Newbury Manor Nursing Home

Newbury Lane, Oldbury B69 1HE
Review Us
9.7 100 Reviews
  • Newbury Manor Nursing Home, Oldbury
Newbury Manor Nursing Home in Oldbury gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

Show Newbury Manor Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1000
  • Self-Funded Nursing Care: from £1000
  • Self-Funded Nursing Dementia Care: from £1000
  • RESPITE Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Dementia Care: from £1000
  • RESPITE Self-Funded Nursing Care: from £1000
  • RESPITE Self-Funded Nursing Dementia Care: from £1000

These prices are only a guideline, please contact Newbury Manor Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kharum Singh (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (12)

Visiting

  • All Visitors must make sure they check in and out via e-reception book.

Parking

  • A car park is situated outside the building, this is for Newbury Manor visitors only.

Newbury Manor Nursing Home Reviews (100)

Total of 100, showing 41-60
9.7

Newbury Manor Nursing Home has a Review Score of 9.7 (9.729) out of 10, based on 26 reviews in the last 2 years. Over all time Newbury Manor Nursing Home has 100 reviews.

Overall Experience

  • 69
  • 27
  • 3
  • 0
  • 1

Date Published

100
7
10
26
74

Review from L M (Daughter of Resident) published on 21 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely impressed with the care my father has received, especially when his wife passed away. The staff work extremely hard and they are always supportive and helpful. I would recommend this nurse home and I can't thank them enough for all that they have done for my father. Management
are excellent as well as the whole team.

Reply from Kam Kaur, Administrator at Newbury Manor Nursing Home

Thank you for your kind words, it was a pleasure to look after your dad.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean M (Resident) assisted by family/friend published on 27 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my 91st birthday at the beginning of August and the staff were very happy to help me celebrate, by wishing me happy birthday and making a beautiful tasty cake. I can only say that all the staff at Newbury Manor are helpful, considerate, kind and always very pleasant. Always ready to attend to
all my needs day or night. Nothing is too much trouble for them. As I am bedridden staff pop their heads around the door all the time to make sure I am okay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V B (Daughter of Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My father was discharged from hospital to Newbury Manor. He was there for two and a half weeks. During that time, he was treated with dignity and care. Communication with family was excellent. He enjoyed the food and the company of staff and other residents. As a family, we were all treated very kindly.
This was very much appreciated at what was a stressful time. Thankfully, Dad was well enough to be discharged home after his short stay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan D (Son of Resident) published on 5 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had severe dementia and was extremely well cared for in her two years here. I live 250 miles away so it was a great comfort to know she was looked after so well. The staff were excellent and communicated with me whenever any problem arose.

Reply from kam kaur, Administrator at Newbury Manor Nursing Home

Thank you for your kind words, it was a pleasure to look after your mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gary P (Son of Resident) published on 5 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the overall care and support given to my mother. All of the staff are very professional and caring and we know that my mother is pleased with the care she receives and the friendliness and compassion of her carers. Our family is very grateful to all of the hard-working staff who have
continued to provide the same level of care during the COVID-19 pandemic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda F (Niece of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is looked after extremely well. Her needs are met more than adequately. I am notified regularly if she isn't well, and treatment is given or the doctor called to see her when necessary. Although since covid, lack of being able to visit regularly has had a detrimental effect on my aunt's mental
health.

Reply from Sarah Newman, Administrator at Newbury Manor Nursing Home

Thank you for your kind words Linda, much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole H (Daughter of Resident) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in Newbury Manor Nursing Home for 4 weeks before he died and the care and compassion given to him and I was amazing. Would have no hesitation in recommending. Thank you, Newbury Manor. Every aspect of care was delivered as if looking after their own relatives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D L (Granddaughter of Resident) published on 23 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always pleasant to visitors. My nan is usually hard to please and always dreaded going into a home, but other than wishing to go on days out (Covid stopping her) she has no complaints which is an amazing achievement.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert T (Son of Resident) published on 10 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff, no problems from my experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Niece of Resident) published on 5 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my aunt has been a resident at Newbury Manor she is happier, kept clean and stimulated.
The staff are very friendly nothing is too much trouble.
I have and would recommend this home to family and friends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J T (Daughter of Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was treated with loving care, support and kindness during her 18 months at Newbury Manor. All of the staff showed her respect and affection and we know she was cared for with dignity.
The staff also supported family members with kind attention and compassion in Mom's final hours.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D L (Daughter of Resident) published on 7 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last 15 months of her life at Newbury Manor. She settled well and she felt that she was well cared for and that she had a better quality of life at Newbury Manor than she did trying to cope at home by herself. She particularly enjoyed the excellent meals. As her family, we were impressed
by the dedication and compassion shown by the carers and by the nursing staff. We were confident that my mother was in very good hands and it was a great weight off our shoulders to know that she was well looked after. We would have no hesitation in recommending Newbury Manor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart B (Son of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last few months since my father came into the home, I feel a good atmosphere due to the friendliness of all the staff and office staff and handyman. The staff do a good job interacting with clients and doing all sorts for special anniversaries of D.Day etc. Other activities going on from the
staff outside the home.

Reply from Joyce Sims, Administrator at Newbury Manor Nursing Home

Thank you for your kind words, we appreciate your positive feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan P (Brother-in-law of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I know from conversations I had with my sister-in-law she was very happy there and never having had any children she had more care and attention than she had in most of her life. Thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D M (Son of Resident) published on 18 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Newbury Manor for approx 7 weeks on a temporary basis. The staff went above and beyond to ensure my mother was well cared for and safe.
Exceptional care!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Daughter of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall I was satisfied with Newbury Care Home. I did approach the manager to introduce myself after about two weeks as I was puzzled they had not approached me.
My dad was well cared for. Some staff were friendlier than others.
When my dad was dying, the night staff were amazingly kind.
I did arrange
to return the following day with a suitcase to collect Dad's clothes but they had already been put out in black bin liners!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Son of Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

10/10 for the Birthday Party for my mom's 100th Birthday.
Thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne H (Daughter-in-law of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You treated my dad with great kindness and dignity. The overall care he received was excellent.
Everyone knew him from the manager to the chef and the site manager and all treated him the same.
All the carers, including day staff and night staff, were excellent and retained a high level of care every
day.
After Dad's passing, the emotion and love shown by the staff was overwhelming.
Thank you so much.

Reply from Joyce Sims, Administrator at Newbury Manor Nursing Home

Thank you for your kind words, he was a much-loved resident and will be sadly missed by all the staff and residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark H (Grandson of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our grandmother was well looked after and kept clean and tidy.
The staff were excellent with her. She lasted longer because of how well she was looked after.

Reply from Joyce Sims, Administrator at Newbury Manor Nursing Home

Many thanks for your kind words, she was a much loved resident at our home and will be sadly missed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jennifer L (Niece of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the time my Aunt was at the home she was treated very well.
Looked after, kept clean and the food was very good.
All the staff were friendly and very helpful, there were some activities if the patient was able to take part.
The home is well maintained and kept very clean.

Reply from Joyce Sims, Administrator at Newbury Manor Nursing Home

Many thanks for your kind words, she was a much-loved resident and will be sadly missed by all the staff and residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.729)

Overview of Review Score

The Review Score of 9.7 (9.729) out of 10 for Newbury Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.729 for Newbury Manor Nursing Home is calculated as follows: ( (247 Excellents x 5) + (40 Goods x 4) + (9 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 303 Ratings = 4.729

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newbury Manor Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (2)

Kam

Kam Kaur

Job Title: Home Manager

Joined: 2014

I am an ambitious, supportive and attentive Home manager, I have a lot of experience in handling challenging situations.


I enjoy helping my employer achieve their operational goals and supporting the team along the way.


I am comfortable and confident in supporting the team in achieving objectives.


I enjoy working at Newbury Manor and it is a pleasure to work with all the team.

Claire

Claire

Job Title: Senior Care Assistant

Joined: 2014

I have worked here as a care assistant since 2014, I became a senior care assistant shortly after.


I enjoy my job because I like to look after people, you gain a relationship with everybody that comes through the door. I hope to progress more here in the future.


It is important to me that all our residents are happy and well cared for, I believe myself and the team do a great job at that.


I go home happy knowing I have made someone's day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newbury Manor Nursing Home to verify any information. View our terms and conditions. Newbury Manor Nursing Home has an Enhanced Service - more info.