Blenheim House Care Home

The staff and food were great. Overall the quality of care very good. The room was clean with plenty of storage and a good size. Pleasant surroundings with plenty of facilities.

During my sisters stay in Blenheim House Care Home (December 2024 - December 2025). We found that all staff were very kind and caring, nothing was too much trouble. My sister was very happy there.

Having visited Blenheim House regularly for six years, I confirm that currently it maintains a high standard in care and environment. All staff do their best to ensure residents' needs are met, which in some cases must be a test of patience. The staff turnover is not as frequent as in the past, this must benefit residents & Berkley. Section headed "facilities" is slightly marked down as I have no real experience of some to compare it with but ideally it should be between 'Good & excellent.'

All staff very friendly and helpful; always ask if we need any help with anything while we are visiting. All staff kind an caring when they attending to my sister-in-law. Their priority is to let the service user do what they want to do and assist as and when necessary. Excellent 80th birthday party provision - buffet in resident lounge followed by dancing, singing and music in the activities room with excellent cake. Amazing staff and management. Full marks all round!

My mother moved to Blenheim house initially on respite and then became a permanent resident, requiring full nursing care. Throughout her stay the nursing care she received was second to none both from a medical and personal perspective. She was treated with kindness, dignity and respect throughout her stay. The daily interactions with staff, lifted her with them having bespoke 1-1 times scheduled with her and when able, she loved the various activities, music events, visits from therapy horses to mention but a few that the events team plan.

The behind the scenes team were very helpful in resolving any queries and providing support to myself whilst moving my mother into care. The front of house welcome to any visitors, day or night was warm and welcoming.

It was good to see mum laugh and enjoy her interaction with her carers, who she was very fond of. Blenheim House gave us back our Mother and daughter time, for which I am and will always be grateful.

Thank you for getting me back on my feet.

All staff were only too willing to help and give very helpful advice Everything was done with a cheerful attitude and a laigh - a lovely atmosphere all round. Nothing was too much trouble. (Shall miss them all!)

All the staff members were caring, flexible and professional in whatever circumstances they were asked to help or become involve

I have been a resident at Blenheim House for a while now, however after a recent short stay in hospital I want to make the following statement. I was really welcomed 'home' and feel that my care has been good. I am supported to be as independent as I can and have made lots of new friends. A very varied programme of activities is offered to suit people. I have a ground floor room with a patio and spend time outside in the beautiful garden.

I am delighted with the care and attention given to my father. He is listened to and his preferences are accommodated.He is treated with respect and sincere kindness. He is eating very well and enjoying his glass of wine at lunchtime! He is often found in the beautiful garden reading his newspaper or snoozing. Most of all Blenheim House has allowed me to be a daughter again and not a carer and that is priceless.

I am really happy here with a beautiful room. The staff are so good and kind. The food is excellent with varied menus. I would recommend it to anybody.

I find that Blenheim House fully cares for my mother in a good, kind, respectful way and keeps her occupied and well cared for. The building and surroundings are very good and well-maintained. The staff are some of the best and well well-mannered and kind. Any problems are dealt with quickly and resolved. Blenheim House is a top-rated care home.

We made the right choice! Continuing high quality of care, support and compassion in pleasant surroundings, excellent food. The family feel very positive about the high standards being maintained by superior nursing care and administrative staff. All members of staff are welcoming and caring 24/7. Knowing our loved one is being so well looked after provides peace of mind for all the family. Thank you to the whole team including the enthusiastic entertainment team.

Both my husband and I are delighted and most grateful for the happy, caring and safe environment provided at Blenheim. The staff - every single one of them - are exceptional - always a smile, nothing is too much trouble and their patience is unending. We are lucky to be part of the Blenheim family.

Since I became a resident at Blenheim House last November I have been very happy with the service I receive. The staff are helpful, efficient & cheerful and there is an interesting programme of activities. My husband was here for a year before he died and as I said at his funeral, we were both very grateful for the love & care we received then.

Flawless and exceeding my expectations. From my first contact with the CRM to discuss the possibility of mum moving here - she immediately put my mind at ease with her professional and kind manner. The carer team are just wonderful - each and everyone of them is so kind, caring, patient and it is very clear they love their job, the residents and their colleagues. This culture appears very strong and seems to be a results of the team spirit and team leadership. Also huge praise to the head chef.

As a family, we feel peace of mind that our dear mother is being cared for night and day with upmost care and dignity, with her needs catered for continuously. The team of carers and entertainment, hairdresser are so friendly and welcoming.

A kindly gentle atmosphere for most of the time. I am made to feel special - cared for. All the carers are kind and gentle - there are several outstanding ones whom I will be sad to say goodbye to when the time comes. I think one member of staff, in particular, looks very tired at times - so we must care for him while we can. The brilliant leader in every way - kind, considerate, gentle; we are so fortunate to have his wisdom with us nearly everyday. He is so wise - so caring - so strong; I have learned many things from him - all helpful and full of warmth. It has been a privilege to know so many special people - including the kind lady who taught us all we know.

So thank you for all your kindness, support and efforts you give each of the residents in your care and for making the transition from hospital to care home so easy, especially when so many family members are in a state of distress at a difficult time.

I was looked after well while I recovered from my knee replacement operation. The staff were available to help when I needed them. The food was marvelous. For me, the place was overly warm but I anticipated that by taking summer clothing with me!