Grosvenor House

Care home was very good, staff excellent.

Care home experience was very good. Caring of our sister was above and beyond.

They really took care of my mom and made her comfortable in the last couple of weeks of her life. Thank you.

My mum was at Grosvenor for 4 1/2 months and the care, respect and medical attention I couldn't have asked for more. From the moment mum entered the home she received the upmost respect, as a daughter going through the whole experience I have had support, I have had politeness, happiness and care myself. I was even told 'be a daughter again, we'll do the caring for you', it felt like a weight had been lifted. Even at the end, upmost respect to mum.

Mother settled into the home quicker than I expected, I believe this was due to the friendly and attentive staff, and the comfortable pleasant surroundings. Overall the home and staff are excellent.

The staff are very friendly and helpfull. The home itself is very clean. Mom is very content and likes talking to the other residents. If there is anything we need to know, any of the staff are there to answer your questions.

My father came for end of life. My dad was so happy here for the 8 weeks he was at Grosvenor. Staff was so kind and very supportive and I hadn't see my dad so happy for years until he was placed here. I would like to thank all staff for their kindness towards my dad and us family. I can't thank them enough.

Very caring home, made to feel welcome, couldn't do anymore if they tried. Would recommend the home to anyone, great care and entertainment and organised events.

I can not express my appreciation enough, my mother in law was treated with extreme care and dignity. The staff were extremely caring and made us felt extremely well informed and cared for.

Looked after my father in law for about 8 weeks, the staff went above and beyond to help, he was very happy here. The staff took great care of him and was so nice to all family members.

You made his last few months perfect and comfortable. You bought the old Alan back to life. And we all thank you so much. You all do an amazing job.

The staff are beyond reproach, from the moment we came to view this was a home from home, will never hear anyone speak badly about anything or anyone associated with Grosvenor House.

The care received is excellent. Staff are kind & caring, engage with the residents & their families. The food is well prepared & nourishing & goes down well. The home is clean & smells fresh. The residents are always clean & tidy in appearance & showered regularly. The activities are varied & enjoyed.

The staff are warm & committed to creating a safe & comfortable environment for the residents. They keep us informed & take the time to listen to us. We always feel valued & supported. The home is clean, welcoming & well-organised, with meaningful activities & nutritious meals. We couldn't be happier & highly recommend this nursing home.

The care home staff are always welcoming and polite and always ready to answer questions. When I visit it is peacefull and relaxing and my mothers room is clean and warm.

We have had a lovely experience at Grosvenor House. Facilities are excellent, clean and tidy. The staff are all wonderful, very caring and couldn't do more.

Such caring staff who took such wonderful care of mum. Thank you.

Karyn daughter of Margaret. Grosvenor House is an exceptional care home for all aspects of care. My mother was well cared for in her final days. Well looked after and was informed of updates to any other care provision needed.

I come to visit my friend Karolyn and the atmosphere is so friendly. The staff are so friendly and extremely caring. As a visitor I have met the staff and they are wonderful and the building is lovely.

A wonderful nursing home for my father. He was cared for with dignity and kindness. Every member of staff always had a smile when we walked in. Nothing was too much trouble. I can't recommend the home highly enough.