Blenheim House Care Home

27 Shurnhold, Bath Road, Melksham SN12 8DD
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9.7 156 Reviews
  • Blenheim House Care Home, Melksham
Welcome to Blenheim House — Where Premium Care Meets All-Inclusive Living

Part of the award-winning Berkley Care Group, Blenheim House offers a five-star, all-inclusive lifestyle tailored to each individual who calls it home. Located in the heart of Wiltshire, this exceptional care home is designed for those who value comfort, choice and community.

The all-inclusive model means that everything — from expert 24/7 care to hairdressing, day trips, fine dining and engaging daily activities — is included in one clear monthly fee. No surprises. Just complete peace of mind, allowing you to focus on what truly matters: living well.

With over 20 years’ experience in caring for older people, Blenheim House is proud to provide residential, nursing and dementia care in a warm and welcoming environment. Whether it's socialising with friends, enjoying a chef-prepared meal or simply relaxing in the beautifully landscaped gardens, residents are supported to enjoy life on their own terms.

At the heart of Blenheim House is a vibrant community spirit. The dedicated team brings professionalism and compassion to every interaction, creating a personalised experience that honours each resident’s individuality.

Discover more
Blenheim understand that everyone’s situation is different. Speak to the friendly team today to learn more about the Blenheim approach and pricing, or arrange a visit to experience Blenheim House for yourself.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All fees include our All-Inclusive service of:
24 Hour Care | 3 Meals a day | Daily Housekeeping | Daily Hostess service | Daily Activities and companionship | Trips out (When suitable) | Fine Dining Service for families | A Hairdressing service and Chiropody.
You will also receive access to our Relatives Gateway service which provides you with up to date entries from our care staff, meaning you can see the care and attention given to your relative via a simple to use app.


We accept admissions who are self funding as well as supported by Local Authority and Top Up funding.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Clare Hodges (Home Manager)

Local Authority / Social Services

Admission Criteria

  • All enquiries will be considered pending assessment process.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (85)

Visiting

  • Blenheim House would be delighted for family's to visit the Home and see the Blenheim House way of life. Welcome at any time, appointments not necessary but the home are very happy to arrange a guided tour and a one on one, at a time to suit visitors and their needs.


    Any questions at all please call friendly members of staff at Blenheim House, who would be delighted to help with any queries.

Parking

  • Parking is available onsite for all of Blenheim House's guests.

Blenheim House Care Home Reviews (156)

Total of 156, showing 141-156
9.7

Blenheim House Care Home has a Review Score of 9.7 (9.675) out of 10, based on 27 reviews in the last 2 years. Over all time Blenheim House Care Home has 156 reviews.

Overall Experience

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  • 2

Date Published

156
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Review from Jane H (Wife of Resident) published on 21 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Blenheim House Care Centre since July 2015. He has always been treated with the utmost respect for all his personal and nursing needs. The home always keeps me informed if he falls poorly or requires anything. As a family, we are always welcome into the home and have attended
many of the functions the home run, also the regular relative meets.

Reply from Steve Oakes, Director at Blenheim House Care Home

Thank you for your review Jane, I am glad that you and your family enjoy our functions and facilities.

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Review from Valerie J (Resident) published on 19 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a rather shaky start, greeted by 'are you the new bag lady?' ...'no I'm a patient' ... 'well, you need to go to the 2nd floor'. I went up, found a person who showed me my room and was left alone to unpack etc. feeling very weak after a major cancer operation less than 48 hours before. Not a good
start. Things improved markedly when my circumstances were realised. From then on I cannot fault the care I had from all the staff. They could not do enough for me, including accompanying me every weekday to the hospital for radiotherapy during my 3-month stay. The food was good, a variety with the odd 'treats' which were much appreciated. Cleaning ok, sometimes bed making etc was done very late in the morning - understandable as I do need nursing care and other patients were very demanding taking up a lot of time.

Reply from Steve Oakes, Director at Blenheim House Care Home

I am sorry that your admission was not to our usual standards, this has been internally reviewed and our customer service team has also been augmented. I am pleased that you have been happy with your experience thereafter and that our staff have excelled and fully supported you during your residence with us.

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Review from Tony T (Son of Resident) published on 19 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has arrived at Blenheim House Care Centre, he has gained in both mental and physical health. His walking has improved dramatically, so much so he doesn't even need a walking stick! He could hardly talk when he first came here, now he can string a sentence together. My father's health
improvement is a direct result of the outstanding care of this home. Thank you and God bless.

Reply from Steve Oakes, Director at Blenheim House Care Home

Thank you for such a lovely review. It is really gratifying when the efforts of our team result in such a significant improvement in the lives of our residents.

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Review from Valerie B (Wife of Resident) published on 14 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff from nurses to housekeeping were so caring and competent. Everyone person couldn't do enough for yu and for the care of my husband. The rooms, facilities and gardens were amazing and of the highest standard.

Reply from Steve Oakes, Director at Blenheim House Care Home

Thank you for the really positive review, I am glad our team excelled and you and your husband enjoyed our facilities.

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Review from Steve T (Son of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall an excellent facility. Some issues with the timing of medication being applied and laundry being lost but overall an excellent service and level of care is provided. We made a very good choice for my Mum with Blenheim House. Cost is high but probably set right for level for care and facilities.

Reply from Steve Oakes, Director at Blenheim House Care Home

Thank you for your review, I will ensure that Mark and the team provide you and your family with feedback on the points raised.

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Review from L G (Son of Resident) published on 7 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found home to be in good order. Staff very friendly and helpful. Plenty of activities for residents.

Reply from Steve Oakes, Director at Blenheim House Care Home

Thank you for your positive feedback

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Review from K A O (Granddaughter of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am only in about twice a month but I always feel comfortable bringing my young children in to visit. The cafe area is really nice to bring them to. I really like the activities for visits which consist of fireworks evening, coffee mornings, xmas fayre etc.

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Review from S F (Mother-in-law of Resident) published on 15 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Chefs worked very hard and beautiful food on Saturday 18th June, both good teamwork. Nicest food I have had for a long time (jacket potato, burgers, steak, good team and all the carers on were fantastic too).

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Review from Sue I (Daughter of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only at Blenheim House for a very short time but from the start he was treated as a valued friend. It didn't take him long to settle in and enjoy being looked after so well. The rooms and facilities are wonderful but the staff, including those behind the scenes are the real gems. In the
last week of his life the care given to dad was given with care, compassion and respect. This care and that shown to all the family, especially me, made the last days much easier to bear.

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Review from Hazel E (Wife of Resident) published on 6 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in this home since last June. He has dementia. He can be very demanding and has been confrontational. His care has been exemplary since he arrived on the unit. He is well cared for and happy. The staff are well-trained, patient and kind.
The atmosphere is warm, relaxed and friendly.
The chef there is a wonderful cook, but more importantly he is a genuine friend to all the residents, showing empathy and patience in his contacts, not just to the residents, but to the friends and relatives when they come to visit!! Well done.

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Review from Kate C (Sister-in-law of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are extremely kind, caring and friendly, nothing is too much trouble if asked about something.

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Review from Gill (Niece of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was only resident for three weeks, having moved from another nursing home. The atmosphere at Blenheim House is calm and caring. The staff are welcoming and my aunt was treated with care and compassion as were we. Her end of life was managed as we hoped and she died peacefully with a staff member
in attendance.

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Review from Gretchen K (Partner of Resident) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are coping with a very difficult job to the best of their ability.

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Review from H F (Daughter of Resident) published on 16 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother began at Blenheim House in August 2014. She has settled in remarkably well as a result of the excellent care she has experienced and combined with the wonderful environment she finds herself in. She has been able to walk in the garden which is such a fundamental part of her life. She enjoys
a beautiful room and good food. The staff are exceptional always giving as much time as possible to her needs. She is a fiercely independent woman and they have recognised that and showed it whenever possible.

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Review from C F (Daughter of Resident) published on 11 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Blenheim House and staff would have been given excellent in almost every category bar for one or two small issues. i.e laundry care, personal belongings going astray from the laundry, not all the time but on the odd occasion. The odd request of furniture repair takes a long time to action on occasions,
but staff always seem flat out so it's understandable. The kindness of staff is second to none, the rooms are lovely, sometimes could be cleaner in the corners! Meals more suitable to those with great teeth/dentures (softer very and chewable meat for us oldies) but great menus otherwise. Lovely people, lovely place.

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Review from Kim R (Wife of Resident) published on 1 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was only 45 when diagnosed with a brain tumour in 2010. Blenheim House took care of him for the last weeks of his life and I cannot fault them for the love and support they gave to both my husband and myself. The staff genuinely care. They love the work they do and were all visibly upset
by his passing. Although my husband was living in Clover Meadows, the floor predominantly for Alzheimer's residents, the staff did everything possible to give him 24 hour care and adjust to his needs and keep him safe. You cannot help but worry yourself sick when a loved one is terminally ill and away from home but staff encouraged me to stay with him overnight for his final week, which I did and I will always be so grateful to them as I know it made a difference to us both being able to sleep in the same room and to be with him as he passed away. Blenheim House feels more like a 5 star hotel than a nursing home. Although a private facility, thanks to his Consultant Oncologist, he was able to stay there as an NHS patient and received the same high level of care and patience as all the other residents. You are encouraged to voice any concerns you may have and it is always met with enthusiasm and understanding and not least of all personal adjustments. Any incidents that may occur are reported to the next of kin without delay. Visiting time is up to the individual - I practically lived there but when I could not be there, a member of staff was checking on him every 15 minutes and sometimes all day. I love you very much Blenheim and will never forget what you did for us xx

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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Blenheim House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Blenheim House Care Home is calculated as follows: ( (253 Excellents x 5) + (48 Goods x 4) + (13 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 323 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blenheim House Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Dec 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (21)

Meet the Team (10)

Clare

Clare Hodges

Job Title: Home Manager

Joined: 2025

I'm the General Manager of Blenheim House, an exceptional 85-bed care home known for its care and warm, welcoming environment. I'm proud to lead an amazing, dedicated team who are truly passionate about what they do. Together, we're committed to delivering the highest standards of care and creating a place where residents feel valued, safe, and at home-and where our team feels just as supported and engaged.

Shona

Shona Loakim

Job Title: Clinical Deputy Manager

Joined: 2025

I have spent most of my career in the NHS. I started my nursing career in Learning disabilities and then went on to do General nursing with a particular interest in Organ transplantation, in London/Cambridge/Oxford. I then spent several years within the Respiratory area, building services at a hospital in Surrey to encompass community and hospital cross-working. More recently, I moved back to Chippenham, where I was a Clinical lead in the community and then a ward manager for the community hospitals. I then went to a GP practice where I managed the Respiratory patients and undertook Hypertension management, Minor illness clinics and Learning disability reviews..


I am very passionate about patient/Resident care, Staff wellbeing, Infection control and safety.


I am always happy to chat and discuss any concerns or worries people may have. Please feel free to come and see me if I can't help,p I will find someone who can.

Mandy

Mandy MacKenzie

Job Title: Community Relations Manager

Joined: 2024

Hi, I'm Mandy, and I joined the team at Blenheim House in 2024.

Toni

Toni Clarke

Job Title: Administration Manager

Joined: 2024

I have an extensive and varied background in administration. Working at Blenheim House is my first job in the care sector, and I absolutely love it.


In my free time, I do a lot of crafting, which includes crochet, painting and laser cutting. I enjoy going away in our motorhome and sightseeing all the great places in the UK

Linda

Linda Netherwood

Job Title: Catering Manager

Joined: 2023

Being the Catering Manager at Blenheim House brings me great joy. I take pride in ensuring our residents receive hearty and healthy meals through a stimulating and social dining experience. Our experienced catering team can provide meals for all types of dietary requirements as well as celebrating our residents birthdays with beautifully decorated cakes and a person centred special menu.

Will

Will Corley

Job Title: Facilities Manager

Joined: 2020

I have a passion for working in the care industry and joined Blenheim House in February 2020, having been an Estates Manager at a Mental Health Hospital in the past. I have strong knowledge and understanding of building and services compliance, Health and safety and experience in construction. I lead a dedicated Maintenance Team in carrying out daily and weekly compliance checks, ensuring our home has a robust safety record whilst making sure the home’s aesthetic and comfort levels remain first class.


In my spare time, I enjoy spending time with my family, cycling and walking our dog, Shylo.

Chris

Chris Preston

Job Title: Events Manager

Joined: 2022

Hi I’m Chris Preston the Events Manager at Blenheim House Care Home, where I have proudly worked for the past five years. Starting as an Activities Co-ordinator, I bring creativity, warmth, and a strong sense of purpose to my role, developing a wide range of engaging and inclusive events that help residents live well and thrive. Passionate about giving back and making every day meaningful, I lead my team with pride and a commitment to creating joyful, memorable experiences. A lover of all things French—food, wine, culture, fashion, and history—I also have a deep passion for music, with an eclectic playlist that spans jazz, classical, modern hits, and rock ‘n’ roll. Fun fact: During my time as an Executive Head Chef in Maidenhead, I made Sir Terry Wogan’s 50th birthday cake!

Harriette

Harriette Jonik

Job Title: Quality Support Lead

Joined: 2019

Hi, I'm Harriette. I am the Quality Support Lead at Blenheim House. I assist our Registered Manager, Clare and our Clinical Deputy Manager, Shona, in many aspects of the home. Using my Level 5 Qualification in Health and Social Care and many years of experience, I am here to maintain our excellent care standards and support the home in its care of adults with residential, dementia and nursing needs.


I am motivated to see our residents and staff being engaged, happy and living a quality of life that is meaningful to them. Supporting our staff team and helping them achieve their personal goals is something I am passionate about.

Lorraine

Lorraine Dommett

Job Title: Hair Salon Manager

Joined: 2021

Hi, I am Lorraine and I run the Cashmere Salon here at Blenheim House. As the hair stylist for the home, my role is to meet with each resident and offer them a salon experience to help them feel they're very best.


It's wonderful to work at Blenheim House and I am honoured to meet such wonderful people with amazing lives and stories to tell. Our salon experience is part of our All-Inclusive offer and we also welcome family members to join us in the salon for a truly person-centred experience.

Ann

Ann Dunlop

Job Title: Receptionist

Joined: 2022

Hi, I'm Ann and I am the Receptionist for Blenheim House Care Home.


I work alongside our lovely teams to keep the communication effective and deliver a first-class service to our Residents, Families and Staff.


Our admin team works across all of our departments to provide a supportive and administrative role which I love as it makes each day different.


If you have any questions about the home please do give us a call.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Blenheim House Care Home to verify any information. View our terms and conditions. Blenheim House Care Home has an Enhanced Service - more info.