204 Lichfield Road, Rushall, Walsall WS4 1SA
"Dad had been in your care for two weeks. During this time he has been so wonderfully cared for. Too many names to mention individually -…" Read all 84 reviews
Rushall Care Home is a thirty-six bed home that looks to provide the surrounding community with versatile and efficient care packages. A range of nursing requirements can be sourced from Rushall, together with respite needs, from a talented and experienced… Read more about Rushall Care Home
Harden Road, Leamore, Walsall WS3 1BT
"There are big improvements going on here and for the better. Staff are caring and attentive. Management are friendly and always willing to…" Read all 5 reviews
Alexia Court in Walsall provides complex care and respite care. Trained staff provide quality care to people in a friendly, care home. Residents are treated with dignity and respect. Nutritious, tasty meals are provided which can cater to individuals'… Read more about Alexia Court
204 Lichfield Road, Rushall, Walsall WS4 1SA
Submitted via Website • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your lovely review, we truly appreciate you taking the time to share your kind words. It means a great deal to all of us here.
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Submitted via Postal Card • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your kind and thoughtful review. We are truly grateful that you took the time to share your experience with us. It means a great deal to our whole team to know that the care we provided made a positive difference. My team and I always strive to deliver the very best care. I will pass on your amazing comments. Thank you so much.
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Submitted via Website • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so very much for your amazingly kind words. Your family are our family, and we always strive to deliver the best care possible here at Rushall. My team and I are so pleased that you were so very happy with the care we provided here at Rushall Care Home.
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Submitted via Website • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for this review, this really means a lot to us here at Rushall Care Home. We're all about making people feel at home, and we're so glad that it comes through in our care delivery.
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Submitted via Postal Card • Report
Reply from Sarah Witton, Registered Manager at Alexia Court
Thank you so much for taking the time to share your kind words about the care your loved one received at our home. We are deeply touched by your feedback and grateful for the opportunity to have been a part of their journey. Our team is committed to providing compassionate and dignified care, and it means a great deal to us to know that we were able to support your family during such a difficult time. Please know our thoughts are with you, and if there is anything more we can do, don't hesitate to reach out.
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Submitted via Postal Card • Report
Reply from Sarah Witton, Registered Manager at Alexia Court
Thank you so much for your kind feedback. It means a great deal to our team. Alexia Court has recently come under new ownership, and we've already begun making significant improvements across the home including care standards, facilities, and the overall environment. Were committed to delivering outstanding care and creating a warm, safe, and supportive setting for all residents. Thank you again for your thoughtful review we truly appreciate your support and look forward to building on the progress we've already made.
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Submitted via Postal Card • Report
Reply from Sarah Witton, Registered Manager at Alexia Court
Thank you so much for your kind feedback. It means a great deal to our team to know your Friend feels well looked after and that our staff have made a positive impression. Alexia Court has recently come under new ownership, and we've already begun making significant improvements across the home including care standards, facilities, and the overall environment. Were committed to delivering outstanding care and creating a warm, safe, and supportive setting for all residents. Thank you again for your thoughtful review we truly appreciate your support and look forward to building on the progress we've already made.
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Submitted via Website • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your very kind words, your family are our family especially more so when delivering end-of-life care. Your Nan is very much missed and we do always strive to offer the best care possible. My team and I really do appreciate leaving us a review to help future families who may need us.
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Submitted via Website • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your kind words and thoughtful review. We sincerely appreciate your trust in us and your generous feedback. If there is anything we can do to further support you and your loved one, please don't hesitate to reach out.
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Submitted via Postal Card • Report
Reply from Sarah Witton, Registered Manager at Alexia Court
Thank you so much for your kind feedback. It means a great deal to our team to know your mom feels well looked after and that our staff have made a positive impression.Alexia Court has recently come under new ownership, and weve already begun making significant improvements across the homeincluding care standards, facilities, and the overall environment. Were committed to delivering outstanding care and creating a warm, safe, and supportive setting for all residents.As part of your upcoming one-to-one care review, wed be happy to meet with you directly to explore how we can turn those 4-star areas into 5 and ensure your moms experience continues to improve.Thank you again for your thoughtful reviewwe truly appreciate your support and look forward to building on the progress weve already made.
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Submitted via Postal Card • Report
Reply from Chris Goss, Director at Alexia Court
Thank you for your feedback-it's greatly appreciated. Alexia Court has only recently come under new ownership, and in just a few weeks, we've already started making significant improvements to both the environment and care standards. This is just the beginning, with many more developments planned.We're committed to providing outstanding care and will be holding regular Relatives' Meetings to share updates. If you'd like to know more or speak with the team directly, we'd be happy to meet with you to share our plans and progress.Thank you again for your review-we look forward to sharing this journey with you.If you would like to know more about our plans or speak with the team directly, I would warmly invite you to come in for a chat. We'd love to update you personally and involve you in the exciting journey ahead.Thank you again-we look forward to growing and improving together.
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Submitted via Postal Card • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so very much for your review, your feedback not only encourages my team, but also helps other families when choosing care.
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Submitted via Postal Card • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your lovely review, we truly appreciate you taking the time to share your kind words. It means a great deal to all of us here.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for this review, this really means a lot to us here at Rushall Care Home. We're all about making people feel at home, and we're so glad that it comes through in our care delivery.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your very kind words, your family are our family especially more so when delivering end-of-life care. Your Dad is very much missed and we do always strive to offer the best care possible. My team and I really do appreciate leaving us a review to help future families who may need us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your kind words and thoughtful review. It truly means a lot to my team and I. Providing a warm, safe, and supportive environment is at the heart of everything we do, and knowing that we have made a difference to your family is incredibly rewarding.
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Food & Drink
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Submitted via Postal Card • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your kind words and thoughtful review. We sincerely appreciate your trust in us and your generous feedback. If there is anything we can do to further support you and your loved one, please don't hesitate to reach out.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your kind words and positive feedback! We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate and high-quality care, and it means the world to us to know that our efforts are making a difference. If there's ever anything we can do to further support you or your loved one, please don't hesitate to reach out. Thank you again for your trust and support!
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Food & Drink
Staff
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Safety / Security
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Value for Money
Submitted via Postal Card • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so very much for your really kind words. My team and I always strive to deliver the very best care. I will pass on your amazing comments. Thank you so much.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Phil Toomer-Smith, Care Home Manager at Rushall Care Home
Thank you so much for your very kind words, your family are our family especially more so when delivering end-of-life care. Your Brother is very much missed and we do always strive to offer the best care possible. My team and I really do appreciate leaving us a review to help future families who may need us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
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Average costs per week for care homes owned by Navigation Care Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Navigation Care Ltd, based on 1 out of 2 settings.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £895 |
Residential Dementia Care | £895 |
All Care Types | £895 |
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Navigation Care Ltd to verify any information. View our terms and conditions.