Highwell House Nursing & Residential Care

32 Highwell Lane, Bromyard, HR7 4DG

9.9 109 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 34 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
Convalescent Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Self-Funded Residential Care: £1400 – £1600
Self-Funded Residential Dementia Care: £1400 – £1600
Self-Funded Nursing Care: £1400 – £1600
Self-Funded Nursing Dementia Care: £1400 – £1600
RESPITE Self-Funded Residential Care: £1400 – £1600
RESPITE Self-Funded Residential Dementia Care: £1400 – £1600
RESPITE Self-Funded Nursing Care: £1400 – £1600
RESPITE Self-Funded Nursing Dementia Care: £1400 – £1595

Fees are agreed once the assessment has been completed. This ensure we understand and provide the right level of care and support.

These prices are only a guideline, please contact Highwell House Nursing & Residential Care to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Herefordshire Care Homes

Person in charge

Trudi Barnett (Manager)

Local Authority / Social Services

Herefordshire Council

Admission Criteria

Ages 40+

Care Home Design/Build

Purpose Built: Yes
Last Refurbishment: 2014
Number of floors: 2

Room Information

Single Rooms (30)
Couples/Companion Rooms (2)
Single Rooms with ensuite Wet Room (10)

Order by:

Review from Anthony H (Friend of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience

1, A most impressive standard of care.
2, No nasty smells so common in their homes.
3, Very polite staff.
4, Very clean altogether.
5, Obviously I did not see the rooms or eat there.

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Review from S R (Wife of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience

The whole of Highwell, from room to car parks to welcome entrance from all members of staff, cleanliness of the whole building inside and out. It was a joy to visit my husband while he was in Highwell and to know he was well and truly taken care of. I couldn't thank them enough.

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Review from J S (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience

My father was at Highwell's as part of an NHS rehab programme following hospital treatment for a fractured femur followed by a stroke.
He was integrated well into the 'Home' environment. Staff were very kind and accommodating.
External support was readily facilitated to aid his rehabilitation.
Family

members/visitors were treated courteously.
The manager always had time to explain the programme and my fathers condition.

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Review from H W (Relative of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience

My relative (94) has now been a resident at Highwell House for nearly 2 years following 2 strokes which left him in need of 24-hour nursing care.
He is able to communicate his wishes but not able to hold long conversations.
During this time, his care has been excellent and all staff members are caring

and considerate towards him. The nurse/manager in charge of the home sets high standards to which all staff comply. She is available and willing to discuss any concerns that a relative may have about the resident. There is a friendly atmosphere in the home. There has always been good, clear, communication between staff and myself both face to face and on the phone.

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Review from Hilary C (Daughter of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience

Highwell House is an absolute gem and its all down to the brilliant staff. The manager has such a cheerful approach and clearly loves the place and this creates a warm friendly atmosphere with well-motivated staff who are fully engaged with the residents. I chose Highwell House because of its reputation

for palliative and end of life care. Mum has a terminal illness so that was uppermost in my mind. I consulted her palliative care nurse from the hospice and she gave me the assurances I needed and gave me extra confidence in my decision. Mum is now in her third week and I am amazed at how well she is doing. She joins in all the daily activities - art class, Tai Chi, armchair aerobics, poetry club cookery club, music sessions etc. I thought she had lost interest in everything but her face lights up with the pleasure of these activities. They have a full-time activities coordinator and they make sure all the residents' interests are catered for. They also have a mini bus available and Mum has been on two trips out already. I am just bowled over by the love and care. They really do go far beyond simply looking after people. They have created a real home from home and it is a pleasure for me to visit her there.

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Review from Isabel F (Resident) published on 10 October 2016
Submitted via Postal Card • Report

Overall Experience

My husband and I continue to stay at Highwell House. The staff are very involved with the residents and assiduous in their care and attention to our needs. The staff provide a full range of activities every day has two or three activities for residents to join in including cooking, gardening, knitting,

quiz nights and outings for the residents such as a visit to the seaside, garden centres, shopping trips and occasional evening drinks on the terrace. I was unwell earlier this year and had to undergo surgery and radiotherapy. Staff were very supportive throughout my treatment and were always there to listen to my concerns and ensured that I got through this difficult time as little upset as possible.
Best of all my husband and I can still be together and we celebrated our 50th Wedding Anniversary with a party of friends and family.

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Review from I S (Son of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience

My father has been at Highwell House for over 3 years. In that time, he has been treated so well by all the staff. Any needs are met, and the home manager gets in touch immediately if there is any change in his condition. He is cared for by a fantastic team who I have tremendous admiration for.

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Review from Diane W (Daughter of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience

The home provided my mum with top quality care, giving her back her dignity and allowing us to spend quality time together. There is a wonderful atmosphere, which is always very positive and caring. All the staff go that extra mile.

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Review from M N (Daughter of Resident) published on 6 May 2016
Submitted via Postal Card • Report

Overall Experience

My mother stayed at Highwell House for two weeks. The staff were caring, the food was lovely and my mother really enjoyed the activities. I think leaving was really quite hard for her. If my mother has to go into residential/nursing care again I would hope that it would be somewhere like Highwell House.

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Highwell House Nursing & Residential Care