Tudor House Care Home

Littleworth Road, Hednesford, Cannock WS12 1HY

Tudor House Care Home is located in Hednesford, a suburb of Cannock and is convenient for shops, amenities, public transport and the M6 motorway.

The service provides residential care for people who need support with everyday activities such as washing, dressing or eating, as well as keeping on top of taking regular medications. Nursing care is also available at the home for people who live with more complex medical needs.

In addition, short-term respite care is offered to give family or friends a well-earned break.

A range of daily activities are provided on an individual or group basis, which can include themed events, monthly parties/discos and regular church service events to name a few.

Group: Four Seasons Health Care

Person in charge: Tayna Korsaka (Home Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 52 Service Users

Registered Care Categories*: Old Age • Physical Disability

Admission Information: Ages 65+.

Single Rooms: 52

Rooms with ensuite WC: 52

Facilities & Services: Palliative Care • Respite Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Wheelchair access • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Tudor House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.7 (maximum of 10) for Tudor House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Tudor House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.268 for Tudor House Care Home is calculated as follows: ( (28 Excellents x 5) + (35 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 71 Ratings = 4.268

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.481 Points relating to the number of positive Reviews for Tudor House Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 5 Reviews ÷ 10.4 Target = 0.481

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.7 Tudor House Care Home has a Review Score of 8.7 (8.749) from 6 Reviews


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tudor House Care Home?

  • Extremely LIKELY
    2
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tudor House Care Home

  • Daughter of Resident/Service User
    3
  • Resident / Service User
    2
  • Son of Resident/Service User
    1

I have found the staff very respectful and kind.

How likely would you be to recommend Tudor House Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.3 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home responded to this review on 22 Mar 2018:

Thank you, Robert, for sharing your experience of Tudor House Care Home. We are happy to hear it has been so positive and that you have found our team supportive. Please let us know if there is anything more we can do. Have a a wonderful day.

I have been very pleased with how my dad has settled in.
He seems well looked after and looks well.
He says he likes the staff and has put weight on since he has been here.

How likely would you be to recommend Tudor House Care Home? Likely

Overall Standard

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Average Rating:   4.5 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home responded to this review on 26 Jan 2018:

Thank you, Louise, for your comments following your recent experience at Tudor House Care Home. We appreciate you taking the time to let us know how we are doing and we are happy to hear that your experience has been so positive. We look forward to seeing you again soon. Have a wonderful day.

Excellent pre-admission with a good but sympathetic review and assessment of Dads condition. Excellent on admission with all documents up to date and care plan clearly explained.

How likely would you be to recommend Tudor House Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home responded to this review on 13 Dec 2017:

Thank you for sharing your recent experience of Tudor House Care Home. We really appreciate you taking the time and letting us know how we are doing. We strive for 100% satisfaction, and it is great to see you had such a positive experience. Have a great day.

Residents are very happy in Tudor House. My relative is kept very clean and well fed.

I feel the staff are very kind and extremely caring. The safety of residents is very important in Tudor House and I feel my relative is very settled.

The management has recently changed and this has made a big difference to Tudor House, we can all see that she is doing an excellent job.

How likely would you be to recommend Tudor House Care Home? Likely

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Average Rating:   3.8 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home responded to this review on 18 Sep 2017:

Thank you for your comments about your recent experience at Tudor House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

All aspects kind and considerate at all times they provide excellent standards to all residents.

Doors are always open to discuss things and if there are any problems, they are dealt with as soon as possible.

How likely would you be to recommend Tudor House Care Home? Likely

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Average Rating:   4.5 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home responded to this review on 15 Sep 2017:

Thank you, Jayne, for your comments about your recent experience at Tudor House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

I've been very happy here for 2 years. I've said it before that this is my home. I hope that answers your questions. Thank you.

How likely would you be to recommend Tudor House Care Home? Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

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Activities

Management

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Average Rating:   4 out of 5

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