Blenheim House Care Home

27 Shurnhold, Bath Road, Melksham SN12 8DD
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9.7 156 Reviews
  • Blenheim House Care Home, Melksham
Welcome to Blenheim House — Where Premium Care Meets All-Inclusive Living

Part of the award-winning Berkley Care Group, Blenheim House offers a five-star, all-inclusive lifestyle tailored to each individual who calls it home. Located in the heart of Wiltshire, this exceptional care home is designed for those who value comfort, choice and community.

The all-inclusive model means that everything — from expert 24/7 care to hairdressing, day trips, fine dining and engaging daily activities — is included in one clear monthly fee. No surprises. Just complete peace of mind, allowing you to focus on what truly matters: living well.

With over 20 years’ experience in caring for older people, Blenheim House is proud to provide residential, nursing and dementia care in a warm and welcoming environment. Whether it's socialising with friends, enjoying a chef-prepared meal or simply relaxing in the beautifully landscaped gardens, residents are supported to enjoy life on their own terms.

At the heart of Blenheim House is a vibrant community spirit. The dedicated team brings professionalism and compassion to every interaction, creating a personalised experience that honours each resident’s individuality.

Discover more
Blenheim understand that everyone’s situation is different. Speak to the friendly team today to learn more about the Blenheim approach and pricing, or arrange a visit to experience Blenheim House for yourself.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All fees include our All-Inclusive service of:
24 Hour Care | 3 Meals a day | Daily Housekeeping | Daily Hostess service | Daily Activities and companionship | Trips out (When suitable) | Fine Dining Service for families | A Hairdressing service and Chiropody.
You will also receive access to our Relatives Gateway service which provides you with up to date entries from our care staff, meaning you can see the care and attention given to your relative via a simple to use app.


We accept admissions who are self funding as well as supported by Local Authority and Top Up funding.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Clare Hodges (Home Manager)

Local Authority / Social Services

Admission Criteria

  • All enquiries will be considered pending assessment process.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (85)

Visiting

  • Blenheim House would be delighted for family's to visit the Home and see the Blenheim House way of life. Welcome at any time, appointments not necessary but the home are very happy to arrange a guided tour and a one on one, at a time to suit visitors and their needs.


    Any questions at all please call friendly members of staff at Blenheim House, who would be delighted to help with any queries.

Parking

  • Parking is available onsite for all of Blenheim House's guests.

Blenheim House Care Home Reviews (156)

Total of 156, showing 41-60
9.7

Blenheim House Care Home has a Review Score of 9.7 (9.675) out of 10, based on 27 reviews in the last 2 years. Over all time Blenheim House Care Home has 156 reviews.

Overall Experience

  • 144
  • 10
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Date Published

156
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Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received from Blenheim House can only be described as excellent. The management and care staff could not do enough for you. Everything has been amazing, haven't seen Mum looking so happy in a long time. Many thanks.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for leaving such a wonderful review of our care home. We are thrilled that your family felt our staff teams have shown exceptional care and attention to your mother, and we will welcome her back should she need another respite break. We will share your kind words with all of our staff here at Blenheim House.

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Overall Experience  Overall Experience 5.0 out of 5

I was shown around the home by a very helpful man who covered the home extremely thoroughly, showing us all aspects of the home with enthusiasm and knowledge. Communication throughout the admission process was excellent and reassuring. My mam's room is beautifully decorated, and photos were sent to
us well in advance of moving in. Mum is very happy here at Blenheim House, and I would certainly recommend the home to any families looking for care for their loved ones. Care-wise, I think the care at Blenheim House has been excellent, everyone has been so kind and ready to help my mam. This stay has done her the world of good.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for your kind words and wonderful review of our home. It has been a delight to work with you and your loved one prior to admission, and we are so honoured to look after your mother here at Blenheim House Care Home. We will share your thanks and support with our fantastic staff teams.

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Overall Experience  Overall Experience 5.0 out of 5

My father spent two weeks having respite care in June. We cannot speak more highly of the care and attention that our father has received.
'I have been spoilt rotten' was my father's comment every time I visited him.
The staff have been so professional and respected towards our father and have at
all times been caring and friendly. Activities were plentiful and the garden was enjoyed. We cannot be more plentiful and thank you to all the staff for letting us 'catch breath' before he returns home.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for this wonderful review of our home. Your father was a delight to care for during his respite stay with us, and it would be a pleasure to welcome him again when the time is right for him and the family. I will share your kind words with all of our staff teams.

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Overall Experience  Overall Experience 5.0 out of 5

We had been in contact with Blenheim House for a few months in the hope of getting my father in for some respite care. They were constantly in contact with us in terms of availability and when a date finally became available my father was over the moon and we thank Blenheim for finding him a room.
He thoroughly enjoyed his time at Blenheim House, the room and property was excellent and the surroundings, particularly the gardens were lovely. All the staff were so incredibly kind and patient with him and he was always grateful for their care and attention. Our thanks to all who looked after him during his stay.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

We are hugely proud of our teams here at Blenheim House and delighted to share your wonderful review with them. It was an honour to care for your father and to learn about his amazing life achievements, we look forward to seeing him when his next respite stay arises.

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Overall Experience  Overall Experience 5.0 out of 5

We were super impressed with the way in which my mother-in-law’s move to Blenheim was handled. We received first-class help and support from everyone we came into contact with. The admissions process was faultless – we were guided through the entire process smoothly, carefully and very professionally,
ensuring her path into Blenheim was smooth and as stress-free as possible. We received a genuinely warm welcome from every member of staff we saw on arrival - a very pleasing and reassuring experience - as her next chapter begins, it is clear the entire team pulls together and wants to give their best. The home is lovely with excellent facilities.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for this wonderful review of our home and our staff, of which we are all very proud. I will share this with our teams and eagerly look forward to your next visit to Blenheim House.

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Overall Experience  Overall Experience 5.0 out of 5

Our mother spent seven years at Blenheim House, and we could not have chosen a better place for her to end her journey. At all times, the staff were amazing - very caring and loving towards her and very supportive of us - we always had a warm welcome when we visited and were very happy that Mother was
being looked after by people who actually cared that she was happy and comfortable - nothing was too much for them. Towards the end, all the staff were very supportive of us and facilitated visiting Mother whenever we wanted to. We will miss all the lovely friends that we made at Blenheim House and cannot thank them enough for making Mother's last few years as happy and comfortable as possible. I would recommend Blenheim House wholeheartedly to anyone looking for a safe, comfortable and happy environment for their loved ones.

Reply from Clare Hodges, Care Home Manager at Blenheim House Care Home

Thank you for your lovely words. We are immensely proud of the empathy and kindness that all of our staff show to each and every family member and resident.

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Overall Experience  Overall Experience 5.0 out of 5

Our beloved mother passed away at the beginning of April after being looked after at Blenheim for the past eight and a half years. We couldn't have wished for a better place for her to have ended her journey. Everyone she came into contact with in all her time there looked after her with kindness, warmth,
dignity and with professionalism. They also cared about the welfare of my sister and I as well, especially in her final days. I cannot recommend Blenheim, and the excellent level of care she received there highly enough. Thank you.

Reply from Clare Hodges, Care Home Manager at Blenheim House Care Home

Thank you for the lovely feedback. Blenheim House is always very proud to care for those that are choosing to spend their last precious days with us.

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Overall Experience  Overall Experience 5.0 out of 5

I'm happy here. They treat me very well with kindness. I like the gardens and my room. I know I can ask if I need anything. Very good. Thank you.

Reply from Clare Hodges, Care Home Manager at Blenheim House Care Home

This is so lovely to hear. It sounds like you are enjoying everything that Blenheim House has to offer.

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Overall Experience  Overall Experience 5.0 out of 5

Our 89-year-old mother realised that she could no longer look after herself, and whereas coming to live with us was our first thought, we realised that due to her needs, this might only be temporary, and therefore, a residential care home would be the best decision for her. She needed to feel safe and
looked after. We looked at several care homes in the area, and we all agreed that Blenheim House was perfect in so many ways. She is now settled in a good-sized living/bedroom, with a rural outlook and ensure shower/WC, with her furniture and personal things around here. She feels at home.
The staff are amazing, clearly with the resident's well-being at the heart of what they do, always attentive, and nothing is too much trouble. With numerous in-house facilities, including several small dining rooms, a professional kitchen, providing three meals a day, as required, a cinema, a games room, etc and even a bar, it is just like a modern hotel, with care for later life. We feel Mum will be very happy at Blenheim House (or Blenheim palace, as one of our friends, refers to it, who has enjoyed a respite stay, and is poised to move there).

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for this wonderful feedback. We are delighted to see your mother thriving under our care and enjoying all of our facilities. We will share your kind words with our teams and look forward to your next visit.
Kind regards.

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Overall Experience  Overall Experience 5.0 out of 5

The process of admission to Blenheim House was smooth and swift. Excellent communication throughout and regular updates. Dad has received an excellent level of care from all members of the team, who have constantly monitored his needs and made changes when needed to his level of care needs. Every member
of the team makes you feel welcomed, and the home has a lovely atmosphere.

Reply from Clare Hodges, Care Home Manager at Blenheim House Care Home

Thank you for your comments. We feel that communication is so very important to how a person settles and for the reassurance that families need. Lovely to hear how the care team made you feel; we are very proud of them at Blenheim.

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Overall Experience  Overall Experience 5.0 out of 5

My son contacted home in regards if there was a space for my husband as he needed care for his terminal cancer. The home acted really quickly, my husband was in the home within a week. Cannot say how good this was, as he was most unhappy in hospital, and it has more time to spend with him.

Reply from Clare Hodges, Care Home Manager at Blenheim House Care Home

Thank you so much for your lovely comments. It's so important to make this difficult time as stress-free as possible.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Blenheim House for a respite holiday and it has done her the world of good. She had regained some mobility and is back to the mother I knew before the pandemic. If we need a longer stay we will make Blenheim House our first choice.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for this fantastic feedback, it is wonderful to hear that your mother has improved and enjoyed her stay with us. Should she wish to return for another respite stay we would love to hear from you.

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Overall Experience  Overall Experience 5.0 out of 5

I am happy here. The company is nice, the food is good. I want to stay here for a long time.

Reply from Rachel Stoneman, Home Manager at Blenheim House Care Home

Thank you for the wonderful feedback, we're so glad you're enjoying your time at Blenheim House!

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Overall Experience  Overall Experience 5.0 out of 5

My mother has received first-rate care at Blenheim House. This is one for the staff at Blenheim knowing and respecting my mother as an individual. When you put this level of care next to the high-quality accommodation, the interesting and varied activities the residents are encouraged to participate
in and the delicious meals the residents are served. There is only one comment you can make - Blenheim House is brilliant

Reply from Rachel Stoneman, Home Manager at Blenheim House Care Home

Thank you for the wonderful feedback, we are so pleased you and your family are enjoying Blenheim House! We will pass this feedback onto the whole team.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is treated with respect and care, she is happy, healthy and very well looked after. Although her short term memory is poor she knows that she has been active and entertained. Her carers and support staff always find the time to answer any concerns of ours and seem to genuinely care
about the residents. We are very grateful that my mother-in-law is getting the best care possible.

Reply from Rachel Stoneman, Home Manager at Blenheim House Care Home

Thank you for the wonderful feedback, we are so pleased you and your family are enjoying Blenheim House!

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Overall Experience  Overall Experience 5.0 out of 5

My family and I have always found the staff at Blenheim so very helpful in all aspects of care of my sister. The difference it has made to her is quite remarkable. She was very lonely following the death of her husband some years ago and we felt she needed to be with other people. All the staff made
her very welcome and she seemed to fit in as soon as she arrived. She loves it at Blenheim and has put on weight due to the nutritious food the chef and staff provide, made friends and loves to be involved in the activities which are provided.
Visitors are made very welcome even in these difficult times due to the Covid Virus.
The accommodation is very good. The communal areas are also very tastefully furnished, the gardens are lovely and very well maintained. In all, it is a loving and caring Care Home.

Reply from Rachel Stoneman, Home Manager at Blenheim House Care Home

Thank you for the wonderful feedback, we are so pleased you and your family are enjoying Blenheim House!

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Overall Experience  Overall Experience 5.0 out of 5

I'm here for a respite holiday. It's beautiful a lovely room. Very nice everyone really. The food is very good, clean and I have everything I need. I'd like to come back. Thank you everyone.

Reply from Mawson Chipchase, Business Development Lead at Blenheim House Care Home

Thank you for your comments. It really is a pleasure having you stay with us and we look forward to welcoming you back in the not too distant future.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy to be at Blenheim House. I have found a good company and have made friends with the carers. There is a welcoming, family feel and a good process of communication.

Reply from Rachel Stoneman, Home Manager at Blenheim House Care Home

Thank you for the wonderful feedback, we are so pleased you are enjoying your time at Blenheim House.

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Overall Experience  Overall Experience 5.0 out of 5

The home is very well run and has wonderful facilities that one could need. The care here is very good - there is always someone here to help me if I need it. The food here is very good - I especially like the Sunday roasts the Chef creates. The activities here at Blenheim are plentiful, I enjoy socialising,
seeing what they are up to and learning about them. The garden is very pretty with an abundance of beautiful flowers and trees. I have daily contact with my family and feel reassured each day.
I feel the management at the home keep me informed of what's going on outside and inside the home, my room is en-suite and the linen is changed regularly which is very important to us ladies! Overall I'm happy to recommend this home to others and all of the staff are very kind to me. One of the most important things to me is my dignity and how I'm regarded in the home- I feel I am treated with a lot of dignity and my safety is assured.

Reply from Rachel Stoneman, Home Manager at Blenheim House Care Home

Thank you for the wonderful review, we're so pleased you're enjoying your time at Blenheim House!

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Overall Experience  Overall Experience 5.0 out of 5

If you would like your loved one to enjoy an eventful, sunlit future instead of a twilight future, I can recommend this home to you. The cosy bedroom is just like your own room at home, and from their window, they will see the west country all around them. They can choose a restful, leisurely life or
a really busy time with two events each day. They could invite you to wine and dine with them for lunch or a light evening meal. Do come and join us!

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely comment. We have noted aspects that we can improve and we are taking steps to uplift our service in response to your feedback.

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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Blenheim House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Blenheim House Care Home is calculated as follows: ( (253 Excellents x 5) + (48 Goods x 4) + (13 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 323 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blenheim House Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Dec 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (21)

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Meet the Team (10)

Clare

Clare Hodges

Job Title: Home Manager

Joined: 2025

I'm the General Manager of Blenheim House, an exceptional 85-bed care home known for its care and warm, welcoming environment. I'm proud to lead an amazing, dedicated team who are truly passionate about what they do. Together, we're committed to delivering the highest standards of care and creating a place where residents feel valued, safe, and at home-and where our team feels just as supported and engaged.

Shona

Shona Loakim

Job Title: Clinical Deputy Manager

Joined: 2025

I have spent most of my career in the NHS. I started my nursing career in Learning disabilities and then went on to do General nursing with a particular interest in Organ transplantation, in London/Cambridge/Oxford. I then spent several years within the Respiratory area, building services at a hospital in Surrey to encompass community and hospital cross-working. More recently, I moved back to Chippenham, where I was a Clinical lead in the community and then a ward manager for the community hospitals. I then went to a GP practice where I managed the Respiratory patients and undertook Hypertension management, Minor illness clinics and Learning disability reviews..


I am very passionate about patient/Resident care, Staff wellbeing, Infection control and safety.


I am always happy to chat and discuss any concerns or worries people may have. Please feel free to come and see me if I can't help,p I will find someone who can.

Mandy

Mandy MacKenzie

Job Title: Community Relations Manager

Joined: 2024

Hi, I'm Mandy, and I joined the team at Blenheim House in 2024.

Toni

Toni Clarke

Job Title: Administration Manager

Joined: 2024

I have an extensive and varied background in administration. Working at Blenheim House is my first job in the care sector, and I absolutely love it.


In my free time, I do a lot of crafting, which includes crochet, painting and laser cutting. I enjoy going away in our motorhome and sightseeing all the great places in the UK

Linda

Linda Netherwood

Job Title: Catering Manager

Joined: 2023

Being the Catering Manager at Blenheim House brings me great joy. I take pride in ensuring our residents receive hearty and healthy meals through a stimulating and social dining experience. Our experienced catering team can provide meals for all types of dietary requirements as well as celebrating our residents birthdays with beautifully decorated cakes and a person centred special menu.

Will

Will Corley

Job Title: Facilities Manager

Joined: 2020

I have a passion for working in the care industry and joined Blenheim House in February 2020, having been an Estates Manager at a Mental Health Hospital in the past. I have strong knowledge and understanding of building and services compliance, Health and safety and experience in construction. I lead a dedicated Maintenance Team in carrying out daily and weekly compliance checks, ensuring our home has a robust safety record whilst making sure the home’s aesthetic and comfort levels remain first class.


In my spare time, I enjoy spending time with my family, cycling and walking our dog, Shylo.

Chris

Chris Preston

Job Title: Events Manager

Joined: 2022

Hi I’m Chris Preston the Events Manager at Blenheim House Care Home, where I have proudly worked for the past five years. Starting as an Activities Co-ordinator, I bring creativity, warmth, and a strong sense of purpose to my role, developing a wide range of engaging and inclusive events that help residents live well and thrive. Passionate about giving back and making every day meaningful, I lead my team with pride and a commitment to creating joyful, memorable experiences. A lover of all things French—food, wine, culture, fashion, and history—I also have a deep passion for music, with an eclectic playlist that spans jazz, classical, modern hits, and rock ‘n’ roll. Fun fact: During my time as an Executive Head Chef in Maidenhead, I made Sir Terry Wogan’s 50th birthday cake!

Harriette

Harriette Jonik

Job Title: Quality Support Lead

Joined: 2019

Hi, I'm Harriette. I am the Quality Support Lead at Blenheim House. I assist our Registered Manager, Clare and our Clinical Deputy Manager, Shona, in many aspects of the home. Using my Level 5 Qualification in Health and Social Care and many years of experience, I am here to maintain our excellent care standards and support the home in its care of adults with residential, dementia and nursing needs.


I am motivated to see our residents and staff being engaged, happy and living a quality of life that is meaningful to them. Supporting our staff team and helping them achieve their personal goals is something I am passionate about.

Lorraine

Lorraine Dommett

Job Title: Hair Salon Manager

Joined: 2021

Hi, I am Lorraine and I run the Cashmere Salon here at Blenheim House. As the hair stylist for the home, my role is to meet with each resident and offer them a salon experience to help them feel they're very best.


It's wonderful to work at Blenheim House and I am honoured to meet such wonderful people with amazing lives and stories to tell. Our salon experience is part of our All-Inclusive offer and we also welcome family members to join us in the salon for a truly person-centred experience.

Ann

Ann Dunlop

Job Title: Receptionist

Joined: 2022

Hi, I'm Ann and I am the Receptionist for Blenheim House Care Home.


I work alongside our lovely teams to keep the communication effective and deliver a first-class service to our Residents, Families and Staff.


Our admin team works across all of our departments to provide a supportive and administrative role which I love as it makes each day different.


If you have any questions about the home please do give us a call.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Blenheim House Care Home to verify any information. View our terms and conditions. Blenheim House Care Home has an Enhanced Service - more info.