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Grosvenor House

Aqueduct Lane, Coopers Hill, Alvechurch, Birmingham, Worcestershire B48 7BS
Spring View Care Ltd Logo
Top 20 care home certificate
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A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)
Grosvenor House, Birmingham
Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)
Grosvenor House, Birmingham
good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)
Grosvenor House, Birmingham

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.

At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.

Care Provided by Grosvenor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Nursing Care£1,350 - £1,600£1,350 - £1,600

Contact Grosvenor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mercy Johnson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • Car park on-site

Grosvenor House Reviews (313)

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10

Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 102 reviews in the last 2 years. Over all time Grosvenor House has 313 reviews.

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Showing 313 reviews matching selected criteria
Review from David P (Husband of Resident) published on 25 December 2025 Submitted via Postal Card
Overall Experience

The care received is excellent. Staff are kind & caring, engage with the residents & their families. The food is well prepared & nourishing & goes down well. The home is clean & smells fresh. The residents are always clean & tidy in appearance & showered regularly. The activities are varied & enjoyed.

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Review from Charlotte B (Daughter of Resident) published on 25 December 2025 Submitted via Postal Card
Overall Experience

The staff are warm & committed to creating a safe & comfortable environment for the residents. They keep us informed & take the time to listen to us. We always feel valued & supported. The home is clean, welcoming & well-organised, with meaningful activities & nutritious meals. We couldn't be happier & highly recommend this nursing home.

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Review from John H (Son of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

The care home staff are always welcoming and polite and always ready to answer questions. When I visit it is peacefull and relaxing and my mothers room is clean and warm.

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Review from David C (Son of Resident) published on 9 December 2025 Submitted via Postal Card
Overall Experience

We have had a lovely experience at Grosvenor House. Facilities are excellent, clean and tidy. The staff are all wonderful, very caring and couldn't do more.

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Review from K Q (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card
Overall Experience

Such caring staff who took such wonderful care of mum. Thank you.

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Review from K J (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card
Overall Experience

Karyn daughter of Margaret. Grosvenor House is an exceptional care home for all aspects of care. My mother was well cared for in her final days. Well looked after and was informed of updates to any other care provision needed.

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Review from Rachael M (Friend of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience

I come to visit my friend Karolyn and the atmosphere is so friendly. The staff are so friendly and extremely caring. As a visitor I have met the staff and they are wonderful and the building is lovely.

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Review from Joanne C (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience

A wonderful nursing home for my father. He was cared for with dignity and kindness. Every member of staff always had a smile when we walked in. Nothing was too much trouble. I can't recommend the home highly enough.

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Review from Karolyn S (Respite Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience

I have been a temporary resident here for the last four weeks, to recover from a broken back and elbow following 2 falls. I have been looked after so well, all the staff without exception have been caring, thoughtful, friendly and totally professional. I have been extremely happy here and have thoroughly enjoyed my time here. I cannot fault anything. I can think of no better place to recover and would recommend it to anyone. Thank you to everyone.

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Review from Pam C (Sister of Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience

The staff go beyond their work to make sure my brother & his family were always considered and my brother was comfortable in his final days.

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Review from Pablo W (Friend of Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience

Wonderful home with excellent care provided. The staff are welcoming and friendly. Always accommodating to any needs we have with a nicely presented garden and clean facilities. I would highly recommend Grosvenor House.

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Review from Phil H (Son of Resident) published on 26 August 2025 Submitted via Postal Card
Overall Experience

Excellent nursing home. Look after Mum extremely well.

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Review from Joseph H (Grandson of Resident) published on 25 August 2025 Submitted via Postal Card
Overall Experience

Staff have made my grandmother feel very comfortable and at ease since arriving. Consistent communication with family and timely medication and meals. Would absolutely recommend.

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Review from Paul S (Son of Resident) published on 28 July 2025 Submitted via Postal Card
Overall Experience
The staff are first class. Brilliant.

The care home stands out.

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Review from S S (Niece of Resident) published on 18 July 2025 Submitted via Postal Card
Overall Experience

My aunt was treated with dignity in the last few days. She had been a resident for 5 years and in all that time we never had any worries about her care. Grosvenor House is always exceptionally clean, and nothing is too much trouble for either residents or family.

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Review from Jules W (Daughter of Resident) published on 11 July 2025 Submitted via Website
Overall Experience

We placed dad into safeguarding with Grosvenor. Mum was exceptionally cared for 4 years ago. Its a hard decision many negative things get said in general about homes, they stick, leaving precious loved ones in care hard call. Grosvenor GET it they understand it isn't forced it feels natural nothing is too much trouble they go the extra mile always 24/7. Nursing attention 100%, staff, chef, everyone gets it. Dad was poorly their GP called to explain & we spoke in person with nurse present when dad declined the emergency GP came the attention care received would not have happened outside this home. To place your loved one in care isnt a choice we specifically choose what I would specifically choose is Grosvenor 100% no doubt at all, caring trustworthy kind lovely attentive and professional thank you isn't good enough but huge thank you for your kindness and care given to dad thank you so much from the bottom of our hearts we would have been so lost without you we truly would xxx

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Review from Joanne M (Daughter of Resident) published on 4 July 2025 Submitted via Postal Card
Overall Experience

Mom moved into Grosvenor House on 13/6/25. She was warmly welcomes by one staff member in particular and the team. Her care was exemplary. They treated her with care, love and respect. I whole heartedly recommend Grosvenor House to anyone looking for a care home for their loved one. Thank you to all the nurses, carers and staff for making a tough decision easy.

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Review from C R (Sister-in-law of Resident) published on 4 July 2025 Submitted via Postal Card
Overall Experience

As soon as you wack through the door you feel welcome and at ease.

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Review from R C (Nephew of Resident) published on 4 July 2025 Submitted via Postal Card
Overall Experience

My auntie is so happy here and the activities they do are amazing. The care staff can not do enough.

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Review from S D (Sister-in-law of Resident) published on 4 July 2025 Submitted via Postal Card
Overall Experience

Very friendly staff. Residents seem to be very well looked after nice and clean.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (15)

  • 30 Jan 2026Recipient: Grosvenor House
  • 30 Jan 2026Recipient: Spring View Care Ltd
  • 31 Jan 2025Recipient: Grosvenor House

Accreditations

There are no accreditations posted yet for Grosvenor House.

Meet the Team (0)

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