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Stretton Nursing Home

Burghill, Hereford, Herefordshire HR4 7RR
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Stretton Nursing Home, Hereford

Care Provided by Stretton Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Stretton Care Ltd
  • Private Owned

Person in charge

  • Jessica Roberts(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (20)
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Stretton Nursing Home Reviews (25)

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9.4

Stretton Nursing Home has a Review Score of 9.4 (9.403) out of 10, based on 10 reviews in the last 2 years. Over all time Stretton Nursing Home has 25 reviews.

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Review from Hilary W (Niece of Resident) published on 2 November 2023 Submitted via Postal Card
Overall Experience

The nursing home is very friendly and welcoming to relatives and patients. The home is clean and nicely decorated making it feel homely. The food is freshly cooked daily and a lovely selection is nutritious. The staff are very helpful and answer any questions we may have. Medical needs are catered for daily and checked upon to see if any need changing. Activities for patients are provided to encourage socialising which is good for well-being.

Reply from Jincy Tresa Thomas, Manager at Stretton Nursing Home

Thank you for your valuable Review. Stretton is committed to improving the experience of our service users, families and staff and will continue the same in future!

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Review from Belinda J (Daughter of Resident) published on 4 October 2023 Submitted via Website
Overall Experience
My Mother was transferred to Stretton from Hereford Hospital in May this year. This was all quite unexpected but I was invited by the manager to visit before she was admitted and my mind was put at rest immediately. A lovely friendly space, light and clean. I was able to choose the perfect room for Mum so she could see the sky and trees. We could not have found a more perfect place for the last few weeks of her life. She was beautifully cared for by all the staff at Stretton. I'm a nurse and carer myself, and I could not have been happier with the care she received.

Her appetite was not good and she was unable to eat the food that was on regular offer. Once this was noted the catering staff made every effort to provide food that she found more palatable. We were also able to visit whenever we liked and also to take our little dog, who she loved and cheered her up every day. We are just so grateful for all that was done for her at Stretton, it met her needs 100%.

Reply from Jincy Tresa Thomas, Manager at Stretton Nursing Home

Thank you for your review. The team will greatly appreciate your feedback.

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Review from Rosemary W (Daughter of Resident) published on 27 June 2023 Submitted via Postal Card
Overall Experience

My mother was very frail when she moved here and quickly became bedbound. She often told me how good the food was and how kind the staff were. I found the staff unfailingly polite, courteous and very caring to/about my mother. She recently developed breathing difficulties (heart failure) and died in the home 30 hours later. My siblings and I were with her throughout, and the kindness and compassion shown to us at all times by staff at all levels was outstanding.

Reply from Jincy Tresa Thomas, Manager at Stretton Nursing Home

Thank you for the feedback. Your feedback adds so much value to what we do and how we can continue to achieve the best outcomes for the people in our care.

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Review from Elaine P (Daughter of Resident) published on 10 May 2023 Submitted via Website
Overall Experience
I was very apprehensive about putting my mum in a home but was put at ease straight away by the manager.
The staff are brilliant and very friendly, and nothing is too much trouble for them.
Mum always looks clean and in clean clothes; every day can have a drink whenever she wants.
It was Mum's 93rd birthday at the weekend, and the staff pulled out all the stops to make it special; they decorated the room and made her a beautiful cake and looked after us all.

I am just so pleased my mum now has 24-hour care, and it’s all thanks to the staff at Stretton - well done.

Reply from Jincy Thomas, Manager at Stretton Nursing Home

Thank you, Elaine, for the kind comment. I will share it with the team.

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Review from Jan P (Friend of Resident) published on 16 February 2022 Submitted via Website
Overall Experience

Recently visited a friend here and was disgusted to see how shabby the place is. Staff were non-existent, asked how many staff were on duty at any one shift and told only four. Clients left in dirty pads, client not assisted out of bed to get mobile, one resident's alarm was left buzzing for the full hour of my visit and still buzzing for assistance when I left. Nothing is calming in this place, paintwork like a nursery school, orange, lime green gloss needing desperate renewing. The staff I did see were unkempt, rude, and abrupt to my friend. This place needs a complete overhaul. Please don't allow your loved ones to go here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 June 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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