Well done West Abbey, Mum will be back!
Charlotte M (Daughter of Resident)
The staff are friendly, caring professionals and she is treated with respect at all times.
Sarah O (Daughter of Resident)
I can't thank the staff enough for their kindness, love and care which was excellent.
Fiona R (Daughter of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
These prices are only a guideline, please contact Barchester West Abbey Care Home to find out the exact price for your requirements.
Barchester West Abbey Care Home has a Review Score of 9.8 (9.800) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester West Abbey Care Home has 100 reviews.
Thank you so much for taking the time to complete such a lovely review. We will be sure to share your review with the team that supported and cared for your Mum.
Thank you so much for taking the time to complete such a lovely response. We will be sure to share your feedback with the team. We look forward to seeing you soon.
Thank you so much for your kind words. We are delighted to hear that you are pleased with the care and services provided. Your feedback is greatly appreciated and motivates our team to maintain the high standards we strive for.
Thank you so much for taking the time to complete such a lovely review. We really do value the feedback and will be sure to share this with our team. It is an absolute pleasure to care for your mother and we look forward to seeing you soon.
Thank you so much for taking the time to complete a review card for us. We will be sure to share your feedback with our team.
Thank you so much for taking the time to complete West Abbey a review. We have thoroughly enjoyed caring for your grandmother and hope she returns soon for another period of respite. Thank you.
Thank you so much for taking the time to complete such a kind review. We will be sure to pass this on to our team. It was a pleasure to care for your mother.
Thank you so much for your kind review, we will be sure to share the feedback with all departments within the home. It has been a pleasure supporting your next of kin and family. We look forward to seeing you at your next visit. Thank you.
Thank you for your kind review, we will be sure to share this with our team. We look forward to you returning shortly.
Thank you so much for your kind review - it has been a pleasure to care for your relatives. We look forward to seeing you soon when you next view.
Thank you for taking the time to complete such a heartwarming review for our team to read. We are looking forward to welcoming your brother back to us as a permanent resident.
Thank you so much for your kind review. We will be sure to share your feedback with our team to thank them for their dedicated hard work!
Thanks for your review. You have our deepest sympathies on the passing of your loved one and we're sorry to read your feedback at such a difficult time. We're aware the resident's Next of Kin implemented a list of who could visit at the time, which was to reduce any distress to the resident and we're sorry if that wasn't communicated with you by family. As always, our priority is to meet the needs and wishes of residents at all times. We're not aware of any communication taking place in the manner you've described, but we're sorry if any interactions with our team left you upset at that time.
Kind regards, Barchester's Feedback Team.
Thank you for your very kind words! I am glad yours has been such a positive experience. I will share this with the team at West Abbey - I know they will be greatly encouraged by the warm feedback and the fact that their hard work and commitment to our residents' care is recognised and appreciated.
Thank you for your lovely feedback and I am pleased you are more than happy with the home.
Thank you so much for your kind words, I will be sure to share your feedback with the team and we look forward to welcoming you to West Abbey again soon.
Thank you so much for your kind review. I will be sure to pass the feedback on to our colleagues here at West Abbey.
Thank you for taking the time to write your review and we're so pleased you find the home helpful and considerate - your feedback is very much appreciated and helps us to ensure we're providing the best services possible.
Thank you for your kind words, it was our pleasure to look after your husband and we look forward to seeing him again when he comes to stay with is in December. I will share your positive feedback on to my team including staff in our Dementia Community.
Thank you for taking the time to write your lovely review and we're so pleased your mum has settled in well - your feedback is very much appreciated and helps us to ensure we're providing the best services possible.
The Review Score of 9.8 (9.800) out of 10 for Barchester West Abbey Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Hello, my name is Amanda Oxley and I am proud to say I am the General Manager at West Abbey. I adore Barchester as a company, especially loving Barchester’s values, support and structure.
I am delighted to now be based in West Abbey Care Home with Somerset being a part of the world I love, having holidayed here often.
My role is to support the team and I have been welcomed warmly by everyone here at West Abbey.
I have over 6 years management experience within Barchester.
I look forward to working closely with the entire team.
I have worked in healthcare for 20 years and have been a registered nurse for 14 of them. I am passionate about Private Sector Care and have always loved the work I do. I am lucky that I look forward to coming to work every day.
I am originally from Somerset, and my nursing career has allowed me to live in different parts of the country before recently returning home. I am very excited to be part of the West Abbey Team and work with some amazing people.
Hi, I’m Dani, I started working at West Abbey in 2005 as a Unit Head and have progressed to Clinical Lead. I am happy to be a part of an amazing team that delivers the highest level of care to those they support. In my free time, I like football, running and music.
Hello, my name is Dovile and I am proud to say I am the Administrator here at West Abbey Care Home. I have worked within the care industry for nearly 20 years and have found a passion for working with the admin sector. I really enjoy being able to help everyone and I look forward to welcoming existing and new families to our home. In my spare time, I enjoy spending quality time with my son.
Hello
My name is Melony and I am an Admin Assistant at West Abbey Care Home. I look after meeting new residents and supporting our existing residents with any queries they have. Please visit our home and I will be sure to provide a warm welcome.
Hello! My name is Holly and I am happy to introduce myself as the Head of the Lyde Community here at West Abbey which specialises in dementia care. Having recently joined the team I have thoroughly enjoyed getting to know the relatives and residents, it is such a great environment. I have been working within the nursing industry for nearly 10 years now including other care homes and being a part of the district nursing teams.
In my spare time, I enjoy keeping active and taking part in adventurous activities!
Hi, I’m Louis. I have been working at West Abbey since 2007. I really ensure the home is presented to the highest standard and support residents with any personalisations to their rooms. In my spare time, I enjoy sightseeing and most of all my PlayStation.
Hi, my name is Andy, I have worked in catering for 15 years and have been here at West Abbey for over 10 years. I am a Level 3 Qualified Production Chef and take delight in cooking and providing good food for my residents, colleagues and family during my days off!
I started working at West Abbey in 2016 as a Senior Care Assistant and took the opportunity to develop my skills by training to be a Care Practitioner to be able to support the nursing team with day-to-day tasks, such as administering medication and basic wound care. I love working at West Abbey because of the opportunities enabling me to progress in my career with support from Management. Outside of work, my hobbies include gardening, cross-stitching and reading.
Hi, I'm Nikki and I originally came to work at West Abbey in 2018 and have worked in various roles supporting our residents.
What I enjoy about my job is that no two days are the same and most of all, I thoroughly enjoy everyday activities with the residents including 1-2-1 room visits all the way to professional singers visiting us. A firm favourite of mine and the residents at West Abbey is using our mini-bus weekly and visiting local nature hot spots! I look forward to welcoming you to our home.
Hi, I’m Kelly, I am a Nurse for our memory lane unit here at West Abbey. I really enjoy working at Barchester as it has a really good team spirit. There are always colleagues around to support and share best practices. In my spare time, I am an avid reader and on my days off you can always find me with my nose stuck in a good book!
Hello, I'm Gordon, Unit Lead Nurse for the Ground Floor Community and I've enjoyed working for Barchester, here at West Abbey for over ten years. During my ten years at West Abbey, there's been lots of changes, and what I enjoy most, is looking after people in a warm and friendly environment.
Direct access to the Garden all year round is a great asset to residents living on our ground floor Community, which enables them to visit the garden independently to enjoy our outside space, open days and other outdoor events with family and friends.
A warm welcome awaits you in our Community at any time from my Team, who are always pleased to see you and willing to help relatives and visitors.
Hi I’m Serg. I have worked here at West Abbey for 7 years. I love making lovely dishes for all of the residents here, and knowing they’ve enjoyed it makes my day. In my free time I like to spend my time with my family and my son.
Hello, my name is Kristen and I am proud to say I am a Care Assistant here at West Abbey. I love helping our residents with all their needs and making everything a little easier for each and every one of them.
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