Lavender Court

556 Wolverhampton Road East, Wolverhampton WV4 6AA
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9.7 82 Reviews
  • Lavender Court, Wolverhampton
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Care Provided by Lavender Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1100
  • Self-Funded Residential Dementia Care: £1100 – £1100
  • Self-Funded Nursing Care: £1150 – £1150
  • Self-Funded Nursing Dementia Care: £1100 – £1100

'The fee will need to be right to cover the residents needs'
If you wish to discuss please contact the Management as they are happy to discuss with you via the phone.


Shiny Varkey - CQC REGISTERED CARE MANAGER (RGN)
Alka Chaurasia - DEPUTY MANAGER(RGN)

These prices are only a guideline, please contact Lavender Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Karelink Ltd

Person in Charge

  • Shiny Varkey (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (0)

Visiting

  • 9.30 TO 7 PM

Parking

  • YES

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Lavender Court Reviews (82)

9.7

Lavender Court has a Review Score of 9.7 (9.678) out of 10, based on 28 reviews in the last 2 years.
Over all time Lavender Court has 82 reviews.

Overall Experience
  • 59
  • 22
  • 0
  • 0
  • 1
Date Published
  • 82
  • 7
  • 17
  • 28
  • 54
Reviewer Connection to Lavender Court
  • 37
  • 18
  • 9
  • 5
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 82, showing 81-82
Review from L C (Daughter of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Home is very clean and has a nurturing environment. The manager is extremely helpful and willing to support relatives to make changes that will benefit their loved ones. I would recommend this home, although there is still work to do. The management team is determined to push through improvements. Staff
are always polite and friendly.
Reply from Kumaravel Shanmugam, Director at Lavender Court
Thanks for your helpful comments. We have recently appointed a full time activity coordinator so your loved ones will have things to do that they enjoy. We are determined to raise our standards and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lin R (Daughter of Resident) published on 30 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I must say how lovely it is to walk into this care home and be welcomed with smiles and hello's by all the staff. My relative appears to be well cared for and happy at this home. Any suggestions or questions I ask are always answered by carers and the nursing team and I regularly meet with care home
managers who are very welcoming, approachable and discuss my relative's needs and keep me updated with any issues, special needs and extra care measures that may be required. I must say I always feel that when I leave my relative that he is in good hands with nursing and carers looking after him. My children notice that the care home does not smell and that the staff always welcome them when they visit. The care home has undergone a recent change of ownership and I must say these changes are definitely making a positive impact on the care given to my father and other residents. Well done - keep up the good work in caring for these lovely characters who need specialist nursing care.
Reply from Sarah Thompson, Regional Manager at Lavender Court
Thank you for your kind words, and support, we endeavour to continue to provide the best quality of care and maintain the wellbeing of the people we look after at all times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Lavender Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.678 for Lavender Court is calculated as follows: ( (264 Excellents x 5) + (54 Goods x 4) + (7 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 335 Ratings = 4.678
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lavender Court is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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