Abbey Park Nursing Home

Humber Road, Abbey Park, Coventry CV3 4FE
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9.6 107 Reviews
  • Abbey Park Nursing Home, Coventry
At MHA Abbey Park, care is tailored to meet the evolving needs of each resident, whether they require residential, dementia, general nursing, and dementia nursing care, ensuring they feel comfortable, valued, and respected. The home offers 84 en-suite bedrooms, including self-contained care suites, which can be personalised to reflect individual requirements.

The home have vibrant communal spaces like the ‘Abbey Arms’ bar, a sensory garden, a sanctuary room and residents with dementia enjoy music therapy to ensure every day is filled with excitement and fun filled activities. Secure pathways wind through beautifully landscaped areas filled with vibrant flowerbeds and raised planters, creating spaces for residents to explore and connect with nature.

Its easy to understand why mealtimes are so important at Abbey Park. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Abbey Park is set in the heart of Coventry, with views of Whitley Common and within close proximity to cultural landmarks like Coventry Cathedral, Abbey Park combines tranquillity with accessibility, making it a home where you can truly thrive. Whether you’re searching for yourself or a loved one, for short stays, nursing or dementia care, the team at Abbey Park are here to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1349 – £1421
  • Self-Funded Residential Dementia Care: £1389 – £1464
  • Self-Funded Nursing Care: £1721 – £2114
  • Self-Funded Nursing Dementia Care: £1775 – £2203

These prices are only a guideline, please contact Abbey Park Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Tina Thompson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Requires nursing as deemed by RNCC Assessment
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)
  • Single Rooms with Ensuite Wet Room (60)

Abbey Park Nursing Home Reviews (107)

9.6

Abbey Park Nursing Home has a Review Score of 9.6 (9.571) out of 10, based on 15 reviews in the last 2 years.
Over all time Abbey Park Nursing Home has 107 reviews.

Overall Experience
  • 93
  • 13
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Date Published
  • 107
  • 8
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  • 15
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Reviewer Connection to Abbey Park Nursing Home
  • 49
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  • 11
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  • 1
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Total of 107, showing 61-80
Review from V W (Daughter-in-law of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always a friendly atmosphere, warm and welcoming. Staff are very polite and always positive.
Meals are very nice plenty to eat and drink throughout the day.
Plenty of entertainment and things to do with activities available.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for sharing your experience about Abbey Park. It is great to hear that our team are polite and always positive.

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Review from Ian W (Son of Resident) published on 3 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care home, staff are caring and attentive. Well run and organised.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for telling us about the excellent care and support provided at Abbey Park. It is wonderful to hear that the staff are caring and attentive.

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Review from Dale W (Son of Resident) published on 3 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad seems to love it here.
The staff are so friendly, my dad seems to have settled in OK. His room is lovely, the food is fantastic.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for telling us about the excellent care/support your dad receives at Abbey Park. I am pleased to hear that the staff are friendly and that the food provided is fantastic. I am sure that the staff team will be delighted to hear such positive comments.

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Review from Trevor W (Son of Resident) published on 3 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service provided and facilities. Lovely meals and attentive staff.
Staff looked after my dad when he fell ill and went into hosptial.
Doctor makes frequent visits and all staff keep you informed about everything. Good variation of entertainment.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for telling us about the excellent service provided at Abbey Park nursing home. The team will be delighted to hear how highly you think of them.

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Review from Pauline H (Daughter of Resident) published on 22 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad spent almost a year at Abbey Park. We could not have wished for better care and attention for him. We cannot thank the staff enough, in all departments, for the compassion, love and attention our Dad received, which was second to none. He was always treated with respect. Sadly he has now passed
away and through this difficult time, we felt supported by all the staff. We would not hesitate to recommend Abbey Park.
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Review from Kerry S (Niece of Resident) published on 21 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great, caring staff at this nursing home. My uncle's needs were always put first. Our family was always made welcome and there was a good choice at mealtimes. As a family, we were also able to have lunch with my uncle. I would recommend this home.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank for sharing your story about Abbey Park nursing home. It is wonderful to hear that the staff are caring and your uncle’s needs are always put first and that you are able to have lunch with your uncle.
I will pass your lovely comments to the team.

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Review from Jacqueline F (Daughter of Resident) published on 11 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always extremely impressed by the care my mother receives from the carers and nurses. She is treated with care and dignity even though very difficult for her to join in activities she is always included in events such as tribute artists which are her favourite and such a good idea. Her personal
care is second to none, she always looks good and feels safe. Overall excellent.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you very much for sharing your experience of Abbey Park. It is wonderful to hear that your mother has received excellent care and that she always looks good and feels safe. I will pass this lovely comments to the staff team, they will be delighted with your comments.

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Review from V B (Daughter of Resident) published on 11 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care and attention my mother receives from the carers and nurses. She is looked after so well with care and dignity at all times. They take care of her personal care extremely well and she always looks well groomed at all times. They also make sure my needs are included and
I feel that my mother is in safe hands.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for telling us about the care and support your mother has received in Abbey Park. I am pleased to hear that you find our care team so caring and that you feel your mother is in safe hands. I will be sure to pass your lovely comments to the staff team.

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Review from Clair H (Great-Niece of Resident) published on 7 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt passed away this morning in the care of the staff at this nursing home. The care she has received has far surpassed that which we had hoped for. She was treated with care, compassion and dignity during the short time she spent there, following a long stay in the hospital. We are so grateful
that this was the place we chose for her for her final days.
We were provided with endless cups of tea, somebody to listen to us and support us throughout this sad time.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you very much for sharing your comments about your Aunt’s time at Abbey Park. It is great to hear that she was treated with care, compassion and dignity during her stay. I am humbled to hear that the team were able to support you and the rest of family during her end of life journey. I will be sure to pass your kind comments on to the team.

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Review from Heather W (Daughter of Resident) published on 21 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Abbey Park are the most caring people I have ever met. All staff from management to maintenance seem to know my mother by name and never pass here by without speaking. The care that she gets is second to none. Her care is carried out with complete regard to her dignity at all times. Nothing
is too much trouble for these loving carers.
The home is spotlessly clean whenever we visit, there is a good programme of activities and residents are gently encouraged to join in regardless of their capabilities.
I feel that we as a family were really fortunate to find a place for Mum at Abbey Park and would recommend it to anyone.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for this lovely recommendation. It always gives our staff a boost to see the results of their hard work and dedication and see the positive impact they are having on residents, relatives and friends.

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Review from Clare N (Granddaughter of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing. They go above and beyond. The love and care they gave to Nan was outstanding. I wish my nan had been brought to this care home earlier than she was as she really settled and relaxed.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for taking the time to pass on your very kind comments regarding the care your Nan received from us. We are always grateful for feedback which helps to inspire our staff to carry on their amazing work.

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Review from Kerry S (Daughter-in-law of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law like a part of the family at Abbey Park. Loved the food the carers and management were great, nothing was ever too much for anyone there.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for your lovely comments. We all appreciate you taking the time to provide this feedback, it always lifts our staff when they see they have had such a positive impact on residents and families.

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Review from Janice V (Daughter of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has now sadly passed away bu I would just like to say that her stay at Abbey Park Nursing Home was amazing. The staff looked after her extremely well providing her with a good quality of life. She was very happy and loved all the care team.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you so much for taking the time to write this review of your Mam’s care at Abbey Park. To describe the care she received there as amazing is very high praise; one the team I know will be so proud to hear.

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Review from Tony C (Husband of Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the staff for their care, concern and love for my wife. She was turned and made comfortable with delicacy and respect.
The room was rearranged to enable my wife to see out of the window. As my wife had problems eating and drinking she was encouraged by being given alternatives to the
'set' menu, and by the way, the staff administered the food and drink.
They would spend time talking to her and hoisting her into the lounge for a change is aspect and company. She was fully dependant on the staff and was cared for with the love as of a family member.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for your kind comments about how well the team at Abbey Park have cared for your Wife.
It is wonderful to hear that we have encouraged her with food and drinks and ensured she was given alternatives to meet her needs.
I will be sure to pass your lovely comments onto the team who will be delighted to receive them.

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Review from Kim W (Daughter of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After my father moved to Abbey Park one year ago, we soon came to realise this company's care and attention is first class.


Though he won't get better, his mental and physical state is 100% better.
We are delighted with this home's care.

Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for your wonderful comment about Abbey Park. We feel very privileged that you feel that MHA’s care and attention is first class. The team work very hard and will be very delighted to hear your lovely comments.

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Review from Jo A (Daughter of Resident) published on 13 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you want a care home with the most wonderful staff, a proactive and attentive management team then do please consider Abbey Park in Humber Road Coventry.


For the time that our mum was a resident at Abbey Park, we witnessed compassion and care from every member of the wonderful team there. This

gave us all peace of mind knowing that she was so well taken care of when we couldn’t be there.


Thank you to them all, we will never forget your kindness to our mum.

Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for your lovely comments about the care and support your mum has received in Abbey Park. It is wonderful to hear that you experienced compassion and care from every member of the team. The team will be very pleased to hear this.

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Review from Patrick B (Son of Resident) published on 13 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following an extended hospitalisation of 22 weeks, my mother was discharged to another care home for assessment and reablement. We saw a gradual worsening of that establishment due, in no small measure, to the very low staffing. Mum was only having showers on a twice or three times a week rota so we
resolved to seek a better home for her. The family visited a large number of homes so that we could get a feel for what was available.
It soon became apparent that Abbey Park was head and shoulders above the other homes that we had seen and the family of five children unanimously agreed that this home was the best. Mum was assessed and accepted. She had a daily shower which is what she had always been used to and all of the staff were efficient.
There were certain staff members in the "Dream Team" as we christened them who went well beyond their duties spending time with mum polishing her nails and generally fussing over her as though she was their Nan which we all wanted.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for telling us about the care your mother receives in Abbey Park. It is wonderful to hear that the staff were able to offer your mum the care she required and was used to. I am sure the staff will be delighted to hear such positive comments.

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Review from Ruth D (Daughter of Resident) published on 13 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbey Park is excellent and a shining example of what a care home should be. After a serious accident mum, who had been a very independent lady, needed a lot of extra care and although it was a difficult decision, we feel privileged and grateful to have found this home. We were welcomed as a family
and mum was treated with the utmost dignity and respect by all staff, who went above and beyond our expectations. Mum was always well cared for and the staff were superbly kind, caring, efficient and had a good relationship with mum.
They noticed if she was unwell and acted very promptly. Her personal, physical and all her medical requirements were dealt promptly and kindly. We could leave mum knowing she was being so very well cared for, which helped immensely. We will be eternally grateful to all staff for their wonderful care of mum. It was the very best we could have hoped for. We could not recommend this home highly enough and so comforting to know mum had the best care around.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for your wonderful review about the care and support your mum has received in Abbey Park. It is reassuring that you find our team kind, caring and efficient. It is lovely that we were able to take a weight off your mind and you were able to leave mum knowing she was being very well cared for. The team will be very pleased to hear that this is how you feel.

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Review from Dorothy P (Daughter of Resident) published on 13 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was only a resident for a couple of months - however, we were all very impressed from the start.


Consistency is the key - in cleanliness, quality of food, general and specific care, environment, all the staff, organisation, well staffed, attention to detail and adherence to protocols and care-packages.

A warm, loving, caring place to be whether you were resident or visiting.


We couldn't have found a more caring team and environment.


As a family, we were, and are, fully appreciative of all they did for Mum and all that we could see for the other residents. We were very frequent visitors and the observations were absolutely consistent.

Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for taking the time to tell us about the excellent care and support that your mum has received in Abbey Park. It’s lovely to hear that Abbey Park is a warm, loving, caring place for residents and visitors.

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Review from Clare R (Daughter of Resident) published on 31 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent the last two months of her life at Abbey Park Nursing Home, receiving palliative care as we could no longer manage her condition at home. From day one we were all made to feel welcome and nothing was too much trouble, which was greatly appreciated during this transitional period of mum's
care. When I was unable to visit, I was able to chat with a member of staff, who had actually worked with mum during the day, over the phone. If staff were particularly busy, I was always invited to phone back later for reassurance. Hand overs between shifts were always on point and I was given a thorough account of how mum was. Certain staff were exceptional and treating mum as if she was their own mother, (in an appropriate way of course) which was comforting to us all. I spent mum's last few days with her without going home, and I was looked after and supported with the genuine compassion that was extended to my mum. I would really recommend Abbey Park as a care facility for your loved one.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for sharing your experience of your mum’s end of life care in Abbey Park nursing home. It is lovely to hear that our team were able to help provide a good end of life experience for mum and yourself. I will make sure to pass your heart warming comment onto the staff team who will be delighted to receive them. Once again thank you for taking the time to tell us about this in what I am sure is a difficult time for you.

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Current Review Score: 9.6 (9.571)

Overview of Review Score

The Review Score of 9.6 (9.571) out of 10 for Abbey Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.678 for Abbey Park Nursing Home is calculated as follows: ( (128 Excellents x 5) + (42 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 177 Ratings = 4.678
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.893 Points relating to the number of positive Reviews for Abbey Park Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8. 15 Positive Reviews ÷ 16.8 = 0.893
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

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Tina Thompson

Job Title: Care Home Manager Joined: 2003

Tina Thompson is the dedicated care home Manager at MHA Abbey Park, bringing over two decades of experience to her role. She qualified as a nurse in 2000 and has worked with MHA for 22 years, progressing from a nurse to deputy manager, and now proudly leading the home as manager for the past 16 years.


Tina is passionate about delivering exceptional care and fostering a warm, supportive environment for both residents and staff. Her leadership is deeply rooted in a person-centred approach, where the emotional well-being of each individual is just as important as their physical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Park Nursing Home to verify any information. View our terms and conditions. Abbey Park Nursing Home has an Enhanced Service - more info.