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- St Giles Care Home - Avery Healthcare

Great experience. Very pleasant. Very clean and lovely staff.Jenifer W(Granddaughter of Resident/Service User)

St Giles is a great home and I would highly recommend for anyone looking for a care homeJack M(Friend of Resident/Service User)

Mum loved her own room, which we were able to personalise.Joy W(Daughter of Resident/Service User)

Great experience. Very pleasant. Very clean and lovely staff.Jenifer W(Granddaughter of Resident/Service User)

St Giles is a great home and I would highly recommend for anyone looking for a care homeJack M(Friend of Resident/Service User)

Mum loved her own room, which we were able to personalise.Joy W(Daughter of Resident/Service User)

Avery’s St Giles Care Home is a modern, purpose-built nursing home in Tile Cross, to the east of Birmingham. Welcoming couples and companions who aim to continue their care journey together, the home provides residential, nursing, respite and dementia care services.
Comprising two floors dedicated to round-the-clock nursing care and support and an additional floor for residential care, St Giles Care Home in Birmingham ensures compassionate assisted living. The highly trained...
Care Provided by St Giles Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact St Giles Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact St Giles Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Ruth Orton (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (2)
St Giles Care Home - Avery Healthcare Reviews (88)
St Giles Care Home - Avery Healthcare has a Review Score of 9.6 (9.584) out of 10, based on 16 reviews in the last 2 years.
Over all time St Giles Care Home - Avery Healthcare has 88 reviews.
The care staff, management and everyone are so kind and supportive.
The facilities, cleanliness, food and drink, activities and safety/ Security are top notch.
Mum has dementia and the care they provide is perfect, she loves them all
Thank you for your very kind review, we will share this with all of the team.
Very impressed with Staff Louise, Gemma, Vicky Always smiling and pleasant 10 out of 10
Thank you for your comments, I will share this with the staff youbhave mentioned
I've seen firsthand how the resident are included in normal day-to-day activities like Christmas birthday parties Easter and even football. The Care team work extremely hard I have witnessed and are very kind and calming to the resident.
Thank you for your review, we will share this with all of our team
Really welcoming home. Staff always stop to say hello. Non-family members who visit always comment on this. Carers go the extra mile. We said we would never place mom (or dad) in a home but due to circumstances had to. Mom feels safe and secure in her room. Any little problems that may arise are always dealt with. Always feel a little sorry for carers as they work so hard and as with all care home, more staff would be ideal but the carers always remain cheerful and couldn'y be more kind and caring.
Thank you for your review. We share all of our reviews with staff
I think St Giles has been my moms life line we are so grateful to all the staff. Everyone works so hard.
Thank you for your review. All of our team are thankful for all of the positive feedback they receive.
I am very happy with the care my mother receives at St Giles Care Home. Everyone is very friendly and professional and nothing is too much trouble, It is good to see my mother so well cared for.
Thank you for your review, we value all feedback and share this with all of our team.
Bathroom floor needs to be cleaned more often as very wee stained and smells often, otherwise room lovely!
Thank you for your review. We will further look into the bathroom floor and get this replaced
Staff were very kind when 4 family members visited and they found a quiet private room for us to sit with Ron. I didn't ask for this, they just offered.
There were lots of events going on and staff were regularly taken out on day trips.
My uncle had recently been told that he had to go into a care home as he could no longer safely stay home. I was determined that he should return to St Giles, rather than go anywhere else, as I know he would have been well cared for. Unfortunately he passed away before this could happen. I would definitely recommend St Giles.
Thank you for your kind words and your review, we will pass this feedback onto the team. We were all very saddened to hear of the passing of Uncle Ron.
All members of staff are always pleasant, helpful & caring.
The social team always go above & beyond to make residents happy.
St Giles as a whole has become Mom's happy home. Thank you.
Thank you for the kind words, we will share your feedback with the team
The food is in great need of improvement, so much waste, tasteless dry and rarely fresh greens. I have asked on numerous occasions for gravy or sauce, this falls on deaf ears. Carrots and potatoes hard (most of the residents have very few teeth). Mashed cheese and potatoes, surely an easy option. I requested again numerous times for custard with bananas or any fruit that can be mashed, again no.
The rooms have little space for special equipment, ie. sling and tilt chairs. Excellent care home but lacking in the Dementia department.
Thank you for your review. At Avery Healthcare, we take all feedback seriously, and we acknowledge your concerns. We would like to invite you to a meeting at St Giles to discuss your feedback with the management team, the new head chef and the well-being team so that we can reach a resolution.
My friend tells me how good the staff are and how well they care for her, I'm so happy she feels safe and happy here.
St Giles Care Home has changed my view on care homes. You have a great team. I appreciate everything you do.
The home is a very pleasant place with excellent facilities and very caring staff who go out of their way to make the residents lives happy and make sure that they are comfortable and content. The overall feeling is that St Giles Care Home is a lovely place for my mum to be living.
Recently after a very difficult decision, we moved our mother into a care home and we couldn't be happier with the smooth transition and welcome mom has received from St Giles. The home is lovely and clean and very well presented. Everyone is so welcoming and nothing is too much trouble. The care she receives is very attentive, dignified, and friendly. Already they have noted Mom's needs and are acting accordingly to make her as happy, stimulated, and in the best environment for her. The care home has made such a stressful decision for the family effortless. I really love visiting and being part of her new little family.
Thank you for your review, we appreciate your kind words.
My sister has progressed healthwise and socially since being in the care of St Giles. The staff are all so pleasant and professional where it seems nothing is too much trouble. Their care has eased the worry and concern of my sister's family for which we are all so grateful.
Lovely place, just like a hotel/home from home, the best food and the best care.
My mum initially came for respite but was so well looked after, respected and cared for accepted a long-term placement. Her mobility is very poor and wouldn't have been safe to return home. The food is excellent. My mum loves all the staff and even remembers some of their names! Nothing is too much trouble for the staff including management for both my mum and the family. I am secure in her care and feel so relieved to have found a suitable place. It is her home now. Thank you.
My father has only been a resident for a month, during this time we can not fault anything, more than happy with the care he is receiving. The home is immaculate. All the staff we have met, regardless of their positions within the home, are friendly, helpful, and polite. Always greeted with a hello/morning and a smile. What more could anyone wish for?
All staff are absolutely amazing, they all work hard and are very respectful, caring, loving, they always make me feel welcome and always want to help. They all deserve pay raises, they're all just amazing at what they do. (Save me a room).
Thank you.
The only bug bear is the loss of clothing and blankets which are all labelled. Sometimes he's left very late for his lunch due to him only wanting sandwiches.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for St Giles Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for St Giles Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about St Giles Care Home - Avery Healthcare
What types of Care is St Giles Care Home - Avery Healthcare registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Giles Care Home - Avery Healthcare have?
There are 62 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at St Giles Care Home - Avery Healthcare?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is St Giles Care Home - Avery Healthcare to the centre of Birmingham?
5.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Giles Care Home - Avery Healthcare to verify any information. View our terms and conditions. St Giles Care Home - Avery Healthcare has an Enhanced Service -more info.