Tudor House Care Home

Littleworth Road, Hednesford, Cannock WS12 1HY
Review Us
9.7 39 Reviews
  • Tudor House Care Home, Cannock

Care Provided by Tudor House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Wheelchair Access
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1000
  • Self-Funded Nursing Care: £1100 – £1500
  • RESPITE Self-Funded Residential Care: £900 – £1000
  • RESPITE Self-Funded Nursing Care: £1000 – £1500

Please visit the home and discuss with management team for fees

These prices are only a guideline, please contact Tudor House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Jomy Joy (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Single Rooms with Ensuite Wet Room (52)
Are you the Owner/Manager of Tudor House Care Home? View your Advertising Options
9.7

Tudor House Care Home has a Review Score of 9.7 (9.713) out of 10, based on 14 reviews in the last 2 years.
Over all time Tudor House Care Home has 39 reviews.

Overall Experience
  • 21
  • 13
  • 4
  • 1
  • 0
Date Published
  • 39
  • 14
  • 14
  • 14
  • 25
Reviewer Connection to Tudor House Care Home
  • 17
  • 6
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 39, showing 21-39
Review from Sarah F (Daughter of Resident) published on 2 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was looking for palliative care for my mom. Having spoken to the deputy manager and having been allowed to visit and look around, I felt confident Mom would be in good hands. Any questions I had, or if I just wanted to discuss anything in the early days, I always felt I could approach the manager
and she would always ensure that either she, or the nursing staff would do their very best to accommodate us. All aspects of covid safety were adhered to, at all times and the staff were very friendly and caring both to my mom and myself, especially on days where it was harder to deal with Mom's condition. Sadly Mom was only here 7 weeks, before she passed away, but her final days were made as comfortable as possible and I thank the staff for that, especially the manager, who went our of her way to help Mom adjust and cope with her situation. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Allison S (Daughter of Resident) published on 21 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
We recently needed urgent palliative/end of life nursing care for my 94-year-old Dad. After some research, I phoned Tudor House. A member of staff took the time to listen and understand our needs and, even on a bank holiday weekend, offered to contact the off-duty home manager. Within 10 minutes, the
manager called, agreed that Tudor House could accommodate Dad at short notice and talked me through what they could offer. He was incredibly kind, generous with his time and supportive, and I instantly felt we had found the right place.


Everyone made a fuss of Dad and put him at ease. As it was end-of-life care, we were able to visit under strict COVID-19 controls and were looked after by kind, cheerful and supportive staff every time. Dad's bedsores eased, and he was noticeably more comfortable. When the end came, he was treated respectfully, and again, the staff rallied around to support us. I would not hesitate in recommending Tudor House to anyone else in similar circumstances.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jed C (Son of Resident) published on 28 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is the proudest, most independent person you could possibly meet so when she fell ill and was no longer able to look after herself it was going to be a challenge to find an establishment that would suit her needs. From the moment I met the manager, I got the sense that mum would be in good hands
here and that has proven to be true. The staff all know the residents and you can tell. Whilst mum has had a couple of days where she is a bit lost and didn't understand where she was, compounded by the COVID situation there are signs in the wall of her room explaining where she is and where the family are in relation to her, she has settled very quickly and hasn't been distressed. Whenever I have had an issue with getting mum on her mobile (old people and technology don't mix) I've been able to call the home and they have sorted it. Both in the management team have been excellent and I can only recommend Tudor House in good terms.
Reply from Olivia Shields, Marketing Assistant at Tudor House Care Home
Thank you, Jed, for your comments about your recent experience at Tudor House Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Shannon R (Granddaughter of Resident) published on 3 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My great nan spent the last few weeks of her life with Tudor house. They helped her with her day to day needs. I am so grateful for the help and support they offered her during her final moments. Thank you.
Reply from Olivia Shields, Marketing Assistant at Tudor House Care Home
Thank you, Shannon, for your feedback and for taking the time to share your experience at Tudor House Care Home. We are so sorry to hear about your Great Nan, but pleased you felt she received great…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann H (Daughter-in-law of Resident) published on 22 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very dedicated and caring and nothing is too much trouble for them. My husband and myself were made very welcome each time we visited and knew that if we had any questions they would be answered. Very happy with the care given.
Reply from Kristen Fitzgerald, Marketing Assistant at Tudor House Care Home
Thank you, Ann, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Tudor House Care Home was so positive. All of our staff…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D B (Daughter of Resident) published on 1 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found this home caring and helpful. Always keeping me in touch with my Mother. Her needs are met even when they seem a little strange. The staff do their best to keep her calm and comfortable, some going out of their way to help.
Reply from Olivia Shields, Marketing Assistant at Tudor House Care Home
Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anthea J (Daughter-in-law of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
When we first visited the home we had a good feeling about it. There was a good atmosphere. Everyone was friendly but not ‘over-so’!
We are pleased that my mother-in-law quickly settled in as she did not want to go into a home.
The care seems very good and everybody is helpful. We like the idea of
the FaceBook page. I would like to see tablets or laptops available for supervised use by the residents. Our children and grandchildren live a long way away (as do we) and this way she could see them which she loved when we had ours with her.
Reply from Olivia Shields, Marketing Assistant at Tudor House Care Home
Thank you, Anthea, for letting us know how we are doing at Tudor House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael S (Nephew of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
When visiting my aunt resident in Tudor House, I am always impressed by the caring attitude of the staff, towards her. Nothing seems too much trouble, whether it be making sure that she eats and drinks regularly, to having a laugh at some little happening.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Niece of Resident) published on 3 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt has been a resident of Tudor House for many years. We have had a few minor issues throughout this time but these have always been resolved, and I find the current management and staff very helpful. I have been very impressed with the commitment of the senior carer and the team to ensure the
safety and well-being of their residents during the current Coronavirus pandemic, and also the thought was given to relatives by setting up the social media group page, telephone calls etc to aid communication at this time. A big thank you and well done to all of you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roger A (Nephew of Resident) published on 21 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was looking for a care home to provide help and support for my uncle when he was due to be discharged from hospital. The NHS were offering a very basic care package in his own home which I felt, given his age and frailty, placed him in a very dangerous situation. After contacting a few care homes
near his home the response I got from the Tudor House manager was fantastic. She shared my concern, she went the extra mile in dealing with a very uncooperative discharge team at the hospital. She and the staff made him very welcome and gave him the best possible care whilst he was with them.
Reply from Amanda Speck, BDM at Tudor House Care Home
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Tudor House Care Home was so positive. All of our team are…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Toni M (Daughter of Resident) published on 17 January 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Dad has been with you just over a month and we did not get off to a very good start. We were misled in a way as to how the care package would be run. We feel as a family that we have been ignored when we ask for certain procedures to be carried out. We have also had to make comments on a couple of staff
members attitude, in and around Dad and other residents.
Reply from Ronnie Cavanagh, Marketing at Tudor House Care Home
Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Niece of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My auntie has settled in well and is being looked after very well. The staff are friendly and helpful.
Reply from Ronnie Cavanagh, Marketing at Tudor House Care Home
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Tudor House Care Home was so positive. All of our staff are…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M F (Niece of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very friendly staff.
My auntie has settled in really well and seems happy and well looked after.
Reply from Ronnie Cavanagh, Marketing at Tudor House Care Home
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Tudor House Care Home was so positive. All of our staff are…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert L (Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff very respectful and kind.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home
Thank you, Robert, for sharing your experience of Tudor House Care Home. We are happy to hear it has been so positive and that you have found our team supportive. Please let us know if there is…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Louise H (Daughter of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased with how my dad has settled in.
He seems well looked after and looks well.
He says he likes the staff and has put weight on since he has been here.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home
Thank you, Louise, for your comments following your recent experience at Tudor House Care Home. We appreciate you taking the time to let us know how we are doing and we are happy to hear that your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Son of Resident) published on 13 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent pre-admission with a good but sympathetic review and assessment of Dads condition. Excellent on admission with all documents up to date and care plan clearly explained.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home
Thank you for sharing your recent experience of Tudor House Care Home. We really appreciate you taking the time and letting us know how we are doing. We strive for 100% satisfaction, and it is great…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J Z (Daughter of Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Residents are very happy in Tudor House. My relative is kept very clean and well fed.


I feel the staff are very kind and extremely caring. The safety of residents is very important in Tudor House and I feel my relative is very settled.


The management has recently changed and this has made a big

difference to Tudor House, we can all see that she is doing an excellent job.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home
Thank you for your comments about your recent experience at Tudor House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jayne E (Daughter of Resident) published on 15 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All aspects kind and considerate at all times they provide excellent standards to all residents.


Doors are always open to discuss things and if there are any problems, they are dealt with as soon as possible.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home
Thank you, Jayne, for your comments about your recent experience at Tudor House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Doreen R (Resident) published on 15 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I've been very happy here for 2 years. I've said it before that this is my home. I hope that answers your questions. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Tudor House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.713 for Tudor House Care Home is calculated as follows: ( (135 Excellents x 5) + (12 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 160 Ratings = 4.713
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tudor House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tudor House Care Home to verify any information. View our terms and conditions. Tudor House Care Home has an Basic Service - more info.