Dovedale Court Care Home, Wednesbury, West Midlands
Dovedale Court Care Home, Wednesbury, West Midlands
Dovedale Court Care Home, Wednesbury, West Midlands

Located in Wednesbury, West Midlands, Dovedale Court Care Home is a large converted 76 bedded property offering Dementia, Nursing, Respite and End of Life care.

At Dovedale Court Care Home Residents have a choice of lounge areas. All have comfortable furniture and specially designed furnishings. There is a range of comfortable and well-equipped bedrooms decorated in keeping with the character of the house.

Chefs at Dovedale Court pride themselves in knowing the tastes of Residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Rebecca Steadman (Home Manager)

Local Authority / Social Services: Sandwell Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 76 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 76

Rooms with ensuite WC: 76

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Dovedale Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 21 Feb 2018

Please contact us for information regarding our bed availability

Reviews

9.5 Dovedale Court Care Home has a Review Score of 9.5 (9.508)

The Review Score of 9.5 (maximum of 10) for Dovedale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 35 Reviews over all time. This Average Rating is also the rating value for Dovedale Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 27 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.508 for Dovedale Court Care Home is calculated as follows: ( (242 Excellents x 5) + (151 Goods x 4) + (23 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 419 Ratings = 4.508

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Dovedale Court Care Home is based on 27 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 27 Reviews ÷ 15.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    22
  • Good
    12
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Dovedale Court Care Home?

  • Extremely LIKELY
    31
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Dovedale Court Care Home

  • Resident / Service User
    11
  • Daughter of Resident/Service User
    9
  • Son of Resident/Service User
    4
  • Granddaughter of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

Dovedale Court is always friendly and welcoming but December was made extra special for all residents with plenty of activities going on throughout this month. It was perfect, especially in the week before and after Christmas Day. The festivities made my friend feel so wanted and cared for and as this was her first Christmas here it could not have been any better for her.

Thank you and well done everyone.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother, on the whole, was treated excellently by the staff. During her final days, she was cared for in a way that you would wish for a mother to be cared for.

My only complaint was that during mum's final days, we didn't get a visit from the manager. She didn't appear after mum had passed away and I didn't receive any letter or card which would have been nice as mum was a well-loved, long-term resident. Maybe that is something you might like to look at as it would have been appreciated.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Clare Sheehan, Care Advisor at Dovedale Court Care Home responded to this review on 20 Dec 2017:

Thank you for your review, we appreciate all feedback received as this helps us to improve our service where required. We are so pleased that you are happy with the care provision to your Mother whilst she resided at Dovedale Court. We are pleased that the support given to your Mother during the final days of her life gave you some measure of comfort. Please accept our apology that you did not receive a visit from the Manager at the time, we understand how disappointed you will have felt. Please be reassured that this is an aspect of our service which is under review.

I haven't seen grandad for a few months as I live abroad. I came to visit him at Dovedale Court and he looked amazing. The staff were extremely welcoming and I could just see that they were all like an extended family, from the house keeps to the manager, I could not fault a thing.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been a resident for a few years now and I would recommend Dovedale Court to anyone. The staff, even through changes, are professional, friendly and most important of all, naturally caring. I have never once had any concerns. I can sleep at night knowing my father is in safe hands. The food is amazing too.

Dad is always smiling and I know this is down to the care he is receiving by the amazing staff.

Thank you Dovedale Court.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I enjoy living at this home. The food is fine.

I would like to go out sometimes, not stopping in the home all day.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My wife has been a resident at this care home for over two years and I have always been content and happy with the care she has received. I go to see her every day and I am always impressed by the cleanliness and the welcoming atmosphere. All of the carers are well trained and all seem to be willing to do that little bit extra to help the residents.

The entertainments team are very dedicated. The food is fantastic and is 5 star rated. We now have a strong management team and I am happy to leave my wonderful wife safe in their hands. The nursing team are very very good.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Dad moved into care at the end of June. The staff at Dovedale have been just fabulous, ensuring that Dad has settled in as well as possible. We family quickly had the comfort that Dad is now well cared for. His transition into care has gone as well as it could have done. Thanks to the staff at Dovedale.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The staff work hard trying to get the residents involved in daily activities, which is hard work with some of them. They have a lot of paperwork to do but most still manage a smile. Sometimes my uncle looks as if his clothes need changing but otherwise no problems.

How likely would you be to recommend Dovedale Court Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

HC-One, Careline Team at Dovedale Court Care Home responded to this review on 05 Sep 2017:

We appreciate the time you have taken to write this review and we value your comments. Thank you.
The health, wellbeing, safety and happiness of residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all residents deserve.

I cannot be better anywhere.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Well looked after, all needs met. Room kept tidy, staff most of the time are very good.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very good. The care staff are very good and very friendly too. Really helpful.

How likely would you be to recommend Dovedale Court Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Making the decision to put a loved one into a care home is one of the hardest decisions you have to make but from the first day my dad came to Dovedale Court Care Home, he was made to feel very welcome and at ease. He receives excellent care whilst maintaining his dignity at all times.
The staff here are very warm and caring towards him and often make him laugh with their humour which I feel is so very important. We as a family visit on a regular basis and it now feels like a home from home. A warm and friendly place to be.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my Nan moved into Dovedale Court, we immediately felt assured that the care she would get would be second to none and we weren't wrong. Top quality, no airs or graces, just heart felt care, so glad she is there; Home from Home.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is very well looked after at Dovedale Court, she often says how she likes all of the staff as they are friendly, polite and work hard to make her feel at home. I thank them all for how they look after Mum.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very well looked after.

How likely would you be to recommend Dovedale Court Care Home? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

I have been here a short while.
I was made to feel welcomed and would recommend it.

How likely would you be to recommend Dovedale Court Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I find the home lovely, the staff are friendly.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I'm happy with the care I receive. The home is lovely to live in and the care is good.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My mum is very happy and settled here. There are lots of activities and singers coming to Dovedale Court Care Home which she loves. The carers are really friendly and considerate to mum.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

If I had to come to home later in life, here is the place for me. All the staff work so hard but more importantly they truly care. It is not just a job, a life choice and they all deserve more. Maybe if a government official sadly spends a week here, maybe they will be more appreciative in what they all do.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

You could not wish for a better home for a loved one. Staff excellent and make all visits a treat. If there is a better home than this it must be run by angels above.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Each and every member of staff conducted themselves professionally answering any questions with a great amount of respect and knowledge. Handled my grandmother with utmost empathy and dignity not only till her last breath but also after her death.
When she passed away members of staff consoled us just like members of my own family despite the fact she had been with them no more than a fortnight.
When she stopped eating or drinking due to her dementia the staff spared no effort to cajole my grandmother to have at least something.
With all the horror stories we hear about care homes I was not keen at all on my grandmother being in any nursing home despite the fact she desperately required palative care for her last days.
However, the staff here genuinely enjoyed their work and have won our admiration.
May God bless each and every one.of you

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I have always found the staff very helpful and understanding of my grandmother's needs. They were very good at helping her to settle into her room and the routine of everyday life here. They are also encouraging her to join in with any activities without being overbearing. They have been very good with her. She is looked after very well.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was resident at Dovedale Court Care Home from November 2016, initially in the residential unit, moving to nursing care in February 2017. Our experience of the care she received in both units was very positive, she was treated with respect and staff went out of their way to try to meet her individual needs. Staff in both units were warm and friendly and seemed genuinely interested and caring towards her and supportive of us, her family. She passed away there on 31/03/17 and in death, their concern for her dignity continued.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was only in Dovedale for just over 12 months. Unfortunately, she passed away on there on the 21/1/17 but in the 12 months she was there, with the illness she had, she was extremely well looked after and cared for by the members of staff.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff treated my dad like he was theirs. I could not fault in any way their care and they were very helpful to me in trying times.
I do not know what I would have done without them. They are all a credit to you.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Excellent service but expensive.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This is an excellent home for the residents to stay in, they are well cared for and staff treated with respect. I'm very happy with the way that my mom is cared for.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We visited several other care homes within the region before deciding on Dovedale Court but from the moment we walked in the door the feeling we got from the staff and residents was great. The care plan was very detailed and the explanation of everything was clear and easily understood before proceeding. I would thoroughly recommend Dovedale Court for all a persons needs it would be home from home and everything a person could want for their loved one.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having little experience of care homes, the staff were exceptional, they were there for the resident and the family and made you feel at ease. The rooms were adequate, we unfortunately experienced losing someone at this home and the care, tenderness and dignity they gave was outstanding.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Some of the service I feel is good.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Poor

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Good

Management: Good

Safety / Security: Poor

Rooms: Good

Value for Money: Poor

I have been looked after very well. The staff have been kind and considerate to me. My room is very comfortable and warm. The food is very good.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am a resident at Dovedale Court. I am very happy with the care I receive, the staff are always very friendly and they chat with me. Staff were very welcoming when I first came to Dovedale and they helped me to settle in. It was a nervous time for me but they helped me to settle now I don't want to go anywhere else. The food here at Dovedale is really nice and well presented.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I feel that Dovedale Court do a good job of looking after my mother who can be challenging at times. The staff are always courteous and friendly and there is a happy atmosphere around the property.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We have been extremely happy with the care and attention our mother continually receives. The staff here- from admin to nursing- are like our extended family. We know they are always for us as well as looking after our mother. We cannot praise them enough and highly recommend Dovedale Court to everyone.

How likely would you be to recommend Dovedale Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

September 2013

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Dovedale Court Care Home