St Giles Care Home - Avery Healthcare

Staff are all very friendly and kind.

I visit St Giles Care Home once a week and find the staff very friendly and caring towards the residents. The home is always clean and tidy. The garden is neat and tidy and plenty of seating area. There are some nice rooms for sitting with visitors like the Library which is well stocked and lounge areas.

Mum has dementia and the care they provide is perfect, she loves them all

Very impressed with Staff Louise, Gemma, Vicky Always smiling and pleasant 10 out of 10

I've seen firsthand how the resident are included in normal day-to-day activities like Christmas birthday parties Easter and even football. The Care team work extremely hard I have witnessed and are very kind and calming to the resident.

Really welcoming home. Staff always stop to say hello. Non-family members who visit always comment on this. Carers go the extra mile. We said we would never place mom (or dad) in a home but due to circumstances had to. Mom feels safe and secure in her room. Any little problems that may arise are always dealt with. Always feel a little sorry for carers as they work so hard and as with all care home, more staff would be ideal but the carers always remain cheerful and couldn'y be more kind and caring.

I think St Giles has been my moms life line we are so grateful to all the staff. Everyone works so hard.

I am very happy with the care my mother receives at St Giles Care Home. Everyone is very friendly and professional and nothing is too much trouble, It is good to see my mother so well cared for.

Bathroom floor needs to be cleaned more often as very wee stained and smells often, otherwise room lovely!

My uncle had recently been told that he had to go into a care home as he could no longer safely stay home. I was determined that he should return to St Giles, rather than go anywhere else, as I know he would have been well cared for. Unfortunately he passed away before this could happen. I would definitely recommend St Giles.

St Giles as a whole has become Mom's happy home. Thank you.

The rooms have little space for special equipment, ie. sling and tilt chairs. Excellent care home but lacking in the Dementia department.

St Giles Care Home has changed my view on care homes. You have a great team. I appreciate everything you do.

The home is a very pleasant place with excellent facilities and very caring staff who go out of their way to make the residents lives happy and make sure that they are comfortable and content. The overall feeling is that St Giles Care Home is a lovely place for my mum to be living.

Recently after a very difficult decision, we moved our mother into a care home and we couldn't be happier with the smooth transition and welcome mom has received from St Giles. The home is lovely and clean and very well presented. Everyone is so welcoming and nothing is too much trouble. The care she receives is very attentive, dignified, and friendly. Already they have noted Mom's needs and are acting accordingly to make her as happy, stimulated, and in the best environment for her. The care home has made such a stressful decision for the family effortless. I really love visiting and being part of her new little family.

My sister has progressed healthwise and socially since being in the care of St Giles. The staff are all so pleasant and professional where it seems nothing is too much trouble. Their care has eased the worry and concern of my sister's family for which we are all so grateful.

Lovely place, just like a hotel/home from home, the best food and the best care.

My mum initially came for respite but was so well looked after, respected and cared for accepted a long-term placement. Her mobility is very poor and wouldn't have been safe to return home. The food is excellent. My mum loves all the staff and even remembers some of their names! Nothing is too much trouble for the staff including management for both my mum and the family. I am secure in her care and feel so relieved to have found a suitable place. It is her home now. Thank you.

My father has only been a resident for a month, during this time we can not fault anything, more than happy with the care he is receiving. The home is immaculate. All the staff we have met, regardless of their positions within the home, are friendly, helpful, and polite. Always greeted with a hello/morning and a smile. What more could anyone wish for?

All staff are absolutely amazing, they all work hard and are very respectful, caring, loving, they always make me feel welcome and always want to help. They all deserve pay raises, they're all just amazing at what they do. (Save me a room).