I would not hesitate to recommend this home.Gary T(Son of Resident/Service User)
I would not hesitate to recommend this home.Gary T(Son of Resident/Service User)
Staff take their role at Leominster very seriously to provide round the clock care to people over the age of 65. The home offers a warm welcome to anyone needing residential and nursing care, with a dedicated care team on hand to offer support for conditions such as Parkinson's.
Close to local amenities the home offers comfortable accommodation within pleasant surroundings. There are lots of places to socialise and relax around...
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
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Leominster Care Home has a Review Score of 9.9 (9.914) out of 10, based on 35 reviews in the last 2 years.
Over all time Leominster Care Home has 123 reviews.
Mum has settled in very well, and everyone has been very welcoming.
Thank you for taking the time to leave your kind review. We hope Leominster Care Home did everything possible to make the transition as easy as possible for your mum and your family. Please let us know if there is anything we can do to make her stay as comfortable as possible.
Mother has been very happy here and very well looked after; always has everything she needs and loves chatting with the staff.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make their stay as comfortable as possible.
Some of the activities were not on or available.
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease in our care. We will discuss your feedback with the home’s manager to help them continually improve their service. Please let us know if there is anything we can do to make your stay as comfortable as possible.
My family welcomed and was able to have lunch with me. This is my second respite following an operation.
Thank you for your kind words. We are very happy to hear you can feel at ease in our care, especially with your family being able to join you for lunch Thank you for choosing Leominster for your stay on both occasions.
My mother was admitted for short-term care following a fall. Throughout her time there, she was very well looked after by a team of caring people. Many thanks.
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully, you will go away from this feeling like your loved one received the best possible care.
I received excellent care and accommodation for two weeks following spinal decompression surgery. The home is warm and spotlessly clean. The staff are caring, efficient and friendly and the food is plentiful, varied and very good. I got the impression that this care home is very well run, as I felt comfortable and secure during my stay.
Thank you for taking the time to leave your response. We are so pleased to hear that you received excellent care and that you had a comfortable stay recovering after your surgery. It is so lovely to hear that you felt cared for and that you enjoyed our delicious meals. Thank you for choosing Leominster for your stay.
We were so very pleased to receive a warm, friendly welcome when we visited our friend today. The senior activity coordinator and senior housekeeper was cheerful and positive throughout and the home clean and tidy. The care our friend was and is receiving is second to none and we were unexpectedly treated to coffee and biscuits before we left.
Thank you for your lovely review. It is always nice to hear from friends feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and we are looking forward to seeing you again soon.
Our mum, aged 96, has been in the home for the last 12 weeks. Every member of staff was wonderfully caring and friendly to her. She was very happy there and we were happy to know she was well looked after. The room was always clean and the food was excellent.
Thank you for taking the time to leave your review. It is always nice to hear from family members and residents feeling like they have been cared for and looked after. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible and we look forward to seeing you again soon.
My uncle stayed in Leominster for 13 weeks following surgery for a broken hip. The care shown there has been wonderful. The staff are caring and curious, and the nurses and home manager were always up to date with my uncle's daily needs. The food was excellent.
Thank you for your feedback. We are so happy that we were able to provide the care your uncle required to get him back on his feet. Thank you for choosing us for his care.
From the first telephone enquiry, the manager's professional guidance and advice gave us reassurance and comfort. All questions have been dealt with thoroughly. Nothing is too much trouble. The initial visit was taken by my daughter and son-in-law who were given an extensive tour and able to ask questions. They came away with a great community feel - it was warm and friendly and they felt it would be a happy home for their grandmother. We have nothing but praise for the staff and the high-quality care and attention to detail given.
Thank you for your kind words. We are happy to hear that Leominster did everything possible to make the transition as easy as possible. We are very happy to hear you and your family can feel at ease with your mother in our care. Please let us know if there is anything we can do to make your mother's stay as comfortable as possible.
Lack of bath/shower facilities - room 10.
Thank you for your lovely review. We are very happy to hear you felt at ease in our care. Hopefully you will go away from this feeling like you received the best possible care. Thank you for choosing Leominster Care Home for your stay.
Whenever I visit my mum the staff are always friendly and helpful. The care home always looks clean and comfortable. Mum likes the staff very much and also enjoys the food that is provided.
Thank you for your feedback. We are happy to hear you always find our staff to be friendly and helpful and that your Mum enjoys the food the chef prepares.
Perfect! Thank you.
Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible.
Mum has only been here a couple of weeks and everyone is friendly and the care is excellent.
Thank you for your kind words. We hope Leominster care home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.
Post pandemic the atmosphere within the home has become more relaxed and happier. The staff continue to maintain a high standard and are approachable and helpful. There appears to be a good team spirit. Well done.
Thank you for your kind words. We are very happy to hear you can feel at ease with your friend in our care.
Each time I visit it is immaculately clean, the staff are friendly and welcoming and my friend always has a smile and always saying how happy she is. Lovely food, home cooked like she was used to. She is so happy here which is lovely to see and hear.
Thank you for your kind review. We are so glad to hear that your friend expresses how happy she is at Leominster, we certainly hope to continue to provide her with the best possible care.
With central support and advice from BUPA HQ, it was easy to liaise with the local BUPA care Home and made all the necessary arrangements for mum's respite care easy.
Thank you for your feedback. We are happy to hear that you found our Customer Care Team were helpful when making the arrangements for respite. Thank you for choosing us for Mums care.
I highly recommend this home.
We appreciate you taking the time to leave us your comments, It is lovely to hear that you feel your dad is receiving the best care in our home and that you find our staff caring and understanding. Thank you for your recommendation.
It's a pity that the new manager has chosen to ignore us on our only two visits in two years. Having made complaints in October these were ignored and it appeared that there are sufficient staff, bearing in mind the phones are never answered when I ring two to three times a week. Generally, it appears the home does not reach the high standards that we set before Covid.
My father has been well supported to settle in as a permanent resident. Difficult times due to temporary closer and restricted visiting, but we have been able to see Dad and take him out whenever possible. The staff are always friendly and very professional. It is a lovely home.
Thank you for your feedback. We are very happy to hear that you have found everyone to be welcoming, friendly and professional. Thank you again for taking the time to write your review.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Newly refurbished, Leominster offers en suite spacious bedrooms available for residential and nursing care. Residents are encouraged to personalise their rooms with small items from home. Situated in the heart of Leominster town, the home is ideally located close to all local amenities and has good transport links.
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There are no accreditations posted yet for Leominster Care Home.
I have worked with Bupa for over 20 years' in numerous roles from Clinical Nurse Trainer to Clinical Deputy Manager and now have returned to take on the role as Home Manager at Leominster. I love the family feeling within the home.
I have worked at the Leominster Care Home for 27 years, originally as a Bursar. I enjoy organising and facilitating a range of activities, events and trips for our residents. I love the interaction with our residents and I enjoy working with a great team of people.
Our team of Housekeepers pride themselves on keeping the Home immaculate and ensuring the residents have a clean and well-presented environment to live in.
I was born in Herefordshire and live locally. When I am not working I enjoy spending time with friends and family.
I have worked at Leominster as a Receptionist for 5 years. I really enjoy my job - it’s not just about answering the phone or opening the door with a smile. It’s about building trusting relationships with our residents, their family and friends. I enjoy making a difference in our residents' lives.
I love the balance of my job. You spend time at your desk doing your admin and finance, but also have the pleasure of visiting and speaking to residents and families. I love the team that works here.
Previous to working at Leominster Care Home, I worked for the Natwest Registrars Department and for a property management company at Yorkshire Building Society. I have since moved from Bristol to Pembridge and love living in the country.
In my spare time, I love reading, walking and relaxing by painting watercolours and pencil drawings. I live with my Husband Tony, and we have a son and a beautiful granddaughter called Primrose. I am passionate about my two cockapoos called Teddy and Phoebe Rose.
I have been at Bupa for 7 years and have worked in a variety of different roles. I started as a weekend Kitchen Assistant, then I became a Care Assistant and I'm now a Senior Care Assistant. I love working at Bupa because of the colleagues I work with and the wonderful residents I care for every day.
I have worked at Bupa for 13 years. I started off as a carer and have progressed to senior care assistant in Nursing. I love spending my days looking after our residents.
I have worked here as a Care Assistant for a total of 8 years. I did leave for a brief period in between but I returned as I missed the residents and am passionate about making a difference in their lives.
I have worked at Leominster as a Care Assistant for 4 years and I'm currently applying for the role of Senior Carer as I want to progress within Bupa. I enjoy making a difference in the lives of our residents.
I started as a Housekeeper 13 years ago, and since then I have worked as a Carer, in the kitchen and laundry. I am also an engagement and well-being champion. I enjoy being part of the BUPA family and find every day rewarding looking after our wonderful residents.
I am the chef manager at Leominster Care Home and have worked for Bupa for just over 4 years. Seeing the smiles on residents' faces is why I love working here.
In my spare time, I enjoy fishing - I am currently travelling around England, Wales and Scotland to fish.
I've been part of the Leominster team for 19 years. I'm a Kitchen Assistant and help the Chef. I enjoy making the residents happy and finding out what their favourite foods are.
I have worked as a Kitchen Assistant for 14 years and have recently become an engagement champion as well. I enjoy working here as I get to meet lots of different people every day.
I am the maintenance Operative within the Care Home dealing with day-to-day issues, general maintenance and gardening.
I enjoy working here as there's a different job every day and I like to make the residents' lives that little bit happier. I have been a gardener most of my life and I also enjoy resolving problems and maintenance issues.
I live within walking distance of the home with my daughter and partner. My spare time is spent with my daughter and walking my two dogs. I love gardening and drawing.
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