Dovedale Court Care Home

Hollyhead Road, Wednesbury WS10 7PZ
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9.8 128 Reviews
  • Dovedale Court Care Home, Wednesbury
Dovedale Court Care Home, located just outside the lovely market town of Wednesbury in the West Midlands, offers personalised nursing and residential dementia care in a friendly and welcoming setting.

A real home-from-home, Dovedale Court boasts a plethora of spots where residents can relax and socialise. Recently refurbished, residents also benefit from specially designed furnishings which maximise comfort and ensure residents feel at home. The courtyard garden is a tranquil spot in which to spend time and to catch up with friends and family, and the on-site salon offers the perfect space to enjoy a little TLC.

The dedicated and professional care team at Dovedale Court take the time to learn about each resident’s hobbies and interests. Not only does this make it possible to build positive relationships with residents, but it also allows them to curate an activities programme that compliments each residents' interests, supporting them to get involved with the Dovedale Court lifestyle.

Residents are also encouraged to take an active role in the Wednesbury community in whatever way suits them, whether it be building relationships with neighbours in local community groups and schools or taking trips out and about in the local area.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1341
  • Self-Funded Nursing Care: from £1341
  • RESPITE Self-Funded Residential Dementia Care: from £1341
  • RESPITE Self-Funded Nursing Care: from £1341

These prices are only a guideline, please contact Dovedale Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Dawn Allen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (76)

Dovedale Court Care Home Reviews (128)

9.8

Dovedale Court Care Home has a Review Score of 9.8 (9.778) out of 10, based on 29 reviews in the last 2 years.
Over all time Dovedale Court Care Home has 128 reviews.

Overall Experience
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Date Published
  • 128
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Reviewer Connection to Dovedale Court Care Home
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Total of 128, showing 21-40
Review from Julie F (Daughter of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has been a resident at Dovedale Court since February 2024. She is very happy here and settled in quickly. Every member of staff is so helpful and kind, they are 100% caring carers and love their jobs. Communication is excellent, I always know how Mam's been every day and throughout the night.
She loves the food, the meals are varied and nutritious, and there are always plenty of activities. I can't recommend Dovedale Court enough. My mam is safe, happy, clean and well cared for.
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Review from L B (Daughter of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mom spent her end-of-life care here after leaving the hospital. We instantly felt a warm, caring, happy environment as we first entered the home. Every staff member was kind, loving, professional and relatable. We were very happy Mom spent her last weeks in this home, it gave us much-needed peace
of mind. In her last hours, we were talked through the process, provided with food, drinks and emotional support. The management and staff here are excellent and we thank you all for the love and care extended to Mom and her daughters.
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Review from Craig G (Son of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and support for my Father has been 1st class. The friendliness of the staff and their excellent response times have been such a reassurance to the family.
The managers, nursing and caring staff have the right balance between professionalism and the personal touch in my opinion.
For someone
who would only eat his Wife's food to say how good the meals are is the highest compliment.
The room and communal areas are kept very clean.
This is an excellent all-round 'caring and supportive home' and you all deserve credit.
A big Thank You.
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Review from Donna S (Daughter of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom was recently put on end-of-life care as of end of January. Myself and several family members stayed over through the night and day, the staff were amazing went above and beyond supporting us as a family and of course Mom.
Offering us meals every mealtime, spare room to sleep in, and just general
care and concern for us all.
Mom was always kept comfortable, repositioned and changed on a regular basis, Mom has made a miraculous recovery and is improving every day, we've even had the kitchen staff come and see me to see how we would prefer her food, what and when we should give her as not a lot of appetite at the minute.
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Review from Tracey W (Daughter-in-law of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and all the wonderful staff at Dovedale arranged a party for my father-in-law on Saturday 18th November to celebrate his 90th Birthday (20/11/23). All the family cannot thank everyone enough. It was fabulous and such a joyous occasion. They certainly pulled out all the stops and thought
of everything to make his 90th Birthday so special. Once again a great big humongous thank you. Your kindness will never be forgotten by all of us.
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Review from S F (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the care, attention and love shown to my mom. Nothing is too much trouble for anything I request for Mom.
The management have been really attentive to Mom's needs. Always there when you need to talk. All staff take a personal interest, not only in my mom but in all residents which
I have observed. Staff really care about family members too. I couldn't think of anywhere else I would like my mom to be cared for!
A very big thank you to all staff.
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Review from Jane B (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care home. Staff are very friendly helpful and kind, nothing is too much trouble. They have treated Mom and our family with great respect and kept us up to date with our mom's care. Excellent choice of care home. Staff and manager are a credit to the care home. Would recommend the care home
and have supported us.
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Review from John B (Respite Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at Dovedale Court has been a pleasure and everyone from management, nurses, carers, cooks and cleaners are all helpful and kind. My experience here has been a delight.
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Review from Marie W (Daughter of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We want to say how the staff night and day looked after and loved Dad. You were all amazing, thank you from the bottom of our hearts.
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Review from Neil P (Son of Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad recently passed away at Dovedale Court after spending the last 8 weeks of his long life (he was 93 years old) in their care, following 4 months in NHS care. We could not have been more pleased about how they looked after him, always with compassion and dignity.
They also 'went that extra mile'
- a favourite expression of my dads - in helping him to visit my mum, who is also a resident in another care home, whom he had not seen since March before he was taken ill. They helped him out of bed into a wheelchair for breakfasts and lunch, he had previously been deemed bed-bound and that facilitated him being able to visit his wife with the help of the care home minibus. Space does not allow me to mention too many names, but the care home manager and two who welcomed my dad on arrival and looked after him frequently deserve specific mentions for their professionalism and their caring attitude. Can't forget a big shout out to the welcoming residents in reception.
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Review from Vicky H (Granddaughter of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant BBQ and food. Ccurries great, rice and peas. My grandad had a lovely day in the sun. Thanks to the chefs for their hard work.
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Review from Kathryn T (Daughter of Resident) published on 18 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not have found a better care home anywhere for my parents. The staff are like another family. I am the last person who ever wanted my parents in a home, but I am so satisfied that they are being looked after, are safe and loved. I said the other day, 'I want to come here when it's my turn'.
Can not praise them enough. They would not be with us if it was not for this beautiful care home.
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Review from J N (Daughter of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a resident at Dovedale Court, the staff are very friendly and welcoming she was there for fifteen months before sadly passing away, I was there during the night and the night staff was there for myself and my mom. She was well cared for and treated with dignity.
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Review from John C (Son of Resident) published on 24 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that the team has given my mom has been absolutely first-class in all aspects. The team are caring, professional, helpful and kind to Mom on all levels. The care home offers full activities and facilities for their residents and the support you offer all-round to our family at this difficult
time is so comforting and we can't thank the team enough. Dovedale Court Care Home is a credit to your industry.
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Review from M M (Daughter of Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very welcoming and helpful. My mom has settled very well at Dovedale Court Care Home which is very comforting for myself and family. The staff also are very good with my elderly father when he visits his wife. All in all, very happy with everything.
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Review from Sandra C (Daughter of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team have been supportive of my mum and me through difficult times, recurring illness and working with other services to try to provide the best care and solutions for all of us. Their understanding and perseverance made a real difference. Thank you!
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Review from P D (Wife of Resident) published on 16 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is welcoming and friendly from the time you arrive.
The care and kindness of all staff are absolutely wonderful.
My husband has quite complex care and medical conditions which are looked after impeccably.
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Review from Callum W (Grandson of Resident) published on 27 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dovedale Court Care Home is a very warm, welcoming home that supports the residents in a kind and caring manner and I am very grateful for everything they have done (staff) and for welcoming my nan in a loving way. The environment is also a clean and very hygienic place.
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Review from Kerry T (Daughter of Resident) published on 27 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What can I say, what a care home. Fantastic staff, very welcoming. Everyone looks after my mom wonderfully. Mom is very happy and content. Fantastic, very happy.
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Review from Heather L (Daughter of Resident) published on 22 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very happy with the care provided to my father during his stay.
The staff have all been wonderful and caring. Very attentive. Food was enjoyed. My father is not easily pleased but he has no complaints about this home. Thank you to all the staff.
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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Dovedale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Dovedale Court Care Home is calculated as follows: ( (281 Excellents x 5) + (56 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 347 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dovedale Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Dawn

Dawn Allen

Job Title: Home Manager

Introducing Dawn Allen
Home Manager at Dovedale Court, Wednesbury


What does ‘kindness’ mean to you?


“For me, kind care is ensuring that we provide the highest quality of care to meet a range of needs for each individual, enhancing a Resident’s experience of being in the home.”


As a dedicated healthcare professional, Dawn has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Dawn closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Dovedale Court.


When asked what she enjoys most about her role, Dawn remarked:


“I really enjoy being part of such a fantastic team. It means so much to me to work together to ensure our Residents are happy.”


Outside of work, Dawn is very family orientated, as she enjoys spending quality time with her children.


If you would like to find out more information about Dovedale Court, Dawn has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dovedale Court Care Home to verify any information. View our terms and conditions. Dovedale Court Care Home has an Enhanced Service - more info.