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Barchester West Abbey Care Home

Stourton Way, Yeovil, Somerset BA21 3UA
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Well done West Abbey, Mum will be back!Charlotte M(Daughter of Resident/Service User)
Barchester West Abbey Care Home, Yeovil
The staff are friendly, caring professionals and she is treated with respect at all times.Sarah O(Daughter of Resident/Service User)
Barchester West Abbey Care Home, Yeovil
I can't thank the staff enough for their kindness, love and care which was excellent.Fiona R(Daughter of Resident/Service User)
Barchester West Abbey Care Home, Yeovil

West Abbey has lots to offer. They provide first-class 24-hour nursing and residential care, alongside expert care for people living with dementia in the Memory Lane Community.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person and their dedication can be seen across the board - in cooking, hospitality, housekeeping and organising activities for residents.

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Care Provided by Barchester West Abbey Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,591N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester West Abbey Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • David Sarreira(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (84)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (6)

Barchester West Abbey Care Home Reviews (109)

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9.8

Barchester West Abbey Care Home has a Review Score of 9.8 (9.779) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester West Abbey Care Home has 109 reviews.

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Showing 109 reviews matching selected criteria
Review from Averil R (Relative of Resident) published on 31 May 2017 Submitted via Postal Card
Overall Experience

Mum has been happy here for the past six years. Staff, on the whole, are excellent, very caring and kind. I feel like more stimulation would have helped ie activities and outings. Sometimes there is not enough staff and they are stretched to the limit. The building is well designed but rooms a little on the small side, not enough wardrobe space and difficulty manoeuvring in the bathroom.

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Review from James H (Grandson of Resident) published on 25 May 2017 Submitted via Postal Card
Overall Experience

Very friendly environment, supportive staff, bright, clean and well maintained. More could be done to integrate residents into the community,

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Review from Chris F (Son-in-law of Resident) published on 25 May 2017 Submitted via Postal Card
Overall Experience

A really nice care home - my wife and I know my mother-in-law is in the right place and as she likes it, it is the icing on the cake. We only wish we had found one down our way. (We live in Falmouth).

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Review from Maggie J (Daughter of Resident) published on 24 May 2017 Submitted via Postal Card
Overall Experience
All the staff have been very supportive to us as a family and so kind and caring to my mother.

Lovely room with a view of the garden. Extremely pleased with West Abbey.

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Review from Lorraine C (Daughter of Resident) published on 14 March 2017 Submitted via Website
Overall Experience
Over the years I've come into contact with a number of care homes. West Abbey exceeds them all for the consistently warm, respectful and caring approaches to residents. My father has complex long-term conditions, and I have always felt fully confident in the knowledge and ability of the managers and care staff. It's been a relief to know that he is so well taken care of. The atmosphere is very relaxed and benefits from having lively personalities within the staff team.
There's a good range of activities although it will be great when there is a more dedicated resource for this work so that it can be more personalised. There is a mini bus as well, although I haven't seen that in use yet.
The building is very clean and well maintained, and the food is good - and all the ancillary staff add to the positive atmosphere.

This is a great place.

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Review from Paul S (Son of Resident) published on 6 March 2017 Submitted via Postal Card
Overall Experience

My father is happy at West Abbey Care Centre and that is all the recommendation you need.

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Review from Angela C (Wife of Resident) published on 2 March 2017 Submitted via Postal Card
Overall Experience

I have found carers and staff to be courteous and friendly at all times. Their attitude to residents is very caring. Since my husband has been at West Abbey Care Centre I have never heard harsh words directed at anyone. The boys and girls are cheerful and hard working. I often think there are not enough of them as they seem to have to rush about and do everything at full speed which sometimes, inevitably leads to untidiness in personal care for residents. However, this is a happy environment and I am pleased with the general standards that prevail here.

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Review from George K (Friend of Resident) published on 1 March 2017 Submitted via Postal Card
Overall Experience

When my friend moved to the care home he had been diagnosed with a form of dementia. He had no interest in developing any hobbies e.g gardening or art which the home tried to interest in him and was available. He seemed to love in his own little world. The way the staff dealt with his needs was done with patience and care for his needs. For most of his stay, he needed 24/7 care to deal with personal care and feeding as he took no interest in looking after himself.

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Review from B A (Husband of Resident) published on 19 January 2017 Submitted via Website
Overall Experience
My Wife has been in West Abbey Yeovil since October 2013 suffering with Alzheimer's.
She is cared for beyond what we could anticipate, the care and attention given by the staff is wonderful.
To me and my family, they are like an extended family, always willing to attend to us whatever we need and comfort us in times of stress.

Obviously I would like my wife at home but that isn't possible, however, I am content in my mind that she is well cared for in all her needs, I wouldn't want her to be anywhere else apart from West Abbey.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (80) & Events (0)

News
  • 23 Jul 2026

    Our residents enjoyed a wonderful day out visiting the Clarks Shoemakers Museum, but this trip was extra special as it was the heartfelt wish of one of our residents through...

  • 23 Jul 2026

    Our residents enjoyed a wonderful time welcoming a beautifully restored World War II Jeep, kindly brought in by the daughter and son-in-law of one of our residents. The visit sparked...

  • 23 Jul 2026

    A fantastic day filled with colour and community spirit! Our team had an amazing time taking part in the Wincanton Colour Run, creating great memories while supporting a brilliant local...

Upcoming Events

There are no upcoming events for Barchester West Abbey Care Home.

Awards / Recognitions (59)

Accreditations

There are no accreditations posted yet for Barchester West Abbey Care Home.

Meet the Team (17)

David Sarreira
David SarreiraJob Title:General ManagerJoined: 2026

Hello, my name is David, and I am the General Manager at West Abbey.

I have over 12 years’ experience in the care sector in England, working across both nursing and residential settings, with a strong focus on dementia care, including complex dementia and high-acuity nursing needs. Throughout my career, I have developed a clear focus on quality, team development, and creating positive and person-centred environments. I have been proud to contribute to achieving Outstanding as Head of Care, and more recently to achieving Gold Standards Framework accreditation, recognising high-quality end-of-life care.

I am passionate about building strong, supportive teams and working closely with residents, families, and professionals. One of my key focuses is creating a real sense of community within the home, where people feel valued, respected, and truly at home. I am particularly driven by achieving positive outcomes for residents and their families, while supporting staff to grow and develop into confident leaders.

For me, it’s about the small details, ensuring high standards of care, creating meaningful daily experiences, and delivering consistency across the home.

In my spare time, I enjoy exploring the UK and its beautiful villages, spending time with my children, and watching professional cycling.

Gabby Flynn
Gabby FlynnJob Title:Deputy ManagerJoined: 2025

I have worked in healthcare for 20 years and have been a registered nurse for 14 of them. I am passionate about Private Sector Care and have always loved the work I do. I am lucky that I look forward to coming to work every day.

I am originally from Somerset, and my nursing career has allowed me to live in different parts of the country before recently returning home. I am very excited to be part of the West Abbey Team and work with some amazing people.

Dani Vasiu
Dani VasiuJob Title:Clinical LeadJoined: 2005

Hi, I’m Dani, I started working at West Abbey in 2005 as a Unit Head and have progressed to Clinical Lead. I am happy to be a part of an amazing team that delivers the highest level of care to those they support. In my free time, I like football, running and music.

Dovile Himsworth
Dovile HimsworthJob Title:Home AdminstratorJoined: 2024

Hello, my name is Dovile and I am proud to say I am the Administrator here at West Abbey Care Home. I have worked within the care industry for nearly 20 years and have found a passion for working with the admin sector. I really enjoy being able to help everyone and I look forward to welcoming existing and new families to our home. In my spare time, I enjoy spending quality time with my son.

Holly Williams
Holly WilliamsJob Title:Head of Memory LaneJoined: 2024

Hello! My name is Holly and I am happy to introduce myself as the Head of the Lyde Community here at West Abbey which specialises in dementia care. Having recently joined the team I have thoroughly enjoyed getting to know the relatives and residents, it is such a great environment. I have been working within the nursing industry for nearly 10 years now including other care homes and being a part of the district nursing teams.

In my spare time, I enjoy keeping active and taking part in adventurous activities!

Ritu Shukla
Ritu ShuklaJob Title:Care Practitioner

My name is Ritu, and I am a Care Practitioner at West Abbey Care Home. I am passionate about providing compassionate, person-centred care and supporting our residents to live with dignity, comfort, and independence. I enjoy getting to know each resident as an individual and building meaningful relationships with them and their families.

Holly Bunting
Holly BuntingJob Title:Care Practitioner

Hi, I am Holly, a Care Practitioner. Working at West Abbey Care Home means being part of a supportive team that shares the same commitment to delivering high-quality care. I take pride in helping create a warm, welcoming environment where residents can feel at home, maintain their independence, and enjoy the best possible quality of life.

Louis Buys
Louis BuysJob Title:Head of MaintenanceJoined: 2007

Hi, I’m Louis. I have been working at West Abbey since 2007. I really ensure the home is presented to the highest standard and support residents with any personalisations to their rooms. In my spare time, I enjoy sightseeing and most of all my PlayStation.

Andrew Pippard
Andrew PippardJob Title:Head ChefJoined: 2014

Hi, my name is Andy, I have worked in catering for 15 years and have been here at West Abbey for over 10 years. I am a Level 3 Qualified Production Chef and take delight in cooking and providing good food for my residents, colleagues and family during my days off!

Nikki Griffee
Nikki GriffeeJob Title:Activities CoordinatorJoined: 2018

Hi, I'm Nikki and I originally came to work at West Abbey in 2018 and have worked in various roles supporting our residents.

What I enjoy about my job is that no two days are the same and most of all, I thoroughly enjoy everyday activities with the residents including 1-2-1 room visits all the way to professional singers visiting us. A firm favourite of mine and the residents at West Abbey is using our mini-bus weekly and visiting local nature hot spots! I look forward to welcoming you to our home.

Kiera Ross Weir
Kiera Ross WeirJob Title:Activities Assistant

Hi, I'm Keira, the Activities Assistant at West Abbey. I'm passionate about creating enjoyable, meaningful experiences that bring people together and brighten each day for our residents.

Nicola Milnes
Nicola MilnesJob Title:Admin Assistant

Hello, I'm Nicola, and I am an admin assistant at West Abbey. As one of the first people you'll meet when you visit or contact West Abbey Care Home, I take pride in making everyone feel welcome. Whether I'm greeting residents and their families, answering enquiries, or supporting the team with day-to-day administration, I enjoy helping to ensure everything runs smoothly.

Claudia Nicodin
Claudia NicodinJob Title:Head of HousekeepingJoined: 2026

Hi, my name is Claudia. I’ve recently joined the West Abbey team as the new Head of Housekeeping. I take great pride in maintaining high standards and have a strong eye for detail.

In my spare time, I enjoy travelling and spending quality time with my family and friends.

Sergiusz Skorupa
Sergiusz SkorupaJob Title:ChefJoined: 2013

Hi I’m Serg. I have worked here at West Abbey for 7 years. I love making lovely dishes for all of the residents here, and knowing they’ve enjoyed it makes my day. In my free time I like to spend my time with my family and my son.

Kristen Mason McDonald
Kristen Mason McDonaldJob Title:Care Assistant

Hello, my name is Kristen and I am proud to say I am a Care Assistant here at West Abbey. I love helping our residents with all their needs and making everything a little easier for each and every one of them.

Richard Rockell
Richard RockellJob Title:Care Assistant

Hello, my name is Richard, and I am proud to say I am a Care Assistant here at West Abbey.

Kathyrn Evans
Kathyrn EvansJob Title:Care Assistant

Hello, my name is Kathryn, and I am proud to say I am a Care Assistant here at West Abbey.

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