Blossomfield Grange

1 Worcester Way, Off Dog Kennel Lane, Shirley, Solihull B90 4JX
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9.8 113 Reviews
  • Blossomfield Grange, Solihull
Blossomfield Grange offers high quality residential and dementia care for older people in the West Midlands. The home is set in beautiful, wheelchair-friendly landscaped grounds, designed for a gentle stroll or relaxing walks.

The passionate, dedicated team ensure that all residents’ individual needs and requirements are met; whether that is arranging for a favourite meal to be created by the chef or for residents to enjoy pursuing beloved hobbies or learning new skills. They also hold regular dementia support groups for residents, friends and family members.

The Solihull care home is easily accessible from Birmingham Airport and the M42, M6 and M40, making it a convenient location for visiting family and friends.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 109 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1199
  • Self-Funded Residential Dementia Care: from £1299

Respite stays are subject to a 20% uplift on the prices shown above.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Blossomfield Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Group/Owner

Person in charge

  • Jag Singh (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (109)
  • Single Rooms with ensuite Wet Room (98)

Blossomfield Grange Reviews (113)

Total of 113, showing 61-80
9.8

Blossomfield Grange has a Review Score of 9.8 (9.802) out of 10, based on 34 reviews in the last 2 years. Over all time Blossomfield Grange has 113 reviews.

Overall Experience

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Date Published

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Review from Geraldine C (Daughter of Resident) published on 20 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In October I moved my Mum into Sunrise, Solihull following a deterioration in her health.
I was concerned about moving her as she has Alzheimer's which means that any kind of change is particularly difficult for her. The team at Sunrise reassured me that all Mum’s needs would be carefully monitored
and supported, and they have been totally true to their word. In a matter of weeks, she has been regaining her strength and weight. She is also engaging with other residents, which is lovely, and she’s delighted by the trips out in the minibus. It's so reassuring to know she’s in great hands and being very well cared for and to see the improvement in her general health and wellbeing as a result. The Reminiscence Unit is very well-led, and Mum’s carers take respectful and thoughtful care of all her needs. The care/nursing staff also administer her medication with great patience and care, and the weekly feedback provided to keep me updated on how Mum's doing is really helpful.

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Review from Karen G (Daughter of Resident) published on 25 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly father had been taken very poorly and spent 3-weeks in hospital, then needing 24-hour care, which we couldn't offer at home. Due to Covid restrictions, it was a nightmare trying to navigate what our options were. The director of community relations at Sunrise was our saviour. She guided me
through everything with endless patience and kindness, always answering phone calls whatever time of day it was. When Dad was finally admitted to Sunrise, he absolutely loved his room and all the staff, always singing their praises. Nothing was too much trouble, anything we requested was immediately done, and everyone we spoke to was friendly and helpful. We were able to FaceTime any time we requested, which made a big difference being able to see and talk to Dad. It helped us all as we hadn't been able to have any contact since early January. Sadly Dad's time at Sunrise was short but, we cannot thank them enough for their help, kindness and compassion at such a difficult time. True superstars. Thank you.

Reply from Heather James, General Manager at Blossomfield Grange

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Solihull, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise, we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from Sally K (Daughter of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into care in October 2020; she has early signs of dementia and was really getting depressed living at home. Since she has been in care, her face has started to smile again. The carers are lovely, and you can see that she is happy being around them. She tells me how good everyone is and that
there is always someone doing something; she enjoys the company of people around her. I would not have believed that she would have settled in a home in the way that she has.

Reply from Heather James, General Manager at Blossomfield Grange

At Sunrise of Solihull, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team, we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your mum.

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Review from Hilary J (Sister of Resident) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister went to stay in Sunrise of Solihull for respite care after breaking her ankle in October and being unable to walk for a long time while it slowly healed. We live more than 200 miles apart but speak every day. She really loves living in Sunrise. Everyone is very friendly and welcoming. Apparently,
there are various activities every day to dip in and out of at will and great entertainment. Christmas and New Year were superb. She heaps praise on the chef(s) for the delicious meals served in the restaurant with multiple choices for every course. The staff have all gone out of their way to ensure her comfort and have helped at every stage of her rehabilitation. She says her room is lovely. She has her hair washed and styled each week, has had her nails done and hands massaged! It’ll soon be time to go home, and I know she isn’t really looking forward to going back to living alone after being part of the Sunrise “family”.

Reply from Heather James, General Manager at Blossomfield Grange

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Solihull, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise, we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from Beryl B (Respite Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a very pleasant stay here.
The staff and carers have been excellent, and I would be happy to return if the need arose.
Thank you all so much for your help and care.

Reply from Heather James, General Manager at Blossomfield Grange

Thank you for taking the time to review Sunrise of Solihull. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future, if your requirements change.

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Review from Brian T (Nephew of Resident) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is just coming to the end of four weeks respite care with Sunrise of Solihull following a period in hospital. In that time she has shown a very marked improvement in her health and overall well-being which will hopefully hold her in good stead for her return home. Before coming to Sunrise, my
aunt was very sceptical (to say the least!) about care homes, but her concerns were immediately swept away by the welcome she received and the wonderful care she has received since. We cannot fault the service both my aunt and the family have received before and during her stay - both from a care perspective and from the managerial and administrative staff. The home itself is lovely - inside and out - and the food is fantastic, something my aunt remarks on pretty much every day. My aunt would have no hesitation in returning to Sunrise in the future and, given her previously held views, there can be no higher compliment. Thank you so much Sunrise, for everything you've done.

Reply from Heather James, General Manager at Blossomfield Grange

Thank you for taking the time to review Sunrise of Solihull. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your aunt stay with us and looking forward to welcoming her in the future if her requirements change.

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Review from Heather B (Daughter of Resident) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was suddenly taken ill in France and could no longer live there alone. I contacted Sunrise and spoke to the director of community relations. She went out of her way to be helpful; we had several video calls to firstly look at the available rooms and then to make arrangements for Mum to move
in. Some of the staff also video called Mum so they wouldn't be complete strangers when she arrived. She went out of her way to ensure Mum's room would be just right for her arrival, even down to asking what treats could be bought for her. Due to flight times, we arrived late in the evening, but staff rotas had been changed to accommodate this, and Mum was greeted and settled into her new home with extreme care and kindness. Both Mum and I appreciated the flowers and chocolates from Sunrise waiting in her room, along with a lovely card. Since then, Mum has settled in very well and I am happy that she is getting the best care available. Mum is absolutely delighted with her new home. Many thanks to all the staff.

Reply from Heather James, General Manager at Blossomfield Grange

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Solihull and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from Jean S (Resident) published on 3 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found it a hard change when I first came but it's getting better now. It will be a lot better when the lockdown finishes and we will be back to normal.

Reply from Heather James, General Manager at Blossomfield Grange

Sunrise of Solihull appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased you have settled in well.

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Review from Jane M (Daughter of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum initially moved to Sunrise for a month respite but felt so welcomed and safe she decided to stay.
All the staff have been amazing, looking after her with care, empathy and humour and have really made her feel at home.
When possible I would visit nearly every day and always found everything to
be very clean and well maintained and the atmosphere positive and relaxed.
Throughout the Covid crisis, the management has kept us informed, and the staff have tried so hard to keep everything as normal as possible for the residents whilst keeping them safe.
I am very grateful for the support both mum and I have received during her periods of I’ll health and the excellent care she received.
I couldn’t wish for her to be in a better place.

Reply from Heather James, General Manager at Blossomfield Grange

Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Sunrise of Solihull, we pride ourselves on understanding our residents' needs to respect their independence and give a real sense of being at home.

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Review from Julie (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has only been a resident since January 2020. Unfortunately, two months after she moved in the home went on lockdown due to Coronavirus. It's been a very worrying time for residents, staff and families.
Mum seems very happy in Sunrise and certainly, in the short time we were able to visit her
before lockdown the staff were very friendly and nothing to much trouble. The choice of food at mealtimes is like a hotel. Sunrise also have a great activities programme and trips out. Sadly this has all been put on hold due to the virus.
Let's hope it's not too long now for us to visit our loved ones and enjoy the social activities programme.

Reply from Heather James, General Manager at Blossomfield Grange

Our activities team here at Sunrise of Solihull have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward to inviting you along to our activities and events soon.

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Review from Isobel E (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Sunrise of Solihull have cared very well for my mother through the difficult time of the Coronavirus pandemic. They have had to make difficult decisions and no doubt cope with complicated and sad situations. Yet, in spite of this, they have always had time for my phone calls and questions. They also
arranged for a small birthday celebration for my mother’s 95th birthday which made her day!

Reply from Heather James, General Manager at Blossomfield Grange

Here at Sunrise of Solihull we have worked hard to ensure all of residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.

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Review from Steven P (Son of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom, although reasonably fit and active, has been living with vascular dementia for a number of years and it became increasingly apparent that she required more full-time help and assistance going forward. After viewing a number of care homes in the area the family chose Sunrise as the most suitable
where she has now been a resident for the past 18 months. Initially reluctant to give up her home, she soon settled in after a few weeks with the help and support of the wonderful caring staff making some good friends with other residents along the way.
Throughout Mom's time in Sunrise we have seen a welcome marked improvement in her general health and well-being and cannot thank the manager and all her staff enough for the care and safeguards put in place during the current and difficult Covid-19 pandemic crisis. Knowing that our loved ones are in good hands with regular informative updates and the added Facetime facility has been a huge relief during this period of lockdown.

Reply from Heather James, General Manager at Blossomfield Grange

At Sunrise of Solihull our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your Mother.

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Review from Phil G (Son of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since March 2018, and since her arrival, she has been made very welcome and well cared for. Due to her deafness, she has elected not to get involved socially but from what I have seen the entertainment provided keeps the residents well occupied, happy and stimulated. The management
keeps us well informed and are always willing to help us communicate with Mum. Any issues we have experienced, which has been rare, have been very quickly addressed and resolved. Catering has varied over the two years with changes of chefs, but it is currently at a high standard. We appreciate the provision of the private dining room to have meals with Mum when we can, particularly on special occasions.

Reply from Heather James, General Manager at Blossomfield Grange

Sunrise of Solihull appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your Mother has settled in well.

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Review from Christine R (Daughter of Resident) published on 16 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Sunrise care home to be a lovely friendly environment. The staff are very helpful and always seem willing to help you. The place is always lovely and clean and the variety of food and entertainment is good.

Reply from Heather James, General Manager at Blossomfield Grange

Our activities team here at Sunrise of Solihull have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward to inviting you along to our activities and events soon.

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Review from Mark F (Son of Resident) published on 16 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have greatly appreciated the attention and care offered through the whole process of moving my Mother into Sunrise, from viewing rooms and facilities to sorting personal furniture and arranging a care assessment at a long distance. A potentially difficult move has been very smooth and the continuing
care of the staff has led to my Mother settling in very quickly. She is always commenting on how caring everyone is and how good the food is.

Reply from Heather James, General Manager at Blossomfield Grange

Our dining team will be thrilled with your lovely comments. Here at Sunrise of Solihull, we cater to each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.

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Review from Marilyn F (Friend of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this place. Lovely atmosphere and friendly staff. Coffee great. I enjoy my visits to see my friend who loves it here. Nice visits for residents too.

Reply from Heather James, General Manager at Blossomfield Grange

Here at Sunrise of Solihull we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.

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Review from A P (Son of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At the time of writing, our Mother has now been a resident at Sunrise for one year. After initially settling in well she did go through a difficult phase after 2 or 3 months wondering and asking when she would be returning to her own home. She has however now settled into a routine and appreciates
that the move, with all the upheaval that it brings, is very much for her benefit. She has struck up a friendship with other residents and enjoys regular trips out on the minibus and now appears settled and enjoying her time at Sunrise.
Without a doubt, this is, in part, due to the staff who are found to be pleasant and helpful and have of course been key to this process, despite difficult periods where a few temporary staff were having to be recruited. It is appreciated that staffing is one of the key areas within this sector and thankfully as well as hopefully moving forward there is now a settled and focused team in place, overall delivering a very high standard of care and compassion.

Reply from Heather James, General Manager at Blossomfield Grange

Sunrise of Solihull appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased to hear your mother has settled in well.

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Review from Steve C (Son of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents have been residents for just over 2-years. Having been reluctant/anxious about moving they settled easily and have received good quality care/support.

Reply from Heather James, General Manager at Blossomfield Grange

We are thrilled with your positive experience and are so glad your parents have settled in so well to Sunrise of Solihull. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.

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Review from Julie (Daughter-in-law of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Sunrise on the recommendation of a friend who had moved there a few months earlier, and because it offered the opportunity for our parents to continue to live together in a double suite. The offer of a 30-day respite stay gave plenty of time to reassure everyone that it was the right move,
and the opportunity to bring furniture from home allowed us to personalise their living space and make it homely and familiar. All the staff are very friendly and professional, the admission process ran smoothly and ongoing support as we continue to understand how processes work on a day-to-day basis has been good. Despite our parents having quite different care requirements, the home provides for their needs as individuals, while allowing them to continue to live together as a couple for the foreseeable future.

Reply from Heather James, General Manager at Blossomfield Grange

We are thrilled with your positive experience and are so glad your parents have settled in so well to Sunrise of Solihull. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.

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Review from Helen R (Daughter of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are kind and caring and very helpful. There appears to be a good selection of food on offer and a variety of activities that residents can take part in, including trips out in the minibus. Truly this is more like a hotel than a care home.

Reply from Heather James, General Manager at Blossomfield Grange

Our team here at Sunrise of Solihull are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favourite elements of our home.

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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Blossomfield Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Blossomfield Grange is calculated as follows: ( (316 Excellents x 5) + (78 Goods x 4) ) ÷ 394 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blossomfield Grange is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (95)

Meet the Team (1)

Jag

Jag Singh

Job Title: Home Manager

Joined: 2024

I have thirteen years of experience in the care industry, and I love being a part of the Care UK team as I share the organisation’s values and the passion to deliver outstanding, person-centred care to all residents.


Working as a General Manager at Blossomfield Grange, I always ensure that the teams in different areas of the homework collaboratively and efficiently together, and that would involve seamless communication between us and residents or family members. My favourite part of the day is my daily walk rounds, where I get the chance to see residents, and family members, and observe colleagues as they carry out their day-to-day activities. It’s a great opportunity to check in with my colleagues and ask how they are.


Outside of work, I enjoy watching football, and cricket, and I go to my local gym to keep myself fit.

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