Care Homes Owned by Navigation Care Ltd in West Midlands

for the staff. It was like being part of a big family. Not just a home - a caring home!

welcome and as soon as my mom arrived she was made to feel safe. All the management and carers excelled at trying to provide the most suitable care for my mom. There is no doubt this is why my mom was with us for another 2 years. Everyone, including managers, administration, nurses, carers, activity coordinator, cleaners, cooks, housekeeping, maintenance, and hairdresser made such a difference. Knowing that I could visit at anytime and assist with caring for my mom eased my concerns.
My mom loved the chat and banter with all the staff, that way she didn't feel alone.
Sadly my mom passed away on 28/8/25 with her family around her and supported by the staff. Thank you all for your kindness.

them enough for all they did, if anyone was to ask me about looking for a home for their family member I would highly recommend them.

feel very welcome.

Thank you.

is second to none. The activities staff always finds some activities everyone can do. chef, thankyou for providing wonderful nutritious meals and adjusting textures that were necessary at the time. Thankyou for catering for my sisters 65th birthday you did an amazing job. The afternoon was perfect for her and all family. The nurses here are absolutely wonderful. I cannot thankyou enough for what you did to make my sister comfortable at the end of her life. Also thankyou to the nurse that was on night shift 8/ 5/25. And to management, always there to talk to and support families and residents alike. The staff always a warm welcome. Thankyou all.

especially the visits from the children.
When she started to decline recently we spent lots of time at the home wanting her not to be alone in her final days and hours, and I cannot compliment the staff enough with their care, compassion and dedication to her and to us. Rushall is an exceptional place for residents and visitors. Well done Rushall!

and nothing was too much trouble She was an incredible woman and I thought nobody could ever care for her the way she deserved, I was wrong. Rushall could. It's a care home like no other, She found a second family before she left us Everything there was about people, there was no sense of industry or it being a business and despite how skilled the staff were and how clean the place was it just didn't feel like a clinical setting, Warmth and kindness emanated from everybody, nobody was there because it was a job. Rushall put the 'care' in care home and Rushall put the 'home' in care home. I will never know how they fit so much empathy into a building with just 3 floors.

our expectations and it was wonderful not needing to worry about him.
Hopefully he can continue with the better health and mindset that he's at now.
We won't hesitate in recommending Rushall Care Home and contacting you if he needs any more care in the future.
Again many thanks to you all.

unturned. A great team effort by everyone at the home. God bless you all.