
The staff are all very efficient and friendly and the facilities are second to noneJesse Rene C(Son of Resident/Service User)



The staff are all very efficient and friendly and the facilities are second to noneJesse Rene C(Son of Resident/Service User)



The Hollies Care Centre in Dursley is comprised of The Hollies nursing care home and Holly Oak dementia care home. Here the dedicated teams provide round the clock residential, nursing and dementia care on a permanent and respite basis, as well as compassionate end of life care.
The well-trained teams create a welcoming environment and deliver family-like care to all residents. The purpose-built home has 58 en-suite bedrooms. There are also...
Care Provided by The Hollies
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks, and drinks freshly prepared every day by our chef
• Access to gardens
• Activities and lifestyle program
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact The Hollies for full pricing details and T&Cs.
Contact The Hollies to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Suzanne Tullet(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (53)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Feel free to visit at any time, it is home and community for the residents, open 24 hours a day 7 days a week. You will need to ring the door bell as The Hollies is locked up safe and secure at night. Please remember to sign the visitor book when you arrive and leave.
Parking
- Plenty of parking and reserved space for visitors and disabled guests.
The Hollies Reviews (128)
The Hollies has a Review Score of 9.4 (9.435) out of 10, based on 16 reviews in the last 2 years.
Over all time The Hollies has 128 reviews.
The staff have always shown consideration and respect towards my mother, taking time to find out her interests and engaging her in activities she enjoyed. There is laughter and music and a very positive atmosphere around the residents and our family are very appreciative of the individual care that was given by the staff.
I have recommended The Hollies and Holly Oak to friends.
Thank you for your lovely review! I think I can speak for all the staff at The Hollies and Holly Oak when I say that your mum was such a joy and a soul that is truly missed. We would like to extend our condolences from all the staff at Holly Oak and The Hollies. We hope that you and your family are doing alright, if you ever need a chat please feel free to pop in anytime!
Mum's Dementia, and resistance to change has meant it has been very hard to get any sort of respite. The Hollies Day Care once a week has been amazing. It has been very emotional but I have felt cared for as well as Mum. She has settled well because of their care and expertise in dementia. We don't know how fast things will progress with Mum but have the confidence to have the Hollies in ours, and Mum's life.
Thank you for your review! We absolutely love having your mother with us at the Hollies and we are so pleased that she has settled whilst joining our community once a week. She is a lovely and kind person and we always look forward to spending some time with her!
She visited the home after reviewing many others and was immediately impressed and asked when could she move in. This was arranged very quickly; the move was carefully managed, and she settled in very well. Having been here for several years, I am happy to say our visits, all through Covid restrictions, have been well catered for and enjoyable.
Thank you for your kind words in your review and I am happy to read that your experience every time you visit is enjoyable. We appreciate your kind words and continue to improve and increase our services for it to be the best it can be!
We had the most fabulous four-day celebration in Mum's nursing home. The time and effort put in by all the staff were superb. There was so much going on for the residents and all their families. Great care was taken by all staff, making sure everyone had a good time. On the family afternoon, there was so much to do for all ages. It was lovely to see so many happy residents.
I would just like to thank you for your kind and lovely words relating to our Jubilee party. We were so thrilled to be able to hold this event for our residents and their families. We hope to continue to hold events in the future and we felt that this went extremely well!
The Hollies Care Centre put on the most marvellous Jubilee celebrations to which friends and relatives were invited. There was an ABBA tribute band, singers with a ukulele band, line dancing, hog roast, cupcakes, bunting, a barbeque and much much more. It was a very joyful time and I commend all the kind staff at The Hollies for their superb effort, which everyone enjoyed and appreciated very much.
I would just like to thank you for your kind and lovely words relating to our Jubilee party. We were so thrilled to be able to hold this event for our residents and their families. We hope to continue to hold events in the future and we felt that this went extremely well!
The staff are always cheerful and helpful. Room more than just comfortable. Altogether all rooms are excellent.
Thank you for your review, we were so happy to have your company! You are also welcome back to visit or stay with us. We wish you the best for the future and we hope to meet you again.
My mother stayed at The Hollies for two weeks to help her recovery. She found the stay very beneficial as convalescence and was comfortable in her lovely room. The staff were friendly and caring and she enjoyed the food and some social activities. She normally lives independently and it was a great help for her to be so well looked after.
Thank you for your review regarding your mother's respite stay. We are so happy that she was able to recover exceptionally well and that she was happy with her room. We really enjoyed looking after your mother and we do hope to see her again in the future.
The Hollies is very comfortable and the staff are caring and friendly. There are activities twice a day and frequent trips out in the minibus. After the change in night staff at 7pm, the place is very quiet and often lonely. There are no evening activities (perhaps twice a week?). Overall, very good although, there have been some issues with laundry.
Thank you for the review regarding your current experience at the Hollies. We love to read about how caring and friendly our staff are; we do have an amazing team! We know how fond you are of our day trips out and the activities so it is great that you are still enjoying these. Unfortunately, in...
Was in The Hollies care home for two weeks respite care following discharge from hospital with a fractured pelvis as a result of a fall. Although expensive, the care I received during my stay was quite good and my injury/state of health noticeably improved during my stay. The ambience in The Hollies was quite relaxed and comfortable. My main criticism was that food was only barely warm, when served.
Thank you for your review regarding your respite stay at The Hollies. We are happy to read that your stay was successful with an improvement in your wellbeing. We aim to give a relaxing environment to ensure all residents enjoy their short breaks. We are sorry to read that you experienced...
What a lovely home the Hollies is! My husband was only there a few hours before he passed but the staff were lovely on our visit. And a big shout out to the manager - she could not have done more for us A wonderful send off for my husband, thank you so much to the manager and team.
Thank you for your review regarding your husband. We are very happy to read that you were satisfied with the team and we will pass on the kind message on. Our manager thanks you for your lovely comment and she empathises with your situation. We hope you are doing well and we are always here for a chat.
The Hollies provided a welcoming atmosphere and an exceptional standard of care, with a good ratio of staff to residents and very friendly, caring staff at all levels. I felt that Mum was in safe hands and that she was able to benefit considerably from her 2-week respite stay. Her stay was a great success from her point of view also, in particular the range of activities on offer, interaction with other residents and the individual attention that she received. We will have no hesitation in arranging further respite stays.
Thank you for writing us a review regarding your mother's respite stay with us. She was a delight to look after and we hope to see her again in the future. We are very grateful for your kind words about our home and we are happy to read that we have met our own expectations with what we provide....
I cannot fault the care and respect my mum received at The Hollies. Her room was always immaculate and staff knew how much music and song helped, so there was always an effort to include those activities. A couple of things got lost in translation but nothing serious. I'm very happy with the experience.
Thank you for writing a review. The home appreciates your kind words about the service we provide and we are happy to be able to have ticked the right boxes for your mother. She was such a gentle and caring soul who never failed to make anyone smile or sing! We will always remember her voice and she will be missed in all activities. We wish you the best.
My mum went to the Hollies for eight days of emergency respite care. She was warmly welcomed and really appreciated the personal touches. For example, the attention to detail regarding her care needs, the lovely bouquet of flowers in her room and the visit from the chef to chat about her dietary likes and dislikes. It was a pleasant experience for her and we would thoroughly recommend it. I had peace of mind that my mother was being well cared for.
Thank you for your review, we really appreciate your kind words regarding the Hollies Care Centre and we are happy to read that your mother was satisfied with the services provided. We want to help as many people as we can, especially with emergency situations so I am glad you were happy with this...
I cannot fault the care and kindness that the staff showed towards my father and towards my sister and myself, especially during Dad's last few days.
Thank you for your review and we appreciate your opinion about the Hollies Care Centre. As I have previously said, all departments are so grateful to have been given the privilege of looking after your father and we will be forever missing his gentle and kind soul. He really was a special character...
My father resided at The Hollies for nearly two years and was extremely happy there. His care was not only very professional but everyone from housekeeping to the manager was so patient, kind and cheerful. They were also extremely helpful and kind, particularly at the end, to my sister and I. They kept the home covid free and we were able to enjoy pod visits. I have no hesitation in recommending them.
Thank you for your review! First of all, everyone in the home (from management to all departments) would like to thank you for your kind words about the Hollies. The experience of looking after your father was honorable and everyone working here will say how much he is sorely missed. We miss the...
Mum stayed at The Hollies for just under three weeks for respite care, having heard that it was a good place to go. Her overriding impression was of the excellence of all the staff - their kindness, friendliness, capabilities and professionalism. She felt well cared for and safe, with a very good ratio of staff to residents. The quality and choice of food was excellent. Mum had a very nice large room with an ensuite wetroom and a comfortable bed. Although there was a large window, the room had no outlook which could be a little claustrophobic but she made sure she got out and made good use of the communal room (although this was unfortunately closed for a few days during her stay for maintenance work). I felt entirely confident that she was safe and being well looked after. She felt well cared for, well fed and well rested - exactly how respite care should be.
Thank you for your lovely review. We are very happy to read that your mother's impression of the Hollies was marvellous! She was absolutely lovely to look after and we were very happy to see her enjoying the activities we had throughout her stay. Our hospitality are very proud of the food they...
The Hollies have provided my mum with a very good level of care since her admission, following a period of ill health. She has recently undergone a knee replacement operation and it was a great relief to my brother and myself that she would be returning from hospital to convalesce at the Hollies. Throughout the consultation process before the operation, the operation itself and visits to the hospital for post-op checks, the Hollies have transported Mum to Bristol in the special transport on around six occasions. This has been greatly appreciated by us all, knowing that she was in safe hands. The head nurse has been extremely kind and helpful in keeping us notified about Mum's situation. Mum enjoys the quiz sessions organised by the entertainment team. She has also enjoyed watching a muntjac grazing on the hillside outside her room.
Thank you for your review! I am pleased to read that you are satisfied with the services we have provided your mother with, especially in the time of her going through her surgery. Your mother is constantly participating in all activities and seems to enjoy her time at The Hollies Care Centre. She...
My nan is receiving such a high level of care that is tailored to her needs. She takes part in many activities; there is always something to keep her entertained.
My nan's needs are quite complex, however, this was never an issue with The Hollies. Nothing is too much trouble. I ring most days to see how my nan is doing, and I can always get through to somebody, and they always have time to talk to me to update me on how she is. The staff are always friendly and helpful. One lady in the office went out of her way to ensure we were kept well informed and happy with everything during the time my nan transferring to The Hollies from the hospital. I was ringing her almost every day, and she was always available to put my mind at ease.
Good afternoon and thank you for your review. I am so pleased to read that your experience with The Hollies, from day one, has been excellent! We are very proud of the hard work our staff put in to ensure customer service is appropriate, and we are very grateful to read such wonderful compliments....
My aunt entered The Hollies in January from hospital following an operation. We had no previous experience of care homes, and the manager and staff could not have been more friendly and helpful. The admissions coordinator is lovely, and she helped us every step of the way, taking time to answer every little query in a patient and friendly way. When Aunt moved in, she was made to feel so welcome and comfortable, and the staff made a big fuss of her. The hospitality manager visited her on the first day and noted down all her favourite dishes and likes and dislikes. My aunt is used to good service, and she cannot fault anything about The Hollies. The room is just like a 5-star hotel, and the food is amazing with a wide range of choice every day, with everything homemade and fresh. We were obviously concerned about the position on visiting, but this proved to run very smoothly and efficiently. We checked a lot of other homes before deciding on The Hollies. It's not cheap but by far the best.
Thank you for your review. I am so pleased to hear that you are satisfied with the care that your aunt is receiving at The Hollies. Thank you so much for your lovely comments; we try our hardest to maintain a high standard in all departments, and I am happy you are happy!
We were extremely happy with all aspects of my fathers care at The Hollies, and would not hesitate to recommend it. The standards of clinical and personal care (including dignified end of life care) are very high. Care is always delivered with compassion, empathy and friendliness. Staff retention levels seem good. The food and kitchen staff are excellent, with a wide variety of choice and flexibility. The kitchen is very good at catering for communal special occasions, such as Christmas, Burn's lunch and summer barbecues. There is a wide variety of activities on offer, including gardening, crafts and trips out. In summary, The Hollies gave my father three very happy years in a well-run, caring home.
Thank you for your review. We really appreciate the kind words given to The Hollies, and we are very grateful that you were happy with the service we gave your father. Your father was a thoughtful, caring and kind gentleman, who we looked up too, and we will always be thankful for being given the privilege of looking after him.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for The Hollies.
Accreditations
There are no accreditations posted yet for The Hollies.
Meet the Team (1)

Having previously led the team at Winchcombe Place, I’m excited and feel privileged to lead a new team and ensure that everyone’s supported, working together and managing a team I’m proud of.
I started my working career after studying a Pharmacology degree, which led me to work in a community pharmacy, and after hearing all the wonderful things about Care UK, I wanted to try something new in my career, so I joined Care UK.
Previously at Care UK, I was Deputy Manager at Winchcombe Place and have taken part in the Future Home Manager Program to help me develop my skills and understanding of home care to be a successful home manager. Within my role, I believe you need to be knowledgeable on a wide range of key areas, responsible, approachable, efficient and understanding, which has helped me develop a successful team.
Outside of work, I love to dance and previously I’ve been featured on television in a dance competition.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Hollies to verify any information. View our terms and conditions. The Hollies has an Enhanced Service -more info.