






The Manor House has 125 beds and is made up of three purpose-built units, each designed to meet the unique needs of its residents.
The Village is a newly built facility, specifically designed for adults living with dementia. The Village offers a pathway from residential dementia to advanced dementia nursing care including distressed (challenging) behaviours.
CDL is made up of three separate units namely Coppenhall, Dunston and Levedale, and CDL is designed...
Care Provided by Manor House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 125 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
All fees are subject to a detailed assessment of need which will determine the actual fee and excludes any FNC agreed.
Contact Manor House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Willinbrook
- Private Owned
Person in charge
- Simon Dixey(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (117)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (95)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Visitors welcome to visit Manor House Nursing Home at any time. Please sign the visitors book on arrival and record the time of leaving when exiting the building. Please adhere to any notices or information given by staff, for the safety of residents and/or visitors.
Parking
- Free parking on site. Disabled parking bays are identified by signage in the main car park and the car park for the Mental Health Unit.
Manor House Nursing Home Reviews (65)
Manor House Nursing Home has a Review Score of 9.8 (9.792) out of 10, based on 24 reviews in the last 2 years.
Over all time Manor House Nursing Home has 65 reviews.
Our Mother has several complicated medical conditions and these were not being managed well at the previous establishment, as a family, we decided the best decision was to move her to one that could. She moved into The Manor in Aug 2016 and has flourished in the last 9 months becoming more and more comfortable in her surroundings, increasing in confidence and demeanour on a daily basis. We find every staff member are not only extremely competent but also happy to be there. The genuine care and affection shown to our Mother have been wonderful. We are also very pleased with the efforts made to provide stimulating activities to residents, regardless of ability. To hear our Mother tell us of her trip out to 'on the bus' was wonderful. It is clearly evident that she thoroughly enjoys these trips out. Finally, we must also pay tribute to the Kitchen staff who make every effort to ensure our Mother eats well despite her conditions and we have seen a return of her appetite during this time.
Thank you for your kind comments, I will ensure they are shared with the staff team.
Mother in Law received compassionate and professional care. The job of keeping her pain free and as comfortable as possible was done 100% by all staff involved. The home was clean and well appointed. Anybody leaving this world would only hope for such help and care given at Manor House Stafford. The gardens and buildings were lovely.
All the staff (there were numerous) were very friendly and helpful.
Our family have been very impressed with the care and attention provided.
Thank you for your kind comments, I will pass them onto the staff team.
My mother has been in the Levedale Unit for two years now and has received consistently caring attention and is always, to our knowledge, treated kindly and with dignity. When she reached her £23,000 bank figure earlier this year we were told that Staffordshire County could find a home which would not involve any family contribution. The difference between that home and Manor House was sufficient for my brother and I to opt to pay £1,200 a month and this was for our peace of mind and mum's care.
I would just like to say how happy we are with all the care given to my mum. She is very happy and settled here. The staff are very good and caring.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
15 Bed Vacancies
Posted: 17 July 2026Nursing, dementia and mental health vacancies. Please contact the home directly to discuss your enquiry.
News (49) & Events (0)
- 11 Dec 2025
Recently at Manor House… we’ve been mixing things up. The residents have enjoyed a fun-filled week with two very different (but equally brilliant!) activities - baking and cheerleading! Baking Session:...
- 11 Dec 2025
Recently at Manor House, we were delighted to welcome Simply Shetland Ponies, who brought along the adorable Tinkerbell and Tallulah to meet the residents. These gentle little ponies brought so...
- 21 Oct 2025
Residents at Manor House have been getting into the autumn spirit with a fun and creative activity, pumpkin vase centrepiece making! Everyone enjoyed designing their own beautiful displays, combining seasonal...
There are no upcoming events for Manor House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Manor House Nursing Home.
Meet the Team (21)

Hello, I’m Simon, a qualified nurse with over two decades of experience across health and social care, including learning disabilities, mental health, and dementia care. As a dedicated Home Manager, I’m passionate about leading teams, driving service improvements, and ensuring every individual receives care that is person-centred, safe, and delivered with compassion.
Outside of work, I’m a proud father to four daughters and share my home with three energetic pugs—Boe, Bear and Betty—who certainly keep life interesting. You’ll often find me with my family cheering on Stafford Rangers, travelling home and away to support the team. I’d like to think I have an approachable nature, a good sense of humour, and a strong commitment to making a difference in the lives of others.

My name is Jennie I have been in post as Deputy Manager at The Manor House since July 2025. I thoroughly enjoy working as part of our community with our residents, diverse nursing team and caring and friendly staff.
I qualified as an RNLD in 2016, after studying at Keele University. I was attracted to nursing because I have always enjoyed caring for and nurturing others, building connections and making a positive contribution to others' lives, and have a strong desire to make a difference.
Before qualifying, I worked for a number of years as a health care support worker for people with learning disabilities and older adults with dementia. When I qualified, I worked as a community nurse within the Community Mental Health Team, before working in nursing homes.
I initially began working in a nursing home setting after being drawn to providing long-term care to people, getting to know them for who they are as individuals, and developing lasting therapeutic relationships. I particularly enjoy supporting people at the end of their lives and providing palliative care.
After 4 years as a staff nurse, I began working as a clinical lead for a further 4 years, ensuring that high standards of nursing care and clinical practice were maintained within the home. I have worked in nursing homes for the last 8 years.
In my spare time, I love spending quality time with my 3 children, baking (and eating!) cakes, spending time outdoors and eating out

Bertha is one of our Unit Managers and a Registered Nurse.

Susan ensures that all areas of administration and finance run smoothly at Manor House.

I'm Jemma, and I am the administrator at Manor House. I have worked at Manor House since March 2023, and I am responsible for all elements of admin.

I am Maisie, and I joined the team at Manor House in October 2025.
I am the face of the home and the first person you will see on arrival in reception at the General unit.
I enjoy greeting people with a smile and being able to help where I can in my role as a receptionist.

I'm Daniel, and I have worked as a Registered General Nurse at Manor House since September 2023.

I am Emmanuel, and I have worked at Manor House since December 2022 as a registered general nurse.

My name is Nqobizitha (known as Q) and I have worked at Manor House since June 2023.

Diane began her journey at Manor House as Healthcare Assistants with a wealth of knowledge and experience, she is now a Nursing Assistant

I am Sarah, and I have working at Manor House since August 2020 as a Nursing Assistant.
I am enrolled to complete a nursing degree in September 2026, which I will do alongside my role at Manor House.

I'm Cherelle, and I have worked at Manor House since March 2018, and I am now a Senior Healthcare Assistant.

I am Ernest, and I have worked at Manor House since July 2023 as a Health Care Assistant.

I'm Megan, and I joined the Manor House team in October 2025 as a Healthcare Assistant.

I'm Oluwadotun, and I joined the team at Manor House in February 2024 as a Healthcare Assistant.

Sophie has worked at the The Manor House for over 25 years, along with her incredible team she organises daily activities and a calendar of events.

I work at Manor House in the maintenance team. I have been at Manor since August 2022 and really enjoy keeping the home well-maintained for our residents to live in a fully functioning home.

I am Stacey and work as Head Housekeeper at Manor House.
I have worked in the housekeeping team since February 2016.
I take pride in ensuring the home is clean, tidy and welcoming for both our residents and visitors alike.

I'm Dawn and I joined the team at Manor House in April 2023 as a domestic assistant.

I'm Marilyn, and I work at Manor House as a Laundry Assistant within the Laundry team.
I have worked at Manor House since June 2020.

I am Sonia, and I am one of the activity coordinators. There are a team of us who support with activities in the home and integrating the community into the home.
We enjoy local school visits, religious leaders, entertainers, visiting animals and much more.I have worked at Manor House since April 2022, and I love seeing a resident engage with an activity and get something from it.
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