
They are looking after my husband with care and kindness and he always looks clean and tidy.Gillian S(Wife of Resident/Service User)

Home has a friendly atmosphere and is clean and welcomingDavid C(Son of Resident/Service User)

A well-run home with wonderful, caring staff in lovely surroundings.J S(Daughter of Resident/Service User)

They are looking after my husband with care and kindness and he always looks clean and tidy.Gillian S(Wife of Resident/Service User)

Home has a friendly atmosphere and is clean and welcomingDavid C(Son of Resident/Service User)

A well-run home with wonderful, caring staff in lovely surroundings.J S(Daughter of Resident/Service User)

Welcome to Treetops Court Care Home which is set in amongst pine woods and large landscaped gardens but conveniently located in the market town of Leek. The home provides high quality nursing and residential care for older people and care for those who are feeling the impact of dementia on their lives.
Resident care plans reflect all that an individual would want and need for their care to be delivered in...
Care Provided by Treetops Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact Treetops Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Heidi Bettinson (Interim Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (70)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Treetops Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Treetops Court Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Treetops Court Care Home Reviews (86)
Treetops Court Care Home has a Review Score of 8.6 (8.621) out of 10, based on 7 reviews in the last 2 years.
Over all time Treetops Court Care Home has 86 reviews.
We were wary at first but I cannot praise the staff enough. Whatever we asked for they accommodated my mum. They are considerate and passionate people, not only did they go above and beyond for mum, they did the same for family members. The home was a very friendly place, the residents were all very friendly.
Many thanks for taking the trouble to review our care home and services. Your positive feedback will go a long way to reassure those who are searching for a home for their loved one. The experience of others is very useful to families. Thank you again and kind regards.
Following the sudden deterioration of my mother's health, I recently made my second trip from Australia within 6 weeks.
On my return, I was able to visit her in the newly named Tree Tops Court Care Home. For the following 2 weeks, my partner and I visited twice each day.
From the very first visit, straight from Manchester Airport , I was impressed with the staff , all of whom were friendly , helpful and caring.My first impression was reinforced during all of our subsequent visits
I met with the management to put some necessary details in place, especially important as I am an only son living in Australia, equally that was a very pleasant experience when nothing was too much trouble .
On one of my last visits an official review was being held, with mother being one of the patients interviewed. I commented to the lady doing the survey that, quote, " When I get on the aircraft to go home I will have no concerns whatsoever about the care my mother is receiving here"
Thank you very much for taking the time and trouble to write a review of the care and services at Treetops Court Care Home. Your feedback will be both valuable and reassuring to those who are searching for a care placement. Kind regards
I found the care home clean, bright and newly decorated. The tables were properly set for meals as my husband deteriorated he was moved to the ETI unit - well cared for. The staff were very caring, he was incontinent and was changed regularly and always had clean clothes on.
The attitude to poorly difficult patients was excellent. They did not know I was listening from my husband's room!There were problems losing glasses, teeth and hearing aid.
We know how difficult it can be for families who have relatives that require EMI nursing care due to the challenges that become apparent. We strive to make a difference to each individuals life during their time with us.
The new management are clearly doing a very good job and I would recommend Pine Meadows on the basis of our experience of palliative care.
It was a pleasure to nurse your mum she was a lovely woman. Thank you for the review.
After collapsing in November 2014, I spent a torrid time in hospital and then went to the care home for three months where I was looked after with care, compassion and utmost dignity. The girls and boys were the people who got me better and I visit them regularly and I'm treated as one of the family.
This home is currently at a great standard, 6 months ago I would not have recommended this home at all to friends or family. Since new management has been put into place I feel it is a great place for my father to live and I am very happy with the care he receives. There used to always be a lack of staff but since the staffing situation has been addressed, there is always plenty of staff to deal with anything that needs sorting. My father has come on leaps and bounds in the past couple of months, he lost lots of weight due to not eating and was unable to walk, since the new management has been put into place, he is now walking again with a frame and eating well. The food has improved as well, which is probably why, combined with walking again, that he is back to his usual eating patterns. I am so happy and relieved that things have drastically improved since last summer.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Treetops Court Care Home.
There are no upcoming events for Treetops Court Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Treetops Court Care Home.
Meet the Team (5)

Hi, my name is Sarah O'Rourke, and I am the home manager of Treetops Court. I have worked in Health and Social Care for 26 years, and I have worked my way up from a care assistant to now being the home manager here at Treetops. I am passionate about providing excellent person-centred care and enriching our residents' lives. I feel privileged to come to work every day and work with the great team that has been created here, and to be a part of the residents' lives. I have 3 grown-up children whom I am immensely proud of.

Hi, my name is Caroline, and I am the Deputy Manager here at Treetops Court Care Home

Hi, my name is Heather, and I am the Administrator here at Treetops Court Care Home

Hi, my name is Holly, and I am the Administrative Assistant here at Treetops Court Care Home

Hello, my name is Sheila.
I am the Receptionist at Treetops Court Care Home. I have worked at Treetops Court Care Home since 2012. I am currently in the role of the receptionist but have previously worked as a Domestic, Activities Co-ordinator and have even helped out in the kitchen!
My role is very busy but also rewarding; I get to meet visitors and relatives and enjoy the interactions daily. I am also the first port of call for staff and am always happy to help as and when needed. We have a great team here at Tree Tops and I enjoy playing my part!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Treetops Court Care Home to verify any information. View our terms and conditions. Treetops Court Care Home has an Enhanced Service -more info.