Dovedale Court Care Home

My mom has come on so well since she has been a resident at Dovedale Court Care Home it is lovely to see her happy settled and well cared for after some bad experiences with other care homes. The staff are friendly and always helpful. Her bedroom is always clean and tidy. The meals are really nice and all the other residents seem happy and content. I wouldn't hesitate to recommend the home to anyone.

My father has only been with Dovedale a short time but he has improved massively. All the staff are amazing and always going above and beyond. The management are very approachable and always willing to help. The standards of the care home are fantastic and I am glad my dad has managed to get a room here. Thank you all so much.

Our parents spent two years at this establishment and we found it to be very clean and excellently managed. This home is not a place where a resident has behavioural dementia. I feel the home needs to clearly state this in order for persons to be assessed properly and not get moved 2 1/2 years into their time there, but overall it's run well.

All the staff (kitchen, cleaners, nursing and carer) are very pleasant and nice to talk to. They all work hard and looking after the elderly is a very difficult job. All of the mom's carers are very nice and do a good job and work so hard as do all the carers. Please pass our thanks and gratitude on to the carers as they are an asset to your company are are appreciated.

Very good facilities and the staff are excellent and loving to my mother even though she could be rude and hurtful, food-wise. My mother was on a soft diet, and although on a soft diet, thought the choices should still have been more varied. The bedroom is clean and tidy however needs a bit of love and attention (decoration). Overall good with excellent carers. God Bless.

My father's been in a month and he has had outstanding care so far. Nothing but praise for all concerned.

My mother has recently been on end of life and was admitted to Dovedale Court. The care and support has been excellent. The staff are all friendly and very helpful in any way. The managers nurses and staff are all professional and have the right balance of looking after all the people that they care for. The admin has always time for you if you need anything. Dovedale Court has a welcoming environment and treats everyone they look after as a family. We can't thank all the staff enough for looking after us, especially mom

As a visitor, it is a pleasure to be there and I can leave safe in the knowledge that Mom is being looked after to the best of everyone's ability. Mom herself is settled and content. Thank you everyone.

My aunt was a resident in this home for the last stage of her life. Whilst she was living there she was very content, comfortable and treated with the utmost care and compassion.

My mam has been a resident at Dovedale Court since February 2024. She is very happy here and settled in quickly. Every member of staff is so helpful and kind, they are 100% caring carers and love their jobs. Communication is excellent, I always know how Mam's been every day and throughout the night. She loves the food, the meals are varied and nutritious, and there are always plenty of activities. I can't recommend Dovedale Court enough. My mam is safe, happy, clean and well cared for.

Our mom spent her end-of-life care here after leaving the hospital. We instantly felt a warm, caring, happy environment as we first entered the home. Every staff member was kind, loving, professional and relatable. We were very happy Mom spent her last weeks in this home, it gave us much-needed peace of mind. In her last hours, we were talked through the process, provided with food, drinks and emotional support. The management and staff here are excellent and we thank you all for the love and care extended to Mom and her daughters.

A big Thank You.

Mom was always kept comfortable, repositioned and changed on a regular basis, Mom has made a miraculous recovery and is improving every day, we've even had the kitchen staff come and see me to see how we would prefer her food, what and when we should give her as not a lot of appetite at the minute.

The manager and all the wonderful staff at Dovedale arranged a party for my father-in-law on Saturday 18th November to celebrate his 90th Birthday (20/11/23). All the family cannot thank everyone enough. It was fabulous and such a joyous occasion. They certainly pulled out all the stops and thought of everything to make his 90th Birthday so special. Once again a great big humongous thank you. Your kindness will never be forgotten by all of us.

A very big thank you to all staff.

Wonderful care home. Staff are very friendly helpful and kind, nothing is too much trouble. They have treated Mom and our family with great respect and kept us up to date with our mom's care. Excellent choice of care home. Staff and manager are a credit to the care home. Would recommend the care home and have supported us.

My stay at Dovedale Court has been a pleasure and everyone from management, nurses, carers, cooks and cleaners are all helpful and kind. My experience here has been a delight.

We want to say how the staff night and day looked after and loved Dad. You were all amazing, thank you from the bottom of our hearts.

They also 'went that extra mile' - a favourite expression of my dads - in helping him to visit my mum, who is also a resident in another care home, whom he had not seen since March before he was taken ill. They helped him out of bed into a wheelchair for breakfasts and lunch, he had previously been deemed bed-bound and that facilitated him being able to visit his wife with the help of the care home minibus. Space does not allow me to mention too many names, but the care home manager and two who welcomed my dad on arrival and looked after him frequently deserve specific mentions for their professionalism and their caring attitude. Can't forget a big shout out to the welcoming residents in reception.

Brilliant BBQ and food. Ccurries great, rice and peas. My grandad had a lovely day in the sun. Thanks to the chefs for their hard work.