St Giles Care Home - Avery Healthcare

When my husband came to reside here, I was a bit unsure about the place. My husband took a while to settle in. Over the last few weeks, things are a lot better. I have come to understand the workings of the home and how hard the staff work, and their dedication. If I had any doubts before, I don't now. Well done everyone involved. Full marks!

I'm disappointed in this care home. My dad stayed for a while after a stroke and was often not looked after correctly. He had a fall the first night, was given drinks without thickener and stodgy food when on a pureed diet. His room was left for days without being cleaned.

The last few days he was there being the worst; with his bed not changed, floor not vacuumed, bins not emptied, urine and wet tissue all over the bathroom floor with dirty pads piled up.

I'm grateful to the few that did their job correctly but cleaning standards are low.

This is a lovely home to visit. The staff are so friendly and welcoming and nothing is too much trouble. The Home Manager is always around and very approachable. The decoration of the home is beautiful. There is a varied activities programme.

St Giles is clean and welcoming and our impression is that our friend is well cared for.

Well done to all at St Giles a credit to care homes.

I will be happy to tell others how good it was.

St Giles is an upcoming and vibrant environment, with many plans ahead in improving the home for the sake of the residents. I am excited to see the future changes each time I visit the home. I am really enjoying seeing the Facebook page of all the new activities and day trips happening, it really helps to advertise the home showing these activities happening as I do not always get to visit the home on a certain date and time.

Very welcoming atmosphere. The staff are very friendly. The residents always appear very happy and well looked after. The home is currently going through a refurbishment which is very exciting for visitors and the residents.

Part of working in a care home inevitably brings you into contact with people in the final phase of their lives. I can honestly say the dignity and respect shown to residents and their families at this time, at St Giles, is the best I have seen.

Amazing care home. Staff are very welcoming and very polite/friendly. They answered every question asked. Would definitely recommend this home to anyone looking for care for their loved ones. Very good!