Newbury Manor Nursing Home

Newbury Lane, Oldbury B69 1HE
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9.7 100 Reviews
  • Newbury Manor Nursing Home, Oldbury
Newbury Manor Nursing Home in Oldbury gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1000
  • Self-Funded Nursing Care: from £1000
  • Self-Funded Nursing Dementia Care: from £1000
  • RESPITE Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Dementia Care: from £1000
  • RESPITE Self-Funded Nursing Care: from £1000
  • RESPITE Self-Funded Nursing Dementia Care: from £1000

These prices are only a guideline, please contact Newbury Manor Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kharum Singh (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (12)

Visiting

  • All Visitors must make sure they check in and out via e-reception book.

Parking

  • A car park is situated outside the building, this is for Newbury Manor visitors only.

Newbury Manor Nursing Home Reviews (100)

Total of 100, showing 61-80
9.7

Newbury Manor Nursing Home has a Review Score of 9.7 (9.729) out of 10, based on 26 reviews in the last 2 years. Over all time Newbury Manor Nursing Home has 100 reviews.

Overall Experience

  • 69
  • 27
  • 3
  • 0
  • 1

Date Published

100
7
10
26
74

Review from C G (Daughter of Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was only there for 4 days. From the time Mom went in on a Thursday due to a second stroke and PEG feed, we found the staff helped us to settle her, make her comfortable and she was even taken into to recreation TV area. They kept us informed and all my family were given comfort at Mom's sudden passing.
Thank you, we got the best care for the money Mom paid.

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Review from Stephen W (Son of Resident) published on 19 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We never expected to be in a position where we’d have to find a care home for Mum. She needed end of life care and the thought of putting mum in the care of someone else terrified us. From the moment we walked in Newbury Manor we knew she was safe. We’d planned on visiting many care homes, but the staff,
the rooms, the atmosphere - it was all so comforting, like a little family, so we didn’t visit any others. The care mum (and we) received was incredible. Mum wasn’t herself towards the end - but nothing phased the nurses, they treated her with the respect, dignity and compassion that only people with genuine care can deliver. They talked to her every day, addressed any of our concerns, and even shared a tear with us right at the end. They even made us drinks and sandwiches when we’d visit. We can’t thank Newbury Manor enough for helping us all through such a difficult time. We would 100% recommend the manor if you’re faced with the same difficult decisions we did.

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Review from Martin G (Friend of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited the home on a number of occasions and have been impressed every time. In particular the cleanliness of the place, the care given by the workers to the residents and the safe/happy atmosphere.
All the residents appear to be happy and well cared for.

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Review from Carol D (Wife of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in the care home for a short time but was treated with compassion and dignity.

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Review from Pat S (Daughter of Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care given to my mother was very good. What impressed over this was when inevitable difficulties arose the management welcomed discussion and an action plan was drawn up, with input from the family - problem solved.

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Review from David F (Son of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very happy place, always trying to keep residents active with various classes. Very good food. A very pleasant environment to live in.

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Review from M M (Grandson of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was in this care facility for end of life care. From the very start, the staff were extremely caring and respectful, not only with my nan but with us, as we sat with her during her final days. We as a family were looked after well with food and drink and found the support invaluable. My nan was
treated with dignity, friendly, caring, polite and respectful staff. Thank you.

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Review from John P (Son of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable and caring environment.


Staff are extremely helpful. Good rooms and common facilities. Kept very clean and tidy.

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Review from D O (Son of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A professional friendly team from the manager, reception staff, nurses, carers, helpers, cleaners and maintenance. We were kept well informed of all aspects of my father's care. The home provided an excellent choice of nutritious food and snacks.

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Review from Ruth T (Friend of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The many ways in which my best friend was cared for was excellent. She felt safe here because of the kindness shown to her by every staff member. It was also very apparent that the other residents were also treated with loving kindness and respect.
Menus offered a good variety and looked appetising.
There
was never unpleasant odours when visiting due to the high standard of cleanliness.

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Review from C S (Daughter of Resident) published on 3 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Newbury Manor were very accommodating and made the transfer from hospital to care home smooth. The staff looked after our relative with care and consideration.

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Review from Michael M (Respite Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience here has been very good. Never been in a care home before. You will, in future, be highly recommended. I will, once settled in, come and see you all. I thank you all for all your help. God bless and good luck in the future.

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Review from S C (Son of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was in the home for around seven weeks for end of life care.
The staff were caring and attentive.

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Review from Karen B (Niece of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly environment. Excellent support for relatives.

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Review from J L (Niece of Resident) published on 26 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers are pleasant and very helpful. The home is very well maintained and kept very clean. The food is always varied and well presented.

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Review from Arthur W (Brother of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Newbury Manor staff gave excellent care and support to my brother during the last 18 months of his life.
He was treated with dignity and respect and was quickly made to feel welcome.
I would like to say thank you to all the staff who gave a compassionate and caring service both to him and myself.

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Review from David P (Brother of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister went to Newbury Manor Nursing Home on an urgent basis. We did not know the home and thought we may move her if not satisfactory. From day one, we were delighted due to her excellent treatment. She improved and survived months after her original diagnosis. This was due to the care, food etc
she received at the home. As she gradually faded away, the wonderful care and sympathy continued. They were great.

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Review from Margaret S (Sister of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Newbury Manor is first class in every way spotlessly clean, good food, staff extremely efficient and always willing to help in every way.

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Review from J H (Son of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in the nursing home for only a short time (1 week) but in talking to him, he couldn't praise the home highly enough and the whole staff treated him wonderfully. He passed away on the 4/12/17 I was notified about his death early in the morning and I was treated with dignity and very professionally.

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Review from Julie K (Daughter-in-law of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Even though my mother-in-law's stay here was short, she was treated well. The staff were always friendly and helpful.


The care home was always clean and my mother-in-law was treated with respect.


I would recommend this home to anyone. It was one of the best homes she has been in over nine years

of illness and dementia.

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Current Review Score: 9.7 (9.729)

Overview of Review Score

The Review Score of 9.7 (9.729) out of 10 for Newbury Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.729 for Newbury Manor Nursing Home is calculated as follows: ( (247 Excellents x 5) + (40 Goods x 4) + (9 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 303 Ratings = 4.729

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newbury Manor Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (2)

Kam

Kam Kaur

Job Title: Home Manager

Joined: 2014

I am an ambitious, supportive and attentive Home manager, I have a lot of experience in handling challenging situations.


I enjoy helping my employer achieve their operational goals and supporting the team along the way.


I am comfortable and confident in supporting the team in achieving objectives.


I enjoy working at Newbury Manor and it is a pleasure to work with all the team.

Claire

Claire

Job Title: Senior Care Assistant

Joined: 2014

I have worked here as a care assistant since 2014, I became a senior care assistant shortly after.


I enjoy my job because I like to look after people, you gain a relationship with everybody that comes through the door. I hope to progress more here in the future.


It is important to me that all our residents are happy and well cared for, I believe myself and the team do a great job at that.


I go home happy knowing I have made someone's day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newbury Manor Nursing Home to verify any information. View our terms and conditions. Newbury Manor Nursing Home has an Enhanced Service - more info.