Well done West Abbey, Mum will be back!Charlotte M(Daughter of Resident/Service User)
The staff are friendly, caring professionals and she is treated with respect at all times.Sarah O(Daughter of Resident/Service User)
I can't thank the staff enough for their kindness, love and care which was excellent.Fiona R(Daughter of Resident/Service User)
Well done West Abbey, Mum will be back!Charlotte M(Daughter of Resident/Service User)
The staff are friendly, caring professionals and she is treated with respect at all times.Sarah O(Daughter of Resident/Service User)
I can't thank the staff enough for their kindness, love and care which was excellent.Fiona R(Daughter of Resident/Service User)
West Abbey has lots to offer. They provide first-class 24-hour nursing and residential care, alongside expert care for people living with dementia in the Memory Lane Community.
A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person and their dedication can be seen across the board - in cooking, hospitality, housekeeping and organising activities for residents.
They think you'll...
West Abbey has lots to offer. They provide first-class 24-hour nursing and residential care, alongside expert care for people living with dementia in the Memory Lane Community.
A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person and their dedication can be seen across the board - in cooking, hospitality, housekeeping and organising activities for residents.
They think you'll find West Abbey ideally suited to meet your needs now and in the future.
Why not arrange a visit and see for yourself!
Contact Barchester West Abbey Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester West Abbey Care Home for full pricing details and T&Cs.
Barchester West Abbey Care Home has a Review Score of 9.8 (9.770) out of 10, based on 18 reviews in the last 2 years.
Over all time Barchester West Abbey Care Home has 111 reviews.
The musical activities have too much similarity and are very boring. Too much time being wasted. I am very happy with the cleanliness of the premises, the standards are very high, the majority of the staff are very kind and helpful to me and respond to my needs promptly. I attend the centre...
The musical activities have too much similarity and are very boring. Too much time being wasted. I am very happy with the cleanliness of the premises, the standards are very high, the majority of the staff are very kind and helpful to me and respond to my needs promptly. I attend the centre every Wednesday and spend two periods of approximately 10 days at the centre every year as a resident. I am very happy with this situation and look forward to my stays and visits.
When my father went into West Abbey Care Centre with dementia I was a little apprehensive of what care to expect. However, dad has been there over a year now and I am so grateful for the kindness and helpfulness of all the staff. Everyone cannot do enough to help. My dad keeps them on their toes as...
When my father went into West Abbey Care Centre with dementia I was a little apprehensive of what care to expect. However, dad has been there over a year now and I am so grateful for the kindness and helpfulness of all the staff. Everyone cannot do enough to help. My dad keeps them on their toes as he walks around so much and they always know where he is. The manager and nurses go way and beyond their duties to ensure dad's needs are met. I wouldn't wish for dad top be anywhere else. We have been blessed with West Abbey Care Centre.
Mum has been happy here for the past six years. Staff, on the whole, are excellent, very caring and kind. I feel like more stimulation would have helped ie activities and outings. Sometimes there is not enough staff and they are stretched to the limit. The building is well designed but rooms a...
Mum has been happy here for the past six years. Staff, on the whole, are excellent, very caring and kind. I feel like more stimulation would have helped ie activities and outings. Sometimes there is not enough staff and they are stretched to the limit. The building is well designed but rooms a little on the small side, not enough wardrobe space and difficulty manoeuvring in the bathroom.
Very friendly environment, supportive staff, bright, clean and well maintained. More could be done to integrate residents into the community,
Very friendly environment, supportive staff, bright, clean and well maintained. More could be done to integrate residents into the community,
A really nice care home - my wife and I know my mother-in-law is in the right place and as she likes it, it is the icing on the cake. We only wish we had found one down our way. (We live in Falmouth).
A really nice care home - my wife and I know my mother-in-law is in the right place and as she likes it, it is the icing on the cake. We only wish we had found one down our way. (We live in Falmouth).
Lovely room with a view of the garden. Extremely pleased with West Abbey.
Lovely room with a view of the garden. Extremely pleased with West Abbey.
Over the years I've come into contact with a number of care homes. West Abbey exceeds them all for the consistently warm, respectful and caring approaches to residents. My father has complex long-term conditions, and I have always felt fully confident in the knowledge and ability of the managers...
This is a great place.
My father is happy at West Abbey Care Centre and that is all the recommendation you need.
My father is happy at West Abbey Care Centre and that is all the recommendation you need.
I have found carers and staff to be courteous and friendly at all times. Their attitude to residents is very caring. Since my husband has been at West Abbey Care Centre I have never heard harsh words directed at anyone. The boys and girls are cheerful and hard working. I often think there are not...
I have found carers and staff to be courteous and friendly at all times. Their attitude to residents is very caring. Since my husband has been at West Abbey Care Centre I have never heard harsh words directed at anyone. The boys and girls are cheerful and hard working. I often think there are not enough of them as they seem to have to rush about and do everything at full speed which sometimes, inevitably leads to untidiness in personal care for residents. However, this is a happy environment and I am pleased with the general standards that prevail here.
When my friend moved to the care home he had been diagnosed with a form of dementia. He had no interest in developing any hobbies e.g gardening or art which the home tried to interest in him and was available. He seemed to love in his own little world. The way the staff dealt with his needs was...
When my friend moved to the care home he had been diagnosed with a form of dementia. He had no interest in developing any hobbies e.g gardening or art which the home tried to interest in him and was available. He seemed to love in his own little world. The way the staff dealt with his needs was done with patience and care for his needs. For most of his stay, he needed 24/7 care to deal with personal care and feeding as he took no interest in looking after himself.
To me and my family, they are like an extended family, always willing to attend to us whatever we need and...
Obviously I would like my wife at home but that isn't possible, however, I am content in my mind that she is well cared for in all her needs, I wouldn't want her to be anywhere else apart from West Abbey.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
We were delighted to host our first-ever West Abbey Community Dog Show in Yeovil, and what a success it was! With over 30 fabulous dogs joining us, the day was...
What a lovely morning our residents had at Lesley Waters Cookery School in Shaftesbury! Our resident’s daughter, Lesley Waters, kindly invited us to her Cookery School, where we were warmly...
A special trip to the pub today for two of our residents, who headed out with our manager to watch Tottenham take on their opponents! One of our residents is...
There are no accreditations posted yet for Barchester West Abbey Care Home.
Hello, my name is David, and I am the General Manager at West Abbey.
I have over 12 years’ experience in the care sector in England, working across...
Hello, my name is David, and I am the General Manager at West Abbey.
I have over 12 years’ experience in the care sector in England, working across both nursing and residential settings, with a strong focus on dementia care, including complex dementia and high-acuity nursing needs. Throughout my career, I have developed a clear focus on quality, team development, and creating positive and person-centred environments. I have been proud to contribute to achieving Outstanding as Head of Care, and more recently to achieving Gold Standards Framework accreditation, recognising high-quality end-of-life care.
I am passionate about building strong, supportive teams and working closely with residents, families, and professionals. One of my key focuses is creating a real sense of community within the home, where people feel valued, respected, and truly at home. I am particularly driven by achieving positive outcomes for residents and their families, while supporting staff to grow and develop into confident leaders.
For me, it’s about the small details, ensuring high standards of care, creating meaningful daily experiences, and delivering consistency across the home.
In my spare time, I enjoy exploring the UK and its beautiful villages, spending time with my children, and watching professional cycling.
I have worked in healthcare for 20 years and have been a registered nurse for 14 of them. I am passionate about Private Sector Care and have always...
I have worked in healthcare for 20 years and have been a registered nurse for 14 of them. I am passionate about Private Sector Care and have always loved the work I do. I am lucky that I look forward to coming to work every day.
I am originally from Somerset, and my nursing career has allowed me to live in different parts of the country before recently returning home. I am very excited to be part of the West Abbey Team and work with some amazing people.
Hi, I’m Dani, I started working at West Abbey in 2005 as a Unit Head and have progressed to Clinical Lead. I am happy to be a part of an amazing team...
Hi, I’m Dani, I started working at West Abbey in 2005 as a Unit Head and have progressed to Clinical Lead. I am happy to be a part of an amazing team that delivers the highest level of care to those they support. In my free time, I like football, running and music.
I have been part of the West Abbey team for many years, and throughout my time here I have had the privilege of working as a night nurse, caring for...
I have been part of the West Abbey team for many years, and throughout my time here I have had the privilege of working as a night nurse, caring for our residents and getting to know them and their individual needs. Working nights has given me a great deal of experience and taught me the importance of providing calm, compassionate and reassuring care, particularly when residents may need that extra sense of comfort and security. I am now very excited to have taken on the role of Head of Unit for Lyde, our Memory Lane unit specialising in dementia care. It is a new chapter for me, and one I am really looking forward to.
I’m Gale, and I’m incredibly proud to be the Head of Unit for our residential nursing community on the ground floor at West Abbey. I joined West...
I’m Gale, and I’m incredibly proud to be the Head of Unit for our residential nursing community on the ground floor at West Abbey. I joined West Abbey at the beginning of 2025, and I have thoroughly enjoyed every moment since. Nursing has always been more than a career to me, it is a privilege to care for people, build meaningful relationships and make a positive difference in their everyday lives. I have a particular love for nursing older people. Every resident has their own story, experiences and personality, and I feel so fortunate to be able to support them through this chapter of their lives.
I am Suji, a dedicated nurse with a wealth of experience providing compassionate, high-quality care to patients and their families. Throughout my...
I am Suji, a dedicated nurse with a wealth of experience providing compassionate, high-quality care to patients and their families. Throughout my nursing career, I have developed a strong understanding of the importance of not only treating people’s health needs but also offering comfort, reassurance, and emotional support during challenging times.
Hello, my name is Malyn. I have been a nurse since 2010 and have had the opportunity to work in a variety of nursing settings throughout my career....
Hello, my name is Malyn. I have been a nurse since 2010 and have had the opportunity to work in a variety of nursing settings throughout my career. While every role has taught me something valuable, caring for older adults has been the most rewarding. I find it a privilege to support our residents, build genuine relationships with them and their families, and help them maintain their dignity, independence and quality of life. Being able to make a positive difference, even in the smallest ways, is what I love most about my role. Outside of work, I enjoy playing online games, crocheting, going for walks and painting. I also love spending quality time with my family, which helps me relax and recharge.
Hello, my name is Dovile and I am proud to say I am the Administrator here at West Abbey Care Home. I have worked within the care industry for nearly...
Hello, my name is Dovile and I am proud to say I am the Administrator here at West Abbey Care Home. I have worked within the care industry for nearly 20 years and have found a passion for working with the admin sector. I really enjoy being able to help everyone and I look forward to welcoming existing and new families to our home. In my spare time, I enjoy spending quality time with my son.
My name is Ritu, and I am a Care Practitioner at West Abbey Care Home. I am passionate about providing compassionate, person-centred care and...
My name is Ritu, and I am a Care Practitioner at West Abbey Care Home. I am passionate about providing compassionate, person-centred care and supporting our residents to live with dignity, comfort, and independence. I enjoy getting to know each resident as an individual and building meaningful relationships with them and their families.
Hi, I am Holly, a Care Practitioner. Working at West Abbey Care Home means being part of a supportive team that shares the same commitment to...
Hi, I am Holly, a Care Practitioner. Working at West Abbey Care Home means being part of a supportive team that shares the same commitment to delivering high-quality care. I take pride in helping create a warm, welcoming environment where residents can feel at home, maintain their independence, and enjoy the best possible quality of life.
Hi, my name is Andy. I have worked in catering for 15 years and have been here at West Abbey for over 10 years. I am a Level 3 Qualified Production...
Hi, my name is Andy. I have worked in catering for 15 years and have been here at West Abbey for over 10 years. I am a Level 3 Qualified Production Chef and take delight in cooking and providing good food for my residents, colleagues and family during my days off!
Hi, I’m Louis. I have been working at West Abbey since 2007. I really ensure the home is presented to the highest standard and support residents with...
Hi, I’m Louis. I have been working at West Abbey since 2007. I really ensure the home is presented to the highest standard and support residents with any personalisations to their rooms. In my spare time, I enjoy sightseeing and most of all my PlayStation.
Hi, I'm Nikki and I originally came to work at West Abbey in 2018 and have worked in various roles supporting our residents.
What I enjoy about my...
Hi, I'm Nikki and I originally came to work at West Abbey in 2018 and have worked in various roles supporting our residents.
What I enjoy about my job is that no two days are the same and most of all, I thoroughly enjoy everyday activities with the residents including 1-2-1 room visits all the way to professional singers visiting us. A firm favourite of mine and the residents at West Abbey is using our mini-bus weekly and visiting local nature hot spots! I look forward to welcoming you to our home.
Hi, I'm Keira, the Activities Assistant at West Abbey. I'm passionate about creating enjoyable, meaningful experiences that bring people together and brighten each day for our residents.
Hello, I’m Annie, and I’m delighted to have recently joined the team at West Abbey as an Admin Assistant. In my role, I am one of the friendly faces...
Hello, I’m Annie, and I’m delighted to have recently joined the team at West Abbey as an Admin Assistant. In my role, I am one of the friendly faces you will see around the home, helping to create a welcoming and positive environment for our residents, their families, and visitors. I enjoy being front-facing and building meaningful connections with everyone I meet, ensuring residents feel valued, supported, and at home.
Hello, I'm Nicola, and I am an admin assistant at West Abbey. As one of the first people you'll meet when you visit or contact West Abbey Care Home,...
Hello, I'm Nicola, and I am an admin assistant at West Abbey. As one of the first people you'll meet when you visit or contact West Abbey Care Home, I take pride in making everyone feel welcome. Whether I'm greeting residents and their families, answering enquiries, or supporting the team with day-to-day administration, I enjoy helping to ensure everything runs smoothly.
Hi, my name is Claudia. I’ve recently joined the West Abbey team as the new Head of Housekeeping. I take great pride in maintaining high standards...
Hi, my name is Claudia. I’ve recently joined the West Abbey team as the new Head of Housekeeping. I take great pride in maintaining high standards and have a strong eye for detail.
In my spare time, I enjoy travelling and spending quality time with my family and friends.
Hi I’m Serg. I have worked here at West Abbey for 7 years. I love making lovely dishes for all of the residents here, and knowing they’ve enjoyed it makes my day. In my free time I like to spend my time with my family and my son.
I’m Gary, a passionate gardener with a love for creating and caring for beautiful outdoor spaces. For me, gardening is more than just a job - it’s...
I’m Gary, a passionate gardener with a love for creating and caring for beautiful outdoor spaces. For me, gardening is more than just a job - it’s about bringing nature to life, helping plants thrive, and creating gardens that people can enjoy throughout the seasons.
Hello, my name is Kristen and I am proud to say I am a Care Assistant here at West Abbey. I love helping our residents with all their needs and making everything a little easier for each and every one of them.
Hello, my name is Richard, and I am proud to say I am a Care Assistant here at West Abbey.
Hello, my name is Kathryn, and I am proud to say I am a Care Assistant here at West Abbey.
Hi, I'm Farhat, Senior Care Assistant. Caring for others has always been something I'm passionate about, and I feel privileged to support our...
Hi, I'm Farhat, Senior Care Assistant. Caring for others has always been something I'm passionate about, and I feel privileged to support our residents every day. My goal is to make everyone feel safe, respected, and truly at home by treating each person with the same kindness and compassion I would want for my own family.
Hello, I am Michaela, and I am a Care Assistant at West Abbey. I have a special interest in dementia care and understand the importance of providing...
Hello, I am Michaela, and I am a Care Assistant at West Abbey. I have a special interest in dementia care and understand the importance of providing patience, kindness, and personalised support. I enjoy getting to know each person as an individual, learning about their life experiences, interests, and what makes them happy.
Hello, my name is Derek, and I am proud to be part of the team at West Abbey Care Home as a Housekeeper. I believe that a clean, comfortable, and welcoming environment plays an important role in helping residents feel happy, safe, and at home.
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