The Hollies

Drake Lane, Dursley GL11 5HA
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9.6 124 Reviews
  • The Hollies, Dursley
The Hollies Care Centre in Dursley is comprised of The Hollies nursing care home and Holly Oak dementia care home. Here the dedicated teams provide round the clock residential, nursing and dementia care on a permanent and respite basis, as well as compassionate end of life care.

The well-trained teams create a welcoming environment and deliver family-like care to all residents. The purpose-built home has 58 en-suite bedrooms. There are also two luxurious garden suites that offer even more space and privacy.

Each resident is assigned their own key caregiver who is personally responsible for ensuring that tailored care plans are met and maintained. The team aim to create a caring and supportive community for residents, families and friends.

The Hollies is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

The Hollies is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates skill and commitment to delivering high quality, person-centred care to residents at the end of their life.
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Care Provided by The Hollies

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2250
  • Self-Funded Residential Dementia Care: from £2300
  • Self-Funded Nursing Care: from £2250
  • Self-Funded Nursing Dementia Care: from £2250
  • RESPITE Self-Funded Residential Care: from £2250
  • RESPITE Self-Funded Residential Dementia Care: from £2300
  • RESPITE Self-Funded Nursing Care: from £2250
  • RESPITE Self-Funded Nursing Dementia Care: from £2250

These prices are only a guideline, please contact The Hollies to find out the exact price for your requirements.

Contact The Hollies to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Hollies to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • TBC (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (53)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Feel free to visit at any time, it is home and community for the residents, open 24 hours a day 7 days a week. You will need to ring the door bell as The Hollies is locked up safe and secure at night. Please remember to sign the visitor book when you arrive and leave.

Parking

  • Plenty of parking and reserved space for visitors and disabled guests.

The Hollies Reviews (124)

9.6

The Hollies has a Review Score of 9.6 (9.631) out of 10, based on 22 reviews in the last 2 years.
Over all time The Hollies has 124 reviews.

Overall Experience
  • 106
  • 15
  • 2
  • 0
  • 1
Date Published
  • 124
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  • 11
  • 22
  • 102
Reviewer Connection to The Hollies
  • 58
  • 18
  • 7
  • 6
  • 6
  • 5
  • 5
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 124, showing 121-124
Review from Joyce E (Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stayed for two weeks respite with my husband whilst my daughter recovered form a foot operation. I would never have dreamt that I would ever stay in a nursing home, but I was totally surprised by how wonderful it was. The staff were wonderful so kind and caring, nothing was too much trouble. I had
a lovely bath which I had not managed to do for a very long time. The facilities were amazing just like a hotel. We would certainly stay again, and are thinking about trying a care home, either short or long term. I would certainly recommend The Hollies.
Reply from Peter Gardiner, General Manager at The HolliesThank you for your kind words. I have passed on your comments to the Team at The Hollies who are always encouraged to hear that their hard work and dedication is appreciated. We hope to see you again at some point in the future at The Hollies.
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Review from Kevin O (Husband of Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was semi paralysed and could not speak due to a stroke. When nurses and staff were attending to her they were caring, gentle and efficient. My wife was prone to pain and vomiting. On two occasions I found her covered in vomit and no one around to report this to. As a previous carer, I was able
on the first occasion, to clean and change her nightdress. Second time I found help. I asked for a meeting of nurses and asked for 1/2 hour visits. Also when people passed the door to look and listen in. This was agreed and I was content.
Reply from Peter Gardiner, General Manager at The HolliesThank you for your review, I have passed your kind comments on to the team. It can take a few days to get to know new resident and establish the right person centred routine; this can be difficult where we have to rely on their primary carer to communicate at the early stages. However I am pleased that we managed to establish the best level of care for your wife quickly. Thank you again for your 'Excellent' review for the care that we provided and thank you for your review.
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Review from Julia W (Daughter of Resident) published on 20 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in The Hollies for 8 and a half months, I could not fault the care she received. It is a wonderful home from home.
Reply from Peter Gardiner, Manager at The HolliesThank you for your very kind review, it is always gratifying to hear that the dedication of the Team at the Hollies is appreciated.
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Review from K M (Daughter of Resident) published on 17 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at the Hollies for a 4 weeks stay following an operation.
She was warmly welcomed and made to feel at home, from arrival.
The accommodation was first class, excellently decorated, with all the modern amenities that a hotel would provide. The activities team were amazing, and put
her immediately at ease.
Nothing was too much trouble. She went out on several trips in the mini-bus, which she loved. The activities team provided everything, even sun-cream and hats as it was hot one day. The food was delicious, nutritious, her meals were planned, and a personal visit by the chef, ensured that all her likes and dislikes were accommodated.
The care team were fantastic both day and night. Nothing was too much trouble. Staff were always cheerful, caring and treated my mother like a member of the family. The owner, took the time and trouble to get to know my mother during her stay, which she was very impressed with. She would definitely return again, very highly recommended.
Reply from Peter Gardiner, Home Manager at The HolliesThank you for your kind words, it is always gratifying to hear that the hard work and dedication of our team at The Hollies is appreciated.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Value for Money
Current Review Score: 9.6 (9.631)

Overview of Review Score

The Review Score of 9.6 (9.631) out of 10 for The Hollies is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.656 for The Hollies is calculated as follows: ( (206 Excellents x 5) + (33 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) + (6 Very Poors x 1) ) ÷ 259 Ratings = 4.656
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for The Hollies is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (0)

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