The Cottage Wing

Excellent service, the compassion and care all the staff provided was phenomenal. We knew we wanted mum back here for her last weeks and we knew she'd be cared for, but they went beyond our expectations, from the Karen the manager to all of the team, with Kirsty, Sarah, Amy and Teresa her nursing team felt like family by the end of the stay. They didn't just look after mum, they looked after me too. Eternally grateful, as such a hard time for us all to be treated with such love. There is not enough words for this whole team and the care she received. They should be proud of what they are doing.

What can I say - everything and I mean everything was perfect - food was excellent. The carers were very attentive and so caring nothing was too much trouble. Overall my experience was so uplifting and trouble free, I didn't have any concerns whatsoever.

My stay here has been a very good step towards my recovery. We have found the staff to be most helpful and obliging, with nothing being too much trouble. No request was turned down. Being a light sleeper, I found the call alarm was a bit loud, but even this was dealt with. All medical needs were met.

I was also made to feel welcome every time I visited and the atmosphere was always friendly.

I shall forever be grateful to them all.

Recovering from a badly broken ankle at Barton Cottage couldn't have been better. Staff were exceptional - efficient, friendly, respectful and caring. Food very food - freshly cooked. Garden lovely. Visitors lounge comfy. 24 hr nursing care reassuring. I am 70 years old, fit and well apart from my ankle but other residents are not all quite so fortunate. The way the staff treat these patients is excellent. If you have any relatives or you yourself need care you will not be disappointed at Barton Cottage.

Mum received excellent care at The Cottage Wing whilst the multi disciplinary team were working on a discharge plan. The care and nursing staff were kind and respectful of her needs. The Cottage Wing and its surroundings were calming and peaceful and didn't feel like a hospital setting. As relatives we felt mum was safe which gave us peace of mind we were made very welcome as visitors. As mum was confined to bed I think she could have been stimulated more in her social and emotional wellbeing and recovery.

Although initially concerned about the distance from our home we could not have wished for a better place for mom to spend the last weeks of her life. The staff were amazing and were like an extra family to mom, incredibly caring and supportive of her, always treated her with kindness, respect, dignity and friendship. This support was also extended to our family which was a great comfort in the last few weeks. We will always be grateful that The Cottage Wing at Barton were able to take mom for her palliative care giving mom and our family precious time together under their care and support. Thank you!

The care provided was of the highest quality by all staff. The room was a great size equiped with all of the neceseties.

The Cottage Wing was a very beautiful peaceful place. Under the circumstances, staff so professional and caring. Nothing was too much trouble. Also handled our family dynamics extremly well. Again thank you for all you did for our mother. Thanks.

I have had a very pleasant stay here having had wonderful care by all the staff night and day. The nurses and care staff have gone out of their way to make sure I have been comfortable and cared for both day and night. The organisation of the home is impressive down to the every day cleanliness to the building maintenance. I was particularly impressed by the routine check of the shower systems for legionnaires disease and a check of fans etc. The staff work as a team, clearly get on well.

My mum had an excellent stay at Barton Cottage, all staff provided excellent care where nothing was to much trouble for them. The room was spacious and a high quality. Would highly recomend this home.

My Mom had a fall, broke her wrist and fractured her ankle. After spending a week in hospital she was transferred to Barton cottage. Her room was wonderful and well equipped with a tv and en suite shower room. It even had a patio door that could be opened. The care she received here was excellent, second to none. All staff were extremely friendly, helpful and supportive. She progressed over several weeks from not being able to stand to walking unaided with a frame. We can't thank the staff enough and would highly recommend this place. Food was also excellent and when possible she was able to have dinner with a couple of the other residents which she really enjoyed. Thanks Again

We just wanted to say a big thanks for the wonderful care given to Greg during his time in The Cottage. From the nursing team, food operation team and the marvellous cleaning staff, everyone was so welcoming kind and attentive. It really stood out how people took the time to chat and make him feel comfortable. These small moments of kindness make a great deal. The care, friendliness and positivity made a real difference and we are truly grateful. With warm thanks, Rachael and Greg.

Room was very comfortable with bathroom attached. Carers were friendly and compassionate food was delicious. One improvement, there was little support on helping mum's mobility.

My stay at The Cottage Wing was a wonderful experience. Althouth I have been ill with a lot of pain, the care and support I have received has enabled me to get better as soon as I possibly could. The gentle encouragement afforded to me was just right and together with motivation gave me the independance to look after myself - washing and dressing. Graduation from a walking frame to a stick. Thank you Cottage Wing.

We had to travel quite a distance to see our mum here but it was so worth it to see her in such a safe, caring and comfortable place. The staff are lovely and go over and beyond with their care & kindness. The place itself is clean and well maintained. Would thoroughly recommend.

My mother was sent here for palative care for her last weeks of life, was very happy as my mother had been in here before so we knew she would get really well looked after. Staff care for well for family members too.

My mum was admitted to Barton Cottage Wing for palliative care following a very recent diagnosis of terminal cancer. As a family, we were all very distressed but the support and care that mum received has been exceptional. Not only did the staff care for Mum but also cared for us throughout this difficult time in our lives. The staff and management are all amazing!

Fantastic in every way and made safe. Kind staff.