Rider House Nursing Home

Excellent care, staff, food, activities maintenance, laundry and domestic. All led by the most wonderful manager Amanda, my best friend is so happy and loves being at Rider. Nothing is too much trouble. I am reassured my friend is in the best care, safe and so happy.

The place is clean and safe for the residents

My aunt went into Rider House for respite following a fall at home and breaking her ankle. Despite saying she would never go in a home she decided to stay at Rider where the care, food and activities is 1st class. With all the support of the wonderful staff and manager Amanda she has not had any more falls and is very happy, safe and very care for, she has made a lot of friends and I would have no hesitation in recommending Rider House to anyone.

Janet is very happy here at Rider House. She's been here for 2 years. Loves the staff who will go beyond to help her with her needs. They are all so lovely to Janet and when Alan her son with special needs comes to visit.

An excellent care home. Staff care genuinely for every resident and do their best for them all. So much care and effort is put into making the premises inside and out, look lovely, with every special occasion celebrated by amazing displays. We have 100% confidence that our mother is looked after and shown respect.

I could not recommend Rider House highly enough. After a very bad and deeply upsetting stay in another home,my mother is now looked after amazingly. All the staff are so helpful and caring, and go above and beyond to make sure all my mums needs are met .Now i sleep at night knowing she is being taken care of. The food is prepared by an amazing chef cooking the most delicious meals and she is an excellent baker. Mum loves sweet treats! The management team are clearly focused on providing excellent care and this focus can be seen across all of the homes staff. They all care for the residents needs and are always cheerful and positive in the way they approach my mums needs. Care is first class.

This was my first experience of respite care. I found the staff treated me - as all the residents - with dignity and respect. As I have one or two dietary needs, the kitchen staff negotiated with me to ensure they were met. All residents felt it was their home - not an institution. The manager was also very approachable. If I ever need residential care, although I'm currently out of area, this is very much the type of home I would wish to go to.

I feel the home is exactional everything I wish for I can't speak highly enough of rider house ,every one is pleasant and caring,we have daily activities, we have a good variety of meals and puddings

I can't talk highly enough of the Rider House facilities and more importantly the amazing staff. My father John was admitted to Rider House for end-of-life care. He had been in hospital for a month prior. My only regret is I didn't manage to get him out of hospital earlier and into care. The staff are caring, authentic, committed and very warm. Many thanks all for making his final days comfortable.

Five star hotel from manager to all staff. Five star clean and friendly staff. I would recommend to anybody to stay at this home.

Everyone very caring, helpful and friendly. Mum is very happy and receiving excellent care. Mum very unwell when she came in, but has thrived at Rider House and improved so much. Very clean home. Excellent food and such happy, lovely staff. Manager Amanda is always available and most helpful and supportive. Activities and displays second to none, best choice made for mum.

I didn't want to go into respite care, but I cannot fault the care and friendliness of the staff at Rider House, who made my stay so comfortable. I felt very safe and cared for. Nothing was too much trouble.

Rider House is extremely well run and all the staff are lovely, friendly and very caring. They go above and beyond in caring for mum. She feels safe and well looked after, which is all we ask for, but we feel totally comfortable that mum is being looked after and kept busy with activities that have definitely helped with her dementia. Thank you to you all.

Thank you to the manager and her wonderful team.

As a family we could not be more impressed with the care mum has received at Rider House. Mum moved from another care home to be closer to us and it was the best decision we ever made. Mum looks the healthiest she has ever been over the last few years, loves the food and put on weight. Lovely home cooked food and cakes and puddings to die for. Mum is beautifully dressed, hair always tidy and nails polished, just like mum was at home. She has made friends with other residents and the lovely staff, especially Amanda who has helped us navigate funding and assessments - she has so much time for everyone - 1st class home.

After a very traumatic stay at another care home, mum was thankfully transferred to Rider. From the very beginning of mums final journey, we were made to feel very welcome and looked after. The kindness and love shown by the manager and all staff was outstanding. Sadly mum died 15 days after her 88 birthday. The staff, although very busy, found time to be kind. They just need to be able to spend a little time to sit and breath and relax with the residents. During mums stay I tried to be with her at lunch times to help as much as I could and saw how the staff were at dinner times which was good. Talking to residents whilst feeding is so important. The manager and all staff need a very big pat on the back for the care and kindness they deliver. They need to keep doing what they do best and treat residents as family. They do, however need another lift for residents upstairs.

My mum loves them and they look after her very well. The house always smells and looks clean and tidy.

A very pleasant place to visit, staff are always very helpful, CJ is always very happy and content. Everywhere is clean and tidy and operational. If ever I have to go into a home this is the one I would choose.

The care by everyone is absolutely first class its a lovely family feeling and atmosphere where we feel totally relaxed but we know there is someone to ask if we've got any concerns at all. The home itself is immaculate again testament to all concerned.

All communication with Rider House has been excellent, prompt and clear. Residents are treated with dignity and respect and all of the team are helpful and have a very positive attitude, we are being cared for and welcomed as a family which is very reassuring. Excellent hygiene standards throughout. Hands on management with clear focus on resident needs. All promises have been kept and nothing is too much trouble for the hard working team. We feel very supported at a difficult time and are very grateful to everyone at Rider House.