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- Royal Star & Garter - Solihull care home

We tell everyone we know what a wonderful place it is.Jayne M(Daughter of Resident/Service User)

The food, cleanliness and overall service is truly first-class.G W(Daughter of Resident/Service User)

The care and understanding shown to my husband are second to none.R I(Wife of Resident/Service User)

We tell everyone we know what a wonderful place it is.Jayne M(Daughter of Resident/Service User)

The food, cleanliness and overall service is truly first-class.G W(Daughter of Resident/Service User)

The care and understanding shown to my husband are second to none.R I(Wife of Resident/Service User)

Royal Star & Garter - Solihull offers a warm welcome to residents and families. The home is rated ‘outstanding’ by Care Quality Commission and staff provide specialist dementia and nursing care tailored to the needs and wishes of each individual.
Every aspect of the home has been designed with residents’ well-being in mind, including a dedicated activities room.
The care team work hard to ensure that life for residents is comfortable,...
Care Provided by Royal Star & Garter - Solihull
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Royal Star & Garter - Solihull for full pricing details and T&Cs.
Contact Royal Star & Garter - Solihull to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Royal Star & Garter
- Voluntary / Not for Profit Owned
Person in charge
- Katie McCauley(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
- Ex-Service personnel and their partners
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Limited parking available at the Home, however pay and display car parks nearby that can be used.
Royal Star & Garter - Solihull Reviews (75)
Royal Star & Garter - Solihull has a Review Score of 9.9 (9.906) out of 10, based on 26 reviews in the last 2 years.
Over all time Royal Star & Garter - Solihull has 75 reviews.
The staff and management and really excellent and I know that my mother has the best of care. The activity programme and trips out all make a huge difference and a great help.
The environment is a happy one. Fun and games for those that want that. Privacy and quiet for those that wish.
Nursing care is second to none.
The home is a very caring, safe and kind environment and my mother is well settled and comfortable there. The standard of care is exceptional. I cannot speak highly enough of the staff.
I cannot imagine a safer, more caring and happy environment for my mother after a prolonged hospital stay prevented her returning to her own home. Beyond the first class medical and dietary provision, together with excellent and extremely well-maintained facilities, the wellbeing of the residents is clearly foremost in the minds of all staff - in whichever part of the home they are working. Within her wing, Mum is directly looked after by a consistent team of care assistants and other staff who have got to know her well. They are always cheerful, kind and understanding and always go the extra mile to keep her contented. After a visit, I leave feeling she is in the best of hands.
I am impressed with the consistently good overall standard of care my mother has received over the last 4 years. Minor issues do not detract from this.
Before coming to Royal Star and Garter Mum had spent 3 months in hospital and 4 months in a residential home. When Mum arrived at the Royal Star and Garter is was the first time our family could relax and not worry about her. We know all her needs are met and with genuine care and concern and that she is safe. All the activities and fun created in the home is outstanding and the care to detail and getting the residents involved is overwhelming.
The standard of care given to my husband is above and beyond anything we have previously experienced. They care, not only for the resident but also for the families.
Lovely staff in a delightful environment.
We have regular outings in the wheelchair, accessible charity owned bus. My favourites being shopping trips, meals out and theatre trips which sometimes my family accompany me on. We have monthly residents meetings to air our views to the team and get the lowdown on upcoming events. Our rooms are comfortable with hoist track from the bedroom to bathroom and staff always knock before entering. The carers get to know us and our interests. I love chatting to them and during crosswords. They are like my extended family.
Nursing staff were particularly thoughtful regarding Mum's individual needs and maintained a happy and positive atmosphere.
The standard of the living environment inside and outside was extremely high.
We are very grateful and cannot speak highly enough of the care that was extended to both Mum and ourselves as a family.
From the facilities, activities to the amazing staff - The Royal Star & Garter exceeded our expectations.
My father has been there 18 months mow and is extremely well cared for.
The staff are wonderful and so kind and caring.
My father moved to the dementia wing a few months ago as his dementia progressed.
It is comforting knowing he didn't have to move homes and that the dementia team are so well trained.
My daughter and I are so glad that we were able to obtain a place for her, taking into account my military service.
It is such a relief to know that she is so well looked after when I became unable to cope by myself.
This home is so different to any care home I have ever been in, the residents are treated with such respect, love and dignity by very dedicated people.
The residents are really well looked after and seem very happy, which is so important. The home is extremely clean and well maintained and they provide stimulating Dementia care in the specialist Dementia unit which has won them an award.
I have visited many care homes in the West Midlands area and in every aspect, this home far exceeds everything that any other care home could differ. My wife has been a resident here over three years, both my family and friends all state how fortunate we are for her to be in such an excellent home.
My husband living with advanced vascular dementia has been resident at The Royal Star & Garter Home for over two and a half years. Throughout that time he has been professionally cared for with great insight, understanding, warmth and humour. His emotional well being and contentment have always been the top priority of his care plan, although of course his physical needs have also been carefully addressed. Family and other visitors have always been welcomed so we and staff all work together as an extended family team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2020Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeOutstanding
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 12 Mar 2025
Open days are taking place in April at a Solihull care home rated as one of the best in the country. During two open days, Royal Star & Garter’s Solihull...
- 11 Feb 2025
The partners of residents at Royal Star & Garter’s three Homes have spoken about the importance of being able to spend time with their loved ones, whenever they want to,...
- 06 Feb 2025
Her Royal Highness The Princess Royal has been announced as the new Patron of veterans’ charity Royal Star & Garter. The Princess Royal is the charity’s third Patron since it...
There are no upcoming events for Royal Star & Garter - Solihull.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Royal Star & Garter
- 28 Feb 2023Recipient: Royal Star & Garter
- 30 Jun 2022Recipient: Royal Star & Garter
Accreditations
There are no accreditations posted yet for Royal Star & Garter - Solihull.
Meet the Team (1)

I qualified as an adult nurse in 2013 and specialised in Cardiology and High Dependency care at Solihull Hospital. I then went on to manage a local care home for three years before I had the pleasure of joining Star & Garter – Solihull, in June 2024.
I am extremely passionate about leading the team to provide gold-standard care for our residents, enabling them to provide person-centred, individualised care. I have a special interest in diversity and inclusion and keep up to date with the most recent research to support both the residents and staff. I have an excellent relationship with the local community, including adult health and social care, churches and schools to widen the access to and delivery of multiple well-being activities for the Home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royal Star & Garter - Solihull to verify any information. View our terms and conditions. Royal Star & Garter - Solihull has an Enhanced Service -more info.