Brandon House Care Home

140 Old Church Road, Bell Green, Coventry CV6 7ED

Brandon House Care Home, Coventry, West Midlands
Brandon House Care Home, Coventry, West Midlands
Brandon House Care Home, Coventry, West Midlands

Brandon House Care Home is a purpose-converted property providing nursing dementia care for up to 35 residents.

The home offers a number of comfortable lounge areas where residents can relax or socialise. These are equipped with specially designed furnishings and offer scenic views of the gardens. There are a range of well-equipped bedrooms, some of which have views of the garden. Bedrooms are well-equipped and their décor is in-keeping with the rest of the home.

Residents’ individual tastes are catered for by the home’s chefs. They offer a choice of freshly prepared, nutritional meals and can cater for special dietary requirements. Residents at Brandon House are always treated with kindness and respect by the experienced HC-One home managers and staff members.

Group: HC-One

Person in charge: Sheryl Davis (Manager)

Local Authority / Social Services: Coventry City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Asperger Syndrome • Bipolar/Manic Depression • Challenging Behaviour • Epilepsy • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Bulgarian, Shona

Single Rooms: 35

Rooms with ensuite WC: 35

Facilities & Services: Palliative Care • Own GP if required • Own Furniture if required • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Brandon House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 08 Dec 2017

Please contact us for information regarding our bed availability

Reviews

9 Brandon House Care Home has a Review Score of 9 (8.998)

The Review Score of 9 (maximum of 10) for Brandon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Brandon House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.677 for Brandon House Care Home is calculated as follows: ( (67 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.677

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.321 Points relating to the number of positive Reviews for Brandon House Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 4 Reviews ÷ 7 Target = 0.571

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brandon House Care Home?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brandon House Care Home

  • Husband of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

My dad sadly passed away on Friday 20th October 2017. He passed away peacefully in hospital. Although the care at hospital was very good, I would have preferred him to have spent his last hours at Brandon House. That is how highly I rate the loving care he received at Brandon House. I was always made to feel that my dad was special. The staff, who I found friendly and welcoming every time I visited, genuinely cared for him. The manager understood it was not easy visiting a relative with Alzheimer's dementia, as did all the staff. To me that's important as visits can feel uncomfortable, especially when it is difficult to even communicate with your dad. There was always a professional approach in the warmth of the friendly atmosphere created. My dad was clearly at home there and never appeared concerned or unduly upset. All admin was dealt with without fuss or complication. Thank you to everyone who cared for my Dad.

How likely would you be to recommend Brandon House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

So happy our dad is now in this home. Staff demonstrate a genuine, caring, respectful attitude towards him.
Presentation of meals, ironed clothes, beautiful building and well-maintained gardens. I can't fault anything, an all-round fantastic home!
We love that he is taken out on day trips and there are regular events/ activities for him to take part in should he wish to.
As a family, we are so grateful for the care, time and attention our dad receives from all at Brandon House. Thank you!

How likely would you be to recommend Brandon House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Out of other homes in the area visited or experienced the management and staffing at Brandon House Care Home arise of the highest order. Frontline staff show empathy and care that continually impresses me. The catering and maintenance staff also deserve credit, when one considers the age of the building, that retains character. I am also impressed with the entertainment for residents, their families and visitors as there is always something on the agenda to look forward to complimentary tea and biscuits whilst visiting - WOW!

How likely would you be to recommend Brandon House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Excellent service from all staff, friendly, helpful, understanding of my wife's needs whilst in respite care, could not be better. Thank you so much it has given us more hope and understanding.

How likely would you be to recommend Brandon House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think they marvellous, they look after the people in there very well. They have a lot of time and patience with the residents. They are very helpful if you ask anything, they always respond and give you the right answers that you are looking for.

How likely would you be to recommend Brandon House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The girls are lovely and I am quite happy with the care at the home. Everybody is very nice and at the moment I am very pleased.

How likely would you be to recommend Brandon House Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Brandon House is a small, compact care home and as such, residents are more likely to get care on a personal or one to one basis than might otherwise be expected.

During early 2016, the home has had significant refurbishments to upgrade the general décor and facilities in community areas, including the gardens, to a high standard befitting the level of care given.

All staff, from management and admin to carers and nurses, from kitchen and laundry to cleaners and maintenance interact and fraternize with residents as the need or opportunity arises.

For those able to take part, there are wide and varied activities, entertainment and outings organised during the year.

My wife has been at Brandon for 4 years and is always treated with dignity and respect. I have every confidence in the caring capabilities, skills and professionalism of the vast majority of staff providing the service and in the management to ensure the caring standards remain high.

How likely would you be to recommend Brandon House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My wife who is at the late stage of dementia and since her admission to Brandon House, has received dignified care and attention, which could only be provided by staff that have been trained to a high standard. Any request or task never seems a problem, noticeable by the pleasant attitude in all the care given. I visit my wife on a regular basis and have always been treated with courtesy and respect, this with the excellent way my wife is cared for enables me to return home relaxed and content that all is being done to make her comfortable. My sincere thanks to all concerned at this first class nursing home.

How likely would you be to recommend Brandon House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Sheryl

Sheryl Davis

Job Title: Home Manager

Description:

Sheryl has gained over 25 years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and experienced leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Having joined Brandon House as Home Manager, Sheryl shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Brandon House.
When asked what she enjoys most about her role, Sheryl remarked:
“There’s nothing more rewarding than giving someone quality of life and making a difference to their life every day.”

Away from work, Sheryl enjoys a wide range of hobbies including playing in a steel band and teaching archery.

If you would like to find out more information about Brandon House, Sheryl has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Brandon House Care Home