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Grosvenor House

Aqueduct Lane, Coopers Hill, Alvechurch, Birmingham, Worcestershire B48 7BS
Spring View Care Ltd Logo
Top 20 care home certificate
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A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)
Grosvenor House, Birmingham
Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)
Grosvenor House, Birmingham
good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)
Grosvenor House, Birmingham

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.

At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.

Care Provided by Grosvenor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Nursing Care£1,350 - £1,600£1,350 - £1,600

Contact Grosvenor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mercy Johnson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • Car park on-site

Grosvenor House Reviews (313)

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10

Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 102 reviews in the last 2 years. Over all time Grosvenor House has 313 reviews.

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Showing 313 reviews matching selected criteria
Review from David M (Son-in-law of Resident) published on 2 July 2025 Submitted via Postal Card
Overall Experience

Highly recommend Grosvenor House. They took amazing care of my mother in law.

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Review from Christine C (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card
Overall Experience

First impression was excellent. Welcoming, friendly, beautiful place. Events manager especially worth a mention, she knew exactly how to calm my dying father. Nothing was too much trouble, I found her so-reassuring. Lovely room and nursing staff so kind and gentle with dad, and his family.

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Review from Jeremy C (Son of Resident) published on 11 June 2025 Submitted via Postal Card
Overall Experience

My dad was treated with dignity throughout his short stay. Staff were caring and professional. This allowed us to spend our time together without worrying about care standards.

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Review from Julia C (Daughter of Resident) published on 10 June 2025 Submitted via Postal Card
Overall Experience

I was instantly reassured when I visited Grosvenor House due to the calm demeanor and professionalism of the staff. The care that Dad has received has been excellent and I would recommend to others. Treatment for Dad has been very prompt and one member of staff particularly, has been comforting and and an informative presence to myself and my family. Thank you for looking after my Dad.

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Review from Richard W (Son of Resident) published on 9 June 2025 Submitted via Postal Card
Overall Experience

I cannot express my thanks enough for the kindness, care and respect shown to my mother throughout her stay at Grosvenor House. It is a comfort to know that she was so well looked after - we couldn't have asked for more. Thank you.

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Review from Andrew J (Relative of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience

A lovely location, lots of space and a well monitored facility. The staff were extremely friendly and professional, despite it being an upsetting visit. I would recommend to anyone!

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Review from Christopher J (Son of Resident) published on 26 May 2025 Submitted via Postal Card
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Very helpful, first class.

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Review from Hannah J (Granddaughter of Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

Amazing! great care, lovely environment.

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Review from Robert E (Son of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience

Lovely caring staff in horrible circumstances. Lovely surrounding area and rooms.

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Review from Jasmine J (Daughter-in-law of Resident) published on 8 May 2025 Submitted via Postal Card
Overall Experience

Warm welcome, friendly staff, very clean. They are taking excellent care of her and feel very happy she is getting such lovely care.

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Review from J B (Friend of Resident) published on 6 May 2025 Submitted via Postal Card
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Good palliative care, excellent with family.

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Review from Mary-Pat W (Sister-in-law of Resident) published on 5 May 2025 Submitted via Postal Card
Overall Experience

We can't praise Grosvenor House enough for the care they gave to my sister in law, sadly she was only with them 24 hours but how they treated her & family & friends is beyond words. They kept us informed & were respectful beyond belief. We could not have wished for a better place for our loved one to pass away. An enormous thank you to everyone at Grosvenor House.

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Review from N B (Friend of Resident) published on 2 May 2025 Submitted via Postal Card
Overall Experience

My friend came in very suddenly and was treated with dignity and respect right until the end. Supported family and friends.

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Review from Charlie L (Goddaughter of Resident) published on 2 May 2025 Submitted via Postal Card
Overall Experience

Kind, friendly & helpful. Excellent care for her and family and friends. Couldn't want for a better place.

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Review from K B (Daughter-in-law of Resident) published on 22 April 2025 Submitted via Postal Card
Overall Experience
Great care. He loved it here.
Staff are fabulous.

Food lovely.

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Review from M S (Son of Resident) published on 16 April 2025 Submitted via Postal Card
Overall Experience

Fantastic care from day 1. Kept my mother comfortable in her last few weeks. Excellent.

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Review from Christine B (Daughter-in-law of Resident) published on 16 April 2025 Submitted via Postal Card
Overall Experience

Couldn't have asked for more, all the staff were lovely, was nice to know that he was so well looked after at the end. Thanks to you all.

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Review from Denise D (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card
Overall Experience

Excellent staff who are very caring, compassionate and knowledgeable. Supported the family and kept us informed every step of the way.

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Review from Colleen B (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card
Overall Experience

Our mum was only here for a short time but we would not have wanted her to be anywhere else. The love, support, care, food and so much more was given to our mum and all other residents. I personally could not thank the staff enough. Thank you Grosvenor House.

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Review from S S (Granddaughter of Resident) published on 14 April 2025 Submitted via Postal Card
Overall Experience

Brilliant care provided in the last weeks of my grandma's life.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (15)

  • 30 Jan 2026Recipient: Grosvenor House
  • 30 Jan 2026Recipient: Spring View Care Ltd
  • 31 Jan 2025Recipient: Grosvenor House

Accreditations

There are no accreditations posted yet for Grosvenor House.

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