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The Cottage Wing

Barton Health & Community Centre, Short Lane, Barton Under Needwood, Burton-on-Trent, Staffordshire DE13 8LT
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The Cottage Wing, Burton-on-Trent
The Cottage Wing, Burton-on-Trent
The Cottage Wing, Burton-on-Trent

The Cottage Wing is part of Barton Health and Community Centre and has twelve places for people with care needs, including some for physical disabilities.

Health expertise is easy to source for a number of reasons, due to the Cottage Wing's close proximity to other service, meaning it can also extend its service to include intermediate and palliative care where required.

The facility is en-suite and has utilities that are ideal for neuropsychological conditions, as well as nurse call systems and assisted bathrooms.

Care Provided by The Cottage Wing

Primary Care Categories

  • Older Person Care
  • Physical Disability

Care Types Provided

  • Nursing Care
  • For a maximum of 12 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Contact The Cottage Wing to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Karen Lanchester(Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (12)
  • Single Rooms with ensuite Wet Room (12)

The Cottage Wing Reviews (65)

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9.9

The Cottage Wing has a Review Score of 9.9 (9.909) out of 10, based on 27 reviews in the last 2 years. Over all time The Cottage Wing has 65 reviews.

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Review from Helen P (Wife of Resident) published on 15 July 2026 Submitted via Website•
Overall Experience
My husband spent ten days in thr Cottage Wing Barton in June 2026 following a spell in Derby Royal hospital.
The care he received throughout his stay was truly exceptional -:highly professional and tailored to his own needs but also so warm and kind. I had complete confidence in the manager and staff and the treatment plan they had for him.

I was also made to feel welcome every time I visited and the atmosphere was always friendly.

↩Reply from Karen Lanchester, home manager at The Cottage Wing

Thank you for sharing your kind words about your husband's time in the Cottage Wing. We are truly grateful for your feedback and are delighted to hear that he received the care and support he needed during his rehabilitation.

Our team works hard to ensure that every individual receives care that...  

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Review from David P (Respite Resident) published on 15 July 2026 Submitted via Website•
Overall Experience
I was in Cottage Wing for 10 days rehab after a serious fall.
I cannot thank the staff highly enough for the kindness, warmth and brilliant care they showed me
throughout my stay.
I am a village resident . It was invaluable to me to rehab locally where my wife, who does not drive at present, could visit me regularly. The admin staff helped me achieve this.
I arrived in the Cottage Wing with a serious health problem which hospital had not sorted out and the nursing staff treated this with the required urgency over a weekend.
But all the nurses and care assistants gave me excellent respectful personal care and went out of their way to help me improve my mobility , interact with other service users and even provide extra services like cutting my hair.

I shall forever be grateful to them all.

↩Reply from Karen Lanchester, home manager at The Cottage Wing

Thank you so much for taking the time to share your experience with us. We are delighted to hear that your stay in the Cottage Wing provided the support and reassurance you needed during your rehabilitation.

It means a great deal to know that our team's kindness, warmth, and dedication made a...  

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Review from Jean H (Respite Resident) published on 3 July 2026 Submitted via Postal Card•
Overall Experience

Recovering from a badly broken ankle at Barton Cottage couldn't have been better. Staff were exceptional - efficient, friendly, respectful and caring. Food very food - freshly cooked. Garden lovely. Visitors lounge comfy. 24 hr nursing care reassuring. I am 70 years old, fit and well apart from my ankle but other residents are not all quite so fortunate. The way the staff treat these patients is excellent. If you have any relatives or you yourself need care you will not be disappointed at Barton Cottage.

↩Reply from Karen Lanchester, home manager at The Cottage Wing

Thank you for your wonderful review. We are so pleased to hear you had such a positive recovery experience at Barton Cottage. Your kind words about our team, facilities and care mean a great deal, and we will be sure to share them with everyone. Wishing you continued recovery and good health.

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Review from J M (Daughter of Resident) published on 26 June 2026 Submitted via Postal Card•
Overall Experience

Mum received excellent care at The Cottage Wing whilst the multi disciplinary team were working on a discharge plan. The care and nursing staff were kind and respectful of her needs. The Cottage Wing and its surroundings were calming and peaceful and didn't feel like a hospital setting. As relatives we felt mum was safe which gave us peace of mind we were made very welcome as visitors. As mum was confined to bed I think she could have been stimulated more in her social and emotional wellbeing and recovery.

↩Reply from Karen Lanchester, home manager at The Cottage Wing

Thank you for your lovely feedback. We're pleased to hear that your mum received excellent care and that you found The Cottage Wing to be a calm and welcoming environment. We also appreciate your comments about social and emotional stimulation, which will help us continue to improve our residents' experience.

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Review from Jackie A (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card•
Overall Experience

Although initially concerned about the distance from our home we could not have wished for a better place for mom to spend the last weeks of her life. The staff were amazing and were like an extra family to mom, incredibly caring and supportive of her, always treated her with kindness, respect, dignity and friendship. This support was also extended to our family which was a great comfort in the last few weeks. We will always be grateful that The Cottage Wing at Barton were able to take mom for her palliative care giving mom and our family precious time together under their care and support. Thank you!

↩Reply from Karen Lanchester, home manager at The Cottage Wing

Thank you for your kind words. We're truly honoured to have been able to support your mum and your family during such an important time. It means a great deal to know she was cared for with kindness, dignity, and compassion, and we're glad we could bring you comfort and precious time together.

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Review from Sandra D (Respite Resident) published on 12 June 2026 Submitted via Postal Card•
Overall Experience

The care provided was of the highest quality by all staff. The room was a great size equiped with all of the neceseties.

↩Reply from Karen Lanchester, home manager at The Cottage Wing

Thank you for your kind review. We are pleased to hear you were happy with the high standard of care provided by our team and that the room met your needs. Your feedback is greatly appreciated.

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Review from Marilyn L (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card•
Overall Experience

The Cottage Wing was a very beautiful peaceful place. Under the circumstances, staff so professional and caring. Nothing was too much trouble. Also handled our family dynamics extremly well. Again thank you for all you did for our mother. Thanks.

↩Reply from Karen Lanchester, home manager at The Cottage Wing

Thank you for your kind review. We are pleased to hear you found The Cottage Wing peaceful and that our team provided professional, caring support during a difficult time. It means a great deal to know their efforts were appreciated by you and your family.

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Review from Aileen N (Resident / Service User) published on 12 June 2026 Submitted via Postal Card•
Overall Experience

I have had a very pleasant stay here having had wonderful care by all the staff night and day. The nurses and care staff have gone out of their way to make sure I have been comfortable and cared for both day and night. The organisation of the home is impressive down to the every day cleanliness to the building maintenance. I was particularly impressed by the routine check of the shower systems for legionnaires disease and a check of fans etc. The staff work as a team, clearly get on well.

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you for your kind review. We are delighted to hear you had a pleasant stay and felt well cared for by our team, both day and night. It is also wonderful to know you appreciated the cleanliness, organisation and safety checks within the home. Your feedback about our staff working well as a team is greatly valued.

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Review from Dennis D (Son of Resident) published on 3 June 2026 Submitted via Postal Card•
Overall Experience

My mum had an excellent stay at Barton Cottage, all staff provided excellent care where nothing was to much trouble for them. The room was spacious and a high quality. Would highly recomend this home.

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you for your kind review. We are delighted to hear your mum had an excellent stay at Barton Cottage and that our team provided great care. It is lovely to know you were pleased with the room and overall experience.

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Review from Joanne E (Daughter of Resident) published on 29 May 2026 Submitted via Website•
Overall Experience

My Mom had a fall, broke her wrist and fractured her ankle. After spending a week in hospital she was transferred to Barton cottage. Her room was wonderful and well equipped with a tv and en suite shower room. It even had a patio door that could be opened. The care she received here was excellent, second to none. All staff were extremely friendly, helpful and supportive. She progressed over several weeks from not being able to stand to walking unaided with a frame. We can't thank the staff enough and would highly recommend this place. Food was also excellent and when possible she was able to have dinner with a couple of the other residents which she really enjoyed. Thanks Again

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you for your kind review. We are delighted to hear your mum received excellent care at Barton Cottage and made such great progress during her stay. It is wonderful to know she felt well supported by our team and enjoyed her room, meals and time with other residents. Your recommendation means a great deal to us.

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Review from Rachael T (Wife of Resident) published on 14 May 2026 Submitted via Postal Card•
Overall Experience

We just wanted to say a big thanks for the wonderful care given to Greg during his time in The Cottage. From the nursing team, food operation team and the marvellous cleaning staff, everyone was so welcoming kind and attentive. It really stood out how people took the time to chat and make him feel comfortable. These small moments of kindness make a great deal. The care, friendliness and positivity made a real difference and we are truly grateful. With warm thanks, Rachael and Greg.

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you so much for your kind words. We're delighted Greg felt so well cared for and that our team made his time at The Cottage Wing so positive.

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Review from Jayne M (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card•
Overall Experience

Room was very comfortable with bathroom attached. Carers were friendly and compassionate food was delicious. One improvement, there was little support on helping mum's mobility.

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you for your kind words! We're glad to hear that you found the room comfortable, enjoyed the food, and appreciated the care provided. We appreciate your feedback about mobility support and will work to improve in that area.

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Review from Annette W (Respite Resident) published on 21 January 2026 Submitted via Postal Card•
Overall Experience

My stay at The Cottage Wing was a wonderful experience. Althouth I have been ill with a lot of pain, the care and support I have received has enabled me to get better as soon as I possibly could. The gentle encouragement afforded to me was just right and together with motivation gave me the independance to look after myself - washing and dressing. Graduation from a walking frame to a stick. Thank you Cottage Wing.

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you for sharing your experience with us. We're so pleased to hear that the care and gentle encouragement you received at Cottage Wing supported your recovery and independence. Your kind words will mean a great deal to the team - thank you, and we wish you continued good health.

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Review from Amanda H (Daughter of Resident) published on 24 October 2025 Submitted via Website•
Overall Experience

We had to travel quite a distance to see our mum here but it was so worth it to see her in such a safe, caring and comfortable place. The staff are lovely and go over and beyond with their care & kindness. The place itself is clean and well maintained. Would thoroughly recommend.

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you so much for your lovely words. We're delighted to hear your mum feels safe and cared for, and we'll be sure to share your kind feedback with our team.

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Review from Sharon S (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card•
Overall Experience

My mother was sent here for palative care for her last weeks of life, was very happy as my mother had been in here before so we knew she would get really well looked after. Staff care for well for family members too.

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you so much for your kind words. We're truly honoured to have cared for your mother and to support your family during such a difficult time. Your trust means everything to us.

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Review from J F (Daughter of Resident) published on 30 May 2025 Submitted via Postal Card•
Overall Experience

My mum was admitted to Barton Cottage Wing for palliative care following a very recent diagnosis of terminal cancer. As a family, we were all very distressed but the support and care that mum received has been exceptional. Not only did the staff care for Mum but also cared for us throughout this difficult time in our lives. The staff and management are all amazing!

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you so much for sharing your experience. We are deeply honoured to have supported your mum and your family during such a difficult time. Our team strives to provide comfort and care not just to our residents, but to their loved ones as well. Your kind words mean a great deal to all of us.

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Review from Helen B (Respite Resident) published on 23 May 2025 Submitted via Postal Card•
Overall Experience

Fantastic in every way and made safe. Kind staff.

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thanks for leaving us this lovely review, we really appreciate it.

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Review from Adrian R (Son of Resident) published on 8 May 2025 Submitted via Postal Card•
Overall Experience

Amazing lovely staff, friendly and polite. The place is spotless and clean. The food is varied and tasty. Highly recommended.

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you so much for your kind words! We're thrilled to hear you've had such a positive experience. The team will be so pleased to know their hard work is appreciated.

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Review from Ian W (Son of Resident) published on 30 April 2025 Submitted via Postal Card•
Overall Experience

When my father arrived at Barton he was immediately assessed and placed into a private room with ensuite. His care throughout has been exemplary, the care staff and nurses are very caring and kind with plenty of time to talk. The cleanliness and hygiene standards are second to none (brilliant) and the food very good. Thank you to all of team for the care and compassion shown to my father.

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you for your kind words. We're so pleased to hear your father felt well cared for from the start and that our team's kindness, high standards of hygiene, and good food made a positive difference. Your feedback means a great deal to us all.

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Review from Valerie D (Respite Resident) published on 16 April 2025 Submitted via Postal Card•
Overall Experience

Excellent care in the lovely, friendly and efficient cottage wing. The staff especially go to great lengths to be helpful and caring. I can't thank them enough for making my stay so happy and memorable. Thank you to you all.

↩Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience in our cottage wing. Our staff truly goes above and beyond to provide care and support, and it's fantastic to know that their efforts made your stay happy and memorable. Your kind words mean the world to us-thank you for taking the time to share your experience!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 February 2018
Overall
Good
  • CaringGood
  • EffectiveOutstanding
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Cottage Wing.

Accreditations

There are no accreditations posted yet for The Cottage Wing.

Meet the Team (19)

Katherine Barnes-Cross
Katherine Barnes-CrossJob Title:Service AdministratorJoined: 2015

Kate has worked at Barton Cottage since 2015. She provides essential support for the 2 managers 3 days per week on her job share role.

Susan Woolley
Susan WoolleyJob Title:Service AdministratorJoined: 2007

She has worked in her role as Administrator since Oct 2007. She job shares with her colleague Kate and is an essential part of the team.

Bernadette Byrne
Bernadette ByrneJob Title:Support WorkerJoined: 2012

Berni has worked for Shaw Healthcare since 2012. She has progressed from working as Concierge in Barton Mews to developing her skills into the role of support worker, working on night duty in Barton Cottage.

Mandy Dighton
Mandy DightonJob Title:Support WorkerJoined: 2021

Mandy is the newest addition to the team her at Barton Cottage starting her Support Worker role in June 2021. She has made an excellent start and has many skills which Mandy gained from her previous role working in a local residential care/nursing home.

Susan Findlay
Susan FindlayJob Title:Support WorkerJoined: 2016

Sue has been part of Shaw healthcare since 2016 as a SW . Previous to this she was a SW working in the community for a private care agency. She has many years of experience under her belt.

Linda Ingham
Linda InghamJob Title:Support WorkerJoined: 2007

Linda is a long serving member of staff who has worked for Shaw Healthcare at Barton Cottage since 2007 as a Support Worker. Linda previously began her career at Barton Cottage Hospital in 2000 in full time hours.

Amy Montgomery
Amy MontgomeryJob Title:Support WorkerJoined: 2021

Amy is a relatively new member of staff joining as a Support Worker in March 2021. She works permanent nights which fits in well with the needs of her young family.

Jacqueline Parmanum
Jacqueline ParmanumJob Title:Support WorkerJoined: 2017

Jackie has worked at Barton Cottage since 2017 as a SW. Prior to this she worked at Fauld Nursing home for 3 years where she progressed to unit leader.

Donna Popplewell
Donna PopplewellJob Title:Support WorkerJoined: 2008

Donna started at Barton Cottage in Jan 2008 on our bank SW team. She progressed form this to working part time in 2011 and is now full time in this role.

Ami Marshall
Ami MarshallJob Title:Support WorkerJoined: 2015

Ami joined Shaw Healthcare in Oct 2015 working on permanent nights as a SW. More recently she has migrated on to days and increased her hours. Ami is busy planning her wedding for the 3rd time which has been delayed due to Covid 19 (big day 28.08.21 !)

Manda Ramcharan
Manda RamcharanJob Title:Support WorkerJoined: 2015

Manda started her career with Shaw healthcare in August 2015. She has had several roles working in Barton Mews as part of the original Dom Care team. More recently she joined Barton Cottage team as a SW providing care to a variety of Service Users.

Denise Seymour
Denise SeymourJob Title:Support WorkerJoined: 2008

Denise has been part of the team at Barton Cottage since June 2008. Previous to this Denise was working on a busy ward at Queens Hospital in Burton as a SW. Denise originally started on night duty but has now migrated to days.

Gwenodelne Bishop
Gwenodelne BishopJob Title:Team Leader NursingJoined: 2011

Gwen has been working at Barton Cottage for the last 10 years. Prior to this Gwen had worked for several Nursing agencies around the country. Gwen has a real interest in wound care and is able to advise the team on many occasions.

Dianne Breakwell
Dianne BreakwellJob Title:Team Leader NursingJoined: 2007

Dianne is a long serving member of the team and worked at the Barton Cottage Hospital as TL in charge of the Minor Injuries Unit from 2003. She joined Shaw healthcare in October 2007 working day/nights when the Cottage Hospital closed.

Caroline Bull
Caroline BullJob Title:Team Leader NursingJoined: 2018

Caroline has worked for Shaw Healthcare since 2018, starting out as a bank TL and is now on permanent nights since April 2020. Caroline has a busy family life with football taking up most of her time with her sons participating in this.

Sharon Iqbal
Sharon IqbalJob Title:Team Leader NursingJoined: 2015

Sharon joined the team at Barton in July 2015 and has previously worked overseas. She works permanent nights and more recently increased her hours covering some day shifts also. She likes to keep her mind busy and never sits back on her laurels.

Karen Lanchester
Karen LanchesterJob Title:Service ManagerJoined: 2009

Karen has been a dedicated full-time Team Leader at Barton Cottage since 2009. Over the years, she has taken on various additional responsibilities, including Acting Deputy Manager, Mental Health Trainer, and Student Nurse Mentor.

Karen now holds the position of Service Manager.

Susan Mason
Susan MasonJob Title:Team Leader NursingJoined: 2018

Sue has worked at Barton Cottage since 2018 in her role as TL. Prior to this she was working as a Staff nurse at Rider House Nursing home since 2009.

Sylvia Thompson
Sylvia ThompsonJob Title:Team Leader NursingJoined: 2007

Sylvia is a long serving member of the Barton Team, originally joining the team at Barton Cottage Hospital in 1998 - working permanent nights. Sylvia has a hectic family life assisting her son with his sheep and caring for an elderly relative.

Frequently Asked Questions about The Cottage Wing

What types of Care is The Cottage Wing registered for?

Older Person Care, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Cottage Wing have?

There are 12 Single Rooms.

What are the Facilities & Services at The Cottage Wing?

Smoking not permitted, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room are some of the Facilities & Services.

How far is The Cottage Wing to the centre of Burton-on-Trent?

4.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Cottage Wing to verify any information. View our terms and conditions. The Cottage Wing has an Enhanced Service -more info.