Allesley Hall specialises in person-centred care and support, within an accommodation with high quality furnishings, landscaped gardens and modern en-suite facilities.
Personal care plans are designed to suit individual interests and abilities, incorporating both mental and physical health complications, while adhering to a company policy that supports respect and dignity.
Residents are consulted over food menus, with meals fully prepared on-site by expert chefs who can meet any specialist dietary requirements.
Group: MHA (Methodist Homes)
Local Authority / Social Services: Coventry City Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 45 Service Users
Registered Care Categories*: Old Age
Single Rooms: 43
Shared Rooms: 1
Rooms with ensuite WC: 42
Facilities & Services: Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Allesley Hall: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.8 (maximum of 10) for Allesley Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Allesley Hall in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.9 out of 5 from 8 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.889 for Allesley Hall is calculated as follows: ( (203 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 225 Ratings = 4.889
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.889 Points relating to the number of positive Reviews for Allesley Hall is based on 8 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 8 Reviews ÷ 9 Target = 0.889
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Allesley Hall has a Review Score of 9.8 (9.778) from 19 Reviews
Review submitted from a Website Submission by Kerrie B (Daughter of Resident) on Tuesday 30 January 2018. Relates to January 2018.
My mum recently passed here and I can honestly say that although she was there for a short time, the care and support that she received was amazing. Everyone involved in mum's care looked not only after her but her family as well, when we were there all day and night we were given food and drinks and lots of support. This was at all levels from the domestic staff to the manager, if you are looking for a place for your loved ones then I would highly recommend Allesley Hall without hesitation. I would like to thank you all for looking after my mum with care, dignity and respect.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 06 Feb 2018:
Thank you for telling us about the excellent care and support your mum received in Allesley Hall. It’s great to have it affirmed that the whole team contribute to support a resident and their family. I will be sure to tell them about your wonderful review.
Review submitted from a Website Submission by Tracey G (Daughter of Resident) on Tuesday 30 January 2018. Relates to January 2018.
Excellence staff and 5-star care, not only for my mum but my entire family. We are forever grateful to you all.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 06 Feb 2018:
Thank you for sharing your experience of the care that your mum has received in Allesley Hall. It’s wonderful to hear about the excellent staff and 5-Star care. The team will be delighted to hear how highly you think of them.
Review submitted from a Postal Card by Elizabeth S (Daughter of Resident) on Tuesday 19 December 2017. Relates to December 2017.
Allesley Hall is a wonderful nursing home. My father was in there for the last 14 months until his death on the 30th of November 2017. He appreciated the care and consideration of all the staff and always said his care was excellent in all areas. On the afternoon of his death, the staff were very supportive and kind to both my dad and myself which was very comforting. I would recommend Allesley Hall to anyone seeking a place for a loved one.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 22 Dec 2017:
Thank you for sharing your lovely comments about the excellent care in Allesley Hall. It’s wonderful to hear that your father appreciated the care provided to him. But also the support and kindness provided by the staff for you and your father during his end of life care.
I will be sure to pass your heart-warming comments onto the staff team who will be delighted to receive them.
Review submitted from a Postal Card by P T (Brother of Resident) on Tuesday 24 October 2017. Relates to October 2017.
My brother has complex needs due to his learning difficulties and has required an increased level of care. We, as a family, are very impressed with how well the staff at Allesley Hall have quickly learnt to anticipate and interpret what my brother requires. This in turn, has, in our opinion, helped to prevent his fluctuating conditions from deteriorating.
The care provided is exemplary.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 27 Oct 2017:
Thank you for telling us about the excellent care and support that your brother is receiving in Allesley Hall. It’s great to hear that the staff have quickly learned to anticipate and interpret your brother’s needs. I will be sure to pass your lovely comments to the team in Allesley Hall.
Review submitted from a Postal Card by Roger C (Husband of Resident) on Tuesday 22 August 2017. Relates to July 2017.
My wife's room was decorated to celebrate her birthday. Staff went out of their way to help make it a memorable day, including giving her a bouquet of flowers and baking a massive cake with candles. I cannot praise them all enough and it made not only her day, by mine, her two daughters, granddaughters, sisters and brother who also visited her and commented as above. Many many thanks.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 24 Aug 2017:
Thank you for your wonderful review of Allesley Hall nursing home. I am very pleased that your wife’s birthday celebration was a memorable day for her and the rest of the family. I will be sure to pass your lovely comments to our team.
Review submitted from a Postal Card by Edith P (Sister of Resident) on Monday 21 August 2017. Relates to July 2017.
My sister had wonderful care. It was the best home that she has been in (she had been in 3). She was very happy and well looked after. Everyone was very friendly and said what a lovely patient she was.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 02 Oct 2017:
Thank you for telling us about the wonderful care your sister has received in Allesley Hall. It is great to hear that she was very happy and well looked after. I will be sure to pass your lovely comments onto the staff team.
Review submitted from a Website Submission by Joanna P (Daughter of Resident) on Saturday 1 July 2017. Relates to June 2017.
We have been so fortunate, that following a severe stroke, my mother spent the last 3 years of her life in the beautiful environment of Allesley Hall. As she was unable to speak, staff worked very closely with us to guarantee, that the care provided, was what she would have wished. This also included support from the speech therapist and the physiotherapist who worked hard to ensure that her posture and mobility did not deteriorate further. We also felt we could approach the manager and her team to raise concerns at any time, which were always dealt with promptly.
Whenever we visited, we were made welcome. There was a varied programme of activities, including memorable birthday celebrations. Although the death of a family member is sad, I have some beautiful memories of my mother’s final hours, made possible by the care and sensitivity of all the staff to her and our needs. We cannot fault the care that my mother received and the support we were given throughout the entire three years.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 05 Jul 2017:
Thank you for your wonderful review about the care and support that your mother has received in Allesley Hall. It is really important for all concerned that we support everyone during the end of life journey. It is lovely to hear that you have beautiful memories of your mother final hours made possible by all staff.
Review submitted from a Website Submission by Teresa M (Daughter of Resident) on Saturday 1 July 2017. Relates to April 2017.
My Mother came to Allesley Hall In April 2017. How refreshing it was to find a nursing home which has such high standards, and cares.
It would take far too long to itemise each individual aspect, suffice to say ALL staff give 110%. Nothing is too much trouble, cleanliness is beyond reproach, for want of a better saying 'you could eat your dinner off the floor', any spillages are immediately attended to. The cleaning staff are to be commended, as are the caring staff and nursing staff - all are readily at hand to assist.
Meals are excellent and what a choice, there is no way anyone could go hungry - if a particular meal does not suit, staff will readily find something for the resident. All residents are treated with care, compassion and dignity. Rooms are light and airy. Different activities every day. As mentioned, my Mother came in April, she is a changed woman, far happier, and very well cared for. All this is down to excellent management, and excellent staff who care about what they do
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 05 Jul 2017:
Thank you for your wonderful review about the high standards of care in Allesley Hall. It is great to hear that your mother is happier and very well cared for. Thank you for your lovely comments about the excellent meals and choices available. The staff team will be delighted to hear such a positive comments.
Review submitted from a Postal Card by Jane O (Daughter of Resident) on Wednesday 19 April 2017. Relates to March 2017.
Unfortunately, my Popsicals was only with you twelve days, but in that time, he was happy and comfortable. I found all the staff friendly and they all loved Pops.
Everyone was lovely when I lost him.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 02 May 2017:
Thank you for telling us about how well you felt we supported your loved one and the family through to the end of his life. We only get one chance to deliver good end of life care and the team will be heartened to hear that they got it so right.
Review submitted from a Postal Card by Pauline M (Wife of Resident) on Friday 31 March 2017. Relates to February 2017.
All staff are polite and very caring. There are lots going on for residents after lunch and food is very good. They have cakes and biscuits every day. They are looked after very well and I cannot think of anything I would want to be changed. If you want for anything like help to move my husband to a different position, it is done almost instantly. they bring tea, coffee, soft drinks all the time and we are all made very welcome.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 11 Apr 2017:
I am pleased to hear that our team at Allesley Hall are so welcoming and responsive, thank you for telling us about the care and support your Husband receives.
Review submitted from a Postal Card by B B (Wife of Resident) on Tuesday 31 January 2017. Relates to January 2017.
Just walking into the reception area of Allesley Hall gave a feeling of warmth and care from the people around. My husband was in palliative care for three weeks, all members of staff were efficient, kind and caring. They made my husband feel safe and comfortable. They also showed great kindness to me and allowed access at any time.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by Dorothy C (Resident) on Wednesday 24 August 2016. Relates to July 2016.
From the first contact, my friend and her family have had amazing support from all the staff at all levels. The care I have seen is second to none and as I visit at differing times I know it is not a show for my benefit but a truly caring home that has taken what was a traumatic time for us all and made it a bearable time. We have watched my friend improve in so many ways and this is all due to the care and attention she receives.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 30 Aug 2016:
Thank you for your wonderful review of the care and support your friend is receiving at Allesley Hall. It is reassuring to hear that you find our team to be so caring and supportive and I will be sure to let them know what you have said.
Review submitted from a Website Submission by Ceri R (Daughter of Resident) on Monday 4 July 2016. Relates to June 2016.
I cannot praise the staff at Allesley Hall highly enough. My mum is better cared for since she came here than she has been for years, at home or in hospital. All the staff, at every level, are kind and caring towards my mum and always friendly and welcoming to visitors. The rooms, setting and activities are super, the food is delicious and plentiful. It is such a weight off my mind to know mum is being cared for, physically, mentally and socially and being encouraged to participate and socialise. Her physical and mental health are so much improved since she moved in. I am absolutely delighted mum is here and I would recommend the home most highly to anyone.
Thank you so much to ALL the staff.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 11 Jul 2016:
Thank you for taking the time to tell us about the care and support your Mum receives at Allesley Hall. It is lovely that we are able to take a weight off your mind and your wonderful comments about our kind caring and friendly team are greatly appreciated.
Review submitted from a Postal Card by Judith O (Wife of Resident) on Friday 24 June 2016. Relates to June 2016.
Allesley Hall comes up trumps again! My husbands condition has deteriorated and the response at the home as usual was prompt and helpful. He has been transferred to a more suitable room which has been more helpful to increased needs. Well done and thank you to all staff for making my husbands life better. You're the best.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 11 Jul 2016:
Thank you for your wonderful comments about the care and support our team provide for your Husband, they will be so pleased to know that you feel they are making your Husband's life better.
Review submitted from a Postal Card by S W (Sister of Resident) on Wednesday 15 June 2016. Relates to June 2016.
The staff are very caring and help my brother out all the time. They are always checking on him as he stays in his room most of the day. They do a lot of activities but he keeps himself in his room.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 17 Jun 2016:
Thank you for telling us about the care and support your Brother receives at Allesley Hall. I am pleased to hear that you find our care team so caring and attentive and that you feel your Brother is so well cared for.
Review submitted from a Website Submission by Eilish C (Daughter of Resident) on Friday 6 May 2016. Relates to May 2016.
My father was admitted to Allesley Hall in March 2016. He was quite poorly and needed nursing care. He had previously lived a supported but independent life in his own home. The care given to my father at Allesley Hall was exceptional. He flourished within days of his arrival there and it felt as though he had been there for many weeks. Those caring for him also got to know him very well in a short space of time and it was a great comfort for my sister and myself, knowing his every need would be catered for.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 23 May 2016:
Thank you for sharing your experience of the care your Father received at Allesley Hall. It is wonderful to hear how he flourished under the teams care and that this was such a comfort for you and your Sister at what I can imagine was a difficult time.
Review submitted from a Website Submission by Carmel B (Daughter of Resident) on Sunday 24 April 2016. Relates to March 2016.
My father moved into Allesley Hall on 18 March 2016.
The care shown by everyone was excellent. All of his care needs were catered for to the highest standard. Every concern was immediately dealt with and my dad was treated with the greatest of care and respect. He was very comfortable and I was always made very welcome on my visits to Allesley Hall. I felt very confident that dad was well cared for when I was not with him. This gave me great comfort.
I cannot recommend this place highly enough.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 04 May 2016:
Thank you for your wonderful review about the care and support your Dad received at Allesley Hall. It is always difficult when a loved one has to go into a home to live and the team will be delighted to know that you always felt confident your Dad was receiving the care and support he needed when you weren’t there.
Review submitted from a Postal Card by Carol W (Sister of Resident) on Thursday 8 October 2015. Relates to September 2015.
My sister has been a resident since October 2004. During her stay to date the manager who previously worked at the home then took over as manager is a caring professional nurse who goes beyond what's necessary to provide excellent care to my sister. The nursing staff are caring, professional and all know my sister well and again provide me with comfort that when I'm not able to visit, they are looking after her well. The home environment is excellent and the grounds maintained well.
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bernie Parrott, Home Manager at Allesley Hall responded to this review on 09 Oct 2015:
Thank you for reviewing the care and support your sister receives at Allesley Hall. It is great to hear that you are comforted by the way our staff team care for your loved one. Thank you for your lovely comments, I’m sure that the staff team will be delighted to hear such positive comments.
Review submitted from a Website Submission by Clare L (Daughter of Resident) on Monday 6 July 2015. Relates to July 2015.
The staff at Allesley Hall are super, very friendly, very caring and most importantly have provided an outstanding level of care. The room is clean, spacious and comfortable. The home provides multiple activities for residents including band in the park in the summer. I couldn't wish for my relative to be in a better place of care
How likely would you be to recommend Allesley Hall? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
February 2018
There are currently no Care Home Idol entrants who have performed at Allesley Hall