Tudor House Care Home

Littleworth Road, Hednesford, Cannock WS12 1HY
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9.5 34 Reviews
  • Tudor House Care Home, Cannock

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Wheelchair Access
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Natalie Newell (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (52)
Total of 34, showing 1-20
9.5

Tudor House Care Home has a Review Score of 9.5 (9.450) out of 10, based on 11 reviews in the last 2 years. Over all time Tudor House Care Home has 34 reviews.

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

We had to place my mother here, the care she had was fantastic, nothing was to much, when my mother was passing, they came in every 30 minutes, even told us to ring the bell even if we wanted a tea/coffee or something to eat, i cannot recommend enough, staff go that extra mile.
THANK YOU

Reply from Ravi Patel, CEO at Tudor House Care Home

We're so incredibly touched by your kind words. It means the world to us to know that your mother received such fantastic care and that our staff went the extra mile for her and for your family during such a difficult time. Providing compassionate support, especially when it matters most, is at the heart of what we do.We truly appreciate you recommending us. Thank you for entrusting us with your mother's care.

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Overall Experience  Overall Experience 5.0 out of 5

My Aunty has been a resident at Tudor House for a number of years. The care home was taken over by a new company about 18 mouths ago and a new manager put in place. Since then the service provided has greatly improved. There has been a complete change of culture to one of respect, dignity and above
all, providing an environment whereby my Aunty feels like Tudor House is her home, she feels safe, her views listened to and her choices considered. The care provided supports her physical, mental and wellbeing needs. It is clear that this culture is being driven from the top down, the manager is very proactive and ensures my Aunty and the wider family are at the centre of her care. Staff are well trained, kind, friendly and responsive to my Aunties needs. Her mental health and wellbeing has improved greatly, as has her general happiness. We are very pleased with how the service is run and the difference it makes to residents lives. I would highly recommend Tudor House Care Home.

Reply from Ravi Patel, CEO at Tudor House Care Home

Thank you so much for taking the time to share such a heartwarming and detailed review of Tudor House. We are absolutely thrilled to hear about the positive impact our new management and team have had on your Aunty's life, and on your family's peace of mind.It truly means the world to us to know that your Aunty feels safe, respected, and truly at home here. Fostering a culture of dignity and ensuring our residents' views and choices are at the forefront of their care are core to our mission. We're especially pleased to hear about the significant improvements in her mental health, wellbeing, and overall happiness.Your kind words are a huge encouragement to our dedicated staff, who work tirelessly to provide exceptional care. We are committed to continuing to make Tudor House a place where every resident thrives.Thank you again for your wonderful recommendation!

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Overall Experience  Overall Experience 5.0 out of 5

Knowing your loved one needs care is a daunting and scary thought but when it happens within 24 hours and emergency respite has to be found it is frightening, stressful and emotional.
In this emergency we were told that Tudor Court could help and provide the care needed.
I can't speak highly enough
of the experience that the staff have given us.
Whilst it was difficult, emotional and tough for us as a family the team we were greeted as though we had been known for years, we were put at ease and advised and supported far beyond what I could have hoped for.
We are early into the need for the placement but I feel totally confident, comfortable and reassured by our experience this far.
Tudor Court feels like home not "a care home".
As a family we could not have asked for more at such a difficult time.
I can't thank the management team and staff enough for what they have done and continue to do.

Reply from Ravi Patel, CEO at Tudor House Care Home

Thank you so much for taking the time to share your experience with Tudor Court. We understand that finding emergency respite care can be an incredibly daunting, frightening, and emotional experience, and we're truly touched to hear that our team was able to provide the support and reassurance you needed during such a difficult time. Your words, "Tudor Court feels like home not 'a care home'," mean the world to us. Our goal is always to create a warm, welcoming, and supportive environment where residents and their families feel comfortable and cared for, just like an extension of their own home. We're so pleased to know that our staff made you feel at ease and provided support that exceeded your expectations. We will be sure to share your kind words with our entire management team and staff, as it's feedback like this that motivates us all. We're here to continue supporting you and your loved one, and we're grateful for the trust you've placed in us.

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Overall Experience  Overall Experience 5.0 out of 5

It's never an easy process having to find a care home for a loved one, especially as you watch their mental capacity deteriorating and the world becomes a scary and confusing place for them.


The staff at Tudor House have been attentive, supportive, and welcoming. At all times they've kept me informed

of my mum's activities and health, and made sure I'm aware of any new supplies or clothing she might require.


Since being in the care home, my mum has eaten well, engaged in all activities on offer, become friends a number of residents, and has settled incredibly well. I couldn't have asked for a better experience.


The quality of life my mum now has is better than the solitary life she led in her own house with in-home care. Having 24/7 support on site, a range of activities to keep her engaged, and a social circle around her is exactly what she needed.

Reply from Ravi Patel, CEO at Tudor House Care Home

Thank you for your heartfelt review of Tudor House. We truly understand that finding a care home, especially when a loved one's mental capacity is declining, is incredibly challenging. It means so much that you've found our staff to be attentive, supportive, and welcoming during this difficult time. We're incredibly pleased to hear your mum has settled in so well, eating well, engaging in activities, and forming friendships. Creating an environment where residents can thrive and enjoy a better quality of life with a supportive social circle is exactly what we aim for. Knowing she's experiencing the benefits of 24/7 on-site support and a vibrant activity program is incredibly rewarding for our team. We're committed to keeping you fully informed about her well-being. Thank you again for your kind words and for entrusting us with your mum's care.

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Overall Experience  Overall Experience 5.0 out of 5

Having to find a placement for your loved one is a big responsibility, having been in this situation 12 months ago, I cannot say it wasn't daunting. Being a Nurse myself I was worried that nowhere would meet my expectations. Some months on, I can honestly say the staff are always very attentive and
make you feel so welcome. The home manager is visible and always available to speak to if there are any questions. There is always someone to respond to the call bells, and mostly timely. The rooms are good and the one thing that worried me was whether there would be any odours. I can honestly say there is not. I have nothing but praise for this home.

Reply from Ravi Patel, CEO at Tudor House Care Home

Thank you for your incredibly thoughtful review. We know how daunting it is to find the right care home, especially with your nursing background and high expectations. It means so much to know we've exceeded them. We're truly proud of our staff's attentiveness and welcoming nature. It's also wonderful that you find our home manager visible and approachable; clear communication is key. Your comments about timely call bell responses, room quality, and especially the absence of odours are incredibly gratifying. We strive for a comfortable, clean, and responsive environment, and your praise confirms our efforts are making a positive difference. Thank you again for your kind words. We're honored to have your loved one with us and to have earned your trust.

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Overall Experience  Overall Experience 5.0 out of 5

i was an emotional wreck at the thought of my husband going into a care home. After only 2 weeks respite i was amazed how well he has settled in. He seems much happier he enjoys the food, the entertainment and the company of people around him. He has a lovely bedroom and is always well groomed and clean.
The carers are so friendly and have great empathy for the residence, the management and owner are very approachable and friendly, nothing is to much trouble. He has settled so well he is now a permanent resident.
Happy husband, happy wife.

Reply from Ravi Patel, CEO at Tudor House Care Home

What a truly heartwarming review! We're absolutely delighted to hear how well your husband has settled in and that he's now a permanent resident with us.It means the world to us to know that what was initially an emotional time for you has transformed into such a positive experience. We pride ourselves on creating a welcoming and comfortable environment, and it's wonderful to hear that he's enjoying the food, entertainment, and the companionship of others. We'll be sure to pass on your kind words to our carers; they work incredibly hard to ensure every resident feels well-groomed, cared for, and treated with empathy."Happy husband, happy wife" is the best feedback we could ever receive, and we're so glad we could contribute to that happiness. Thank you for entrusting us with your husband's care.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Much better since new owners Mapleton Care Group have taken over. Allowed my mom to be more sociable with the other residents even though she is bed bound. Always on top of medical needs and dips in her health, hospital always contacted if she needs further medical assistance. The
manager and staff are very approachable and caring and always keep us up to date with anything that is going on with my mom's care and health. The food choices are much better than the previous owners and there just seems to be an overall better atmosphere for my mom to live in.

Reply from Ravi Patel, CEO at Tudor House Care Home

Thank you so much for your wonderful feedback! We're absolutely delighted to hear such positive comments about the improvements at our care home since Mapleton Care Group took over.It's incredibly gratifying to know that your mum is more sociable and that we're consistently on top of her medical needs, ensuring she receives timely and appropriate care. Our team strives to be approachable and caring, and we're committed to keeping families fully informed, so your words truly resonate with us.We're also thrilled that the food choices have improved and that you've noticed a better overall atmosphere. Creating a supportive, comfortable, and engaging environment for all our residents, including those who are bed-bound, is our top priority.Thank you again for this fantastic review. It motivates us to continue providing the best possible care for your mum and all our residents.

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Overall Experience  Overall Experience 2.0 out of 5

My mum is in this care home we have been trying to move her for about six months. It's been taken over by a different company. The Care my mum get it not the best she's losing weight gets covered in bruises which I know can be caused by the medication. This week she received a tear to her leg but nobody
seems to know how it got there. She has a lump on her head which they told my sister they would be getting a doctor to have a look. checked with a member of night staff who looked to see What was happening she could not find anything in the book. Things keep going missing from her room. Meals are not always hot because they come from their other Care Home not cooked on site anymore. At times ends with somebody else's clothes. Not a lot of entertainment residents just sit in the chairs either watching TV or listening to music like they're waiting to die. It's gone downhill from when my mom first went in there it was lovely. I have let the quality Care commission know.

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Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my mum receives at the home. She is very settled and is starting to join in with activities more. The care, the staff show to Mum is really good. She is always clean and tidy as is the room and environment. When Mum needed to go to the hospital for a check-up the staff
there said how good her skin care was.

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Overall Experience  Overall Experience 5.0 out of 5

A much improved care home which I would recommend.

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Overall Experience  Overall Experience 4.0 out of 5

Tudor House Care Home has greatly improved since the current manager has taken over. More activities in the last few months, something that had almost disappeared. My mom seems a lot happier in recent months as she had started to feel down with no activity interaction.

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Overall Experience  Overall Experience 5.0 out of 5

When Mom was discharged from hospital on end-of-life care, I wanted her to spend whatever time she had left at home. Due to factors outside of my control, this proved impossible. I was very apprehensive and upset at the prospect of looking at nursing homes for her. Choosing Tudor House proved to be
the right decision. The manager, was more than happy to show us around, before we made the decision of which home to put our trust in, to look after Mom. We had a good feel about Tudor House after our visit; seeing the staff and having the manager answer our questions. Mom was only there 5 days before she died but she received the best of care. It was obvious the staff they employ are following their vocation in life rather than being there just "because it's a job." I cannot fault the professionalism, care and compassion shown to my mom. I thank all who were involved in my mom's care, and for doing everything possible to make her passing pain-free, comfortable and dignified.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Tudor House since February 2022. Her overall health and wellbeing has improved. The staff are friendly and approachable and Mum's needs are being met. Overall, Mum has settled in well and I feel happy and confident she is being well looked after.

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Overall Experience  Overall Experience 3.0 out of 5

My brother has lost a lot of weight since he has been at Tudor House. He suffered from gout and watches what he eats but they keep giving him food which is not the diet that he wants. He is over six feet tall and his diet is mostly baked beans and eggs so no wonder he has lost a lot of weight.

Reply from Olivia Shields, Marketing Assistant at Tudor House Care Home

Thank you for your feedback about Tudor House Care Home. We appreciate you taking the time to give feedback and let us know how we are doing.
Dining is an important and enjoyable part of daily life in our home and we take great pride in providing delicious and nourishing meals for all our residents. Our menus are created with feedback from residents and reflect their likes and dislikes. Residents have a food passport to capture any particular dietary requirements or wishes in relation to food or the serving of meals. There is always plenty of choice on our menus, however, if they feature something that is not to their liking, residents are able to request an alternative meal or order something from our Chef’s special menu that day.
Our Home Manager will be happy to discuss your concerns in more detail on your next visit to the home, however, if you would like to discuss this sooner, please do get in touch. Thank you again.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff and management have been excellent and really welcoming to our aunt - they have made Tudor House really feel like it is her home. Thank you for all your hard work.

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Overall Experience  Overall Experience 5.0 out of 5

I was looking for palliative care for my mom. Having spoken to the deputy manager and having been allowed to visit and look around, I felt confident Mom would be in good hands. Any questions I had, or if I just wanted to discuss anything in the early days, I always felt I could approach the manager
and she would always ensure that either she, or the nursing staff would do their very best to accommodate us. All aspects of covid safety were adhered to, at all times and the staff were very friendly and caring both to my mom and myself, especially on days where it was harder to deal with Mom's condition. Sadly Mom was only here 7 weeks, before she passed away, but her final days were made as comfortable as possible and I thank the staff for that, especially the manager, who went our of her way to help Mom adjust and cope with her situation. Thank you all.

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Overall Experience  Overall Experience 4.0 out of 5

We recently needed urgent palliative/end of life nursing care for my 94-year-old Dad. After some research, I phoned Tudor House. A member of staff took the time to listen and understand our needs and, even on a bank holiday weekend, offered to contact the off-duty home manager. Within 10 minutes, the
manager called, agreed that Tudor House could accommodate Dad at short notice and talked me through what they could offer. He was incredibly kind, generous with his time and supportive, and I instantly felt we had found the right place.


Everyone made a fuss of Dad and put him at ease. As it was end-of-life care, we were able to visit under strict COVID-19 controls and were looked after by kind, cheerful and supportive staff every time. Dad's bedsores eased, and he was noticeably more comfortable. When the end came, he was treated respectfully, and again, the staff rallied around to support us. I would not hesitate in recommending Tudor House to anyone else in similar circumstances.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is the proudest, most independent person you could possibly meet so when she fell ill and was no longer able to look after herself it was going to be a challenge to find an establishment that would suit her needs. From the moment I met the manager, I got the sense that mum would be in good hands
here and that has proven to be true. The staff all know the residents and you can tell. Whilst mum has had a couple of days where she is a bit lost and didn't understand where she was, compounded by the COVID situation there are signs in the wall of her room explaining where she is and where the family are in relation to her, she has settled very quickly and hasn't been distressed. Whenever I have had an issue with getting mum on her mobile (old people and technology don't mix) I've been able to call the home and they have sorted it. Both in the management team have been excellent and I can only recommend Tudor House in good terms.

Reply from Olivia Shields, Marketing Assistant at Tudor House Care Home

Thank you, Jed, for your comments about your recent experience at Tudor House Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.

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Overall Experience  Overall Experience 5.0 out of 5

My great nan spent the last few weeks of her life with Tudor house. They helped her with her day to day needs. I am so grateful for the help and support they offered her during her final moments. Thank you.

Reply from Olivia Shields, Marketing Assistant at Tudor House Care Home

Thank you, Shannon, for your feedback and for taking the time to share your experience at Tudor House Care Home. We are so sorry to hear about your Great Nan, but pleased you felt she received great care with us at Tudor House. If there is anything more we can do, please do not hesitate to reach out.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very dedicated and caring and nothing is too much trouble for them. My husband and myself were made very welcome each time we visited and knew that if we had any questions they would be answered. Very happy with the care given.

Reply from Kristen Fitzgerald, Marketing Assistant at Tudor House Care Home

Thank you, Ann, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Tudor House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Current Review Score: 9.5 (9.450)

Overview of Review Score

The Review Score of 9.5 (9.450) out of 10 for Tudor House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.488 for Tudor House Care Home is calculated as follows: ( (83 Excellents x 5) + (28 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 125 Ratings = 4.488

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.962 Points relating to the number of positive Reviews for Tudor House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 10 Positive Reviews ÷ 10.4 = 0.962

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Tudor House Care Home

What types of Care is Tudor House Care Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tudor House Care Home have?

There are 52 Single Rooms.

What are the Facilities & Services at Tudor House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Wheelchair Access, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tudor House Care Home to the centre of Cannock?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tudor House Care Home to verify any information. View our terms and conditions. Tudor House Care Home has an Basic Service - more info.