Blenheim House Care Home

27 Shurnhold, Bath Road, Melksham SN12 8DD
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9.7 156 Reviews
  • Blenheim House Care Home, Melksham
Welcome to Blenheim House — Where Premium Care Meets All-Inclusive Living

Part of the award-winning Berkley Care Group, Blenheim House offers a five-star, all-inclusive lifestyle tailored to each individual who calls it home. Located in the heart of Wiltshire, this exceptional care home is designed for those who value comfort, choice and community.

The all-inclusive model means that everything — from expert 24/7 care to hairdressing, day trips, fine dining and engaging daily activities — is included in one clear monthly fee. No surprises. Just complete peace of mind, allowing you to focus on what truly matters: living well.

With over 20 years’ experience in caring for older people, Blenheim House is proud to provide residential, nursing and dementia care in a warm and welcoming environment. Whether it's socialising with friends, enjoying a chef-prepared meal or simply relaxing in the beautifully landscaped gardens, residents are supported to enjoy life on their own terms.

At the heart of Blenheim House is a vibrant community spirit. The dedicated team brings professionalism and compassion to every interaction, creating a personalised experience that honours each resident’s individuality.

Discover more
Blenheim understand that everyone’s situation is different. Speak to the friendly team today to learn more about the Blenheim approach and pricing, or arrange a visit to experience Blenheim House for yourself.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All fees include our All-Inclusive service of:
24 Hour Care | 3 Meals a day | Daily Housekeeping | Daily Hostess service | Daily Activities and companionship | Trips out (When suitable) | Fine Dining Service for families | A Hairdressing service and Chiropody.
You will also receive access to our Relatives Gateway service which provides you with up to date entries from our care staff, meaning you can see the care and attention given to your relative via a simple to use app.


We accept admissions who are self funding as well as supported by Local Authority and Top Up funding.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Clare Hodges (Home Manager)

Local Authority / Social Services

Admission Criteria

  • All enquiries will be considered pending assessment process.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (85)

Visiting

  • Blenheim House would be delighted for family's to visit the Home and see the Blenheim House way of life. Welcome at any time, appointments not necessary but the home are very happy to arrange a guided tour and a one on one, at a time to suit visitors and their needs.


    Any questions at all please call friendly members of staff at Blenheim House, who would be delighted to help with any queries.

Parking

  • Parking is available onsite for all of Blenheim House's guests.

Blenheim House Care Home Reviews (156)

Total of 156, showing 61-80
9.7

Blenheim House Care Home has a Review Score of 9.7 (9.675) out of 10, based on 27 reviews in the last 2 years. Over all time Blenheim House Care Home has 156 reviews.

Overall Experience

  • 144
  • 10
  • 0
  • 0
  • 2

Date Published

156
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17
27
129

Review from Joe B (Son of Resident) published on 20 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During an extremely difficult time with a pandemic, Blenheim has acted pragmatically and sensitively to my mother’s arrival. Well done. Mum has settled in well but not yet a resident because she is self-isolating. She appreciates meeting the medical team and the assistance in making new contacts with
the hospital and doctors. She wrote a lovely poem and had her photo taken a couple of days ago, so I’m delighted that she’s settling in and using her brain.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely comment. We have reached out to learn more about your feedback and we are pleased to say that our teams are now making progress in responding to targets of improvement. We have also met with your Mother to reassure her that we are working towards uplifting the standard of the service. Your feedback is important to us. Thank you!

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Review from Lisa E (Daughter of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum is a resident at Blenheim House. She is really happy there and has made lots of friends. The staff are incredibly kind and caring. Mum enjoys the cinema and the many different activities organised to help stimulate and entertain their residents. They are so supportive of our family as well as
our Mum. Thank you so much to everyone for being there for us.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. We are very pleased that your Mother and your Family are having a positive experience here at Blenheim House. We will share your kind feedback with the rest of our team.

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Review from Bernard J (Respite Resident) published on 11 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for some time with people who have treated me very well, and other special requirements. Each and all have been very special to me in their ways in the time I have been here with each and every one. I hope I get an option to come back to lovely people. Thank you to all.

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Review from S B (Daughter of Resident) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blenheim House staff are amazing - lovely caring folk who have gone the extra mile many times and risen to the challenge of caring for my dad in a difficult and changing season of life, all with keeping him and the other residents Covid safe too.

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Review from Andrea D (Daughter-in-law of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Compliments and 5 stars to each and every member of staff! You are the life and soul of Blenheim House and my words don’t even come close to how grateful we feel knowing that the residents are not only safe but also kept in good spirits in these challenging times! Many heartfelt thanks and our very
best wishes for a healthy and fulfilled 2021!

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely comments. I will pass these on to the team. We would also like to thank you for you support during a challenging 2020 and wish you a Happy New Year!

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Review from Wendy W (Daughter of Resident) published on 4 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been very happy there, he doesn't do much but he enjoys his meals and the staff are very friendly, he's well looked after and that's why my mum decided to join him. She now enjoys many of the activities that you do there, hopefully, my dad will join in more next year.

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Review from Katie W (Granddaughter of Resident) published on 30 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This wonderful home has cared for my grandmother for the past 13 years and she couldn't be in better hands. Caring, compassionate, and great facilities. The environment is welcoming and friendly. Thank you.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. It is an honour to care for your Grandmother. The Team here is so grateful that your Grandmother is receiving such a positive experience at Blenheim House.

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Review from Laura O (Granddaughter of Resident) published on 30 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nanna's home is like a lovely hotel. It is immaculate with wonderful facilities, and delicious menus. The staff are warm and caring, and communication is excellent. The way the manager and the team have handled the Covid crisis has been amazing and has even facilitated safe visiting. I can't recommend
Blenheim House highly enough.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your comment. We are proud of our wonderful Team here at Blenheim House. I will share your kind words with every member of our team.

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Review from Caroline B (Daughter-in-law of Resident) published on 30 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Dad needed to go into a care home we were so worried, we had been recommended Blenheim House and we are so glad. The staff are all so friendly and helpful. Always happy and trying to do their best to make sure the residents have a fulfilled life. Whenever we have had a query it has been resolved
in a professional and caring manner. Dad has come out of himself since being at Blenheim House, he joins in the activities and seeing photos of him on the Facebook page looking so happy, confirm we have chosen the best care home. Thank you to you all.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. It means the world to the dedicated team here at Blenheim House that you have truly experienced the outstanding love and care that is in each and every one of us. We are so pleased to have helped you with the smooth admission into Blenheim House for your loved one. It is an honour to care for your Dad.

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Review from Carol D (Daughter of Resident) published on 30 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd like to thank all the staff who are amazing and take great care of my parents, they are brilliant and do so much for all the residents. My parents are well cared for and are very safe and happy, thank you all.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. It is so great for us to know that what we do is appreciated.

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Review from Vivienne M (Sister of Resident) published on 30 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole process was made remarkably easy and pleasant by the staff at Blenheim, from first enquiry to handing over my relation under Covid rules, to settling her into her room and new environment. She has settled in so well thanks to the exceptional kindness of the staff and the stress lines have
disappeared and she is very happy. I couldn't have asked for more, from my point of view dealing with the admin to the worry of settling in a beloved relative into this new environment.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you so much for your review. From day one, Mum has been an absolute delight and is a huge part of our family. We also really appreciate that you understand the measures and policies that we have put in place to keep our residents safe during these difficult times.

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Review from Graham L (Son of Resident) published on 30 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Blenheim House have been absolutely wonderful throughout the Pandemic, responding quickly and effectively to everything that has been thrust upon them. We visited my Father today, and as per usual the infection control procedures were exemplary. Also, as usual, my Father was full of praise
for everything the staff are doing. We are so grateful he is in such a safe and comfortable place.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. I am pleased to know that you appreciate our response to the Pandemic and you feel safe at Blenheim House.

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Review from Phil A (Son of Resident) published on 23 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When you enter Blenheim Care Home you feel like you are entering a top star hotel. This is not the norm for care home - it is way up there, the best of the best. One outstanding thing that struck me on my visits was that the staff were always smiling. This told me that they enjoy their jobs, something
you just don’t see at many other care homes. They are always professional and very caring, whether you are a resident or visiting, never stressing no matter what happens. I will be very happy to become a resident at Blenheim when my time comes. I cannot put into words how much praise I have for Blenheim. If anyone reading this review is considering Blenheim then I would say go visit and you will definitely be impressed.

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Review from T G (Son of Resident) published on 10 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After months recovering from a half hip replacement, my 98-year-old father needed to find a care home that could cope with his various medical needs. Following a single call to Blenheim House, I received all the help and advice I needed. A brochure was sent electronically to me. Throughout his stay,
all the staff were friendly and professional. Every effort is made to ensure relatives can still visit their loved ones by the use of strict booking system and a glass partitioned corner in the room. In all, I would have absolutely no hesitation in recommending Blenheim House.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your comments. I am pleased to hear that your experience at Blenheim House was positive.

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Review from Cheryl O (Wife of Resident) published on 8 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Blenheim House since September 2020. I cannot thank them enough for their caring and kindness. I have been traumatised by a past experience of a care home. At last, I can sleep at night and be less anxious knowing that my husband is well looked after. The staff in all areas are
fantastic at their job. The team brought his drum kit in so that my husband as a jazz drummer could have a bash, so thoughtful.

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Review from Dawn M (Daughter of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers, support staff and everyone at Blenheim House go the extra mile for the residents they look after. My mum is treated as one of their family, I couldn’t wish for a happier environment for her.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for review. It is nice to know that what we do is appreciated.

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Review from Christina M (Daughter of Resident) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Because of Covid, I was unable to visit Blenheim House but it was recommended by the doctors treating my mother at Bath Hospital. We knew Mum would only be there for a few weeks in view of her brain tumours. She could not talk or recognise us. The Home arranged Whatsapp calling for her children, and
grandchildren We were always spoken to by staff with a great deal of care. I spoke to a lady several times and she gave me a guided tour of the room and en-suite. Mum did not look in any pain or discomfort. Our questions were always answered patiently. When Covid is over I would hope to visit the home and see where Mum spent the last few weeks of her life. Many thanks to you all for the care and compassion with which you carry out your work.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. I will pass your comments to the team. We really look forward to welcoming you to Blenheim House as soon as all of this is over. Please keep in touch.

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Review from Stan K (Son of Resident) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have seen many care and nursing homes with my family BUT Blenheim House is in a league of its own. The home is run by a highly professional group of people but that is only part of it - what impressed me was the care and interest they showed in my mother and they always seemed to go that extra mile.
This was across the board from the reception to the nurses, the carers and the activities team they all worked to make my mothers stay with them as good as it possibly could be.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely comments, I will pass these to the Team. Thank you for your support during your Mother's journey at Blenheim House.

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Review from C D (Son of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the pandemic, everyone has been fantastic maintaining a clean, caring and supportive house showing great imagination and flexibility the staff have provided variety and fun for the residents, as well as imaginative and flexible ways to maintain contacts with the families. A very very big thank you.

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Review from Ray L (Son of Resident) published on 4 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has lived here for 2.5 years, since moving from his previous home of 50+ years.
Whilst such a major change was not easy for him, the staff and facilities have helped make it possible, from the initial welcome, to care he has received since.
He moved to be safer and above all else, this
has been achieved throughout his time here. This basic need, of course, has been challenged this year by COVID-19, an outside effect which was not expected. The way the staff (led by an excellent manager) have adjusted and managed this has been nothing short of remarkable. He (and everyone else in the home) have thus far remained safe.
The space, cleanliness, gardens, activities all go to provide a very welcoming, pleasant, peaceful environment but above all else, it is the people that make it what it is.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your comments. The staff and I feel privileged to learn that what we do is appreciated. I understand that your Father is very happy and settled residing with us at Blenheim House ultimately, this is certainly what we aim to achieve, and we are so pleased to hear that you are satisfied with the safe and happy home we have provided for your father. Thank you for your support!

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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Blenheim House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Blenheim House Care Home is calculated as follows: ( (253 Excellents x 5) + (48 Goods x 4) + (13 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 323 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blenheim House Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Dec 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (21)

Meet the Team (10)

Clare

Clare Hodges

Job Title: Home Manager

Joined: 2025

I'm the General Manager of Blenheim House, an exceptional 85-bed care home known for its care and warm, welcoming environment. I'm proud to lead an amazing, dedicated team who are truly passionate about what they do. Together, we're committed to delivering the highest standards of care and creating a place where residents feel valued, safe, and at home-and where our team feels just as supported and engaged.

Shona

Shona Loakim

Job Title: Clinical Deputy Manager

Joined: 2025

I have spent most of my career in the NHS. I started my nursing career in Learning disabilities and then went on to do General nursing with a particular interest in Organ transplantation, in London/Cambridge/Oxford. I then spent several years within the Respiratory area, building services at a hospital in Surrey to encompass community and hospital cross-working. More recently, I moved back to Chippenham, where I was a Clinical lead in the community and then a ward manager for the community hospitals. I then went to a GP practice where I managed the Respiratory patients and undertook Hypertension management, Minor illness clinics and Learning disability reviews..


I am very passionate about patient/Resident care, Staff wellbeing, Infection control and safety.


I am always happy to chat and discuss any concerns or worries people may have. Please feel free to come and see me if I can't help,p I will find someone who can.

Mandy

Mandy MacKenzie

Job Title: Community Relations Manager

Joined: 2024

Hi, I'm Mandy, and I joined the team at Blenheim House in 2024.

Toni

Toni Clarke

Job Title: Administration Manager

Joined: 2024

I have an extensive and varied background in administration. Working at Blenheim House is my first job in the care sector, and I absolutely love it.


In my free time, I do a lot of crafting, which includes crochet, painting and laser cutting. I enjoy going away in our motorhome and sightseeing all the great places in the UK

Linda

Linda Netherwood

Job Title: Catering Manager

Joined: 2023

Being the Catering Manager at Blenheim House brings me great joy. I take pride in ensuring our residents receive hearty and healthy meals through a stimulating and social dining experience. Our experienced catering team can provide meals for all types of dietary requirements as well as celebrating our residents birthdays with beautifully decorated cakes and a person centred special menu.

Will

Will Corley

Job Title: Facilities Manager

Joined: 2020

I have a passion for working in the care industry and joined Blenheim House in February 2020, having been an Estates Manager at a Mental Health Hospital in the past. I have strong knowledge and understanding of building and services compliance, Health and safety and experience in construction. I lead a dedicated Maintenance Team in carrying out daily and weekly compliance checks, ensuring our home has a robust safety record whilst making sure the home’s aesthetic and comfort levels remain first class.


In my spare time, I enjoy spending time with my family, cycling and walking our dog, Shylo.

Chris

Chris Preston

Job Title: Events Manager

Joined: 2022

Hi I’m Chris Preston the Events Manager at Blenheim House Care Home, where I have proudly worked for the past five years. Starting as an Activities Co-ordinator, I bring creativity, warmth, and a strong sense of purpose to my role, developing a wide range of engaging and inclusive events that help residents live well and thrive. Passionate about giving back and making every day meaningful, I lead my team with pride and a commitment to creating joyful, memorable experiences. A lover of all things French—food, wine, culture, fashion, and history—I also have a deep passion for music, with an eclectic playlist that spans jazz, classical, modern hits, and rock ‘n’ roll. Fun fact: During my time as an Executive Head Chef in Maidenhead, I made Sir Terry Wogan’s 50th birthday cake!

Harriette

Harriette Jonik

Job Title: Quality Support Lead

Joined: 2019

Hi, I'm Harriette. I am the Quality Support Lead at Blenheim House. I assist our Registered Manager, Clare and our Clinical Deputy Manager, Shona, in many aspects of the home. Using my Level 5 Qualification in Health and Social Care and many years of experience, I am here to maintain our excellent care standards and support the home in its care of adults with residential, dementia and nursing needs.


I am motivated to see our residents and staff being engaged, happy and living a quality of life that is meaningful to them. Supporting our staff team and helping them achieve their personal goals is something I am passionate about.

Lorraine

Lorraine Dommett

Job Title: Hair Salon Manager

Joined: 2021

Hi, I am Lorraine and I run the Cashmere Salon here at Blenheim House. As the hair stylist for the home, my role is to meet with each resident and offer them a salon experience to help them feel they're very best.


It's wonderful to work at Blenheim House and I am honoured to meet such wonderful people with amazing lives and stories to tell. Our salon experience is part of our All-Inclusive offer and we also welcome family members to join us in the salon for a truly person-centred experience.

Ann

Ann Dunlop

Job Title: Receptionist

Joined: 2022

Hi, I'm Ann and I am the Receptionist for Blenheim House Care Home.


I work alongside our lovely teams to keep the communication effective and deliver a first-class service to our Residents, Families and Staff.


Our admin team works across all of our departments to provide a supportive and administrative role which I love as it makes each day different.


If you have any questions about the home please do give us a call.

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