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Treetops Court Care Home

Park Road, Leek, Staffordshire ST13 8XP
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They are looking after my husband with care and kindness and he always looks clean and tidy.Gillian S(Wife of Resident/Service User)
Treetops Court Care Home, Leek
Home has a friendly atmosphere and is clean and welcomingDavid C(Son of Resident/Service User)
Treetops Court Care Home, Leek
A well-run home with wonderful, caring staff in lovely surroundings.J S(Daughter of Resident/Service User)
Treetops Court Care Home, Leek

Welcome to Treetops Court Care Home which is set in amongst pine woods and large landscaped gardens but conveniently located in the market town of Leek. The home provides high quality nursing and residential care for older people and care for those who are feeling the impact of dementia on their lives.

Resident care plans reflect all that an individual would want and need for their care to be delivered in...  

Care Provided by Treetops Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.

Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

Contact Treetops Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Heidi Bettinson (Interim Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (70)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Treetops Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Treetops Court Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Treetops Court Care Home Reviews (86)

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8.6

Treetops Court Care Home has a Review Score of 8.6 (8.621) out of 10, based on 7 reviews in the last 2 years. Over all time Treetops Court Care Home has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from Agnes B (Wife of Resident) published on 31 January 2019 Submitted via Postal Card
Overall Experience
I find Treetops Court Care Home to be very satisfactory in all areas. The staff are very attentive to residents, sometimes under difficult circumstances.

All staff throughout are cheerful and helpful which goes a long way to providing a smooth transition to care. From my own experience, I find any queries have been dealt with swiftly and efficiently.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you for your review. It will do much to reassure others who are searching for a home for a loved one. Kind regards.

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Review from J W (Daughter of Resident) published on 29 January 2019 Submitted via Postal Card
Overall Experience

Warm and friendly welcome. Always staff close to hand. Residents encouraged with activities.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you for taking the trouble to review our home. Your kind comments are much appreciated. Kind regards

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Review from Martin S (Son of Resident) published on 29 January 2019 Submitted via Postal Card
Overall Experience
We are very pleased with the care Mum has received since arriving at Treetops.

Also, Mum, herself is very grateful for the care and attention she receives.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Many thanks for taking the trouble to review Treetops Court. Your feedback is much appreciated. Kind regards

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Review from A P (Daughter of Resident) published on 19 December 2018 Submitted via Postal Card
Overall Experience
The environment here feels very relaxed, comforting and vibrant.
The staff are friendly and will engage with residents and their families.
Staff seem well informed about residents and their routines.
Excellent first impression which has continued on.

Feeling very reassured now dad is resident here.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you very much for taking the time to review Tree Tops Court. I am so pleased that your first impressions are so positive. Kind regards

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Review from Paul S (Grandson of Resident) published on 22 October 2018 Submitted via Website
Overall Experience

Thank you to all of the staff for looking after my family you are all amazing. In difficult times you supported us all.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you for your wonderful review, it is much appreciated. Kind regards.

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Review from P R (Sister of Resident) published on 4 September 2018 Submitted via Postal Card
Overall Experience

My brother was admitted to the home as 'end of life' unfortunately. During his short stay, from the manager, nurses, care workers, kitchen staff and maintenance workers, their care and compassion was second to none.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you for your review. Your kind comments are much appreciated as everyone in the home works hard to ensure that only the best of care is delivered to residents, no matter the circumstances. Kind regards.

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Review from Eileen D (Sister of Resident) published on 12 June 2018 Submitted via Postal Card
Overall Experience
I have been very impressed by the professional, attentive care and dignity shown to my brother by the nursing staff keeping him clean and as comfortable as possible.
The senior medical staff have kept me well informed on his ongoing medical condition and treatment.
His room is well appointed, equipped and clean.
The dining room and lounge are spacious and comfortable.
The outdoor garden space is well kept with lovely sitting areas.

Although my brother is limited with his food, the catering staff try very hard to give him food he can enjoy.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you very much for taking the trouble to review Treetops Court. Your remarks will certainly help those who are searching for care for a loved one. Kind regards

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Review from P E (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience
Mum was admitted for 24/hr palliative care. The welcome and support offered to us as a family was second to none, nothing was too much trouble and staff were always available to talk to and gave their utmost to meet any needs or concerns we had.

Their professionalism shines through and the care given by all staff. Domestic, caring and nursing were excellent. The admin lead and team were efficient and had all bases covered to ensure mum's paperwork was all in order. I can honestly say the calm, caring atmosphere is 5* well done.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you for taking the time to review the care and services at treetops Court Care Home. Thank you also to the team at Treetops who always go 'the extra mile' for their residents and their families. It's heartwarming to know that such a caring approach is being demonstrated by all in the home. Kind regards

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Review from Jane J (Daughter-in-law of Resident) published on 12 March 2018 Submitted via Website
Overall Experience

The staff here are absolutely amazing! The care they show to the residents just shines. I’ve seen a couple of dementia homes and by far this is the best. They have a vast amount of human compassion and this is definitely a home I would recommend.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you very much for taking the time and trouble to review Tree Tops Court Care Home. Your comments are all we could wish for and will be shared with the team. So much appreciated. Kind Regards.

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Review from Elizabeth J (Wife of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience

I find the home very clean, pleasant and quiet. It feels very welcoming when you enter the unit. The staff come across as friendly and helpful.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you very much for taking the trouble to complete a review of Treetops Court. It is very much appreciated. Kind regards

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Review from Edith A (Friend of Resident) published on 28 February 2018 Submitted via Postal Card
Overall Experience

This was the first time I had visited this home, I thought it was wonderful, clean, no smell as I expected in other homes.

The staff were hands-on with the residents which I liked.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you very much for taking the trouble to review Tree Tops Court. Everyone at the home tries so hard to ensure that our residents are well cared for and when that is complemented by others it gives the team a real boost. Thank you for your comments. Kind regards.

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Review from Michael O (Friend of Resident) published on 31 January 2018 Submitted via Postal Card
Overall Experience

I visit a friend who has a bad stroke he is well looked after and gets on well with the staff, he needs the care only Treetops court can give him. I can see no problems at all in him staying here.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you very much for your kind comments about Tree Tops Court Care Home, they are very much appreciated by the team at the home. Kind regards.

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Review from C P (Daughter of Resident) published on 9 January 2018 Submitted via Postal Card
Overall Experience
To celebrate my mum's final birthday the staff (particularly the chef) went to great lengths to facilitate a happy event. That night the skilled night manager noticed mum having breathing difficulties and called an ambulance. After a spell in hospital, mum returned to Treetops Court Care Home this time on the nursing wing.
A state of the art pressure monitoring bed was ordered for her and arrived promptly. The care mum received was exemplary and I would recommend Treetops to anyone. The staff were amazing, skilled, professional, caring and kind.
The lighting in mum's room was initially too harsh - just a single light hanging from the ceiling in the centre of the room. Mum was forced to stare up at it as she lay on her back dying. However, when I mentioned this to the staff, they produced a lamp immediately which was plugged in. We were able to switch off the blinding central light and have soft lamp light as befits a bedroom. It is my belief that all rooms should have a soft lamp as a standard comfort.
They looked after my family and me as well as they looked after mum.

The flow of tea and biscuits really helped. The night-manager called us at 7 am to ask us to come to mum's bedside quickly showed that she had great skill. Mum died at 8 am and we were all with her, thanks to the night manager. We are indebted to her.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Many thanks for taking the time and trouble to share the positive and caring comments regarding the care of your mother at Tree Tops Court Care Home. It is so touching to read that you valued the input of the staff team so highly and I am sure that once your comments are shared with them, they will...  

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Review from Carol P (Daughter of Resident) published on 8 August 2017 Submitted via Postal Card
Overall Experience

My mother spent the last six months of her life in Treetops Court. I cannot praise the care given to her enough. She received kindness as well as medical care and nothing was too much trouble. The staff made us feel welcome at all times too. I would recommend this care home to anybody looking to place a loved one in a caring, kind, considerate and capable environment.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you very much for such a wonderful, heartfelt review. The team at the home do a fantastic job and it's so nice when their dedication makes such a difference to the lives of their residents and their families. Kind Regards.

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Review from Stephen P (Son of Resident) published on 18 July 2017 Submitted via Website
Overall Experience

The staff were very friendly and helpful. They did their best to make my parents feel welcome. The food was very nice, Mum enjoyed meeting people. The home was clean and safe. Could possibly have done with another tv somewhere.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Many thanks for taking the trouble to review Treetops Court. Your feedback is much appreciated, as this helps us to further improve the service we offer to our residents. We receive many positive remarks regarding the caring staff team at the home and I will be sure to pass your comments back to the home. Kind regards

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Review from Sarah R (Daughter of Resident) published on 7 June 2017 Submitted via Postal Card
Overall Experience

It has been a tough few months for the care home but throughout the staff have maintained their professionalism and gone above and beyond. The nursing staff, care workers and managers all need the recognition that they do a great job, it's a tough job but rewarding. Their motto is 'treat the patients with the care and respect you would like to receive yourself'.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you so much for the great review of Treetops Court. All teams at the home do a fantastic job and you have rightly recognised them all for their hard work and dedication to their residents. Thank you for being so kind and doing so. Kind regards.

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Review from Ginette June S (Relative of Resident) published on 23 May 2017 Submitted via Postal Card
Overall Experience

I have a relative in Treetops Court the age of 92 years with terminal cancer. This made him very angry and not a happy chappie but the staff never got upset with him, talked to him kindly. He refused food and drink, staff did the best to encourage him to eat and drink. He was always shaved by staff and had clean clothing. Whatever he asked of them they were obliging.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you very much for this touching review. I will ensure that the team are made aware of your kind remarks.

Kind regards

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Review from Juno C (Resident / Service User) published on 10 May 2017 Submitted via Postal Card
Overall Experience
I stayed here for a short period of time while family were away. I was here to build up after a fall.
I have had help doing exercises with staff and physio.
The staff are great, couldn't wish for better staff - all staff, night and day.
Kitchen staff are very good.
It is in a lovely setting.

Staff really try to do everything you could wish for.

Reply from Alison Foreman, Commercial Director at Treetops Court Care Home

Thank you so much for such a wonderful review. Who better to review care and services than someone who has has the experience, first hand? I will be sure that the Home Manager shares your feedback with the team. Keep in touch and kind regards.

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Review from Ian F (Relative of Resident) published on 23 January 2017 Submitted via Postal Card
Overall Experience

I cannot speak highly enough of the care our Aunt has received during this dreadful illness. Her behaviour and requirements have become extremely challenging, but I can't think of anywhere better than Treetops Court Care Home for my Aunt to stay. The staff and the home itself have been excellent at all times.

Reply from Alison Foreman, Business Development Manager at Treetops Court Care Home

What a wonderful review of the standard of care at Tree Tops Court. Nothing will do more for our care team than to have such great recognition of their hard work. I am very pleased to say thank you to you on their behalf. Kind Regards

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Review from Diane F (Niece of Resident) published on 23 January 2017 Submitted via Postal Card
Overall Experience

The care staff at Treetops Court Care Home are very caring and thoughtful to my aunt and to my husband and I. Nothing is too much trouble and they make time to answer any questions we have.

Reply from Alison Foreman, Business Development Manager at Treetops Court Care Home

Thank you very much for your positive review of our home and care services. I am sure that your feedback will do much to reassure any others who are searching for a care home for a loved on. Kind regards

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Treetops Court Care Home.

Meet the Team (5)

Sarah O'Rourke
Sarah O'RourkeJob Title:Home ManagerJoined: 2025

Hi, my name is Sarah O'Rourke, and I am the home manager of Treetops Court. I have worked in Health and Social Care for 26 years, and I have worked my way up from a care assistant to now being the home manager here at Treetops. I am passionate about providing excellent person-centred care and enriching our residents' lives. I feel privileged to come to work every day and work with the great team that has been created here, and to be a part of the residents' lives. I have 3 grown-up children whom I am immensely proud of.

Caroline Jones
Caroline JonesJob Title:Deputy Manager

Hi, my name is Caroline, and I am the Deputy Manager here at Treetops Court Care Home

Heather Hall
Heather HallJob Title:Administrator

Hi, my name is Heather, and I am the Administrator here at Treetops Court Care Home

Holly Browne
Holly BrowneJob Title:Administrative Assistant

Hi, my name is Holly, and I am the Administrative Assistant here at Treetops Court Care Home

Sheila Dale
Sheila DaleJob Title:ReceptionistJoined: 2012

Hello, my name is Sheila.

I am the Receptionist at Treetops Court Care Home. I have worked at Treetops Court Care Home since 2012. I am currently in the role of the receptionist but have previously worked as a Domestic, Activities Co-ordinator and have even helped out in the kitchen!

My role is very busy but also rewarding; I get to meet visitors and relatives and enjoy the interactions daily. I am also the first port of call for staff and am always happy to help as and when needed. We have a great team here at Tree Tops and I enjoy playing my part!

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