Barchester Wingfield Care Home

70 Wingfield Road, Trowbridge BA14 9EN
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9.7 122 Reviews
  • Barchester Wingfield Care Home, Trowbridge
At The Wingfield Care Home, 24-hour nursing and residential care is provided for older people in need of support, including those living with dementia.

The Wingfield Care Home, located close to the local community, is just a stone's throw away from the River Biss in the outskirts of the historic market town of Trowbridge.

The highly trained and qualified staff support all individuals with each and every element of their care plans to ensure all needs are met. The teams pride themselves in caring for their residents using individually tailored care plans, working closely with health care professionals.

Activities at The Wingfield are designed to enhance the wellbeing of residents and celebrate life. Offering interaction and stimulation through regular musical activity, yoga sessions, outings in the minibus, scrabble groups, art classes, flower arranging, external performers and themed days.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Wingfield Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ansitha Sasi (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (89)
  • Single Rooms with Ensuite Wet Room (83)

Barchester Wingfield Care Home Reviews (122)

9.7

Barchester Wingfield Care Home has a Review Score of 9.7 (9.721) out of 10, based on 50 reviews in the last 2 years.
Over all time Barchester Wingfield Care Home has 122 reviews.

Overall Experience
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Date Published
  • 122
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Reviewer Connection to Barchester Wingfield Care Home
  • 49
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Total of 122, showing 1-20
Review from Stuart S (Son of Resident) published on 25 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the service provided.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to continue striving for excellence. If there's anything more we can do, please don't hesitate to reach out

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Review from M O (Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience here has been very reassuring. I have been very happy, making plenty of friends and the staff have always been friendly and helpful.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to continue striving for excellence. If there's anything more we can do, please don't hesitate to reach out.

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Review from S M (Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nurses
The carer's
all fantastic
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to continue striving for excellence. If there's anything more we can do, please don't hesitate to reach out.

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Review from Nicola H (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had to place my dad in full time care which has been difficult for us all. From first contact with the home and my dad being placed every member of staff has been helpful & supportive, especially 3 of them. Thank you from the family.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to continue striving for excellence. If there's anything more we can do, please don't hesitate to reach out.

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Review from C F (Relative of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service - everyone is very friendly & could not help you more. Facilities - the facilities were very clean, they had lots of excellent equipment and were very competent using it.
I would highly recommend.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to continue striving for excellence. If there's anything more we can do, please don't hesitate to reach out.

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Review from Marie J (Regular Volunteer) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An amazing home from home. Staff are caring, professional and engaging whilst all have a cheerful disposition that benefits residents and visitors well being. I was a day visitor and had a lovley day with staff and residents. The interaction staff have with residents is family oriented making it
a very special place. The meal and service delivery excellent. I enjoyed the music afternoon where all participated in singing and some had a few dances! I would recommend.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to continue striving for excellence. If there's anything more we can do, please don't hesitate to reach out.

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Review from A A (Husband of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The hospital organised my wife being sent to the Wingfield Care Home for palliative care. My wife was a resident at the Lodge for about 35 days until she died. The staff could not have been more helpful, considerate or compassionate to both my wife and myself in connection with my wife's deteriorating
health. I cannot thank them enough 10/10.
Reply from Anna Przybylska, Customer Relationship Manager at Barchester Wingfield Care Home

Thank you for taking time to leave us such a lovely review at such difficult time. Please accept our deepest condolences at the loss of your wife. Our staff works very hard to provide care to the highest standards, so your words mean a lot to us. Once again thank you from all of us at The Wingfield.

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Review from Sharon S (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
We recently lost our mother at the care home. Nursing and care staff we found dignified and respectable at this time. The lack of respectfulness came from admin and management staff, we lost our mum on the Monday and was asked to clear her room the same day and when we cleared her room a few days later
we had a member of admin close the door in my brothers face as we was bringing her stuff out to our cars, she never offered to hold the door open. Management never showed any respect whilst we was doing this and the day mum passed we parked our car in her space and she blocked us in. We moved our car and she walked past us without saying a word, and received a phone call a few days later asking us to remove chairs that did not belong to us but to another equipment provider. We also placed complaints to the home and never even received an email back to say they would look into the matters, so we put safeguarding to them instead. We found them uncaring and disrespectful at the end of Mum's life.
Reply from Feedback Team, The Feedback Team at Barchester Wingfield Care Home

Hi Sharon, thanks for taking the time to add a review during this upsetting time, and our sincere condolences to you and your family. We're sorry to read your comments about our home and we would like to reassure you that your comments are important to us. If there is anything you would like to discuss further please do let us know. If you want to go into further detail at all, please do let our team know on feedback@barchester.com. Kind regards, Barchester's Customer Feedback Team.

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Review from Richard H (Partner of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barchester Wingfield Care Home is an excellent care home with dedicated and hardworking staff. Everyone is very friendly and helpful and one feels confident that the residents are in a safe and secure environment. Doctors and nurses are always at hand if needed.
Food and drink are first-class and activities
are great.
Highly recommended.
Reply from Anna Przybylska, Customer Relationship Manager at Barchester Wingfield Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to continue striving for excellence. If there's anything more we can do, please don't hesitate to reach out.

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Review from C S (Granddaughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My grandmother was a resident in the nursing section since 2022. The care she received from a handful of carers and nurses was okay. There was a lack of basic care needs as well. She was bed bound and ended up with severe bedsores and moisture lesions that had not been brought to the attention of the
nurses until the family noticed and raised the concern. When medication was needed, they waited until the family would collect, leaving her without medication, and this happened numerous times. We had no support from management. Anytime we raised a concern, nothing was done. Complaints were put in and heard nothing back. When our grandmother did sadly passed away, the manager expected us to sort out the equipment that the home organised and refused to do this themselves and tried charging us for the room. There were no condolences from management when they saw us stood outside in tears, more worried about her parking space. Overall I would not recommend this home for your loved ones.
Reply from Feedback Team, The Feedback Team at Barchester Wingfield Care Home

Thanks for taking the time to leave your review. We understand this is a difficult time for your family and send our sincere condolences on the passing of your grandmother. We're sorry to learn of your experience with the home and we'd like to help. We're not aware that any concerns have been raised by your family previously, however if you'd like us to look into any concerns for you, please reach out to us at feedback@barchester.com Kind regards, Barchester's Customer Feedback Team.

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Review from Alison P (Daughter of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum received in her last weeks and days was dignified, caring and professional. She was able to pass away in peace and comfort. The staff were also very caring to myself and my sister. I couldn't have wished for better. It touched my heart that one of the care staff wash her, dressed her
and sprayed her favourite perfume when preparing for the funeral directors to take her. Thank you.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you so much for the great five-star review, it's very much appreciated. I'm delighted you find the staff here at Wingfield excellent and will be sure to pass on your feedback to the wider team. Please be assured of our best attention at all times - many thanks.

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Review from Belinda W (Daughter of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall very happy.
Reply from Anna Przybylska, Customer Relationship Manager at Barchester Wingfield Care Home

Thank you, Belinda, for your kind review. Our staff works hard to provide great service and your feedback means a lot to us.

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Review from Andrea W (Daughter of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the care my mum is receiving.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you very much for taking the time to review your experience at Wingfield; we are delighted you are so pleased with all aspects of the home.

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Review from A V (Daughter of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 98-year-old father has been cared for since December 2023. I have never had any cause to worry about any aspect of his care. He can be quite difficult and all the staff know how best to handle him at these challenging moments. This gives me great peace of mind.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you very much for taking the time to review your experience at Wingfield; we are delighted you are so pleased with all aspects of the home.

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Review from J V (Son-in-law of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Despite being 'grumpy' at times, my father-in-law always appears to be well looked after and all of his needs are met by the staff.
Consequently, my wife and I are bale to get peace of mind knowing that my father-in-law is in such good hands.
I have no doubt about the challenge that the staff face
on a daily basis and they should be commended for their attention to his every need.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you very much for taking the time to review your experience at Wingfield; we are delighted you are so pleased with all aspects of the home.

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Review from A B (Daughter-in-law of Resident) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, clean and tidy home.
Communication is spot on.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you very much for taking the time to review your experience at Wingfield; we are delighted you are so pleased with all aspects of the home.

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Review from N B (Granddaughter of Resident) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From what I have seen from staff is absolutely fabulous. Would recommend Wingfield Care Home 100%.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you very much for taking the time to review your experience at Wingfield; we are delighted you are so pleased with all aspects of the home.

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Review from Tara S (Granddaughter of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandma is so happy and well looked after.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you very much for taking the time to review your experience at Wingfield; we are delighted you are so pleased with all aspects of the home.

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Review from Guy V (Son of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was admitted at the beginning of May following a period of poor health. So far, his care has been very good and as a family, we are relieved that he is now safe and being kept in a secure environment.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you very much for taking the time to review your experience at Wingfield; we are delighted you are so pleased with all aspects of the home.

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  • Treated with Dignity
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Review from J A (Relative of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care, very professional. Great communication with family. Would highly recommend.
Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you very much for taking the time to review your experience at Wingfield; we are delighted you are so pleased with all aspects of the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.721)

Overview of Review Score

The Review Score of 9.7 (9.721) out of 10 for Barchester Wingfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 50 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.721 for Barchester Wingfield Care Home is calculated as follows: ( (499 Excellents x 5) + (59 Goods x 4) + (12 Satisfactorys x 3) + (13 Poors x 2) + (11 Very Poors x 1) ) ÷ 594 Ratings = 4.721
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Wingfield Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (38)

Meet the Team (10)

Ansitha

Ansitha Sasi

Job Title: General Manager Joined: 2023

Hello, my name is Anni, and I'm the General Manager here at The Wingfield Care Home welcome to our website.


I've been a registered nurse since 2012, completing my nurse training in Kerala, India. I have extensive experience within the care home setting and strive to continually improve the quality of service we provide, with a particular focus on person-centred care.


I'm so proud to be the General Manager here and see Wingfield as being a home that can support every stage of later life and who are in the unique position of having two separate homes.


If you're at the stage of having to make the difficult and emotional decision regarding future care for your loved one or are considering available options, Wingfield's doors are always open for you to visit at any time.


I'm here to offer support to all of our residents, their families, friends and the wider team, who look forward to welcoming you.

Lavinia

Lavinia Andronie

Job Title: Head of Community Joined: 2017

Hello, my name is Lavinia and I am the Head of The Lodge Community here at The Wingfield. I trained as a nurse in Romania and moved to the UK nine years ago, initially I was a nurse at a care home in Devon, and then joined The Wingfield seven years ago. I have worked as a nurse in all the communities here, I was promoted to the Head of our Memory Lane Community and now I am enjoying my role as Head of Community in our separate building The Lodge.


I love working with our wonderful residents, listening to their life stories and being part of their lives. My role as Head of Community means I am able to spend time with all our residents.

Chloe

Chloe Butler

Job Title: Lead Activities Coordinator

Hi,
My name is Chloe and I work here at Wingfield as Activities Coordinator. I started my career at Barchester as a care assistant but was soon asked to take over the activities team. I enjoy working with residents and providing them with a variety of interesting activities.

Patricia

Patricia Engelbrecht

Job Title: Administrator Joined: 2021

Hello, my name is Pat, I’ve worked in the care sector for over 20 years starting with Barchester in 2021. I look after the finance and administration of the home. My door is always open and I am happy to help with any queries you may have.

Scott

Scott Clark

Job Title: Head Chef

I have a wealth of experience in the kitchen and look forward to bringing my passion and flair to our residents to enjoy!


I love getting to know each resident, learning their favourite meals and creating dishes that bring comfort and joy.


The Wingfield is a beautiful home, and I am proud to be part of the team.

Gayla

Gayla Gancheva-Guncheva

Job Title: Memory Lane Community Manager

Hello, my name is Gayla, and I'm the unit manager of the Memory Lane community at Wingfield. I have been working here for over twenty years, and I'm very keen to make a difference in our service users’ lives.


Welcome to our website.

Tracey

Tracey Page

Job Title: Head of Maintenance Joined: 2020

Hello, my name is Tracey. I have been working for Barchester for over 3 years. Originally, as the Head of Housekeeping, I was very hands-on alongside the maintenance team. When I was approached by the manager to be the Head of Maintenance, I jumped at the chance. I am here with the team to make the home a safe and well-maintained place to live, work and visit.

Jenny

Jenny James

Job Title: Head Housekeeper Joined: 2021

Hello, my name is Jenny, and I’m the head housekeeper here at Wingfield.


I have been working here since 2021. I like to keep everything organised and tidy and take pride in the work and my team accomplish, I practice a whole home approach and like to help out other departments.

Natalie

Natalie Morgan

Job Title: Administrator Assistant Joined: 2021

Hello, my name is Natalie and I am part of the administration team here at The Wingfield. I love the interaction of working on reception, I am here to help and support in any way I can.

Elena

Elena Yovova

Job Title: Unit Manager

Hello, my name is Elena, and I'm the unit manager of Poppy Lane at Wingfield. Welcome to our website. I'm passionate about offering person-centred care and knowing that I have made a difference. I am proud to work at Wingfield.

Frequently Asked Questions about Barchester Wingfield Care Home

What types of Care is Barchester Wingfield Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Wingfield Care Home have?

There are 89 Single Rooms.

What are the Facilities & Services at Barchester Wingfield Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Wingfield Care Home to the centre of Trowbridge?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Wingfield Care Home to verify any information. View our terms and conditions. Barchester Wingfield Care Home has an Enhanced Service - more info.