Grosvenor House

I have been a temporary resident here for the last four weeks, to recover from a broken back and elbow following 2 falls. I have been looked after so well, all the staff without exception have been caring, thoughtful, friendly and totally professional. I have been extremely happy here and have thoroughly enjoyed my time here. I cannot fault anything. I can think of no better place to recover and would recommend it to anyone. Thank you to everyone.

The staff go beyond their work to make sure my brother & his family were always considered and my brother was comfortable in his final days.

Wonderful home with excellent care provided. The staff are welcoming and friendly. Always accommodating to any needs we have with a nicely presented garden and clean facilities. I would highly recommend Grosvenor House.

Excellent nursing home. Look after Mum extremely well.

Staff have made my grandmother feel very comfortable and at ease since arriving. Consistent communication with family and timely medication and meals. Would absolutely recommend.

The care home stands out.

My aunt was treated with dignity in the last few days. She had been a resident for 5 years and in all that time we never had any worries about her care. Grosvenor House is always exceptionally clean, and nothing is too much trouble for either residents or family.

We placed dad into safeguarding with Grosvenor. Mum was exceptionally cared for 4 years ago. Its a hard decision many negative things get said in general about homes, they stick, leaving precious loved ones in care hard call. Grosvenor GET it they understand it isn't forced it feels natural nothing is too much trouble they go the extra mile always 24/7. Nursing attention 100%, staff, chef, everyone gets it. Dad was poorly their GP called to explain & we spoke in person with nurse present when dad declined the emergency GP came the attention care received would not have happened outside this home. To place your loved one in care isnt a choice we specifically choose what I would specifically choose is Grosvenor 100% no doubt at all, caring trustworthy kind lovely attentive and professional thank you isn't good enough but huge thank you for your kindness and care given to dad thank you so much from the bottom of our hearts we would have been so lost without you we truly would xxx

Mom moved into Grosvenor House on 13/6/25. She was warmly welcomes by one staff member in particular and the team. Her care was exemplary. They treated her with care, love and respect. I whole heartedly recommend Grosvenor House to anyone looking for a care home for their loved one. Thank you to all the nurses, carers and staff for making a tough decision easy.

As soon as you wack through the door you feel welcome and at ease.

My auntie is so happy here and the activities they do are amazing. The care staff can not do enough.

Very friendly staff. Residents seem to be very well looked after nice and clean.

Highly recommend Grosvenor House. They took amazing care of my mother in law.

First impression was excellent. Welcoming, friendly, beautiful place. Events manager especially worth a mention, she knew exactly how to calm my dying father. Nothing was too much trouble, I found her so-reassuring. Lovely room and nursing staff so kind and gentle with dad, and his family.

My dad was treated with dignity throughout his short stay. Staff were caring and professional. This allowed us to spend our time together without worrying about care standards.

I was instantly reassured when I visited Grosvenor House due to the calm demeanor and professionalism of the staff. The care that Dad has received has been excellent and I would recommend to others. Treatment for Dad has been very prompt and one member of staff particularly, has been comforting and and an informative presence to myself and my family. Thank you for looking after my Dad.

I cannot express my thanks enough for the kindness, care and respect shown to my mother throughout her stay at Grosvenor House. It is a comfort to know that she was so well looked after - we couldn't have asked for more. Thank you.

A lovely location, lots of space and a well monitored facility. The staff were extremely friendly and professional, despite it being an upsetting visit. I would recommend to anyone!

Very helpful, first class.

Amazing! great care, lovely environment.