since then, she has developed expertise in nursing care, dementia care, and discharge-to-assess services.
In 2024, Beth was appointed as Clinical Deputy Manager, a role in which she enjoyed, before progressing to her current position as Home Manager at Grevill House. In this role, she is committed to maintaining the highest standards of care and continually improving practice across the home.
Beth is passionate about engaging with residents and actively participates in a wide range of activities. She believes that fostering a warm, welcoming, and homely environment is essential and takes great satisfaction in seeing residents happy, relaxed, and enjoying their day.
Outside of work, Beth enjoys long walks with her partner and their Golden Retriever, Morty. She is also an avid music listener, with a particular interest in rock and country, and enjoys watching science fiction films.

Apsara is a dedicated Registered Nurse who qualified in 2019 and has worked within the care sector since 2015. She brings a broad range of experience across both NHS hospital settings and care homes, providing her with a strong and well-rounded clinical foundation.
She joined Grevill House in November 2025 and quickly demonstrated excellent clinical leadership, professionalism, and a clear commitment to maintaining high standards of care. In recognition of her skills and dedication, Apsara was appointed Clinical Deputy Manager in February 2026. In this role, she supports the Home Manager in delivering effective clinical leadership and overseeing the day-to-day operations of the service.
Apsara is passionate about delivering safe, high-quality, and person-centred care. She is equally committed to supporting and developing staff, ensuring that residents consistently receive compassionate, respectful, and dignified care. Outside of work, she enjoys travelling, listening to music, and cherishing quality time with her family.

Sara has previously worked as a Residential Support Worker with children and young people, a role she held for approximately four years. In January 2026, she transitioned into a position as an Activity Coordinator.
One of the aspects Sara values most about this role is the opportunity to spend meaningful time with residents and contribute positively to their day. Whether through organised activities or simple conversation, she finds it highly rewarding to see residents engaged and smiling.
Outside of work, Sara has a range of interests. A particular passion of hers is working with horses and animals more generally. Sara has been involved with horses since childhood, and her enthusiasm for them has continued to grow over the years. Sara also has a strong appreciation for music.
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