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The Cottage Wing

Barton Health & Community Centre, Short Lane, Barton Under Needwood, Burton-on-Trent, Staffordshire DE13 8LT
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The Cottage Wing, Burton-on-Trent
The Cottage Wing, Burton-on-Trent
The Cottage Wing, Burton-on-Trent

The Cottage Wing is part of Barton Health and Community Centre and has twelve places for people with care needs, including some for physical disabilities.

Health expertise is easy to source for a number of reasons, due to the Cottage Wing's close proximity to other service, meaning it can also extend its service to include intermediate and palliative care where required.

The facility is en-suite and has utilities that are ideal for neuropsychological conditions, as well as nurse call systems and assisted bathrooms.

Care Provided by The Cottage Wing

Primary Care Categories

  • Older Person Care
  • Physical Disability

Care Types Provided

  • Nursing Care
  • For a maximum of 12 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Contact The Cottage Wing to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Karen Lanchester(Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (12)
  • Single Rooms with ensuite Wet Room (12)

The Cottage Wing Reviews (65)

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9.9

The Cottage Wing has a Review Score of 9.9 (9.909) out of 10, based on 27 reviews in the last 2 years. Over all time The Cottage Wing has 65 reviews.

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Showing 65 reviews matching selected criteria
Review from Angela F (Daughter of Resident) published on 17 October 2023 Submitted via Website
Overall Experience

My father was in a very fragile state having spent 6 weeks in Hospital. The Manager and her dedicated team took time to understand both dad's and the family's concerns and our overall experience can only be described as exceptional. In the 4 weeks dad stayed at the Cottage Wing he improved considerably and gained much of the weight he had sadly lost in hospital. We were always made welcome during visits and the staff were very happy to talk to us and explain dads needs and progress. Sincere thanks to all staff who cared, supported and treated dad with utmost dignity during his stay with you.

Reply from Julie Turner, Home Manager at The Cottage Wing

This is great to hear, we are so glad to hear that your dad has improved and gained back some of his health - this is fantastic. Your kind words will be passed onto the rest of the team.

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Review from E S (Daughter of Resident) published on 15 August 2023 Submitted via Website
Overall Experience

Thanks to the dedication of all the truly amazing staff at Barton Cottage, Mum's health improved beyond our family’s expectations. She has been so well cared for, nothing was too much trouble and the team were so cheerful, positive, and responsive to Mum's needs. Mum enjoyed the food, gained weight and strength that she had lost in hospital... Mum is now happily settled into her care home, and doing well.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you so much for leaving us this lovely review. We are so pleased to hear that your mum has regained the health that she had lost in hospital and it is a privilege to have been able to help. Your kind words will be passed on to the rest of the team.

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Review from David C (Son of Resident) published on 17 July 2023 Submitted via Postal Card
Overall Experience

The professionalism and care shown by all the staff during my mother's stay in The Cottage Wing has been exemplary. I could not have asked for my mother to have been in a better place during her recovery. All the staff and management have been so kind to her over the last few weeks and have made her feel so cared for and comfortable and assistance is always on hand at the touch of a button.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you so much for this lovely review. It will be passed onto the rest of our wonderful team.

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Review from Annie C (Daughter-in-law of Resident) published on 7 July 2023 Submitted via Postal Card
Overall Experience

The Cottage Wing is an excellent facility. My mother-in-law is here following a stay in hospital with a fractured ankle. She is 94 and finds the care wonderful. The staff are very kind and the room is bright and airy and all very comfortable. The staff are competent and approachable. Thank you.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for taking the time to leave us a review, we really appreciate it. Your lovely comments will be passed on to the rest of our wonderful team.

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Review from L H (Daughter of Resident) published on 8 May 2023 Submitted via Postal Card
Overall Experience

My mom has been treated very well and the staff are a credit to The Cottage Wing.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for your kind words, it means a lot to our team.

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Review from Judith M (Daughter of Resident) published on 8 May 2023 Submitted via Postal Card
Overall Experience

The Cottage Wing is an excellent facility. Mom was there for a couple of months and I was happy that she was receiving the best care. The staff were very attentive and nothing was too much trouble. The room was lovely and bed comfortable for Mom's pain. I can honestly say that I had complete peace of mind, knowing that Mom was safe, comfortable and well cared for. Without hesitation, I would recommend Barton Cottage.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for leaving us this wonderful review. We are so pleased to hear that your mum had a comfortable time here and that you felt she was safe with us. Our lovely comments will be passed on to the team.

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Review from Annette L (Daughter of Resident) published on 6 May 2023 Submitted via Postal Card
Overall Experience

A very friendly and welcoming environment, clean and organised in all aspects. Continuous care and relaxed with a very friendly atmosphere.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for taking the time to write this lovely review, I will pass it on to the team.

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Review from D W (Daughter of Resident) published on 5 May 2023 Submitted via Postal Card
Overall Experience
On the whole, I felt the nursing and patient care to be excellent.

The physio team and social workers were also excellent.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for your lovely comments, it will be passed on to the wonderful team.

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Review from Shirley W (Wife of Resident) published on 17 April 2023 Submitted via Postal Card
Overall Experience

What a relief when my husband was moved to The Cottage Wing. Everyone treated him (and me) with love, dignity and compassion. I can't thank the staff enough and they will always have my gratitude.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for your kind words. We are so pleased that your husband has settled in well with us. Your feedback will be passed on to the team.

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Review from Pep M (Grandson of Resident) published on 21 February 2023 Submitted via Postal Card
Overall Experience

Very good. Can't fault, treated well and supplies us with excellent food/treats.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for taking the time to write this review. Your kind comments will be passed onto the team.

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Review from S A (Daughter of Resident) published on 20 February 2023 Submitted via Postal Card
Overall Experience
Everything and everyone has been of excellent standards. When asking specific requirements for my dad. Nothing was too much trouble. I phoned every morning to speak with my dad. I was passed with patience, understanding and, always, kindness.

Every member of the team has been exemplary. We are very grateful as a family that Dad began his road to recovery at The Cottage Wing. Thank you!

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for your kind comments. We are so pleased that your dad had a positive experience at The Cottage Wing. Your feedback will be passed on to the team.

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Review from Jackie M (Daughter of Resident) published on 31 January 2023 Submitted via Website
Overall Experience

My father was transferred here from the hospital for palliative care. He was so well looked after and his last five weeks were made so comfortable thanks to all the staff here. The staff made all the family welcome on our visits and nothing was too much trouble. They kept us informed about everything and telephoned to keep us up to date and didn't mind when we called to check on his progress, no matter what time of the day or night. All the staff had time for a chat with Dad and nothing was too much trouble. As a family, we couldn't have asked for more.

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Review from T S (Sister-in-law of Resident) published on 24 January 2023 Submitted via Postal Card
Overall Experience

The staff and senior staff are very helpful. Friendly staff and nothing is too much.

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Review from John T (Son of Resident) published on 22 September 2022 Submitted via Postal Card
Overall Experience

My father was transferred here from hospital. The care home was excellent and as it should be. The staff communicated and displayed a caring attitude, (lacking in other places). Dad was well cared for. The environment is welcoming and homely.

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Review from Jean S (Respite Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

The staff are helpful, caring and considerate. Nothing is too much trouble. The food is good and everyone is friendly. They make you feel welcome and are cheerful. It has been a pleasure to have been a patient here. I would certainly recommend it to others who need care.

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Review from Ann B (Daughter of Resident) published on 11 August 2022 Submitted via Postal Card
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The care given to my husband in the last ten days of his life was supportive to the family and caring. He was treated with dignity at all times.

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Review from I L (Resident / Service User) published on 7 July 2022 Submitted via Postal Card
Overall Experience

The Cottage Wing, for me, was unique in all the services given, caringly and professionally. It made me feel how fortunate I was to be there to help with the healing process. Nothing was too much trouble, and kindness permeated the building. No wonder patients wanted to stay longer!

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Review from Andrea C (Daughter of Resident) published on 21 June 2022 Submitted via Website
Overall Experience

My elderly dad was safeguarded at Barton Cottage a year ago and spent two months being spoilt rotten by the wonderful staff here. Nothing he or we asked for was too much trouble. I can still see him sitting in the dining room with a special meal of stuffed peppers. He didn't really want to leave to go to his permanent care home and was still talking about their kindness a few weeks ago when he sadly died. I too will never forget their kindness. Thank you.

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Review from Margaret R (Resident / Service User) published on 12 June 2022 Submitted via Postal Card
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Excellent.

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Review from Sandra M (Daughter of Resident) published on 27 January 2022 Submitted via Postal Card
Overall Experience

The kindness, thoughtfulness and understanding shown to our mum and her family was immense. As it was end of life care, you enabled us to become her children instead of her carers and for that time afforded, we will be forever grateful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 February 2018
Overall
Good
  • CaringGood
  • EffectiveOutstanding
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Cottage Wing.

Accreditations

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Meet the Team (19)

Katherine Barnes-Cross
Katherine Barnes-CrossJob Title:Service AdministratorJoined: 2015

Kate has worked at Barton Cottage since 2015. She provides essential support for the 2 managers 3 days per week on her job share role.

Susan Woolley
Susan WoolleyJob Title:Service AdministratorJoined: 2007

She has worked in her role as Administrator since Oct 2007. She job shares with her colleague Kate and is an essential part of the team.

Bernadette Byrne
Bernadette ByrneJob Title:Support WorkerJoined: 2012

Berni has worked for Shaw Healthcare since 2012. She has progressed from working as Concierge in Barton Mews to developing her skills into the role of support worker, working on night duty in Barton Cottage.

Mandy Dighton
Mandy DightonJob Title:Support WorkerJoined: 2021

Mandy is the newest addition to the team her at Barton Cottage starting her Support Worker role in June 2021. She has made an excellent start and has many skills which Mandy gained from her previous role working in a local residential care/nursing home.

Susan Findlay
Susan FindlayJob Title:Support WorkerJoined: 2016

Sue has been part of Shaw healthcare since 2016 as a SW . Previous to this she was a SW working in the community for a private care agency. She has many years of experience under her belt.

Linda Ingham
Linda InghamJob Title:Support WorkerJoined: 2007

Linda is a long serving member of staff who has worked for Shaw Healthcare at Barton Cottage since 2007 as a Support Worker. Linda previously began her career at Barton Cottage Hospital in 2000 in full time hours.

Amy Montgomery
Amy MontgomeryJob Title:Support WorkerJoined: 2021

Amy is a relatively new member of staff joining as a Support Worker in March 2021. She works permanent nights which fits in well with the needs of her young family.

Jacqueline Parmanum
Jacqueline ParmanumJob Title:Support WorkerJoined: 2017

Jackie has worked at Barton Cottage since 2017 as a SW. Prior to this she worked at Fauld Nursing home for 3 years where she progressed to unit leader.

Donna Popplewell
Donna PopplewellJob Title:Support WorkerJoined: 2008

Donna started at Barton Cottage in Jan 2008 on our bank SW team. She progressed form this to working part time in 2011 and is now full time in this role.

Ami Marshall
Ami MarshallJob Title:Support WorkerJoined: 2015

Ami joined Shaw Healthcare in Oct 2015 working on permanent nights as a SW. More recently she has migrated on to days and increased her hours. Ami is busy planning her wedding for the 3rd time which has been delayed due to Covid 19 (big day 28.08.21 !)

Manda Ramcharan
Manda RamcharanJob Title:Support WorkerJoined: 2015

Manda started her career with Shaw healthcare in August 2015. She has had several roles working in Barton Mews as part of the original Dom Care team. More recently she joined Barton Cottage team as a SW providing care to a variety of Service Users.

Denise Seymour
Denise SeymourJob Title:Support WorkerJoined: 2008

Denise has been part of the team at Barton Cottage since June 2008. Previous to this Denise was working on a busy ward at Queens Hospital in Burton as a SW. Denise originally started on night duty but has now migrated to days.

Gwenodelne Bishop
Gwenodelne BishopJob Title:Team Leader NursingJoined: 2011

Gwen has been working at Barton Cottage for the last 10 years. Prior to this Gwen had worked for several Nursing agencies around the country. Gwen has a real interest in wound care and is able to advise the team on many occasions.

Dianne Breakwell
Dianne BreakwellJob Title:Team Leader NursingJoined: 2007

Dianne is a long serving member of the team and worked at the Barton Cottage Hospital as TL in charge of the Minor Injuries Unit from 2003. She joined Shaw healthcare in October 2007 working day/nights when the Cottage Hospital closed.

Caroline Bull
Caroline BullJob Title:Team Leader NursingJoined: 2018

Caroline has worked for Shaw Healthcare since 2018, starting out as a bank TL and is now on permanent nights since April 2020. Caroline has a busy family life with football taking up most of her time with her sons participating in this.

Sharon Iqbal
Sharon IqbalJob Title:Team Leader NursingJoined: 2015

Sharon joined the team at Barton in July 2015 and has previously worked overseas. She works permanent nights and more recently increased her hours covering some day shifts also. She likes to keep her mind busy and never sits back on her laurels.

Karen Lanchester
Karen LanchesterJob Title:Service ManagerJoined: 2009

Karen has been a dedicated full-time Team Leader at Barton Cottage since 2009. Over the years, she has taken on various additional responsibilities, including Acting Deputy Manager, Mental Health Trainer, and Student Nurse Mentor.

Karen now holds the position of Service Manager.

Susan Mason
Susan MasonJob Title:Team Leader NursingJoined: 2018

Sue has worked at Barton Cottage since 2018 in her role as TL. Prior to this she was working as a Staff nurse at Rider House Nursing home since 2009.

Sylvia Thompson
Sylvia ThompsonJob Title:Team Leader NursingJoined: 2007

Sylvia is a long serving member of the Barton Team, originally joining the team at Barton Cottage Hospital in 1998 - working permanent nights. Sylvia has a hectic family life assisting her son with his sheep and caring for an elderly relative.

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