Grevill House and Ashley Intermediate Care Centre

279 London Road, Charlton Kings, Cheltenham GL52 6YL
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9.6 118 Reviews
  • Grevill House and Ashley Intermediate Care Centre, Cheltenham
Grevill House and Ashley Intermediate Care Centre in Cheltenham offers nursing, residential, respite and dementia care for up to 65 residents.

Grevill House Care Home has a spacious landscaped garden and a wide range of activities for residents to enjoy including painting and exercise classes.

Trained, attentive staff give residents dignified, respectful high quality care.
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Care Provided by Grevill House and Ashley Intermediate Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • Self-Funded Nursing Care: £1500 – £1800
  • Self-Funded Nursing Dementia Care: £1500 – £1800
  • RESPITE Self-Funded Residential Care: £1200 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Nursing Care: £1500 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1800
The price(s) shown are provided by the care home. Contact Grevill House and Ashley Intermediate Care Centre for full pricing details and T&Cs.

Contact Grevill House and Ashley Intermediate Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Grevill House and Ashley Intermediate Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bethany Clark (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome at any time.

Parking

  • Free parking is available outside the home.

Grevill House and Ashley Intermediate Care Centre Reviews (118)

9.6

Grevill House and Ashley Intermediate Care Centre has a Review Score of 9.6 (9.573) out of 10, based on 28 reviews in the last 2 years.
Over all time Grevill House and Ashley Intermediate Care Centre has 118 reviews.

Overall Experience
  • 88
  • 28
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Date Published
  • 118
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Reviewer Connection to Grevill House and Ashley Intermediate Care Centre
  • 29
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Total of 118, showing 41-60
Review from Anthea B (Daughter of Resident) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no complaints what so ever for the care and attention my mother received while she was in Ashley Intermediate Care Centre. She was looked after very well. Everywhere was always clean and tidy. The staff are very patient and really do their jobs well.
Reply from Rowen Campbell, on behalf of the team at Grevill House and Ashley Intermediate Care CentreThanks very much for taking the time to write us a review and what kind words. It was a privilege for the team to care for your mother.
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Review from S B (Friend of Resident) published on 23 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly staff. Clean and bright environment. The resident we visited spoke highly of his care, the food and the staff. Warm welcome with a nice cup of coffee. Would recommend to others, a nice place to rehabilitate.
Reply from Rowen Campbell, on behalf of the team at Grevill House and Ashley Intermediate Care CentreThank you for taking the time to write us a review and for your recommendation. I'll make sure the team sees your feedback, as I know they appreciate it.
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Review from A P (Wife of Resident) published on 25 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Grevill House is a very nice friendly care home and I have always felt very welcome when I visit. The staff are all excellent. My husband was admitted into Grevill in January 2020 after a very stressful two and a half months in hospital and has many communication and mobility issues after a stroke,
but the staff are very patient with him. The last two years with Covid lockdowns have been very difficult for everyone but it is good to see the residents now able to enjoy the many activities organised for them again.
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Review from Sheila B (Wife of Resident) published on 14 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This review relates to Ashely Intermediate Care Centre. My husband was transferred from the hospital to Ashley for assessment. Because of our postcode and our medical centre, he was kept at Ashley for eighteen weeks, mainly because his allocated social workers were very very slow, particularly financially.
The staff cared for him outstandingly, medically and mentally. The stoma bag and bladder problems were dealt with efficiently and quickly. The staff became his friends. He also suffers from Lewy body disease.
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Review from R A (Daughter of Resident) published on 8 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Grevill House for seven months now. She is happy, content and safe there. The staff are friendly, professional, supportive, kind and welcoming at all times. Mum's room is clean, tidy and well-kept. The meals are nutritional and what she likes. Mum has very much enjoyed the
choir and hymns. She enjoys having conversations with the staff and listening to their stories. My family and I are very happy with the service. Thank you!
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Review from L S (Daughter of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
There is a lovely atmosphere in Grevill House and Ashley Intermediate Care Centre. All the staff are very friendly and make you feel part of 'the family'. My father seems happy there and always says he is well looked after. Staff know my father by name and will pop their heads around his door for
a chat when passing which is lovely. When my father first arrived at Grevill House the staff went out of their way to make him feel welcome and to help him settle in. My only grumble is that, on a couple of occasions, I feel Grevill House should have let me know earlier about minor problems surrounding my father's care which were easily fixed once I knew what the issues were.
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Review from P B (Resident) assisted by family/friend published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like there to be more outings.
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Review from Darren W (Son of Resident) published on 13 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank every single person for the care provided to my father, who passed in their care. The treatment was done with the utmost care and attention allowing us both to be present for a peaceful passing. Also, the support provided to my mum (who is also a resident) and myself was done with
empathy. I know my mum will be further supported by this loss by all in her care that I’m extremely grateful for.
Thanking everyone again.
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Review from J L (Respite Resident) published on 8 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was a resident in Grevill House for two weeks as a respite resident, following an accident abroad that resulted in a broken leg and a broken wrist. The manager was very helpful and proactive in arranging assessment and acceptance whilst I was still in German and showed much flexibility over dates
for my stay. The staff were very friendly and welcoming and I received good care. The accommodation was due to be refurbished but this had been delayed due to Covid, refurbishment of rooms would be desirable. The food was good but sometimes not very hot.
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Review from Ian B (Son of Resident) published on 10 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother received the highest standards of care from exceptional and compassionate carers. As a visitor, I was always looked after and supported, which was very much appreciated, especially during the difficult Covid impacted times. Genuinely caring and dedicated staff - thank you.
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Review from B J (Resident) assisted by family/friend published on 13 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like more information regarding the care - lack of communication. The staff are very helpful.
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Review from Arthur C (Son of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dues to Covid restrictions I am unable to comment on all the questions. What I can say is that all the staff I have met have been very kind considerate and helpful. The home seems very secure and friendly. My mother on our visits is relaxed and very happy. Thank you.
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Review from L A (Daughter of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear mum has been at Ashley Intermediate Care Centre since 11th April 2021 and during that time she has received exemplary care. Mum has been cared for in a very caring and compassionate way and everything has been done to make my mum's stay as comfortable as possible. All the staff have always accommodated
my phone calls, video calls and visits. I cannot praise you all enough! You are amazing!
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Review from S S (Daughter of Resident) published on 8 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to say that despite the current difficulties, the care and support my mum received was excellent. She was really well looked after and although I was unable to see her properly, I had every confidence that she was being well looked after. I would certainly recommend Ashley House as an excellent
assessment centre.
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Review from Brian S (Son of Resident) published on 12 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was sent to Grevill by the hospital during the Covid period on discharge from hospital after a fall and I had no say in it at all. However, Grevill is quite close to us for convenience. Due to the Covid restrictions, we were not allowed to visit him which caused him to be quite confused and
stressed. The staff were absolutely brilliant with him and arranged Video and phone calls for me to speak and see him, which due to his condition was a great help. He was happy there and they made a real fuss of him. He had Dementia and was 97 years old. He was an electrical engineer during his working life. In late March this year, he suddenly deteriorated culminating in his death on 31 March 2021. I cannot speak highly enough of the care and attention given to him throughout his stay, especially so in his final days.
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Review from Natalie A (Wife of Resident) published on 11 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to Grevill House very anxious. He had not been eating or caring for himself at all. Since being at Grevill House, he is a new man. All the staff is amazing with him. nothing is too much trouble. He has put on weight due to all the lovely food. he is so relaxed. I have not seen him so
relaxed in a long long time. I couldn't wish for anymore.
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Review from J G (Daughter of Resident) published on 9 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everywhere was clean and bright. All residents needs were catered for. There was a variety of activities to stimulate. Lots of friendly, cheerful interaction.
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Review from P C (Daughter of Resident) published on 26 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, age 98, spent several weeks in Grevill House recovering from a broken right arm. She needed 24/7 nursing care; the care she received in Grevill House exceeded our expectations. All the staff we met were kind, caring and professional. Mum was very well looked after and happy. Residents are
treated as individuals, and their needs and feelings are catered for and respected. We, as a family, can only speak in the highest terms of the care Mum received, and very grateful to all the staff at Grevill House, thank you.
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Review from L N (Daughter-in-law of Resident) published on 26 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grevill House has a friendly and supportive culture. Mum, at 98 and usually very independent was made to feel at ease. The staff are superb, very friendly and can't do enough. She also enjoyed making friends in the lounge area every day and joining in the activities.
The food was excellent, and it
is nice that the residents get to choose an option. The facilities are very clean and safe.
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Review from B W (Son of Resident) published on 15 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Grevill House at the end of September 2019, at the age of 85. She was treated with great care, compassion and quickly began to enjoy her time there.
Following a stroke, she received excellent nursing care and was treated with great dignity until her death.
The members of her family
were given great support and were made welcome at any time of day or night. Management was especially good, and the manager always had time for us.
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Current Review Score: 9.6 (9.573)

Overview of Review Score

The Review Score of 9.6 (9.573) out of 10 for Grevill House and Ashley Intermediate Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.573 for Grevill House and Ashley Intermediate Care Centre is calculated as follows: ( (229 Excellents x 5) + (67 Goods x 4) + (17 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 323 Ratings = 4.573
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grevill House and Ashley Intermediate Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Beth

Beth Clark

Job Title: Home Manager Joined: 2026

Beth has over 17 years of experience in the care sector. She began her career as a Care Assistant and quickly progressed to the role of Care Leader before undertaking further training to become a Registered Nursing Associate, qualifying in 2019. Since then, she has developed expertise in nursing care, dementia care, and discharge-to-assess services.


In 2024, Beth was appointed as Clinical Deputy Manager, a role in which she enjoyed, before progressing to her current position as Home Manager at Grevill House. In this role, she is committed to maintaining the highest standards of care and continually improving practice across the home.


Beth is passionate about engaging with residents and actively participates in a wide range of activities. She believes that fostering a warm, welcoming, and homely environment is essential and takes great satisfaction in seeing residents happy, relaxed, and enjoying their day.


Outside of work, Beth enjoys long walks with her partner and their Golden Retriever, Morty. She is also an avid music listener, with a particular interest in rock and country, and enjoys watching science fiction films.

Apsara

Apsara Thebe

Job Title: Clinical Deputy Manager Joined: 2025

Apsara is a dedicated Registered Nurse who qualified in 2019 and has worked within the care sector since 2015. She brings a broad range of experience across both NHS hospital settings and care homes, providing her with a strong and well-rounded clinical foundation.


She joined Grevill House in November 2025 and quickly demonstrated excellent clinical leadership, professionalism, and a clear commitment to maintaining high standards of care. In recognition of her skills and dedication, Apsara was appointed Clinical Deputy Manager in February 2026. In this role, she supports the Home Manager in delivering effective clinical leadership and overseeing the day-to-day operations of the service.


Apsara is passionate about delivering safe, high-quality, and person-centred care. She is equally committed to supporting and developing staff, ensuring that residents consistently receive compassionate, respectful, and dignified care. Outside of work, she enjoys travelling, listening to music, and cherishing quality time with her family.

Sara

Sara Brozio

Job Title: Activity Coordinator Joined: 2026

Sara has previously worked as a Residential Support Worker with children and young people, a role she held for approximately four years. In January 2026, she transitioned into a position as an Activity Coordinator.


One of the aspects Sara values most about this role is the opportunity to spend meaningful time with residents and contribute positively to their day. Whether through organised activities or simple conversation, she finds it highly rewarding to see residents engaged and smiling.


Outside of work, Sara has a range of interests. A particular passion of hers is working with horses and animals more generally. Sara has been involved with horses since childhood, and her enthusiasm for them has continued to grow over the years. Sara also has a strong appreciation for music.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grevill House and Ashley Intermediate Care Centre to verify any information. View our terms and conditions. Grevill House and Ashley Intermediate Care Centre has an Enhanced Service - more info.