
They are looking after my husband with care and kindness and he always looks clean and tidy.Gillian S(Wife of Resident/Service User)

Home has a friendly atmosphere and is clean and welcomingDavid C(Son of Resident/Service User)

A well-run home with wonderful, caring staff in lovely surroundings.J S(Daughter of Resident/Service User)

They are looking after my husband with care and kindness and he always looks clean and tidy.Gillian S(Wife of Resident/Service User)

Home has a friendly atmosphere and is clean and welcomingDavid C(Son of Resident/Service User)

A well-run home with wonderful, caring staff in lovely surroundings.J S(Daughter of Resident/Service User)

Welcome to Treetops Court Care Home which is set in amongst pine woods and large landscaped gardens but conveniently located in the market town of Leek. The home provides high quality nursing and residential care for older people and care for those who are feeling the impact of dementia on their lives.
Resident care plans reflect all that an individual would want and need for their care to be delivered in...
Care Provided by Treetops Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact Treetops Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Heidi Bettinson (Interim Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (70)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Treetops Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Treetops Court Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Treetops Court Care Home Reviews (86)
Treetops Court Care Home has a Review Score of 8.6 (8.621) out of 10, based on 7 reviews in the last 2 years.
Over all time Treetops Court Care Home has 86 reviews.
We always leave reassured of things and confident Dad's needs are met and upheld daily by all the staff.
With best wishes,
Managing Director.
The past two months have been difficult, but the staff and management have been very supportive and understanding. My son and I visited my husband on Christmas day - the residents were treated to a wonderful day. The kitchen staff provided an excellent tasty dinner for the residents. A very enjoyable day.
Best wishes,
Honor
Me and my wife are really happy with our experience at Treetops Court. While we are visiting my mum there the staff are all very friendly and nice which makes us feel comfortable and relaxed there while visiting. Also, the staff always answer any questions that we may have, this all makes us content that my mum is being looked after properly.
Thank you for your lovely words about Treetops Court Care Home! I'm pleased that you are really happy with your experience and that you enjoy visiting your mum. Our friendly and nice staff love to care for your mum and are always more than happy to answer any questions that you have. Kind regards, Honor.
I find all the staff very willing and cheerful. They are looking after my husband with care and kindness and he always looks clean and tidy. Thanks to them all.
Care and kindness are key to what we do. Thank you so much for making time to submit a review.
Best wishes
I found everything to be to a very good standard. All the staff are lovely.
Managing Director.
I sold my house and moved to Treetops a year ago. I am very happy and do not regret my decision.
Mum and I were impressed with the compassionate and patient nature of the staff at Treetops.
Many thanks for taking the time to write this lovely review. It's great that the team have been delivering excellent care.
I am so grateful for the dignified way in which he was treated.
He felt an affinity with his carers, and even mentioned his appreciation of them in his last moments.
His stay at Treetops was relatively short, but all of the family are most appreciative of the quality of care and the attention to detail that our father received.
In these difficult times, we were able to keep in touch via telephone with our father, and the staff were really accommodating.
They really could not do enough to make us all feel comfortable with the treatment he received during his final few weeks of life.
Please accept my condolences and thank you for writing this lovely review at such a difficult time. It is very special for the team to know just what a difference they have made.
My Dad was at Treetops for palliative care before he passed away. The Nurse Manager and the team cared for him with respect and dignity in his last few days during the covid crisis. We were kept informed of any changes.
Please accept my condolences for the loss of your Dad. Many thanks for writing a review at this difficult time. It is good to read that your Dad was well called for when he needed it most.
My uncle has been in the care of the wonderful staff at Treetops for only a short time after being placed with them for end of life care. He was treated with compassion, and his dignity was paramount at all times. The staff have a complete understanding of how devastating it is for families knowing there loved one is not going to recover and treat families with the utmost respect.
Thank you for writing a review at what must be a very difficult time. It is good to read that the team look after your wider family as well as your uncle.
My father was admitted to Treetops Court for Palliative Care in March 2020 and I cannot speak highly enough for the excellent care and courtesy provided to my Dad by the Clinical Lead and her team of staff. They were all superb and extremely obliging to my Dad and myself under very difficult circumstances due to Covid 19. The home has a very welcoming feel about it, the food was of a very high standard, my Dads room was lovely and light, bright and always clean. I would have no hesitation in recommending this home, all areas of this facility were of a very high standard.
Thank you for taking the time to write such a lovely review and what must be a very difficult period for you. I'm so glad the Team have been able to have a positive impact not only for your father but also yourself.
Very pleasant and friendly staff. Brilliant.
Many thanks for your review, it's great to read that you think Treetops is 'brilliant'.
Wonderful staff. Very welcoming. Clean and tidy. My father enjoyed his stay.
Many thanks for your review. It's great to read that your father enjoyed his stay.
Clean with very pleasant staff and large rooms.
Many thanks for taking the time to write this review.
Not been here long, all is very good. Good room, staff are great, needs are met.
Many thanks for your review. It's great to read that things are going well.
Visited at least once a week, parking seems to be the only problem I have.
Many thanks for your review rating us good overall. Treetops is a very busy home which can sometimes impact on parking for which I can only apologise. There is parking out on the road also.
My mother is a resident. She is very well looked after. Her needs are always met. I would recommend the home to any family members looking to have their loved ones looked after (excellent).
Many thanks for taking the time to write this review. It's great to read that your mother is well looked after.
Parking is sometimes a problem. Nice garden. Attractive reception area. Good housekeeping. Pleasant and helpful staff. My friend and other residents are clean and appear to be well cared for.
Thank you for taking the time to write a review. It is such a busy home that parking can sometimes be a challenge but once inside as you say, the residents are well cared for.
I found the establishment always clean and tidy, the staff were warm, friendly and caring. My father was with them for 3 weeks before he passed, and having been in several other care homes for respite, I have only one regret, and that is that I didn't find Treetops earlier.
Thank you so much for taking the time to write this review. I'm glad the team were able to meet not only your father's needs but yours as well.
My Nan is a resident at the care home. The staff are amazing and helpful, always make you feel welcome when you are visiting. They cater to my Nan's every need, knowing how much of a proud lady she once was before she got dementia, keeping her dignity and caring for her with great respect and love.
Thank you so much for your lovely review showing just how important team members are in making a difference to the lives of the residents they love and care for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Treetops Court Care Home.
There are no upcoming events for Treetops Court Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Treetops Court Care Home.
Meet the Team (5)

Hi, my name is Sarah O'Rourke, and I am the home manager of Treetops Court. I have worked in Health and Social Care for 26 years, and I have worked my way up from a care assistant to now being the home manager here at Treetops. I am passionate about providing excellent person-centred care and enriching our residents' lives. I feel privileged to come to work every day and work with the great team that has been created here, and to be a part of the residents' lives. I have 3 grown-up children whom I am immensely proud of.

Hi, my name is Caroline, and I am the Deputy Manager here at Treetops Court Care Home

Hi, my name is Heather, and I am the Administrator here at Treetops Court Care Home

Hi, my name is Holly, and I am the Administrative Assistant here at Treetops Court Care Home

Hello, my name is Sheila.
I am the Receptionist at Treetops Court Care Home. I have worked at Treetops Court Care Home since 2012. I am currently in the role of the receptionist but have previously worked as a Domestic, Activities Co-ordinator and have even helped out in the kitchen!
My role is very busy but also rewarding; I get to meet visitors and relatives and enjoy the interactions daily. I am also the first port of call for staff and am always happy to help as and when needed. We have a great team here at Tree Tops and I enjoy playing my part!
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