Allesley Hall

Allesley Hall Drive, Coventry CV5 9AD
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9.9 70 Reviews
  • Allesley Hall, Coventry
Allesley Hall care home in Coventry, provides excellent care to people needing support.

Staff are trained to deliver compassionate care with dignity and respect for each care home resident.

Dietary requirements are catered for and residents can enjoy a wide range of activities to suit their interests.

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Care Provided by Allesley Hall

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Other Care Provided
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Last Refurbishment: 1990

Funding & Fees Guide for Allesley Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Allesley Hall Reviews (70)

Total of 70, showing 41-60
9.9

Allesley Hall has a Review Score of 9.9 (9.906) out of 10, based on 20 reviews in the last 2 years. Over all time Allesley Hall has 70 reviews.

Overall Experience

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Review from Anne M (Daughter of Resident) published on 20 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred to Allesley Hall from hospital. My mother was very poorly and frail and needed intensive nursing care. Mother is blind and we were all extremely anxious and worried about how she would cope with the transition to a new environment. The care, attention and compassion has been
second to none. As a family, we were made so welcome and to say mother has thrived at Allesley is an understatement. Every aspect of the home is five star, from the actual environment to the staff and attention to detail. A special mention needs to be made of the caring attentive responsive staff. The trained nurses are always around and visible to answer any queries. As a family, we have found the daily activity programme fabulous and this is something that my mother has really enjoyed. Mother now is the best she has been for a number of years and is it down to the outstanding care and interventions of Allesley.

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Review from D M (Daughter of Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was a resident at Allesley Hall for over five years and sadly passed away on 13/09/19 aged 100 years old.
This review covers a long period of time, so sometimes the care etc was excellent but not always. Therefore I feel that a rating between good and excellent is fair. Overall, the family were
very satisfied with the care mum received at Allesley Hall.

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Review from L T (Daughter-in-law of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We knew as soon as we saw Allesley Hall we didn't need to view any other nursing homes. The atmosphere amongst staff was upbeat and friendly. Couldn't have asked for a more perfect place for my mother-in-law to spend her final weeks. ALL members of staff were always approachable and accommodating. Thank
you.

Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for telling us about your experience in Allesley Hall. I am so pleased to hear that you felt it was the perfect place for your Mother-in-law. I will be sure to pass your lovely comments to the team.


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Review from Bev L (Daughter of Resident) published on 2 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot rate this home highly enough.
My mother entered Allesley Hall in a very ill and weakened state, so much so that my father stayed with her on her second night there as it was felt that my mum wouldn't make it through the night. However, I feel it is entirely down to the care my mum has been
given, she is making great progress and is gradually gaining weight (a gram at a time but it is still a gain) and is feeling much better. On top of this, the home has also cared for my father's well being and I can't thank them enough. My parents are both in their 80's and whilst being separated at the end of my mum's life isn't ideal Allesley has provided a home away from home for them, offering support and comfort whilst being upbeat and cheerful they have earned my utmost admiration.
The rooms themselves are a little dated but clean and comfortable. Mum was well enough to spend some time at a recent fete there and had a good time listening to the band. Thank you, Allesley Hall!

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Review from David H (Husband of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear wife was in the care of the staff at Allesley Hall for the last few months of her life. From the outset, we were made to feel most welcome by thoughtful and caring staff who always had a ready smile and gave quality time and attention to my wife's needs. All staff, nurses, carers, catering and
housekeeping, admin and management has the same caring attitude. Over and above the daily care need there was always a good range of activities for residents and visitors to enjoy. Visiting staff eg SALT, had the same caring attitude and the Chaplin was a great support and comfort. I was also impressed by the careful record keeping of nurses and carers.

Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for sharing the excellent care and support staff have provided to your wife in Allesley Hall. It is wonderful to hear that you were made feel welcome and there was quality time and attention for your wife’s needs. I am sure that the staff team will be delighted to hear such positive comments


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Review from Rachel S (Daughter of Resident) published on 25 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are not enough words to describe how utterly grateful I am to all of the staff at Allesley Hall, they made a very difficult journey so much more bearable, they did this with love, care and consistency not only providing flawless care for my dad but supporting and guiding us as a family too.
I
am indebted.
Many thanks and gratitude in abundance.

Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you very much for sharing your experience of Allesley Hall with us. It is wonderful to hear about the excellent care and support that the staff have provided for your dad but also supporting and guiding you and the family. The team will be delighted with your comments.


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Review from Jen H (Daughter of Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nursing home staff have been kind and friendly, caring for my mother since she transferred to their care from hospital. My mum has received good care in a professional manner and it has been a pleasure to visit her.


Thank you for the help and support we have received as a family from Allesley Hall

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Review from Ann P (Daughter of Resident) published on 3 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise the staff enough for their care, warmth, professionalism, patience and humour. My mother could not have received better care and we her family, could not have been made to feel more welcomed. The garden fetes and daily activities all added to the wonderful service provided at this amazing
home. My mother was treated with immense respect and dignity at the end of her life and I thank all of the staff from the bottom of my heart, on her behalf and remain in awe of them all.

Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for taking the time to write such lovely comments about your experience with us at Allesley Hall. It was our pleasure to have cared for your Mum.


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Review from April C (Daughter of Resident) published on 21 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Allesley Hall gave excellent palliative care and friendship to my father in the last couple of months of his life. He was happy there and enjoyed the food and activities, as well as the company of other residents. In his last few days, we were able to be with Dad around the clock, which
was so important to us. We were all treated with dignity, care and kindness. Thank you.

Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for your kind words at what must be a difficult time for you. We appreciate you taking the time to provide us with such lovely comments and are just so glad that we were able to support you all.


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Review from Michelino T (Son-in-law of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is excellent and staff are very caring. My Mother-in-law has only British tastes in food and so a number of foreign dishes on the menu are not suitable. This is our only complaint.

Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for the lovely compliments regarding the care your Mother-in-law is receiving and also for the feedback regarding choice of food; this will be discussed with the Chef to ensure we can offer your Mother-in-law a menu that she will enjoy more.


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Review from Richard L (Son of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent just over two weeks at Allesley Hall nursing home and we found the level of care, compassion and professionalism second to none. We were impressed from day one.

Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for telling us about the excellent care and support that your Father has received in Allesley Hall.


I am sure that the staff team will be delighted to hear such positive comments.


Bernie Parotts
Home Manager


Bernie.parrotts@mha.org.uk


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Review from Kerrie B (Daughter of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently passed here and I can honestly say that although she was there for a short time, the care and support that she received was amazing. Everyone involved in mum's care looked not only after her but her family as well, when we were there all day and night we were given food and drinks and
lots of support. This was at all levels from the domestic staff to the manager, if you are looking for a place for your loved ones then I would highly recommend Allesley Hall without hesitation. I would like to thank you all for looking after my mum with care, dignity and respect.

Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for telling us about the excellent care and support your mum received in Allesley Hall. It’s great to have it affirmed that the whole team contribute to support a resident and their family. I will be sure to tell them about your wonderful review.


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Review from Tracey G (Daughter of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellence staff and 5-star care, not only for my mum but my entire family. We are forever grateful to you all.

Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for sharing your experience of the care that your mum has received in Allesley Hall. It’s wonderful to hear about the excellent staff and 5-Star care. The team will be delighted to hear how highly you think of them.


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Review from Elizabeth S (Daughter of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Allesley Hall is a wonderful nursing home. My father was in there for the last 14 months until his death on the 30th of November 2017. He appreciated the care and consideration of all the staff and always said his care was excellent in all areas. On the afternoon of his death, the staff were very supportive
and kind to both my dad and myself which was very comforting. I would recommend Allesley Hall to anyone seeking a place for a loved one.

Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for sharing your lovely comments about the excellent care in Allesley Hall. It’s wonderful to hear that your father appreciated the care provided to him. But also the support and kindness provided by the staff for you and your father during his end of life care.
I will be sure to pass your heart-warming comments onto the staff team who will be delighted to receive them.


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Review from P T (Brother of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has complex needs due to his learning difficulties and has required an increased level of care. We, as a family, are very impressed with how well the staff at Allesley Hall have quickly learnt to anticipate and interpret what my brother requires. This in turn, has, in our opinion, helped
to prevent his fluctuating conditions from deteriorating.


The care provided is exemplary.


Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for telling us about the excellent care and support that your brother is receiving in Allesley Hall. It’s great to hear that the staff have quickly learned to anticipate and interpret your brother’s needs. I will be sure to pass your lovely comments to the team in Allesley Hall.


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Review from Edith P (Sister of Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister had wonderful care. It was the best home that she has been in (she had been in 3). She was very happy and well looked after. Everyone was very friendly and said what a lovely patient she was.

Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for telling us about the wonderful care your sister has received in Allesley Hall. It is great to hear that she was very happy and well looked after. I will be sure to pass your lovely comments onto the staff team.


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Review from Roger C (Husband of Resident) published on 24 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's room was decorated to celebrate her birthday. Staff went out of their way to help make it a memorable day, including giving her a bouquet of flowers and baking a massive cake with candles. I cannot praise them all enough and it made not only her day, by mine, her two daughters, granddaughters,
sisters and brother who also visited her and commented as above. Many many thanks.

Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for your wonderful review of Allesley Hall nursing home. I am very pleased that your wife’s birthday celebration was a memorable day for her and the rest of the family. I will be sure to pass your lovely comments to our team.


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Review from Teresa M (Daughter of Resident) published on 5 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother came to Allesley Hall In April 2017. How refreshing it was to find a nursing home which has such high standards, and cares.


It would take far too long to itemise each individual aspect, suffice to say ALL staff give 110%. Nothing is too much trouble, cleanliness is beyond reproach, for

want of a better saying 'you could eat your dinner off the floor', any spillages are immediately attended to. The cleaning staff are to be commended, as are the caring staff and nursing staff - all are readily at hand to assist.


Meals are excellent and what a choice, there is no way anyone could go hungry - if a particular meal does not suit, staff will readily find something for the resident. All residents are treated with care, compassion and dignity. Rooms are light and airy. Different activities every day. As mentioned, my Mother came in April, she is a changed woman, far happier, and very well cared for. All this is down to excellent management, and excellent staff who care about what they do


Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for your wonderful review about the high standards of care in Allesley Hall. It is great to hear that your mother is happier and very well cared for. Thank you for your lovely comments about the excellent meals and choices available. The staff team will be delighted to hear such a positive comments.


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Review from Joanna P (Daughter of Resident) published on 5 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so fortunate, that following a severe stroke, my mother spent the last 3 years of her life in the beautiful environment of Allesley Hall. As she was unable to speak, staff worked very closely with us to guarantee, that the care provided, was what she would have wished. This also included
support from the speech therapist and the physiotherapist who worked hard to ensure that her posture and mobility did not deteriorate further. We also felt we could approach the manager and her team to raise concerns at any time, which were always dealt with promptly.


Whenever we visited, we were made welcome. There was a varied programme of activities, including memorable birthday celebrations. Although the death of a family member is sad, I have some beautiful memories of my mother’s final hours, made possible by the care and sensitivity of all the staff to her and our needs. We cannot fault the care that my mother received and the support we were given throughout the entire three years.


Reply from Bernie Parrott, Home Manager at Allesley Hall

Thank you for your wonderful review about the care and support that your mother has received in Allesley Hall. It is really important for all concerned that we support everyone during the end of life journey. It is lovely to hear that you have beautiful memories of your mother final hours made possible by all staff.


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Review from Pauline M (Wife of Resident) published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are polite and very caring. There are lots going on for residents after lunch and food is very good. They have cakes and biscuits every day. They are looked after very well and I cannot think of anything I would want to be changed. If you want for anything like help to move my husband to a
different position, it is done almost instantly. they bring tea, coffee, soft drinks all the time and we are all made very welcome.

Reply from Bernie Parrott, Home Manager at Allesley Hall

I am pleased to hear that our team at Allesley Hall are so welcoming and responsive, thank you for telling us about the care and support your Husband receives.


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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Allesley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.906 for Allesley Hall is calculated as follows: ( (217 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 233 Ratings = 4.906

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Allesley Hall is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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