Allesley Hall, Coventry, West Midlands
Allesley Hall, Coventry, West Midlands
Allesley Hall, Coventry, West Midlands

Allesley Hall specialises in person-centred care and support, within an accommodation with high quality furnishings, landscaped gardens and modern en-suite facilities.

Personal care plans are designed to suit individual interests and abilities, incorporating both mental and physical health complications, while adhering to a company policy that supports respect and dignity.

Residents are consulted over food menus, with meals fully prepared on-site by expert chefs who can meet any specialist dietary requirements.

Group: MHA (Methodist Homes)

Local Authority / Social Services: Coventry City Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Old Age

Single Rooms: 43

Shared Rooms: 1

Rooms with ensuite WC: 42

Facilities & Services: Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Allesley Hall: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Allesley Hall has a Review Score of 9.8 (9.773)

The Review Score of 9.8 (maximum of 10) for Allesley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Allesley Hall in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.884 for Allesley Hall is calculated as follows: ( (170 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 189 Ratings = 4.884

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.889 Points relating to the number of positive Reviews for Allesley Hall is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 8 Reviews ÷ 9 Target = 0.889

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Allesley Hall?

  • Extremely LIKELY
    16
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Allesley Hall

  • Daughter of Resident/Service User
    7
  • Sister of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

My brother has complex needs due to his learning difficulties and has required an increased level of care. We, as a family, are very impressed with how well the staff at Allesley Hall have quickly learnt to anticipate and interpret what my brother requires. This in turn, has, in our opinion, helped to prevent his fluctuating conditions from deteriorating.

The care provided is exemplary.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 27 Oct 2017:

Thank you for telling us about the excellent care and support that your brother is receiving in Allesley Hall. It’s great to hear that the staff have quickly learned to anticipate and interpret your brother’s needs. I will be sure to pass your lovely comments to the team in Allesley Hall.

My wife's room was decorated to celebrate her birthday. Staff went out of their way to help make it a memorable day, including giving her a bouquet of flowers and baking a massive cake with candles. I cannot praise them all enough and it made not only her day, by mine, her two daughters, granddaughters, sisters and brother who also visited her and commented as above. Many many thanks.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 24 Aug 2017:

Thank you for your wonderful review of Allesley Hall nursing home. I am very pleased that your wife’s birthday celebration was a memorable day for her and the rest of the family. I will be sure to pass your lovely comments to our team.

My sister had wonderful care. It was the best home that she has been in (she had been in 3). She was very happy and well looked after. Everyone was very friendly and said what a lovely patient she was.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 02 Oct 2017:

Thank you for telling us about the wonderful care your sister has received in Allesley Hall. It is great to hear that she was very happy and well looked after. I will be sure to pass your lovely comments onto the staff team.

We have been so fortunate, that following a severe stroke, my mother spent the last 3 years of her life in the beautiful environment of Allesley Hall. As she was unable to speak, staff worked very closely with us to guarantee, that the care provided, was what she would have wished. This also included support from the speech therapist and the physiotherapist who worked hard to ensure that her posture and mobility did not deteriorate further. We also felt we could approach the manager and her team to raise concerns at any time, which were always dealt with promptly.

Whenever we visited, we were made welcome. There was a varied programme of activities, including memorable birthday celebrations. Although the death of a family member is sad, I have some beautiful memories of my mother’s final hours, made possible by the care and sensitivity of all the staff to her and our needs. We cannot fault the care that my mother received and the support we were given throughout the entire three years.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 05 Jul 2017:

Thank you for your wonderful review about the care and support that your mother has received in Allesley Hall. It is really important for all concerned that we support everyone during the end of life journey. It is lovely to hear that you have beautiful memories of your mother final hours made possible by all staff.

My Mother came to Allesley Hall In April 2017. How refreshing it was to find a nursing home which has such high standards, and cares.

It would take far too long to itemise each individual aspect, suffice to say ALL staff give 110%. Nothing is too much trouble, cleanliness is beyond reproach, for want of a better saying 'you could eat your dinner off the floor', any spillages are immediately attended to. The cleaning staff are to be commended, as are the caring staff and nursing staff - all are readily at hand to assist.

Meals are excellent and what a choice, there is no way anyone could go hungry - if a particular meal does not suit, staff will readily find something for the resident. All residents are treated with care, compassion and dignity. Rooms are light and airy. Different activities every day. As mentioned, my Mother came in April, she is a changed woman, far happier, and very well cared for. All this is down to excellent management, and excellent staff who care about what they do

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 05 Jul 2017:

Thank you for your wonderful review about the high standards of care in Allesley Hall. It is great to hear that your mother is happier and very well cared for. Thank you for your lovely comments about the excellent meals and choices available. The staff team will be delighted to hear such a positive comments.

Unfortunately, my Popsicals was only with you twelve days, but in that time, he was happy and comfortable. I found all the staff friendly and they all loved Pops.
Everyone was lovely when I lost him.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 02 May 2017:

Thank you for telling us about how well you felt we supported your loved one and the family through to the end of his life. We only get one chance to deliver good end of life care and the team will be heartened to hear that they got it so right.

All staff are polite and very caring. There are lots going on for residents after lunch and food is very good. They have cakes and biscuits every day. They are looked after very well and I cannot think of anything I would want to be changed. If you want for anything like help to move my husband to a different position, it is done almost instantly. they bring tea, coffee, soft drinks all the time and we are all made very welcome.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 11 Apr 2017:

I am pleased to hear that our team at Allesley Hall are so welcoming and responsive, thank you for telling us about the care and support your Husband receives.

Just walking into the reception area of Allesley Hall gave a feeling of warmth and care from the people around. My husband was in palliative care for three weeks, all members of staff were efficient, kind and caring. They made my husband feel safe and comfortable. They also showed great kindness to me and allowed access at any time.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the first contact, my friend and her family have had amazing support from all the staff at all levels. The care I have seen is second to none and as I visit at differing times I know it is not a show for my benefit but a truly caring home that has taken what was a traumatic time for us all and made it a bearable time. We have watched my friend improve in so many ways and this is all due to the care and attention she receives.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 30 Aug 2016:

Thank you for your wonderful review of the care and support your friend is receiving at Allesley Hall. It is reassuring to hear that you find our team to be so caring and supportive and I will be sure to let them know what you have said.

I cannot praise the staff at Allesley Hall highly enough. My mum is better cared for since she came here than she has been for years, at home or in hospital. All the staff, at every level, are kind and caring towards my mum and always friendly and welcoming to visitors. The rooms, setting and activities are super, the food is delicious and plentiful. It is such a weight off my mind to know mum is being cared for, physically, mentally and socially and being encouraged to participate and socialise. Her physical and mental health are so much improved since she moved in. I am absolutely delighted mum is here and I would recommend the home most highly to anyone.
Thank you so much to ALL the staff.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 11 Jul 2016:

Thank you for taking the time to tell us about the care and support your Mum receives at Allesley Hall. It is lovely that we are able to take a weight off your mind and your wonderful comments about our kind caring and friendly team are greatly appreciated.

Allesley Hall comes up trumps again! My husbands condition has deteriorated and the response at the home as usual was prompt and helpful. He has been transferred to a more suitable room which has been more helpful to increased needs. Well done and thank you to all staff for making my husbands life better. You're the best.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 11 Jul 2016:

Thank you for your wonderful comments about the care and support our team provide for your Husband, they will be so pleased to know that you feel they are making your Husband's life better.

The staff are very caring and help my brother out all the time. They are always checking on him as he stays in his room most of the day. They do a lot of activities but he keeps himself in his room.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 17 Jun 2016:

Thank you for telling us about the care and support your Brother receives at Allesley Hall. I am pleased to hear that you find our care team so caring and attentive and that you feel your Brother is so well cared for.

My father was admitted to Allesley Hall in March 2016. He was quite poorly and needed nursing care. He had previously lived a supported but independent life in his own home. The care given to my father at Allesley Hall was exceptional. He flourished within days of his arrival there and it felt as though he had been there for many weeks. Those caring for him also got to know him very well in a short space of time and it was a great comfort for my sister and myself, knowing his every need would be catered for.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 23 May 2016:

Thank you for sharing your experience of the care your Father received at Allesley Hall. It is wonderful to hear how he flourished under the teams care and that this was such a comfort for you and your Sister at what I can imagine was a difficult time.

My father moved into Allesley Hall on 18 March 2016.

The care shown by everyone was excellent. All of his care needs were catered for to the highest standard. Every concern was immediately dealt with and my dad was treated with the greatest of care and respect. He was very comfortable and I was always made very welcome on my visits to Allesley Hall. I felt very confident that dad was well cared for when I was not with him. This gave me great comfort.

I cannot recommend this place highly enough.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 04 May 2016:

Thank you for your wonderful review about the care and support your Dad received at Allesley Hall. It is always difficult when a loved one has to go into a home to live and the team will be delighted to know that you always felt confident your Dad was receiving the care and support he needed when you weren’t there.

My sister has been a resident since October 2004. During her stay to date the manager who previously worked at the home then took over as manager is a caring professional nurse who goes beyond what's necessary to provide excellent care to my sister. The nursing staff are caring, professional and all know my sister well and again provide me with comfort that when I'm not able to visit, they are looking after her well. The home environment is excellent and the grounds maintained well.

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Bernie Parrott, Home Manager at Allesley Hall responded to this review on 09 Oct 2015:

Thank you for reviewing the care and support your sister receives at Allesley Hall. It is great to hear that you are comforted by the way our staff team care for your loved one. Thank you for your lovely comments, I’m sure that the staff team will be delighted to hear such positive comments.

The staff at Allesley Hall are super, very friendly, very caring and most importantly have provided an outstanding level of care. The room is clean, spacious and comfortable. The home provides multiple activities for residents including band in the park in the summer. I couldn't wish for my relative to be in a better place of care

How likely would you be to recommend Allesley Hall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

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