Rushall Care Home

204 Lichfield Road, Rushall, Walsall WS4 1SA
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9.9 85 Reviews
  • Rushall Care Home, Walsall
Rushall Care Home is a thirty-six bed home that looks to provide the surrounding community with versatile and efficient care packages.

A range of nursing requirements can be sourced from Rushall, together with respite needs, from a talented and experienced team of hard-working professionals.

The centre is a purpose-built accommodation, meaning its interior and grounds are ideally suited to the daily lives of those in care and the staff who look after them.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly care fees are generated on a person centred basis, utilising a system called DepenSys.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Phil Toomer-Smith (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting policy relates to care ethos residents do not live in the workplace, work in their home' Rushall allows visitors at any time their residents would like to see them, whilst always acting in the residents best interests.

Parking

  • Parking available onsite

Rushall Care Home Reviews (85)

Total of 85, showing 41-60
9.9

Rushall Care Home has a Review Score of 9.9 (9.863) out of 10, based on 45 reviews in the last 2 years. Over all time Rushall Care Home has 85 reviews.

Overall Experience

  • 74
  • 9
  • 1
  • 1
  • 0

Date Published

85
15
23
45
40

Review from Steve W (Son of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to express how incredibly grateful I am to the wonderful team at Rushall for taking care of Dad with such kindness and devotion. Dad took up residence in April 2019 suffering from symptoms of dementia and was no longer able to live independently which he really struggled to come to terms
with. The standard of day-to-day care, the food and the amazing range of activities provided in the home are truly amazing. As soon as you walk through the door, you immediately feel like you are at home, with a warm welcome, a smile or a hug when you need one. The staff really do treat each resident like a member of their own family so you can rest assured that your loved one is in safe hands. As Dad’s health deteriorated, the dedicated nursing team were fully equipped to ensure that he received the appropriate medication and end-of-life care, meaning that he was able to spend his final days in familiar surroundings and with dignity. Thank you so much to the manager and his amazing team.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for your very kind review. I will pass on your very kind compliments on to the whole team, we miss your Father (and your visits) very much.

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Review from S F (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom has been at Rushall Care Home for the past six and a half years, until she recently passed away.


Carers who welcomed Mom into the home were there for her at the end, having cared for her throughout her time at Rushall. They knew her well and understood her needs, they knew what worked for Mom

and what didn't. Mom preferred to stay in her room so very often activities were taken to her to ensure she was included in as much as possible.


Mom always enjoyed her food and while at Rushall she received good and varied meals, usually sending back empty plates.


The staff were always approachable and supportive, no matter what. We have always been made very welcome. Staff have always talked to us about issues as they have arisen and we have always had input into mom's care.


Would definitely recommend this home to anyone looking for a good, caring, happy environment.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for this lovely feedback, I will pass your kind thoughts over to my dedicated team. All the very best.

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Review from Ann S (Sister of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow what can I say, only the biggest thank you for having my brother in this fantastic home, who has settled well. My brother is poor now and needs to rest and be in a peaceful, safe environment and he is in just the place. It has took many years to find somewhere where I can finally relax a bit myself,
knowing he is well looked after. All staff are fantastic, helpful and professional and good humoured. As a retired nurse myself I know excellent standards when I see them. Love you all.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for this review, we always do our very best to ensure that our residents are living their best lives as much as is possible. I will pass on your lovely compliments to our team.

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Review from A B (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every way. Empathy and dignity, greeted every time we visit with a wonderful member of staff. Always smiling. Cannot do enough for my mum. Provided great support for me also.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for your amazingly kind words. Your family are our family and we always strive to deliver the best care possible here at Rushall. My team and I are so pleased that you are so very happy.

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Review from Terry H (Daughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 90-year-old mum has been at Rushall Care Home for six and a half years. We have seen staff come and go but the team there now are spot on! My mum has had her ups and downs and the manager and his team have been wonderful. They listen, guide you and deal with everything that comes along. They accept
if they don’t have something quite right but they have such a strong team and systems in place that they soon sort it.
Every member of staff will listen to any concern you have, sort it or send you in the right direction to make sure everyone is happy.
Mum has recently passed away, of course, a very difficult time for us but every single member of staff helped us through it. I wouldn’t have wanted Mum to be anywhere other than Rushall.
I wholeheartedly trusted them with my mum.
The staff at Rushall are a fantastic team with the residents' needs at the heart of everything they do.
I shout out from the rooftops my praise to them all!

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for your kind words. My team and I always strive to deliver the very best care. I will pass on your amazing comments. Thank you so much.

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Review from Debra S (Daughter of Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is receiving amazing care from regular carers who know him well. Despite his dementia, Dad has retained his humour and occasional banter and the carers have identified how to use this to most engage Dad. Care is therefore carried out in a person-centred way. Meals are varied, balanced and of the
appropriate texture for Dad to enjoy. When unwell, with reduced appetite, supplements have been introduced. There are lots of activities adapted to meet all residents' individual needs and therefore inclusive of all. The home is welcoming and friendly with good professional knowledge. Health needs have been picked up and responded to swiftly. Watching a loved one navigate dementia has impacted on my well-being, staff recognise this and are caring to family too. I can't thank all of the staff enough for their meaningful, thoughtful care. Absolutely recommend this home-from-home.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for your amazingly kind words. We always strive to deliver the best care possible here at Rushall. My team and I are so very pleased that you are happy with the care being provided.

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Review from P K (Relative of Resident) published on 16 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice, warm welcome by all staff and management. Felt very comfortable.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you for leaving us this feedback. It’s very much appreciated.

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Review from Hilda T (Resident) assisted by family/friend published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love it here. I feel really loved here by the carers and management. Entertainment is great; I feel so included here in all that goes on. The general manager, activities co-ordinator, deputy general manager and all the carers are so good to me. I thank God the day they brought me here; after my husband
died, I was so lost, and they all picked me back up again. Thank you.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for your amazingly kind words. We always strive to deliver the best care possible here at Rushall. My team and I are so very pleased that you are happy living here with us.

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Review from Christopher C (Respite Resident) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in care for five years in three other care settings and I can categorically say that this is by far the best. The facilities are excellent and the care staff are warm, friendly and so helpful. There is a real sense of community here and it feels like my home.
Thank you to all the staff
for making Rushall such a special and pleasant place to be.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so much for leaving us this really lovely feedback; it is such a pleasure to look after you and help you to feel at home here with us. I will pass on your amazing comments to the team.

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Review from E D (Daughter of Resident) published on 4 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom moved into Rushall Care Home recently and I’m so pleased that she’s now standing with assistance and sitting in a chair. The staff have been encouraging her and even though she was very ill before Christmas and not able to do anything she is gradually gaining more independence and returning to
her ‘old self’.
She turned 90 years of age when she moved in and the manager and staff were very accommodating, allowing us to use their beautiful newly refurbished lounge for the family to gather together. She loved it. Thank you.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for your very kind words. My team and I really appreciate your kinds and and always put our residents at the forefront of everything we do here at Rushall. We offer choices without rules, ensuring that person centred care is paramount. Thank you.

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Review from June P (Mother of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter was transferred here from a hospice. She has spent the last 5 weeks of her life here, she has been cared for by all staff with love and tenderness. She settled very well and looked after all her visitors by staff always offering to feed us. As her mother, I offer all my love and thanks for
all they did.
God bless you all.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for your kind words, my team and I are so pleased to hear that you like the care being provided for your loved one.

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Review from Jacquie C (Wife of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very friendly - welcoming and caring to residents and family.
My husband is well cared for and looked after.
The home is clean and pleasant to walk into.
The staff are very friendly and caring.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for your kind words, my team and I are so pleased to hear that you like the care being provided for your loved one.

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Review from Maureen K (Sister of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very happy with the care my sister has received. She is very well looked after and she loves her food. Everyone is very happy to help when needed. I thought Christmas was lovely and a great effort, she loved her presents.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for your kind words, we did have a very fun Christmas. I will pass your lovely commments on to my team.

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Review from Anita L (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for 15 months until her passing in August 2022.
All her time there she was treated with love, compassion and dignity.
The staff were very caring, professional and friendly, I couldn't have managed the last months without them. They became part of our family. Thank you all.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for your very kind review. I will pass on your compliments to the whole team, we miss your mother a lot.

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Review from Karen C (Niece of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was on end-of-life care. The staff here did everything they could for him during the short time he was there. Very friendly warm environment and when the time came he had a wonderful send-off from them.
Thank You.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for this lovely feedback, I will pass your kind thoughts over to my team. All the very best.

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Review from Maureen J (Respite Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident in Rushall Care Home for two weeks of respite care and I can honestly say I have enjoyed it. I have never laughed so much. The staff are all wonderful, they work so hard. You get a cuddle if you are feeling a bit down. The activities are great. I had lost weight in the hospital
but the food is lovely and fresh, they have fed me up. Well done to the manager and the girls.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so much for your lovely feedback, it has been such a pleasure to look after you and help you feel better. You are welcome to come and visit us at any time. I will pass on your comments to the team. All the very best.

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Review from Tracey M (Daughter-in-law of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were excellent and treated my mother-in-law and all family members with respect, They kept us informed at all times and were very helpful and friendly, we were told that we could visit at any time day or night.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for your kind words and fantastic feedback. We really appreciate it and future families will find this information very helpful. Kindest regards.

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Review from Barry M (Respite Resident) published on 26 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rushall care home welcomed my mother with open arms. Their support and professionalism is second to none and we as a family can't thank all the staff, (you are all lovely) and the manager enough, you should all be very proud of yourselves. Mom was very unhappy since the passing of our father recently
and you have put the sparkle back into her life. To the Manager thank you for your quick response to our urgent situation. Top man.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Again, thank you so very much for your very kind words. My team and I really appreciate your lovely feedback. We only aim to do the very best we can. Thank you.

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Review from Anita M (Daughter-in-law of Resident) published on 26 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with how they have treated my mother-in-law, she lost her husband of 47 years in July and has been very lonely and frightened at home, within a day we all saw the difference in her, they all have a good chat, treat her so good, she is so happy there, they do everything she wants can't
thank them enough, you can tell they really do care and take great care in their work, I was a carer and have seen so many bad carers over the years, but they are all so great very pleased no complaints.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so very much for your very kind words. My team and I really appreciate your kinds and and always put our residents at the forefront of everything we do here at Rushall. We offer choices without rules, ensuring that person centred care is paramount. Thank you

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Review from J F (Respite Resident) published on 4 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I was first admitted to Russell Nursing Home I really didn't want to stay. Because I was so out of it and not well, but after a couple of weeks I was feeling really well again and getting about, because of the care I have received from the people in here from management, carers and kitchen staff.

Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home

Thank you so much for your resident review, it is so refreshing to have a care review from someone we have looked after. I will pass on your lovely comments to all the team.

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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Rushall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for Rushall Care Home is calculated as follows: ( (470 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 520 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rushall Care Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (18)

Chris

Chris Goss

Job Title: Director

Joined: 2005

To be completed.

Phil

Phil Toomer-Smith

Job Title: General Manager

Joined: 2020

I am Phil Toomer-Smith the General Manager here at Rushall Care Home. I began my nursing career in 2006 at the University of Wolverhampton, and have since gained experience in Medical, Surgical, Trauma and Intensive care. I have a passion for delivering good palliative and dementia care services. Previous to nursing I worked in the tourism sector with airlines and hotels so I take customer service very seriously.


I have worked in the community with nursing homes for the last 10 years, starting as a nurse, through to deputy manager and general manager. I moved back to the Midlands in 2020 from the Channel Islands after working there for 7 years.


I enjoy developing my team and eagerly push training and education to ensure that the care delivered is up to date with current standards. I have continued with my education and since qualifying I have completed a BSc in nursing, a Diploma in nursing home management and a postgraduate Diploma in healthcare law and ethics.


I strive to lead a team of staff who enjoy their work and want to develop, as this will only benefit the care our residents receive.

Abi

Abi Clarke

Job Title: Deputy General Manager

Joined: 2022

Abi is our Deputy General Manager. Abi has been with us since September 2022 and qualified as an RNLD from Birmingham City University in 2019. This was due to supporting a friend through access to a nursing course and choosing to stay in nursing herself. Previous to nursing Abi has held various forms of employment including being a public house licensee and an NVQ sign-off. Abi gained her foundational clinical skills primarily in forensic psychiatric fields and found herself wanting to round off her skills further in all areas of nursing. Abi is driven to support and ease the burdens of living with complex care needs and supporting residents and their families through end-of-life care. Abi continues to drive quality improvement and positive change, by leading the nursing team and enhancing family communication here at Rushall. Since joining and leading care delivery here at Rushall Care Home Abi has formed strong therapeutic relations with all areas of the multidisciplinary team based here in Walsall.

Kirstie

Kirstie Leadbeater

Job Title: Administrator

Joined: 2022

Kirstie Leadbeater has been with us here at Rushall Care Home since 2022. She comes to us with a wealth of previous experience including hospitality and the care industry. Kirstie also brings her dog Jax to work to promote enhanced holistic care for our residents

Tracey

Tracey Stringer

Job Title: Clinical Lead Nurse

Joined: 2022

Please may I introduce you to our new Clinical Lead Nurse Tracey? She has been with us since 2022 and has settled in so well. Tracey qualified from the University of Wolverhampton as an RGN in 2019, previous to this she was a hairdresser and a carer. Tracey always thought she wasn’t clever enough to go to University, but we are so very pleased that she did.

John

John White

Job Title: Maintenance

Joined: 2020

Hi, I’m John, I came to Rushall Care Home in 2020. I previously worked at Nicholl Food Group as a site maintenance manager. I had decided to take it easier and join Rushall to work 3 days a week with zero pressure. Who knew that I’d end up supporting the home through a whole home rejuvenation? If we aren’t throwing it out, we’re painting it or moving it, but I’m having a lot of fun. My brother works for one of our sister homes Woodgreen Nursing Home - Wednesbury now too.

Michelle

Michelle Harris

Job Title: Head Chef

Joined: 2002

My name is Michelle, I am the Head Chef here at Rushall, I have been here since 2002. I started in catering completing a YTS training scheme at Springfield Brewry in Wolverhampton. I moved on to Bilston College to complete numerous City and Guilds and ULCI pastry courses. I have previous waitressing skills and Duty Manager skills at Hilton Park. I never planned to stay here at Rushall, yet I have now been here 18 years and I am very happy here. I love interacting with the residents, providing meals which are warm and nutritious, on a style of home from home. My team and I prepare and serve meals for various dietary requirements, in a consistency which maintains safety and ensure the enjoyablilty of eating each day.

Lynn

Lynn Morris

Job Title: Senior Housekeeper

Joined: 1992

My name is Lynn, I have been here at Rushall for many years. I started as a carer in 1992, as the housekeeper was leaving I showed an interest in becoming the new Head Housekeeper. I have been completing this role for 5-6 years now. I lead a team of 4 staff to ensure that the home is presented to its best ability. I like all aspects of my job, this includes making sure that the house is nice and clean and tidy. I particualry ensure the interaction with the residents and thier families.

Rhiannon

Rhiannon Weaver

Job Title: Activities Co-ordinator

Joined: 2017

I provided activities through Girl Guiding, I was a qualified leader for 10 years, mainly with Rainbows (5-7 years of age). I have previously worked within a residential home catering to the needs of EMI placement, I did this for four and half years while I was studying a BSc in Animal behavior and wildlife conservation. I fell in love with providing activity provision. I saw the job become available here at Rushall and love working here.Whilst working here at Rushall I was nominated for the West Midlands Care Association Excellence in Care. My favourite thing about my job is how unique each resident is and providing person centred support for each resident.

Angie

Angie Hollick

Job Title: 2nd Chef

Joined: 2004

I started working for Trust Forte hotels in 1985 to complete my kitchen training and completed my City & Guilds Catering Level 2 with Walsall College. I worked my way up to Sous Chef and completed my hotel career on The Pass, leaving in 2004. I came to Rushall Care Home 16 years ago and I am very happy here.

Jennie

Jennie

Job Title: Senior Carer.

Joined: 2014

Hi Rushall, my name is Jennie and I have worked here at Rushall for 7 years now. I initially started as a carer, but I am now working as a nurses assistant and lead the care team.


I love working with residents and the families, thier needs are my first concern. Supporting my carers is next on my list. I enjoy delivering good palliative care, but do struggle with the emotional side of things.


I really enjoy working here at Rushall we have such a family atmosphere here. I could not recommend our home enough.

Barbra

Barbra Bullock

Job Title: Carer

Joined: 2000

Hi, my name is Barbara, I started here at Rushall in 2003. I have always worked in care, I always work to my best ability, providing care with love. I enjoy meeting new people, laughing with residents and having a joke

Ruth

Ruth Potter

Job Title: Carer

Joined: 2005

Hi all, I’ve worked here at Rushall since 2015, before that I worked as a community carer for 3 years. I have also worked as a private 1:1 carer, for around 10 years. I love to learn and have my NVQ2 and 3, Dementia level 2 and medication qualifications. I love my job and do my best to keep all the residents safe and happy. Working at Rushall is like my second family.

Sam

Sam

Job Title: Night Care

Joined: 2016

Hi all, my name is Sam, I’m 28 and I started here at Rushall in 2016. Family is very important me, and I have previously studied childcare. I love Rushall very much, I eagerly returned after my maternity leave. Having my little boy means that I can only work once a week, and extra when I can. I treat all of the residents as my own family. I am very bubbly, even after a long night shift.

Raj

Raj

Job Title: Carer

Joined: 2017

Hi all, I’ve worked here at Rushall since 2017, previously to working here I’ve been a support worker with people who have learning difficulties. Working at Rushall is close to my own family home, and perfect for doing the school run with my kids. I enjoy every day, helping residents and supporting end of life care. When my children are older, I intend on climbing the career ladder as I love to train and expand on my knowledge.

Katy

Katy

Job Title: 2020

Joined: 2020

Hi, I’m Katy, I’m 17 years old, at the moment I’m exploring future career ideas and really fancy working in healthcare. I have friends and family who work here. The General Manager Phil gave me the opportunity to start in a bank position, I have now been given contracted hours. I would like to think that I might become a nurse. Watch this space.

Tracey

Tracey

Job Title: Carer

Joined: 2019

Hi, my name is Tracy, I started here at Rushall as a carer in November 2019, I have worked as a carer for over 14 years now. I love my job and my residents, especially keeping them happy and safe through this global covid pandemic. We are one big happy family.

Sandra

Sandra

Job Title: Housekeeping.

Joined: 2020

My name is Sandra, I’ve been working here at Rushall since February 2020, exactly a year now. Before working here I was an RMN/EMN, I started my nurse training in 1979 at St Matthews in Burntwood, I continued to work at St Matthews and the George Bryan centre after I qualified. I retired in 2016 but got bored. When I saw a vacancy here at Rushall I eagerly applied and was successful. I really love working here, meeting the residents and staff and having a good time.

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