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The Lawns

Main Road, Kempsey, Worcester, Worcestershire WR5 3NF
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The Lawns, Worcester
The Lawns, Worcester
The Lawns, Worcester

The Lawns Nursing Home, in Kempsey, near Worcester, is an award-winning home with a reputation for the highest standards of care. Nominated for the Gold Standard Framework for provision of End of Life Care "Care Home of the Year" award in 2019, and reaccredited with the Platinum Award.

The home opened a new purpose-built extension of 22 beds in late 2018 which caters for both residential and nursing residents as well...  

Care Provided by The Lawns

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,450
Residential Dementia CareFrom £1,450From £1,450
Nursing CareFrom £1,680From £1,680
Nursing Dementia CareFrom £1,680From £1,680

An assessment under the NHS framework for Funded Nursing Care will involve a checklist being completed and sent to the NHS team, this will be reviewed by the NHS and may require for them to complete a full in person assessment. The decision of the outcome of this assessment will be communicated by the NHS and if granted NHS funded nursing care is paid weekly directly to the home and contributes to the overall weekly cost of care.

Contact The Lawns to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Melanie Dawson(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • Open visiting

Parking

  • On site parking

The Lawns Reviews (140)

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9.9

The Lawns has a Review Score of 9.9 (9.928) out of 10, based on 47 reviews in the last 2 years. Over all time The Lawns has 140 reviews.

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Showing 140 reviews matching selected criteria
Review from Mandy H (Daughter-in-law of Resident) published on 22 June 2026 Submitted via Website
Overall Experience
Allen, my step father in law was in need of urgent care.
From the moment I contacted the home, everything moved quickly and smoothly.
I remember it being such a relief to see Michelle at Allen's home that afternoon.
We took great comfort that Allen was being cared for by such lovely people, who had the knowledge to care for his needs.
He needed to gain weight and a plan was put in place quickly to ensure this.
He loved the food and even discovered a likeness for gravy !
We cannot praise The Lawns enough.
The layout is good very easy for residents to navigate. Plenty of communal spaces for family and friends to gather.
Residents rooms are spacious with ensuites.
Special shout out to all the carers that made Allen's last few weeks comfortable a big Thank you.
From Ourselves

Mandy & Steve and sister in law Alison

Reply from Melanie Dawson, Manager at The Lawns

Thank you very much for you comprehensive reivew - i will pass on these to the team who i know will appreicate their care and attention has been recognised by you all. Melanie

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Review from Brian E (Son of Resident) published on 15 June 2026 Submitted via Website
Overall Experience

My father went in to The Lawns in May last year. He was welcomed the minute we walked through the door. The staff were very attentive and settled him in his room. He seemed very happy being there. I did visit him quite often and was welcomed by management and staff. Always a smiling face on reception when I arrived and they were very helpful in helping me with queries. He was in there for over twelve months and was looked after well from beginning to end. The staff always rang me if there was a problem or queiry. I'd certainly recommend the home to anyone.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your lovely review The Lawns is a sadder place without your Dad as he was such a wonderful gentleman to care for, thankyou for allowing us to be his care solution Melanie

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Review from Joanne A (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card
Overall Experience

My mother recently joined The Lawns after a urinary tract infection made her unwell. She was so well cared for she has decided to stay. The staff are amazing. So professional and helpful to worried family but kind, caring and empathetic to my beloved mum. The rooms are clean. The staff are exemplary. They listen and respond to requests. My registered blind and almost deaf mother loves it there.

Reply from Melanie Dawson, Manager at The Lawns
Thankyou for your review your mum is a pleasure to care for and we are really pleased that she has made such progress and decided on The Lawns as her home

Melanie

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Review from Dawn M (Daughter-in-law of Resident) published on 8 May 2026 Submitted via Website
Overall Experience

Mum in law has dementia and is no longer able to cope on her own, she lives with my husband and it was her first time in a care home setting. I was a little apprehensive as to how she would settle in for 4 week respite care, but I need not have worried, the staff are all so friendly and supportive. We were made to feel welcome when we visited and from the moment you walk in the door, their is a very homely feeling. Thank you for looking after mum.

Reply from Melanie Dawson, Manager at The Lawns

Thankyou for your review, we are pleased this first taste of care home care was so positive and we look forward to seeing you all again. Melanie

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Review from Danny B (Son of Resident) published on 30 April 2026 Submitted via Website
Overall Experience

Dad was no longer able to live alone being diagnosed with advanced Vascular Dementia. We chose the Lawns as a nursing home having visited without notice and met management and nursing staff, getting a good feeling. Lawns were wonderful in making Dad's discharge from hospital at short notice trouble free, causing him as little stress as possible. Dad arrived at Lawns underweight and frail, with little interest in his surroundings and in engaging with others. He settled in quickly, gained weight and was gently integrated into life at Lawns. He needed nudging to join into activities, which with the sympathetic way his carers and activity staff acted began to happen, they got his sense of humour and he increasingly became his old self. We continued to visit Dad at Lawns without notice and consistently found him being looked after with compassion and genuine interest by the same cohort of carers month in and month out. Lawns End of Life care for Dad was faultless. Thank you.

Reply from Melanie Dawson, Manager at The Lawns
Thank you for your lovely words, your dad was a character and it was a pleasure to spend time with him, a celebration of a life well lived

Melanie

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Review from L B (Daughter of Resident) published on 28 April 2026 Submitted via Website
Overall Experience

Thank you all for the wonderful compassionate care that you showed my father in his final two weeks with you. We were so lucky to have you manage his end of life care.

You were all so incredibly kind and caring and I reference you fondly in the eulogy that I am writing.

Many staff had a special touch with dad - being incredibly kind and you certainly helped him to settle in.

We are eternally grateful that we were lucky enough to have you care for our dad when he most needed it. Thank you again so much!

Reply from Melanie Dawson, Manager at The Lawns
Many thanks for allowing us to be the care solution for your father - an incredible man who's life i am sure will be celebrated with wine and many stories

Melanie

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Review from James S (Son of Resident) published on 13 March 2026 Submitted via Website
Overall Experience
My Mother was an independent Lady who was always self sufficient and hated being a burden on people.
In June 2025 my mother was Transferred to The Lawns after being in Hospital having had an earlier fall.
The care given to my mother compared to her stay in Hospital was Chalk and Cheese, The Lawns staff looked after my mother with kindness, consideration, dedication and some times humour when it was appropriate.
The Lawns Manager went to the Hospital to arrange Mums transfer and to settle her into the Lawns, we are extremely grateful to her for helping us in getting to the best place for Mums onward care.
I visited most days to see Mum and met most of the staff who were really friendly and helpful in settling her into the home and becoming her friends certainly helped make her days more enjoyable.

I cannot sing the praises of the Management or Staff loud enough, they provided excellent service and companionship with a friendly and caring attitude.

Reply from Melanie Dawson, Manager at The Lawns
Thankyou so much for this lovely comprehensive review, your mum was a wonderful vibrant lady and a pleasure to care for

I will pass these complimentary words to the team. Melanie

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Review from T E (Daughter of Resident) published on 30 January 2026 Submitted via Website
Overall Experience

Mom went in to the Lawns Nursing Home at the end of November 2025, since being there she has put on weight and has made such good progress, I cannot fault the home or the staff at all, it is a wonderful happy place and feel so lucky that mom got a place there. It's the best decision that we could have made.

Reply from Melanie Dawson, Manager at The Lawns

Thanks you for allowing us to be your mums care solution it is lovely to have her as part of our family here Mel

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Review from Cathy G (Daughter of Resident) published on 30 January 2026 Submitted via Website
Overall Experience
We cannot thank the whole team at The Lawns for their care and compassion whilst caring for my dad. Although his stay proved to be short, he was so well looked after and his end of life care was excellent.

Thank you.

Reply from Melanie Dawson, Manager at The Lawns

It was a pleasure to offer the care solution to get Dad close by so that you could all spend that quality time with him thank you for your comprehensive review Mel

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Review from Joanne H (Daughter of Resident) published on 16 January 2026 Submitted via Website
Overall Experience

Mum moved into the lawns in February from another care home where we had a bad experience. Mel was great in helping us move mum and as soon as we arrived I just knew things would be good and they were. The staff are so caring and get to know each resident so well knowing their likes and dislikes and ways to support them emotionally. Mum had limited mobility but was still included in everything they did. There are so many activities going on and Kirsty always cheered everyone up. The personal care was always provided as and when it should be. The nurses were always there when we wanted to discuss anything. Everyone was so kind the cleaners the handy man the reception absolutely everyone. At the end of mums journey every one was there and nothing was too much trouble and my mum and our family were supported so well. I am forever grateful to all of you for providing a loving home for my mum and giving us the opportunity to make some great memories in the time she was with you. Thank you.

Reply from Melanie Dawson, Manager at The Lawns

Thanks very much for this lovely and comprehensive review of our service, your mum has been missed greatly by us all. I will pass these comments onto the team Mel

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Review from Janet C (Daughter of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

My mum was at the The Lawns Nursing Home from October 2025 after a long stay in hospital. Straight away she was treated with respect and given back her dignity. She was well cared for, kept clean and tidy. Had her hair done and nails painted, which she enjoyed. She sat at the table for meals with friends she made and enjoyed the conversation over a glass of wine. The staff were wonderful, nothing to much trouble, made her laugh again. All this made my Mum short stay pleasurable.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your review, the positive comments are appreciated and i will pass these on to the team Melanie

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Review from Wendy P (Daughter of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

We were very happy with The Lawns. The staff are all lovely. They made mum feel welcome and helped her to settle in. The staff ensure that the care each resident receives is personalised to their needs and they are super patient whilst doing this. There was always something going on and it was mum's choice to join in or not. She enjoyed the food and thought the "house" was beautiful. We were never concerned for her safety or wellbeing which was a huge relief after she'd been struggling- but determined -to stay in her own home. Her room was nice and she enjoyed having assisted showers (something she refused at home!) and she even had her hair done. Personally, I enjoyed chatting with other residents and staff and always felt welcome when I arrived to visit.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your lovely review, it was a pleasure for us to be the care solution for your mum, the team work hard to make a difference and it is so gratifying to see this recognised, i will pass your comments on. Melanie

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Review from Jeff S (Son of Resident) published on 19 December 2025 Submitted via Website
Overall Experience

I wish to thank all the staff at the Lawns who were superb in looking after the welfare of my father for the past two and half years. My father was extremely grateful and I cannot praise the staff enough. My father got to know them so well and he so much enjoyed their company. We will always be grateful to Mel and her team for looking after Phillip and making his life more enjoyable.

Reply from Melanie Dawson, Manager at The Lawns
Thankyou for your lovely review it was our absolute pleasure to be your fathers care solution and i know he will be missed by all

Mel

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Review from Janet P (Daughter of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

From the initial enquiry as to a vacancy for end of life care for mum, giving advice and guidance how to achieve the care, to in fact mum being made to feel comfy and welcome all of this only taking a few days. The staff were attentive to both mums needs and meeting expectations of the family, they quickly became familiar with her needs that were ever changing. The staff kept family up to date as care changed. Thank you for making mums final days as comfortable as possible.

Reply from Melanie Dawson, Manager at The Lawns

Thankyou for entrusting our team with your mums care and we are so pleased that you were all supported and comfortable. Melanie

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Review from Anne P (Daughter of Resident) published on 21 November 2025 Submitted via Website
Overall Experience

The Lawns Nursing Home is perfect for my Mother. She's has moved from her home in Birmingham and the transition has been made very easy, helped by the brilliant Manager and Staff. She has settled and is happy in her new environment, chatting with the Carers who look after amazing well.

The Manager has been a massive support to me at this difficult time and for that I will be eternally grateful.

Reply from Melanie Dawson, Manager at The Lawns

Thanks very much for your lovely review we are so pleased you and your mum are enjoying our care. Melanie

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Review from S G (Daughter of Resident) published on 22 October 2025 Submitted via Website
Overall Experience

We were fortunate enough to get our Dad a place at the Lawns for some much needed Respite care, this was all done with little notice for all involved. The Team at the Lawns made it happen and the staff were very warm & welcoming. They had an efficient caring and nursing team whom Dad grew very fond of, we felt he was well looked after and incredibly safe in their care during this time. As family members, we were fully encouraged to be involved and informed in all decisions and we were also well looked after during dad's stay. There is a very happy content buzz about this nursing home from both residents and staff.

Reply from Melanie Dawson, Manager at The Lawns

Thankyou for such a lovely review I will make sure the team hear your kind words. It was a pleasure to be the solution for care Mel

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Review from M P (Brother of Resident) published on 14 October 2025 Submitted via Website
Overall Experience
My sister was admitted to The Lawns care home following a number of severe strokes.
The respect, compassion and nursing care was outstanding and meant that we were able to spend valuable time with her during the last few months of her life.
In particular I would like to mention Issy, Becka and Shelley who were able to communicate with her in a way that we weren't. The way they looked after her, did her hair and sang to her during her showers was a great comfort to me and her two children.

I will always be grateful to Mel and her team for the care provided.

Reply from Melanie Dawson, Manager at The Lawns

Many thanks for your review it is a pleasure to be the care solution and i will be pass your comments onto the team Mel

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Review from Karen H (Daughter of Resident) published on 1 October 2025 Submitted via Website
Overall Experience
My Father and Stepmother have been residents at The Lawns for about 7 weeks and the staff in this wonderful home are exceptional. They are friendly, caring and professional and create a safe and homely environment with community spirit.
I can't thank Melanie, the manager enough for accommodating both our parents at such short notice and supporting us through the emotional process of transitioning from home to Nursing home, including the CHC assessment.
She is truly amazing!
My Father is frail and has many medical, nursing and care needs. The nurses and carers are excellent.
He receives monitored and reviewed individualised care, concerns are addressed and we are kept informed.
His room is light, comfortable ,clean and tidy with ample space for cherished possessions and there's always a friendly and willing person on hand with the offer of support and refreshments when needed.

Thank you all so much

Reply from Melanie Dawson, Manager at The Lawns

Many thanks for this lovely review, i will ensure that the whole team receive your kind words. It is a pleasure to be the care solution that has made a difference to your parents. Melanie

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Review from G G (Friend of Resident) published on 22 September 2025 Submitted via Website
Overall Experience
I found all the staff very helpful with anything I inquired about. Ivy was looked after,with love, and compassion,nothing was too much trouble to any member of staff.
The nursing staff, were very informative and supportive, especially during the last few days.

Everywhere was very clean,and always lots of activities going on each day

Reply from Melanie Dawson, Manager at The Lawns

Thankyou so much for allowing us to be the care solution and i will pass these lovely comments onto the team Melanie

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Review from Enid S (Wife of Resident) published on 12 September 2025 Submitted via Website
Overall Experience
The Lawns was always clean, tidy and fresh when entering and throughout the whole building. The garden areas were pleasant to sit and enjoy in the warmer weather. The information boards were very useful to see the upcoming events.
When my husband first went into The Lawns, the staff were very keen to know as much information about him as possible, to allow them to engage and offer him appropriate activities where possible, and this proved very useful as time went on.

The staff were always very pleasant, cheerful and professional. It was apparent that the care they gave was more than the basic 'meeting the needs'. They always showed respect, dignity and great understanding to my husband, and in the final few days, they helped the whole family understand and come to terms with the situation.

Reply from Melanie Dawson, Manager at The Lawns

Many thanks for your review and for allowing us to be the care solution for your husband.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Lawns.

Upcoming Events

There are no upcoming events for The Lawns.

Awards / Recognitions (3)

  • 04 Nov 2023Recipient: Heritage Manor Ltd
  • 01 Jan 2023Recipient: Heritage Manor Ltd
  • 20 Sep 2022Recipient: The Lawns

Accreditations

There are no accreditations posted yet for The Lawns.

Meet the Team (7)

Melanie Dawson
Melanie DawsonJob Title:Registered Home ManagerJoined: 2019

I have been a registered nurse for over 40 years and the registered manager of The Lawns since January 2019.

The mission statement of Heritage Manor is the goal for my working day, "to provide warm and friendly care in a homely environment delivered by motivated and well-trained staff to enable residents to live their best life

Most importantly, the need to enable residents to live their best lives is at the forefront of all of my strategic planning and how I manage my team.

I am most proud of Team Lawns, who strive to provide the best every day.

Samantha Francis
Samantha FrancisJob Title:Deputy Manager NursingJoined: 2024

Sam is a Registered General Nurse, a dedicated professional with experience in Hospice Care and Nursing Home Care.

Sam is the lead clinician on the nursing unit for The Lawns and is a deputy manager who supports the day-to-day operations of the unit and the home, ensures care runs smoothly, and targets are met.

Sam provides guidance and steps in when the manager is unavailable.

Strong leadership, communication, and organisational skills are key skills for her role.

Michelle Root
Michelle RootJob Title:Deputy Manager - ResidentialJoined: 2021

Michelle is a deputy manager who supports the day-to-day operations of the residential unit to ensure care runs smoothly and targets are met.

She works closely with her team, providing guidance.

Michelle is passionate about care and experienced in dementia care.

I volunteer for cat protection and am a beautician in my spare time.

Kevin McDowie
Kevin McDowieJob Title:Head ChefJoined: 2025

Kevin is the creative force behind the kitchen, setting the vision, standards, and rhythm of every service.

Kevin leads the team with precision and passion; they are turning ingredients into experiences.

Part artist, part strategist, they balance flavour, timing, and leadership to bring a menu to life.

Menus are crafted to meet residents' likes, dislikes and passions, and the meal time experience is at the forefront of our work.

Sarah Sawyer
Sarah SawyerJob Title:AdministratorJoined: 2024

Sarah joins the team with a wealth of administrative experience.

She is responsible for keeping the admin side of the home ticking and dealing with finance.

Jenny Perkins
Jenny PerkinsJob Title:Head HousekeeperJoined: 2020

Jenny manages the housekeeping and laundry team and is responsible for all aspects of keeping The Lawns clean and tidy.

Kerry Godsall
Kerry GodsallJob Title:Lifestyle & Well-BeingJoined: 2025

Kerry joined The Lawns team in 2025, bringing with her a wealth of experience working in social care and specialising in activities.

Kerry leads a team who are tasked with implementing the activity programme to enable our residents to live their best lives.

The programme is crafted around residents' interests and experiences, and a little magic is added in to enable our residents to live their best life.

Frequently Asked Questions about The Lawns

What types of Care is The Lawns registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Lawns have?

There are 63 Single Rooms.

What are the Facilities & Services at The Lawns?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Lawns to the centre of Worcester?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lawns to verify any information. View our terms and conditions. The Lawns has an Enhanced Service -more info.