Stretton Nursing Home

Burghill, Hereford HR4 7RR
Review Us
9.6 25 Reviews
  • Stretton Nursing Home, Hereford
Stretton Nursing Home has a team of highly skilled, empathetic staff ready to meet residents' needs.

Trained staff support residents' with their care needs and offer them a relaxing, friendly home which helps boost each resident's wellbeing.

Well balanced, nutritious food is prepared with special dietary requirements taken into account.
Show Stretton Nursing Home on the Map

Care Provided by Stretton Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1050
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350

These prices are only a guideline, please contact Stretton Nursing Home to find out the exact price for your requirements.

Contact Stretton Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Stretton Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Stretton Care Ltd

Person in Charge

  • Hardev Sehmi (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (20)

Stretton Nursing Home Reviews (25)

9.6

Stretton Nursing Home has a Review Score of 9.6 (9.600) out of 10, based on 20 reviews in the last 2 years.
Over all time Stretton Nursing Home has 25 reviews.

Overall Experience
  • 16
  • 8
  • 0
  • 0
  • 1
Date Published
  • 25
  • 3
  • 8
  • 20
  • 5
Reviewer Connection to Stretton Nursing Home
  • 8
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 25, showing 21-25
Review from Hilary W (Niece of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nursing home is very friendly and welcoming to relatives and patients. The home is clean and nicely decorated making it feel homely. The food is freshly cooked daily and a lovely selection is nutritious. The staff are very helpful and answer any questions we may have. Medical needs are catered for
daily and checked upon to see if any need changing. Activities for patients are provided to encourage socialising which is good for well-being.
Reply from Jincy Tresa Thomas, Manager at Stretton Nursing Home
Thank you for your valuable Review. Stretton is committed to improving the experience of our service users, families and staff and will continue the same in future!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Belinda J (Daughter of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was transferred to Stretton from Hereford Hospital in May this year. This was all quite unexpected but I was invited by the manager to visit before she was admitted and my mind was put at rest immediately. A lovely friendly space, light and clean. I was able to choose the perfect room for
Mum so she could see the sky and trees. We could not have found a more perfect place for the last few weeks of her life. She was beautifully cared for by all the staff at Stretton. I'm a nurse and carer myself, and I could not have been happier with the care she received.
Her appetite was not good and she was unable to eat the food that was on regular offer. Once this was noted the catering staff made every effort to provide food that she found more palatable. We were also able to visit whenever we liked and also to take our little dog, who she loved and cheered her up every day. We are just so grateful for all that was done for her at Stretton, it met her needs 100%.
Reply from Jincy Tresa Thomas, Manager at Stretton Nursing Home
Thank you for your review. The team will greatly appreciate your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rosemary W (Daughter of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very frail when she moved here and quickly became bedbound. She often told me how good the food was and how kind the staff were. I found the staff unfailingly polite, courteous and very caring to/about my mother. She recently developed breathing difficulties (heart failure) and died in
the home 30 hours later. My siblings and I were with her throughout, and the kindness and compassion shown to us at all times by staff at all levels was outstanding.
Reply from Jincy Tresa Thomas, Manager at Stretton Nursing Home
Thank you for the feedback. Your feedback adds so much value to what we do and how we can continue to achieve the best outcomes for the people in our care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elaine P (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very apprehensive about putting my mum in a home but was put at ease straight away by the manager.
The staff are brilliant and very friendly, and nothing is too much trouble for them.
Mum always looks clean and in clean clothes; every day can have a drink whenever she wants.
It was Mum's 93rd
birthday at the weekend, and the staff pulled out all the stops to make it special; they decorated the room and made her a beautiful cake and looked after us all.
I am just so pleased my mum now has 24-hour care, and it’s all thanks to the staff at Stretton - well done.
Reply from Jincy Thomas, Manager at Stretton Nursing Home
Thank you, Elaine, for the kind comment. I will share it with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jan P (Friend of Resident) published on 16 February 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Recently visited a friend here and was disgusted to see how shabby the place is. Staff were non-existent, asked how many staff were on duty at any one shift and told only four. Clients left in dirty pads, client not assisted out of bed to get mobile, one resident's alarm was left buzzing for the full
hour of my visit and still buzzing for assistance when I left. Nothing is calming in this place, paintwork like a nursery school, orange, lime green gloss needing desperate renewing. The staff I did see were unkempt, rude, and abrupt to my friend. This place needs a complete overhaul. Please don't allow your loved ones to go here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Stretton Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.600 for Stretton Nursing Home is calculated as follows: ( (156 Excellents x 5) + (64 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 235 Ratings = 4.6
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stretton Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stretton Nursing Home to verify any information. View our terms and conditions. Stretton Nursing Home has an Enhanced Service - more info.