
A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)

Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)

good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)

A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)

Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)

good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.
At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.
Care Provided by Grosvenor House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grosvenor House for full pricing details and T&Cs.
Contact Grosvenor House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Spring View Care Ltd
- Private Owned
Person in charge
- Mercy Johnson(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Open 24 x 7 for visiting relatives / friends
Parking
- Car park on-site
Grosvenor House Reviews (313)
Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 102 reviews in the last 2 years.
Over all time Grosvenor House has 313 reviews.
During Mum's last few days, we wouldn't and could not have wished for her to be anywhere else. Thank you for your professionalism and the care and love shown to our mum and our family.
We were very happy with the level of service shown towards my father. All the staff we encountered were warm + friendly and nothing was too much trouble for them. We would certainly recommend anyone to this care home. Thank you all so much.
My mother was a resident for 5 years and sadly passed away on the 8th February 2025. I cant thank the home enough for the care and kindess they showed my mother during her time at the home. They always treated mum with the utmost dignity and it was a constant relief to the family that she was extremely well cared for. Thank you to all the staff at Grosvenor for looking after mum so well.
Visiting the establishment is always a pleasure and reassuring of the great care my mother receives.
I visit my friend weekly, the staff on duty always have a welcoming smile. A hot drink in the cold weather is always welcome. There is always lots of laughter in the lounge the activities manager is amazing and gets all the residents involved with the activities. I would recommend this home to anyone.
I have been visiting my friend for a number of years in Grosvenor House. During this time, I have seen that she is treated so well by the staff. It is reassuring to know that she has people to look after her as she is unable to care for herself. Thank you.
The staff are always keen to help both residents and their families and visitors.
I feel reassured knowing my mam is well cared for.
Our Mum moved into Grosvenor House after a long hospital stay, having reached the need for end-of-life care. That care has been outstanding in every way. Every member of the team has been kind, welcoming, and professional, the food excellent and the accommodation first class. Above all, the compassion, care and respect shown to Mum has been amazing, extending to our whole family. Thank you so much for making Mum's twilight days as good as they could ever possibly be.
The care home is always nice and warm and clean. The staff are very caring and friendly and it is comforting to know my mother is being well looked after.
Always very welcome, tea/coffee offered. I think its been wonderful for us and pleased with my brother's care and the time he is given. Very good home, I would be happy to come here for my care. It's very homely.
It's a lovely welcoming place for my dad, with friendly and helpful staff. He has a nice room with a lovely view of the garden.
The staff are very helpful and caring.
As a visitor and friend of a resident, I have always felt the staff are wonderful, always cheerful whenever I come. Nothing is too much for the visitor or the client. They always make me a cup of coffee which is very welcome. The care the clients receive goes for and I cannot say anything good enough in praise of this nursing home and staff.
Myself and my sister visited our grandad. I have never felt better for my grandad's care. He has been moved so many time in the past and he and myself feel so happy. Lovely house, lovely staff. Very happy.
Mum was only with the lovely team at Grosvenor House for a few weeks, for end-of-life care. All the staff could not have been more supportive of my brother and I at this difficult time, unrestricted visiting hours were so helpful and we were made excellent coffee and had uplifting chats with the staff to help us along. They really treated Mum respectfully as they would their own family. We are very grateful.
Thank you.
Brilliant care. Could not fault the care and attention.
Grandad is settled well and enjoying living here. All staff are A+ absolute angels.
Wonderful care from professional very caring people. They looked after her exceptionally well as all other patients. The home and care of all the staff are outstanding. Thank you all.
My sister-in-law had the most wonderful care in Grosvenor House, there was nothing she wanted for. My husband and I are so very grateful we found this wonderful home and that she was so happy here. I shall put my name down!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grosvenor House.
There are no upcoming events for Grosvenor House.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Grosvenor House
- 30 Jan 2026Recipient: Spring View Care Ltd
- 31 Jan 2025Recipient: Grosvenor House
Accreditations
There are no accreditations posted yet for Grosvenor House.
Meet the Team (0)
There are no Team Members posted yet.
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