Care Homes Owned by Navigation Care Ltd

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Navigation Care Ltd
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Navigation Care Ltd Locations (3)

3 Care Homes and Adult Day Care Centres owned by Navigation Care Ltd
Rushall Care Home

204 Lichfield Road, Rushall, Walsall WS4 1SA 

9.9 88 reviews
"My husband was cared for over a period of 3 years. At all times his care was excellent - he was treated with kindness and with dignity.…"   Read all 88 reviews
Location Type Care Home

Rushall Care Home is a thirty-six bed home that looks to provide the surrounding community with versatile and efficient care packages. A range of nursing requirements can be sourced from Rushall, together with respite needs, from a talented and experienced… Read more about Rushall Care Home

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 39 Rooms
Alexia Court

Harden Road, Leamore, Walsall WS3 1BT 

8.8 7 reviews
"My son was discharged from hospital to this home after breaking both hips and having lung problems. Although only 45 years old he has…"   Read all 7 reviews
Location Type Care Home

Alexia Court in Walsall provides complex care and respite care. Trained staff provide quality care to people in a friendly, care home. Residents are treated with dignity and respect. Nutritious, tasty meals are provided which can cater to individuals'… Read more about Alexia Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 35 Rooms
  • from £895 / week
Rushall Day Care

204 Lichfield Road, Rushall, Walsall WS4 1SA 

Navigation Care Ltd Reviews (95)

9.3

Navigation Care Ltd has a Group Review Score of 9.3 (9.344) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Navigation Care Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Navigation Care Ltd
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Review of

Rushall Care Home

from Patricia H (Wife of Resident) published on 7 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was cared for over a period of 3 years. At all times his care was excellent - he was treated with kindness and with dignity. Over the final days of his life, the care was exceptional. This care also extended to his family who were looked after incredibly well - nothing was too much trouble
for the staff. It was like being part of a big family. Not just a home - a caring home!
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you for leaving us such a heartfelt review, my team and I really appreciate your amazing comments. I have no words to match yours, apart from saying that we will always do our very best for all…read more
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Review of

Rushall Care Home

from Elaine D (Daughter of Resident) published on 31 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Over 2 years ago, I was struggling to find a nursing home suitable for mom after a number of falls, an admission into hospital and being transferred to a very unsuitable nursing home. Finally after viewing a number of nursing homes I came across Rushall. From the minute I entered I was made to feel
welcome and as soon as my mom arrived she was made to feel safe. All the management and carers excelled at trying to provide the most suitable care for my mom. There is no doubt this is why my mom was with us for another 2 years. Everyone, including managers, administration, nurses, carers, activity coordinator, cleaners, cooks, housekeeping, maintenance, and hairdresser made such a difference. Knowing that I could visit at anytime and assist with caring for my mom eased my concerns.
My mom loved the chat and banter with all the staff, that way she didn't feel alone.
Sadly my mom passed away on 28/8/25 with her family around her and supported by the staff. Thank you all for your kindness.
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your beautiful words. It was truly a privilege to care for your lovely mom, and we're so glad she felt safe, happy, and at home with us. Your kind words mean so much to the whole…read more
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Review of

Rushall Care Home

from Sarah L (Daughter of Resident) published on 18 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
All Staff are fantastic and work hard, they made mom's last few months with them a pleasure with all the care and support they gave not just to mom but to us all as a family. They took away all the worry that we had about mom going in to a home for the final part of her journey in life. I can't thank
them enough for all they did, if anyone was to ask me about looking for a home for their family member I would highly recommend them.
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so very much for your really kind words. My team and I always strive to deliver the very best care. I will pass on your amazing comments. Thank you so much.
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Review of

Alexia Court

from Ennis C (Daughter of Resident) published on 4 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent communication. Very welcoming. Staff are polite. Nice home. So pleased mum is in this home.
Reply from Sarah Witton, Registered Manager at Alexia Court
Thank you so much for your kind feedback. It means a great deal to our team. Alexia Court has recently come under new ownership, and we've already begun making significant improvements across the home…read more
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Review of

Alexia Court

from June A (Mother of Resident) published on 4 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son was discharged from hospital to this home after breaking both hips and having lung problems. Although only 45 years old he has fitted in well with this temporary home and the patient staff have really spoilt him.
Reply from Phil Toomer-Smith, Care Home - Senior General Manager at Alexia Court
Thank you so very much for your amazingly kind words. Your family are our family, and we always strive to deliver the best care possible here at Alexia Court. The team and I are so pleased that you…read more
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Review of

Rushall Care Home

from E R (Daughter of Resident) published on 29 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been cared for very well since arriving at the home. The staff are kind and treat residents with respect. There is a lovey family feel to the home and lots of activities going on. The meals are lovely and the environment is clean and safe. Communication is good and relatives are made to
feel very welcome.
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so very much for your amazingly kind words. Your family are our family, and we always strive to deliver the best care possible here at Rushall. My team and I are so pleased that you are very…read more
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Review of

Rushall Care Home

from Helen M (Daughter of Resident) published on 18 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
What a beautiful and caring home. The staff were incredible and cared for my Dad during his end of life as if he were family. I will be forever grateful for the love you gave my dad and us as a family.
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so very much for your really kind words. My team and I always strive to deliver the very best care. I will pass on your amazing comments. Thank you so much.
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Review of

Rushall Care Home

from Catherine D (Daughter of Resident) published on 29 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad had been in your care for two weeks.
During this time he has been so wonderfully cared for. Too many names to mention individually - but absolutely every member of staff went way above and beyond with their skills and kindness.
An extremely well run care home, which I would thoroughly recommend.
Thank you.
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your kind and thoughtful review. We are truly grateful that you took the time to share your experience with us. It means a great deal to our whole team to know that the care we…read more
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Review of

Rushall Care Home

from Lorraine W (Sister of Resident) published on 7 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at rushall nursing home are excellent. When my sister came to move in I was nervous for her. She has learning disabilities. She settled in really quickly. Thanx to expert staff, who made her feel safe, empowered and shared jokes and banter with her, and going above and beyond. Your care
is second to none. The activities staff always finds some activities everyone can do. chef, thankyou for providing wonderful nutritious meals and adjusting textures that were necessary at the time. Thankyou for catering for my sisters 65th birthday you did an amazing job. The afternoon was perfect for her and all family. The nurses here are absolutely wonderful. I cannot thankyou enough for what you did to make my sister comfortable at the end of her life. Also thankyou to the nurse that was on night shift 8/ 5/25. And to management, always there to talk to and support families and residents alike. The staff always a warm welcome. Thankyou all.
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so very much for your amazingly kind words. Your family are our family, and we always strive to deliver the best care possible here at Rushall. My team and I are so pleased that you were so…read more
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Review of

Rushall Care Home

from Lucy D (Great-Niece of Resident) published on 7 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our great aunt became a resident for end of life care but recovered somewhat and had the most exceptional time in the last few years of her life. The staffs dedication to the care and entertainment of residents is the best I've ever seen. The entertainment kept her happy and busy during those years
especially the visits from the children.
When she started to decline recently we spent lots of time at the home wanting her not to be alone in her final days and hours, and I cannot compliment the staff enough with their care, compassion and dedication to her and to us. Rushall is an exceptional place for residents and visitors. Well done Rushall!
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for this review, this really means a lot to us here at Rushall Care Home. We're all about making people feel at home, and we're so glad that it comes through in our care delivery.
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Review of

Alexia Court

from Valerie K (Daughter of Resident) published on 7 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring, thoughtful, compassionate
There are no words that express our thanks for the dignity, respect and care the staff gave to our mom in the short time she was with them.
Reply from Sarah Witton, Registered Manager at Alexia Court
Thank you so much for taking the time to share your kind words about the care your loved one received at our home. We are deeply touched by your feedback and grateful for the opportunity to have been…read more
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Review of

Alexia Court

from Roger N (Brother of Resident) published on 2 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff and management very good polite and caring.
Reply from Sarah Witton, Registered Manager at Alexia Court
Thank you so much for your kind feedback. It means a great deal to our team. Alexia Court has recently come under new ownership, and we've already begun making significant improvements across the home…read more
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Review of

Alexia Court

from S R (Friend of Resident) published on 27 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There are big improvements going on here and for the better.
Staff are caring and attentive. Management are friendly and always willing to help.
Activities are brilliant and my friend enjoyed playing Bingo!
Food smelt beautiful!
Reply from Sarah Witton, Registered Manager at Alexia Court
Thank you so much for your kind feedback. It means a great deal to our team to know your Friend feels well looked after and that our staff have made a positive impression. Alexia Court has recently…read more
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Review of

Rushall Care Home

from M G (Grandson of Resident) published on 26 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Rushall Care Home looked after my Nan for the last few months of her life. Only "looked after" could never adequately describe it. Rushall Care Home loved my Nan for the last few months of her life. From the moment she went in she was part of The Rushall Family . They welcomed her, they welcomed us
and nothing was too much trouble She was an incredible woman and I thought nobody could ever care for her the way she deserved, I was wrong. Rushall could. It's a care home like no other, She found a second family before she left us Everything there was about people, there was no sense of industry or it being a business and despite how skilled the staff were and how clean the place was it just didn't feel like a clinical setting, Warmth and kindness emanated from everybody, nobody was there because it was a job. Rushall put the 'care' in care home and Rushall put the 'home' in care home. I will never know how they fit so much empathy into a building with just 3 floors.
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your very kind words, your family are our family especially more so when delivering end-of-life care. Your Nan is very much missed and we do always strive to offer the best care…read more
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Review of

Rushall Care Home

from D B (Daughter of Resident) published on 24 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Good afternoon
I am the daughter of a recent resident who left your care home this morning after a 3 week respite stay to return home.
Could you please extend mine and the family's heartfelt gratitude and thanks to all of your wonderful staff who looked after dad . The care he received was beyond
our expectations and it was wonderful not needing to worry about him.
Hopefully he can continue with the better health and mindset that he's at now.
We won't hesitate in recommending Rushall Care Home and contacting you if he needs any more care in the future.
Again many thanks to you all.
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your kind words and thoughtful review. We sincerely appreciate your trust in us and your generous feedback. If there is anything we can do to further support you and your loved…read more
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Review of

Alexia Court

from Trevita C (Daughter of Resident) published on 16 June 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mom has been here she has been well looked after and can't fault the staff.
Reply from Sarah Witton, Registered Manager at Alexia Court
Thank you so much for your kind feedback. It means a great deal to our team to know your mom feels well looked after and that our staff have made a positive impression.Alexia Court has recently come…read more
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Review of

Alexia Court

from M H (Sister of Resident) published on 13 June 2025
Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Things look like they have improved at the care home. My brother seems happy enough each time I come to visit him, I am glad to hear that there is now an activity person to help entertain the guests.
Reply from Chris Goss, Director at Alexia Court
Thank you for your feedback-it's greatly appreciated. Alexia Court has only recently come under new ownership, and in just a few weeks, we've already started making significant improvements to both…read more
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Review of

Rushall Care Home

from S D (Sister-in-law of Resident) published on 27 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my sister-in-law arrived, she was treated respectfully and with dignity even though her illness had taken away her speech. The kindness shown by every member of staff was fantastic; you should be proud of the service you all provide in creating a caring, structured environment.
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so very much for your review, your feedback not only encourages my team, but also helps other families when choosing care.
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Review of

Rushall Care Home

from S D (Brother of Resident) published on 27 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care from the staff whilst looking after my sister cannot be described in any other words than fantastic. All of our questions were answered. Behaviour was explained to me and everyone had time for us and my sister, who was the important one. From the entertainment kitchen staff, no stone was left
unturned. A great team effort by everyone at the home. God bless you all.
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your lovely review, we truly appreciate you taking the time to share your kind words. It means a great deal to all of us here.
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Review of

Rushall Care Home

from Neil B (Son-in-law of Resident) published on 14 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is second to none. All I can say in one word is brilliant.
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for this review, this really means a lot to us here at Rushall Care Home. We're all about making people feel at home, and we're so glad that it comes through in our care delivery.
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Frequently Asked Questions about Navigation Care Ltd

Costs for care homes owned by Navigation Care Ltd

Average costs per week for care homes owned by Navigation Care Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Navigation Care Ltd, based on 1 out of 2 settings.
Type of Care Provided Average Weekly Cost
Residential Care £895
Residential Dementia Care £895
All Care Types £895
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Navigation Care Ltd own?

Navigation Care Ltd own 2 Care Homes.

Which Navigation Care Ltd Care Homes have the highest review score?

Rushall Care Home & Alexia Court have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Navigation Care Ltd to verify any information. View our terms and conditions.