Search...

Treetops Court Care Home

Park Road, Leek, Staffordshire ST13 8XP
Harbour Healthcare Ltd Logo
Jobs
Treetops Court Care Home logo
They are looking after my husband with care and kindness and he always looks clean and tidy.Gillian S(Wife of Resident/Service User)
Treetops Court Care Home, Leek
Home has a friendly atmosphere and is clean and welcomingDavid C(Son of Resident/Service User)
Treetops Court Care Home, Leek
A well-run home with wonderful, caring staff in lovely surroundings.J S(Daughter of Resident/Service User)
Treetops Court Care Home, Leek

Welcome to Treetops Court Care Home which is set in amongst pine woods and large landscaped gardens but conveniently located in the market town of Leek. The home provides high quality nursing and residential care for older people and care for those who are feeling the impact of dementia on their lives.

Resident care plans reflect all that an individual would want and need for their care to be delivered in...  

Care Provided by Treetops Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.

Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

Contact Treetops Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Heidi Bettinson (Interim Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (70)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Treetops Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Treetops Court Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Treetops Court Care Home Reviews (86)

Submit a Review
8.6

Treetops Court Care Home has a Review Score of 8.6 (8.621) out of 10, based on 7 reviews in the last 2 years. Over all time Treetops Court Care Home has 86 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Treetops Court Care Home
Loading...
Showing 86 reviews matching selected criteria
Review from David O (Son of Resident) published on 4 May 2023 Submitted via Postal Card
Overall Experience
On every visitation, we find that the staff at Treetops Court Care Home are attentive to the needs of Dad and always appraise us of Dad's care and behaviour and ongoing needs.

We always leave reassured of things and confident Dad's needs are met and upheld daily by all the staff.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home
Thank you for your lovely review. It's good to see that the team give you confidence about your dad's care.
With best wishes,

Managing Director.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L D (Wife of Resident) published on 19 January 2023 Submitted via Postal Card
Overall Experience

The past two months have been difficult, but the staff and management have been very supportive and understanding. My son and I visited my husband on Christmas day - the residents were treated to a wonderful day. The kitchen staff provided an excellent tasty dinner for the residents. A very enjoyable day.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home
Thank you so much for taking the time to submit a review. I'm glad that you have felt supported and that you had an enjoyable Christmas day with your husband.
Best wishes,

Honor

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Timothy D (Son of Resident) published on 17 January 2023 Submitted via Website
Overall Experience

Me and my wife are really happy with our experience at Treetops Court. While we are visiting my mum there the staff are all very friendly and nice which makes us feel comfortable and relaxed there while visiting. Also, the staff always answer any questions that we may have, this all makes us content that my mum is being looked after properly.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Thank you for your lovely words about Treetops Court Care Home! I'm pleased that you are really happy with your experience and that you enjoy visiting your mum. Our friendly and nice staff love to care for your mum and are always more than happy to answer any questions that you have. Kind regards, Honor.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Gillian S (Wife of Resident) published on 2 December 2022 Submitted via Postal Card
Overall Experience

I find all the staff very willing and cheerful. They are looking after my husband with care and kindness and he always looks clean and tidy. Thanks to them all.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Care and kindness are key to what we do. Thank you so much for making time to submit a review.

Best wishes

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jill S (Daughter of Resident) published on 30 November 2022 Submitted via Postal Card
Overall Experience

I found everything to be to a very good standard. All the staff are lovely.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home
Thank you so much for your positive review. With best wishes, Honor Keatley,

Managing Director.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Resident / Service User) published on 17 June 2022 Submitted via Postal Card
Overall Experience

I sold my house and moved to Treetops a year ago. I am very happy and do not regret my decision.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane S (Daughter of Resident) published on 23 June 2020 Submitted via Website
Overall Experience
My Dad received nursing care at Treetops during the Covid-19 crisis. Obviously we were unable to visit him but the staff communicated well with us and he received excellent care.

Mum and I were impressed with the compassionate and patient nature of the staff at Treetops.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Many thanks for taking the time to write this lovely review. It's great that the team have been delivering excellent care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Ian B (Son of Resident) published on 19 June 2020 Submitted via Website
Overall Experience
My father was moved to Treetops Nursing Home three weeks prior to his passing.
I am so grateful for the dignified way in which he was treated.
He felt an affinity with his carers, and even mentioned his appreciation of them in his last moments.
His stay at Treetops was relatively short, but all of the family are most appreciative of the quality of care and the attention to detail that our father received.
In these difficult times, we were able to keep in touch via telephone with our father, and the staff were really accommodating.

They really could not do enough to make us all feel comfortable with the treatment he received during his final few weeks of life.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Please accept my condolences and thank you for writing this lovely review at such a difficult time. It is very special for the team to know just what a difference they have made.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Kevin A (Son of Resident) published on 11 June 2020 Submitted via Website
Overall Experience

My Dad was at Treetops for palliative care before he passed away. The Nurse Manager and the team cared for him with respect and dignity in his last few days during the covid crisis. We were kept informed of any changes.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Please accept my condolences for the loss of your Dad. Many thanks for writing a review at this difficult time. It is good to read that your Dad was well called for when he needed it most.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Lynn P (Niece of Resident) published on 6 May 2020 Submitted via Website
Overall Experience

My uncle has been in the care of the wonderful staff at Treetops for only a short time after being placed with them for end of life care. He was treated with compassion, and his dignity was paramount at all times. The staff have a complete understanding of how devastating it is for families knowing there loved one is not going to recover and treat families with the utmost respect.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Thank you for writing a review at what must be a very difficult time. It is good to read that the team look after your wider family as well as your uncle.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Dawn E (Daughter of Resident) published on 20 April 2020 Submitted via Website
Overall Experience

My father was admitted to Treetops Court for Palliative Care in March 2020 and I cannot speak highly enough for the excellent care and courtesy provided to my Dad by the Clinical Lead and her team of staff. They were all superb and extremely obliging to my Dad and myself under very difficult circumstances due to Covid 19. The home has a very welcoming feel about it, the food was of a very high standard, my Dads room was lovely and light, bright and always clean. I would have no hesitation in recommending this home, all areas of this facility were of a very high standard.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Thank you for taking the time to write such a lovely review and what must be a very difficult period for you. I'm so glad the Team have been able to have a positive impact not only for your father but also yourself.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Iris L (Friend of Resident) published on 16 March 2020 Submitted via Postal Card
Overall Experience

Very pleasant and friendly staff. Brilliant.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Many thanks for your review, it's great to read that you think Treetops is 'brilliant'.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mandy C (Daughter of Resident) published on 18 February 2020 Submitted via Postal Card
Overall Experience

Wonderful staff. Very welcoming. Clean and tidy. My father enjoyed his stay.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Many thanks for your review. It's great to read that your father enjoyed his stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robin H (Friend of Resident) published on 18 February 2020 Submitted via Postal Card
Overall Experience

Clean with very pleasant staff and large rooms.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Many thanks for taking the time to write this review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lyn W (Daughter of Resident) published on 17 February 2020 Submitted via Postal Card
Overall Experience

Not been here long, all is very good. Good room, staff are great, needs are met.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Many thanks for your review. It's great to read that things are going well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lilian H (Wife of Resident) published on 12 February 2020 Submitted via Postal Card
Overall Experience

Visited at least once a week, parking seems to be the only problem I have.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Many thanks for your review rating us good overall. Treetops is a very busy home which can sometimes impact on parking for which I can only apologise. There is parking out on the road also.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michelle S (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card
Overall Experience

My mother is a resident. She is very well looked after. Her needs are always met. I would recommend the home to any family members looking to have their loved ones looked after (excellent).

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Many thanks for taking the time to write this review. It's great to read that your mother is well looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E S (Friend of Resident) published on 10 February 2020 Submitted via Postal Card
Overall Experience

Parking is sometimes a problem. Nice garden. Attractive reception area. Good housekeeping. Pleasant and helpful staff. My friend and other residents are clean and appear to be well cared for.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Thank you for taking the time to write a review. It is such a busy home that parking can sometimes be a challenge but once inside as you say, the residents are well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K P (Son of Resident) published on 10 February 2020 Submitted via Postal Card
Overall Experience

I found the establishment always clean and tidy, the staff were warm, friendly and caring. My father was with them for 3 weeks before he passed, and having been in several other care homes for respite, I have only one regret, and that is that I didn't find Treetops earlier.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Thank you so much for taking the time to write this review. I'm glad the team were able to meet not only your father's needs but yours as well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stacey S (Granddaughter of Resident) published on 10 February 2020 Submitted via Postal Card
Overall Experience

My Nan is a resident at the care home. The staff are amazing and helpful, always make you feel welcome when you are visiting. They cater to my Nan's every need, knowing how much of a proud lady she once was before she got dementia, keeping her dignity and caring for her with great respect and love.

Reply from Honor Keatley, Managing Director at Treetops Court Care Home

Thank you so much for your lovely review showing just how important team members are in making a difference to the lives of the residents they love and care for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Treetops Court Care Home.

Upcoming Events

There are no upcoming events for Treetops Court Care Home.

Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Treetops Court Care Home.

Meet the Team (5)

Sarah O'Rourke
Sarah O'RourkeJob Title:Home ManagerJoined: 2025

Hi, my name is Sarah O'Rourke, and I am the home manager of Treetops Court. I have worked in Health and Social Care for 26 years, and I have worked my way up from a care assistant to now being the home manager here at Treetops. I am passionate about providing excellent person-centred care and enriching our residents' lives. I feel privileged to come to work every day and work with the great team that has been created here, and to be a part of the residents' lives. I have 3 grown-up children whom I am immensely proud of.

Caroline Jones
Caroline JonesJob Title:Deputy Manager

Hi, my name is Caroline, and I am the Deputy Manager here at Treetops Court Care Home

Heather Hall
Heather HallJob Title:Administrator

Hi, my name is Heather, and I am the Administrator here at Treetops Court Care Home

Holly Browne
Holly BrowneJob Title:Administrative Assistant

Hi, my name is Holly, and I am the Administrative Assistant here at Treetops Court Care Home

Sheila Dale
Sheila DaleJob Title:ReceptionistJoined: 2012

Hello, my name is Sheila.

I am the Receptionist at Treetops Court Care Home. I have worked at Treetops Court Care Home since 2012. I am currently in the role of the receptionist but have previously worked as a Domestic, Activities Co-ordinator and have even helped out in the kitchen!

My role is very busy but also rewarding; I get to meet visitors and relatives and enjoy the interactions daily. I am also the first port of call for staff and am always happy to help as and when needed. We have a great team here at Tree Tops and I enjoy playing my part!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Treetops Court Care Home to verify any information. View our terms and conditions. Treetops Court Care Home has an Enhanced Service -more info.