
The staff are always friendly and kind through this very difficult time,Paula B(Daughter of Resident/Service User)

The staff are always ready to please, they are friendly, knowledgeable, happy and caringAlison E(Niece of Resident/Service User)

Excellent all-round care, Mum is very happy and settled there.Janet S(Daughter of Resident/Service User)

The staff are always friendly and kind through this very difficult time,Paula B(Daughter of Resident/Service User)

The staff are always ready to please, they are friendly, knowledgeable, happy and caringAlison E(Niece of Resident/Service User)

Excellent all-round care, Mum is very happy and settled there.Janet S(Daughter of Resident/Service User)

At The Wingfield Care Home, 24-hour nursing and residential care is provided for older people in need of support, including those living with dementia.
The Wingfield Care Home, located close to the local community, is just a stone's throw away from the River Biss in the outskirts of the historic market town of Trowbridge.
The highly trained and qualified staff support all individuals with each and every element of their care plans...
Care Provided by Barchester Wingfield Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 89 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Wingfield Care Home for full pricing details and T&Cs.
Contact Barchester Wingfield Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Ansitha Sasi(General Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
Room Information
- Single Rooms (89)
- Single Rooms with ensuite Wet Room (83)
Barchester Wingfield Care Home Reviews (126)
Barchester Wingfield Care Home has a Review Score of 9.2 (9.178) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Wingfield Care Home has 126 reviews.
A home from home
Great staff & home
Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to...
DO NOT believe the reviews! Had to report 2 male nurses for lack of pain management from these nurses in my mothers dying hours!!! Made to feel unwelcome due to our constant presence to make sure she was fed. 1 Nurse thought she would clearly over step the mark to tell my father that I should refrain from visiting so much as it was clearly having an impact on my mental health!!! Unprofessional and assumption from a non mental health nurse!!! Gave my mother no dignity or respect in her dying hours
Thanks for taking the time to leave your review of our Wingfield Care Home. Our sincere condolences on the passing of your mother. The home have assured us that a thorough review has taken place, and that your family have received a response via our complaint process. However, we ask that if there...
My wonderful mum who was seriously ill , spent the last 2 weeks of her life in this wonderful home. There are no words to describe the care , expertise and kindness she received from all the staff , no matter what their job , was exemplary. Every little thing they could do to make her last weeks more comfortable was done . I and my family couldn't have asked for anything more . It's very sad losing a parent but to know my mum was looked after by the wonderful staff so well , definitely helped in what was a very difficult time .. I'd also like to say their kindness to me after she'd passed was also very compassionate. Thank you everyone. Aideen and family
Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to...
Happy with the service provided.
Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to...
My experience here has been very reassuring. I have been very happy, making plenty of friends and the staff have always been friendly and helpful.
Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to...
The carer's
all fantastic
Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to...
We have had to place my dad in full time care which has been difficult for us all. From first contact with the home and my dad being placed every member of staff has been helpful & supportive, especially 3 of them. Thank you from the family.
Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to...
I would highly recommend.
Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to...
An amazing home from home. Staff are caring, professional and engaging whilst all have a cheerful disposition that benefits residents and visitors well being. I was a day visitor and had a lovley day with staff and residents. The interaction staff have with residents is family oriented making it a very special place. The meal and service delivery excellent. I enjoyed the music afternoon where all participated in singing and some had a few dances! I would recommend.
Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to...
The hospital organised my wife being sent to the Wingfield Care Home for palliative care. My wife was a resident at the Lodge for about 35 days until she died. The staff could not have been more helpful, considerate or compassionate to both my wife and myself in connection with my wife's deteriorating health. I cannot thank them enough 10/10.
Thank you for taking time to leave us such a lovely review at such difficult time. Please accept our deepest condolences at the loss of your wife. Our staff works very hard to provide care to the highest standards, so your words mean a lot to us. Once again thank you from all of us at The Wingfield.
We recently lost our mother at the care home. Nursing and care staff we found dignified and respectable at this time. The lack of respectfulness came from admin and management staff, we lost our mum on the Monday and was asked to clear her room the same day and when we cleared her room a few days later we had a member of admin close the door in my brothers face as we was bringing her stuff out to our cars, she never offered to hold the door open. Management never showed any respect whilst we was doing this and the day mum passed we parked our car in her space and she blocked us in. We moved our car and she walked past us without saying a word, and received a phone call a few days later asking us to remove chairs that did not belong to us but to another equipment provider. We also placed complaints to the home and never even received an email back to say they would look into the matters, so we put safeguarding to them instead. We found them uncaring and disrespectful at the end of Mum's life.
Hi Sharon, thanks for taking the time to add a review during this upsetting time, and our sincere condolences to you and your family. We're sorry to read your comments about our home and we would like to reassure you that your comments are important to us. If there is anything you would like to...
Food and drink are first-class and activities are great.
Highly recommended.
Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference. Your feedback encourages us to...
My grandmother was a resident in the nursing section since 2022. The care she received from a handful of carers and nurses was okay. There was a lack of basic care needs as well. She was bed bound and ended up with severe bedsores and moisture lesions that had not been brought to the attention of the nurses until the family noticed and raised the concern. When medication was needed, they waited until the family would collect, leaving her without medication, and this happened numerous times. We had no support from management. Anytime we raised a concern, nothing was done. Complaints were put in and heard nothing back. When our grandmother did sadly passed away, the manager expected us to sort out the equipment that the home organised and refused to do this themselves and tried charging us for the room. There were no condolences from management when they saw us stood outside in tears, more worried about her parking space. Overall I would not recommend this home for your loved ones.
Thanks for taking the time to leave your review. We understand this is a difficult time for your family and send our sincere condolences on the passing of your grandmother. We're sorry to learn of your experience with the home and we'd like to help. We're not aware that any concerns have been...
The care my mum received in her last weeks and days was dignified, caring and professional. She was able to pass away in peace and comfort. The staff were also very caring to myself and my sister. I couldn't have wished for better. It touched my heart that one of the care staff wash her, dressed her and sprayed her favourite perfume when preparing for the funeral directors to take her. Thank you.
Thank you so much for the great five-star review, it's very much appreciated. I'm delighted you find the staff here at Wingfield excellent and will be sure to pass on your feedback to the wider team. Please be assured of our best attention at all times - many thanks.
Overall very happy.
Thank you, Belinda, for your kind review. Our staff works hard to provide great service and your feedback means a lot to us.
Happy with the care my mum is receiving.
Thank you very much for taking the time to review your experience at Wingfield; we are delighted you are so pleased with all aspects of the home.
My 98-year-old father has been cared for since December 2023. I have never had any cause to worry about any aspect of his care. He can be quite difficult and all the staff know how best to handle him at these challenging moments. This gives me great peace of mind.
Thank you very much for taking the time to review your experience at Wingfield; we are delighted you are so pleased with all aspects of the home.
Consequently, my wife and I are bale to get peace of mind knowing that my father-in-law is in such good hands.
I have no doubt about the challenge that the staff face on a daily basis and they should be commended for their attention to his every need.
Thank you very much for taking the time to review your experience at Wingfield; we are delighted you are so pleased with all aspects of the home.
Communication is spot on.
Thank you very much for taking the time to review your experience at Wingfield; we are delighted you are so pleased with all aspects of the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 23 June 2026We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.
News (34) & Events (7)
- 24 Jul 2026
With the weather being so beautiful how could we not take our monthly Dementia Disco to the garden! Steve from Retro DJ's bought all the classics to our residents and...
- 20 Jul 2026
Fizz, our regular therapy dog, brightened the home again recently with her gentle nature and endless enthusiasm. Maggie joined her and delighted everyone with stories and photos of their new...
- 20 Jul 2026
What a fantastic afternoon we had in one of our beautiful gardens, with wonderful singer David Toya. Everyone enjoyed freshly baked scones and afternoon tea. Many of our residents joined...
- 31 Jul 2026Organiser: Barchester Wingfield Care Home
- 05 Aug 2026Organiser: Barchester Wingfield Care Home
- 06 Aug 2026Organiser: Barchester Wingfield Care Home
Awards / Recognitions (42)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Wingfield Care Home.
Meet the Team (11)

Hello, my name is Anni, and I'm the General Manager here at The Wingfield Care Home welcome to our website.
I've been a registered nurse since 2012, completing my nurse training in Kerala, India. I have extensive experience within the care home setting and strive to continually improve the quality of service we provide, with a particular focus on person-centred care.
I'm so proud to be the General Manager here and see Wingfield as being a home that can support every stage of later life and who are in the unique position of having two separate homes.
If you're at the stage of having to make the difficult and emotional decision regarding future care for your loved one or are considering available options, Wingfield's doors are always open for you to visit at any time.
I'm here to offer support to all of our residents, their families, friends and the wider team, who look forward to welcoming you.

Hello, my name is Lavinia, and I am the Unit Manager of The Lodge Community here at The Wingfield. I trained as a nurse in Romania and moved to the UK nine years ago. Initially, I was a nurse at a care home in Devon, and then I joined The Wingfield seven years ago. I have worked as a nurse in all the communities here. I was promoted to the Head of our Memory Lane Community, and now I am enjoying my role as Head of Community in our separate building, The Lodge.
I love working with our wonderful residents, listening to their life stories and being part of their lives. My role as Head of Community means I am able to spend time with all our residents.

Hello, my name is Elena, and I'm the unit manager of Poppy Lane at Wingfield. Welcome to our website. I'm passionate about offering person-centred care and knowing that I have made a difference. I am proud to work at Wingfield.

Hello, my name is Ken, and I am the nurse unit manager here at The Wingfield on Forget Me Not Lane. I have been at Barchester for 3 years now and thoroughly enjoy my role here. I have experience working both days and nights and am now the unit manager of the dementia floor.

Hello, my name is Pat, I’ve worked in the care sector for over 20 years starting with Barchester in 2021. I look after the finance and administration of the home. My door is always open and I am happy to help with any queries you may have.

Hello, my name is Tracey. I have been working for Barchester for over 5 years. Originally, as the Head of Housekeeping, I was very hands-on alongside the maintenance team. When I was approached by the manager to be the Head of Maintenance, I jumped at the chance. I am here with the team to make the home a safe and well-maintained place to live, work and visit.

Hello, my name is Jenny, and I’m the head housekeeper here at Wingfield.
I have been working here since 2021. I like to keep everything organised and tidy and take pride in the work and my team accomplish, I practice a whole home approach and like to help out other departments.

My name is Chloe and I work here at Wingfield as Activities Coordinator. I started my career at Barchester as a care assistant but was soon asked to take over the activities team. I enjoy working with residents and providing them with a variety of interesting activities.

Hi, I'm Reji, and I am one of the nurses. I usually work on Poppy Lane and have worked here since 2019. Here at the Wingfield, we have an open-door policy, so please do pop by the nurses' station and say hello if you are near.

Hello, I'm Julie, and I'm one of the Care Practitioners here at The Wingfield. I have worked here for 6 years now and really enjoy the rapport I build with the residents and their loved ones. I aim to be the best role model and work to the best of my abilities on every shift. I am always here to help if you have any questions whilst visiting our lovely home.

Hello, my name is Natalie and I am part of the administration team here at The Wingfield. I love the interaction of working on reception, I am here to help and support in any way I can.
Frequently Asked Questions about Barchester Wingfield Care Home
What types of Care is Barchester Wingfield Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Wingfield Care Home have?
There are 89 Single Rooms.
What are the Facilities & Services at Barchester Wingfield Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Wingfield Care Home to the centre of Trowbridge?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Wingfield Care Home to verify any information. View our terms and conditions. Barchester Wingfield Care Home has an Enhanced Service -more info.