The Hollies

The Hollies Care Center and the entire team of staff provided wonderful care for Dad. He was very happy in his home, enjoyed the outside space and the shared human environment whilst he was well enough, and in his final days, was treated with such respect, kindness and dignity. As a family, we are eternally grateful.

The Hollies demonstrated extremely compassionate and skilled levels of care for both my mum and me. I was impressed at how individually all residents are treated and encouraged to leave their rooms and join in as appropriate. It is an extremely stable team of staff who develop excellent relationships with the residents. Go the extra mile and ensure a caring and upbeat environment full of dignity, fun and kindness.

I would like to commend The Hollies for the way they looked after my father for the many months of restricted visiting during the Covid-19 pandemic. During the past four years, he considered The Hollies his home. As relatives, my husband and I felt included in all aspects of his care and looked after during the difficult last few days of his life.

From the very first visit to The Hollies, it became very clear that nothing was too much trouble, be it how my partner wanted her accommodation decorated (the wallpaper at £60 a roll) to a specialist bed that was purchased from a hospice. Staff members would all comment about my partner's no-nonsense attitude to what she expected and wanted from staff and she will miss you all.

The care and attention devoted to my mother, especially in her last few weeks of her life, was very good. The Hollies also provide many activities for the residents in their care, and arrangements can be made to use the company's own vehicles to give them a day out locally for a change of scenery. Overall, well recommended..

Wonderful home, can't praise it highly enough. All aspect of care carried out with respect, patience and great compassion.

I was very pleased to have my mum at The Hollies. I believe my mum was well looked after and was in the best care home in the area. The Hollies is like a 5-star hotel. It's a little expensive, but as it was my mother's money, only the best care for her in my mothers last years mattered. I like to thank you for looking after my mother with great care. Thank you from all of us.

From the staff to the facilities provided, the care given is of the highest standard. On arriving at The Hollies I was made to feel very welcome and my friend who I was visiting was in very high spirits. I feel this was due to the environment he is living in and the fabulous staff that keeps him smiling. I look forward to my next visit.

My mother was lucky enough to call The Hollies her home for the last four years of her life. The care that she received from every member of staff irrespective of their role was outstanding. In addition to the care that mum received, there was always time made for me by the staff if and when I needed it this was invaluable. It is true to say that there could have been no better place during those years for mum to call home.

We inspected several care homes before choosing The Hollies. In the following 46-months, we never had any reason to doubt our decision. The care and support given were all we could have expected and more.

My 49 yr old friend was admitted for end of life care. It was hard to have a younger person, but they immediately 'sussed' her and her individual needs. They did not 'gripe' when she became angry and impatient (quite understandable given her diagnosis). They provided physical and emotional support meeting all of her requirements. She died peacefully and not alone, a member of the team stayed with her when I needed to return home. Thank you.

From the first time of entering, The Hollies felt like home. Everyone was happy, friendly and thoroughly professional. My mum was treated with love and care. Nothing was too much trouble, no matter what. The care Mum received was to the highest standard. Throughout her stay, the staff not only cared about Mum but the whole family. I cannot praise them enough for their love, laughter and thoughtfulness. Mum had the best care possible, and I will always be thankful I found The Hollies.

My mother has settled into The Hollies home so well and she is very well cared for, happy and safe. We couldn't ask for more.

Gran came to live in the home at the age of 97, she spent nearly three years at The Hollies. The Hollies are an amazing bunch of individuals and their care has been gold standard. Gran enjoyed life in The Hollies. The activities, days out, every part of life. Gran was treated like the Queen. At the end, they treated Gran with compassion. For us as a family, The Hollies were our family.

Comfortable modern brick-built building on four floors with 48 individual rooms with shower/WC attached, all with windows and views over gardens. Communal lounges and dining areas on each floor with services, lifts, stairs and staff facilities and services. Car parking areas. Day and night staff cheerful, approachable, happy, caring and also ancillary. Catering and other domestic staff happy and good leadership.

The Hollies offer a level of care that far exceeds my expectations. In her short time at The Hollies, my mother has improved in so many ways. She eats fantastic food (she has gained weight). Her mobility has improved greatly. She has assistance at any time of the day or night should she require. She has enjoyed arts and crafts, watching movies with other residents. All of the carers are friendly, patient, and understanding and the level of care throughout this time with COVID-19 has been truly superb.

When looking for a care home for my wife we found that out of all the homes we saw The Hollies stood out as being very professional but with a feeling of homeliness. This has not altered since my wife's admission, in fact, she looks better than she was at home. The staff are always friendly and are most helpful.

I have been visiting the care home since 2017 and have been impressed by the most excellent care given to my friend, in particular during the Covid-19 epidemic. The standards have been such that the home has not experienced cases of the virus and the staff have remained vigilant throughout.

From start to finish the staff were so friendly and helpful. Living abroad, I often needed to call my Grandma as means of communication. Sometimes my Grandma would struggle to hear or answer the phone so whenever I called the main number to ask for help they were so accommodating and never made me feel like it was a burden or adding to their already busy workload. My Grandma was not well when she was taken in, but just after a few weeks of loving care at The Hollies, she built up so much strength she was able to enjoy many more months than had initially been diagnosed by the hospital. Finally, when visiting before and after the pandemic the home was professional, friendly and a happy environment to be in, always with a happy and positive buzz in the air. Would very much recommend.

They are extremely cautious ensuring all staff wear the correct PPE and follow strict guidelines which has filled our family, and I’m sure all the other relatives of residents, with such confidence.