Newbury Manor Nursing Home

Newbury Manor was home for my mother for only a few weeks but for the most part I believe she was cared for to the best of anyone's ability. The nursing staff were caring,considerate and most of the carers were attentive, though I do feel they had a heavy workload most of the time.

Only negative we could mention would be visiting doctors did not engage in conversation with residents in order to ascertain their health issues, instead talking over their heads to the care home nurses, probably they are not sure how lucid residents are.

My father was taken to Newbury Nursing Home when he was very poorly. The manager and nursing staff treated my dad with dignity and the caring made his last days very comfortable. I will always be very grateful they went the extra mile for my dad.

My mother is cared for and treated with respect and dignity. Whenever we visit the staff are polite and friendly and we feel she is in a safe environment. She is always clean and fresh with her laundry done in house. We ask from time to time if she has any complaints and she never has, which we are satisfied with. Entertainment and therapy is weekly/daily done by one member of staff and involves the team if necessary and she works very hard.