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Barchester Mount House & Severn View Care Home

41/43 The Mount, Shrewsbury, Shropshire SY3 8PP
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The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)
Barchester Mount House & Severn View Care Home, Shrewsbury
All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)
Barchester Mount House & Severn View Care Home, Shrewsbury
There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)
Barchester Mount House & Severn View Care Home, Shrewsbury

Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care.

There is a team of highly qualified and attentive staff, many of whom have worked at the Mount House for many years and there is a real focus on the individual needs of each resident with a tailored care plan provided for everyone.

A wide range of activities and events are provided and at...  

Care Provided by Barchester Mount House & Severn View Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 58 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,390N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Mount House & Severn View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jake Evans(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (58)

Barchester Mount House & Severn View Care Home Reviews (119)

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9.7

Barchester Mount House & Severn View Care Home has a Review Score of 9.7 (9.725) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Mount House & Severn View Care Home has 119 reviews.

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Showing 119 reviews matching selected criteria
Review from R D (Resident / Service User) published on 19 May 2026 Submitted via Website
Overall Experience

I have been at mount house for 3 months recovering from a broken knee. the care I have received is excellent. the staff are all caring and helpful. the food is fine and there is a programme of daily activities. overall I would recommend mount house to anyone needing residential care

Reply from Samantha Jursons, CRM at Barchester Mount House & Severn View Care Home

Thank you for your kind words, surrounding your stay at Mount house, we pride ourselves on providing high levels of person centred care and it is lovely to see such positive feedback.

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Review from Philip S (Son of Resident) published on 25 November 2025 Submitted via Website
Overall Experience

My mother spent the last month of her life at Mount House. She received nothing but kindness from all of the staff at the home. Despite her failing health she was treated with great respect at all times

Reply from Jake Evans, General Manager at Barchester Mount House & Severn View Care Home

Thank you for taking the time to leave us a review, here at Mount House & Severn View we pride ourselves on our person centred approach, it was a privilege to care for your Mother through this difficult time. Feel free to pop in anytime should you be in the area or passing and we will have some fresh home made cake ready and waiting.

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Review from E H (Daughter of Resident) published on 12 November 2025 Submitted via Website
Overall Experience

The staff have worked hard and built up my mothers confidence so that she feels calm here now. They really have the residents best interests at heart...and work hard to understand how best to help residents on an individual basis. Its been a long road so far this year but lovely to see my mother calmer and happier than shes been for a long time.

Reply from Jake Evans, General Manager at Barchester Mount House & Severn View Care Home

Thank you for your kind words, we pride ourselves on our person centred approach, putting the resident at the heart of everything we do! It is lovely to hear how happy your Mother is and we will endeavour to continue to work with yourselves and your Mother to ensure that she remains so. I will...  

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Review from Maggie F (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card
Overall Experience

Thank you for taking care of my mum in the last 12 months of her life. Having care and support and the opportunity to make new friends was special for her. The care provided by the clinical nursing staff in her last few weeks was excellent. I was grateful for their kindness and empathy, especially during her last few hours. Thank you so much.

Reply from Jake Evans, General Manager at Barchester Mount House & Severn View Care Home

Thank you, Maggie, for letting us know how we are doing at Mount House & Severn View. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. It was an absolute honour to care for your Mum - we are here if there is anything you need. Take care.

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Review from A G (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card
Overall Experience

The staff at the Mount House are superb. They are all so kind and caring and I couldn't ask for more looking after my father. He was at the Mount on respite and improved considerably. Everyone was so friendly and welcoming and put us at easy. There was always a wife range of activities and everyone had a smile. They really tried to make Dad feel at home. Thank you.

Reply from Jake Evans, General Manager at Barchester Mount House & Severn View Care Home

Thank you for taking the time to review our home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S G (Wife of Resident) published on 13 August 2025 Submitted via Postal Card
Overall Experience

We were warmly welcomed by The Staff and made to feel comfortable in a homely room which could be made to feel our own. The staff worked together showing great kindness and patience They attended to our needs encouraging my husband to be independent. During his stay he became stronger and well. There were activities to develop social integration and fun!

Reply from Jake Evans, General Manager at Barchester Mount House & Severn View Care Home

Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Mount House & Severn View. We are so pleased you enjoyed your stay here with us and would welcome you back with open arms should you need us at any point in the future.

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Review from Michael N (Husband of Resident) published on 21 July 2025 Submitted via Website
Overall Experience

My wife is a resident at Mount House. Last week on 22nd June was her birthday. The chef organised a wonderful birthday party for my wife. She made my wife's favourite chocolate cake and made sure that the guests which were family an friends were provided with drinks and the cake. The day staff also helped to prepare the room for my wife's birthday. The chef helped to make it a special day and my wife and all the family and friends really enjoyed the tea party. Thank you so much.

Reply from Jake Evans, Acting General Manager at Barchester Mount House & Severn View Care Home

Thank you, Michael, for your comments about your recent experience at Mount House & Severn View. It's a pleasure to care for your wife. Our residents' wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. Take care.

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Review from R W (Relative of Resident) published on 18 June 2025 Submitted via Postal Card
Overall Experience

An older building - more a home than a barracks with visible staff accepting & interacting with mobile patients in residential zone. Good dementia care with good food & activities. All staff are friendly with patients and visitors whilst remaining professional & helpful. It is encouraging to see a home that was good over 20 years ago with improved facilities & still a high standard

Reply from Mount House & Severn View, Care home at Barchester Mount House & Severn View Care Home

Thank you so much for taking the time to send in such a lovely review, it is very much appreciated. It's great to have feedback . I shall be sure to pass on your kind words to the wider team. Many thanks.

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Review from Jayne E (Sister-in-law of Resident) published on 23 April 2025 Submitted via Website
Overall Experience
MY SISTER IN LAW MOVED INTO THE MOUNT IN SEPTEMBER 24 SHE IS A FULL NURSING RESIDENT WHO REALLY IS QUITE DIFFICULT..
SPEAKING ON EXPERIENCE I HAVE ALWAYS RECEIVED A FRIENDLY WELCOME FROM RECEPTION TO,CARERS,CLEANING,AND KITCHEN STAFF TO NAME BUT A FEW. SMILEY FACES MAKE A WARM WELCOME.
WHENEVER I HAVE HAD TO CONTACT OR THEY HAVE HAD TO CONTACT FOR MATTERS ARISING THESE HAVE ALWAYS BEEN DEALT WITH APPROPRIATELY.
THE HOME OFFERS A FULL VARIED MENU AND DO OFFER VISITORS DRINKS,FOOD ETC IF THEY ARE THERE AT MEAL TIMES.
ACTIVITIES ARE THERE TO ENJOY,SOME EXCELLENT ENTERTAINERS, SINGERS,MUSICIANS, AND STAFF WHO GET THE RESIDENTS UP GET THEM DANCING AND YOUNG STUDENTS WHO COME IN AND PUT ON QUIZZES,CRAFTS, etc.
THESE ARE THERE FOR ANYONE WHO WANTS TO BE ENTERTAINED.

THESE CARERS DESERVE MEDALS,IT'S NOT AN EASY JOB.

Reply from Mount House & Severn View, Care home at Barchester Mount House & Severn View Care Home

Thank you for taking the time time to leave a lovely review of our home, we have a great team here and we will pass on your kind words to all of the team.

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Review from Nikki M (Daughter of Resident) published on 22 April 2025 Submitted via Website
Overall Experience
There are no words strong enough to express our gratitude and love for The Mount. Mum's room is clean and comfortable; the lounge is a relaxing space to enjoy the varied daily activities (cake decoration today); the gardens are stunning and the food most delicious ( I may have stolen a chip on fish and chip Friday!)

All staff are cheerful, enthusiastic, caring and compassionate and their respectful care is a joy to see. I know that mum is in the very best hands.

Reply from Mount House & Severn View, Care home at Barchester Mount House & Severn View Care Home

Thank you for your kind words, we have a fantastic team here at The Mount, we will pass on your lovely review to the team.

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Review from Annette M (Daughter of Resident) published on 16 April 2025 Submitted via Website
Overall Experience
Well run care home. Staff friendly and good with residents. Lots of activities to keep the residents engaged. Nursing needs met. Food of good standard.

Garden lovely and very accessible for patients. Management listen to family concerns

Reply from Coral Edwards, Senior General Manager at Barchester Mount House & Severn View Care Home

Many thanks for your lovely review - lets hope the weather picks up so we can all enjoy the garden!

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Review from T F (Daughter of Resident) published on 16 April 2025 Submitted via Website
Overall Experience

All the teams very kind and friendly the foods lovely dads put 3 inches on his waist in just 5 months and nearly needs the next size. Its a pretty place and feels more like home rather than being in a home. This weekend was especally fun with the Grand National with large chocolate bars for the winners and an evening get together for the residents too.

Reply from Coral Edwards, Senior General Manager at Barchester Mount House & Severn View Care Home

Thank you so much for taking the time to send in such a lovely review, it is very much appreciated. It's great to have feedback such as this as the staff are dedicated to making The Mount House & Severn View a place with a home-from-home feeling. I shall be sure to pass on your kind words to the wider team. Many thanks.

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Review from J V (Stepdaughter of Resident) published on 12 March 2025 Submitted via Website
Overall Experience

First time using a care home for respite - my step-father stayed a week. As he has dementia it was hard to get a reliable opinion from him, but for me it was a positive experience overall, despite an outbreak of suspected norovirus... He was safe, and well catered for by friendly staff.

Reply from Coral Edwards, Senior General Manager at Barchester Mount House & Severn View Care Home

Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Mount House & Severn View. We are so pleased you enjoyed your stay here with us and would welcome you back with open arms should you need us at any point in the future.

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Review from Noel O (Son of Resident) published on 17 January 2025 Submitted via Postal Card
Overall Experience

From the very first day, my dad arrived at the home, the staff/management have been exceptional. They are approachable/caring and extremely helpful in any needs my dad should need. I would highly recommend this nursing home.

Reply from Mount House & Severn View, Care home at Barchester Mount House & Severn View Care Home

Thank you for your kind words, I will endeavour to ensure the whole team is aware of your lovely review.

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Review from Lesley P (Daughter of Resident) published on 30 December 2024 Submitted via Postal Card
Overall Experience
My father needed expert help after some years, suffering with Lewy body dementia, and his year spent at Barchester The Mount House & Severn View Care Home was filled with respectful care, good humour and empathy, whilst he became genuinely fond of the characters within the home - the carers were filled with positivity, kindness and patience.

Our experience, as a family, has been a very positive one, given the sad decline of my beloved father, his ill health. We lost Dad after several days of palliative care in his room. The Mount was brilliant - thank you.

Reply from Mount House & Severn View, Care home at Barchester Mount House & Severn View Care Home

Thank you for your kind words, I will endeavour to ensure the whole team is aware of your lovely review.

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Review from Jennifer S (Wife of Resident) published on 13 November 2024 Submitted via Postal Card
Overall Experience

He has been so much happier since coming here, treated with the utmost kindness. Thank you.

Reply from Tina Cresswell, Customer Relationship Manager at Barchester Mount House & Severn View Care Home

Once in a while, a review really stands stands out and I'd like to thank you for taking the time to share two of the most important aspects of being a resident at Mount House; that your husband is happy and treated with kindness. The two go hand in hand and I will be enjoy passing on your comments...  

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Review from Julie B (Friend of Resident) published on 11 November 2024 Submitted via Postal Card
Overall Experience
Friendly, caring, resident happy here, felt staff respected her needs. She enjoyed sharing experiences with staff e.g. doing up houses, pregnancies and weddings. Only concern was clothing kept going missing, new system with tag on clothes improved system - when clothes returned put in correct drawers, not just shoved in mixed up, also ironed. Felt the home could be generally cleaner, resident's drawers, tables, water jugs, cups, glasses, bathroom and floors. The financial side is excellent, practical and helpful. For me, I'd like own cups, numerous bought, appreciate need washing together with others but not returned. Activities are good and varied but not used.

Overall good.

Reply from Tina Cresswell, Customer Relationship Manager at Barchester Mount House & Severn View Care Home

Thank you for taking the time to send in such a comprehensive review. Everyone's views really matter to us at Mount House and we take on board your comments which I shall pass on and discuss with the wider team. I am super pleased to hear your friend has enjoyed sharing her memories with our staff and has a happy time with us here at Mount House.

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Review from Carole T (Sister-in-law of Resident) published on 17 October 2024 Submitted via Postal Card
Overall Experience

So impressed with the level of kindness and genuine care displayed by all the staff. A real 'home from home'.

Reply from Tina Cresswell, Customer Relationship Manager at Barchester Mount House & Severn View Care Home

Thank you so much for the lovely review, it's very much appreciated. It's always good to hear that the kindness and care shown at The Mount House is noticed, as the team are dedicated to going above and beyond for each resident. I will ensure the comments are passed on to the wider team as feedback like this always brightens the day. Thank you.

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Review from David T (Brother-in-law of Resident) published on 17 October 2024 Submitted via Postal Card
Overall Experience

On a recent visit to Barchester The Mount House & Severn View Care Home to see my brother in law, was very impressed from our reception, staff attention, catering for visitors and those being cared for. Would highly recommend Barchester. Well done.

Reply from Tina Cresswell, Customer Relationship Manager at Barchester Mount House & Severn View Care Home

Thank you so much for taking the time to send in such a lovely review, it is very much appreciated. It's great to have feedback such as this as the staff are dedicated to making The Mount House & Severn View a place with a home-from-home feeling. I shall be sure to pass on your kind words to the wider time. Many thanks.

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Review from R G (Sister-in-law of Resident) published on 9 September 2024 Submitted via Postal Card
Overall Experience

A very friendly and caring home. My very poorly brother-in-law is looked after with kindness and compassion. Everything is very relaxed and visitors made welcome.

Reply from Mount House & Severn View, Care home at Barchester Mount House & Severn View Care Home

Thank you very much for your lovely review of our home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (1)

News
  • 01 Aug 2025

    Mount House & Severn View Care Home in Shrewsbury threw open its doors on Monday 28th July to offer breakfast for all local blue light services. Staff and residents at...

  • 01 Aug 2025

    Staff at Barchester Healthcare’s Mount House & Severn View care home, in Shrewsbury have welcomed a new General Manager to head up the team. Jake Evans will oversee the running...

  • 04 Apr 2025

    It has all been about Spring and Wildlife at the Mount House and Severn View we have enjoyed making our insect houses and decorating them ready to go out into...

Upcoming Events

Awards / Recognitions (24)

Accreditations

There are no accreditations posted yet for Barchester Mount House & Severn View Care Home.

Meet the Team (3)

Jake Evans
Jake EvansJob Title:General ManagerJoined: 2024

Hello, I'm Jake Evans, General Manager at Mount House and Severn View.

I am a qualified Registered General Nurse (RGN) with many years of experience in health and social care. Throughout my career, I have been passionate about supporting older people to live fulfilling, meaningful lives while receiving the highest standards of care, dignity, and respect.

As General Manager, I am committed to creating a warm, welcoming, and supportive environment for both our residents and their families. I believe that every resident should feel valued, safe, and truly at home, and I am proud to work alongside a dedicated team who share these values every day.

I live locally in Ford with my young family, who certainly keep me busy and remind me of the importance of kindness, patience, and laughter.

Whether you are considering care for yourself or a loved one, or simply wish to learn more about life at Mount House and Severn View, I would be delighted to meet you.

Please feel free to pop in for a chat, enjoy a coffee with us, and take a tour of our wonderful home.

I look forward to welcoming you soon.

Steffi Pritchard
Steffi PritchardJob Title:Head HousekeeperJoined: 2024

I have worked for Barchester for over 10 years in hospitality and love my role, I like making the residents feel special and keeping great standards in the home.

Joe Cieciora
Joe CiecioraJob Title:Maintenance Assistant/GardenerJoined: 2014

Hello, I am Joe and I joined the Mount House and Severn View in 2014 as one of our Kitchen Assistants. I was then promoted to the home's Maintenance Assistant responsible for maintaining the grounds and buildings, ensuring a safe environment in which to live and work.

Frequently Asked Questions about Barchester Mount House & Severn View Care Home

What types of Care is Barchester Mount House & Severn View Care Home registered for?

Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Mount House & Severn View Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at Barchester Mount House & Severn View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Mount House & Severn View Care Home to the centre of Shrewsbury?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Mount House & Severn View Care Home to verify any information. View our terms and conditions. Barchester Mount House & Severn View Care Home has an Enhanced Service -more info.