Tudor House Care Home, Cannock, Staffordshire
Tudor House Care Home, Cannock, Staffordshire
Tudor House Care Home, Cannock, Staffordshire

Tudor House at Marquis Court is located in the Cannock suburb of Hednesford and is convenient for shops, amenities, public transport and the M6 motorway.

The home is purpose built and provides accommodation in single occupancy rooms, most of which have private toilet facilities. Some rooms can accommodate companions.

Tudor House provides TV lounges and a quiet sitting room for relaxing in. Separate dining rooms, where residents can join the company of others at meal times, are also available. Traditional home cooked meals using fresh produce are served and daily choices are available. Special diets can be catered for.   

Regular visits are made to the home by a qualified chiropodist and hair stylist. Complementary therapies can also be arranged.

Residents benefit from a varied programme of activities.

Group: Four Seasons Health Care

Person in charge: Tayna Korsaka (Home Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 52 Service Users

Registered Care Categories*: Old Age • Physical Disability

Admission Information: Ages 65+.

Single Rooms: 52

Rooms with ensuite WC: 52

Facilities & Services: Wheelchair access

Latest Care Quality Commission* Report on Tudor House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 17 Nov 2017

Bed Vacancies - please call for more details

Reviews

7.5 Tudor House Care Home has a Review Score of 7.5 (7.528)

The Review Score of 7.5 (maximum of 10) for Tudor House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Tudor House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.086 for Tudor House Care Home is calculated as follows: ( (10 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 35 Ratings = 4.086

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.442 Points relating to the number of positive Reviews for Tudor House Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 2 Reviews ÷ 10.4 Target = 0.192

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tudor House Care Home?

  • Extremely LIKELY
    0
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tudor House Care Home

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    1

Residents are very happy in Tudor House. My relative is kept very clean and well fed.

I feel the staff are very kind and extremely caring. The safety of residents is very important in Tudor House and I feel my relative is very settled.

The management has recently changed and this has made a big difference to Tudor House, we can all see that she is doing an excellent job.

How likely would you be to recommend Tudor House Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home responded to this review on 18 Sep 2017:

Thank you for your comments about your recent experience at Tudor House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

All aspects kind and considerate at all times they provide excellent standards to all residents.

Doors are always open to discuss things and if there are any problems, they are dealt with as soon as possible.

How likely would you be to recommend Tudor House Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home responded to this review on 15 Sep 2017:

Thank you, Jayne, for your comments about your recent experience at Tudor House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

I've been very happy here for 2 years. I've said it before that this is my home. I hope that answers your questions. Thank you.

How likely would you be to recommend Tudor House Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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