Treetops Court Care Home

I find the care and the home excellent. All very clean. Food good.

My aunty always seems happy when we visit. Staff are friendly and approachable. The home is well maintained and clean. I have no worries now that she is in full-time care.

All staff throughout are cheerful and helpful which goes a long way to providing a smooth transition to care. From my own experience, I find any queries have been dealt with swiftly and efficiently.

Warm and friendly welcome. Always staff close to hand. Residents encouraged with activities.

Also, Mum, herself is very grateful for the care and attention she receives.

Feeling very reassured now dad is resident here.

Thank you to all of the staff for looking after my family you are all amazing. In difficult times you supported us all.

My brother was admitted to the home as 'end of life' unfortunately. During his short stay, from the manager, nurses, care workers, kitchen staff and maintenance workers, their care and compassion was second to none.

Although my brother is limited with his food, the catering staff try very hard to give him food he can enjoy.

Their professionalism shines through and the care given by all staff. Domestic, caring and nursing were excellent. The admin lead and team were efficient and had all bases covered to ensure mum's paperwork was all in order. I can honestly say the calm, caring atmosphere is 5* well done.

The staff here are absolutely amazing! The care they show to the residents just shines. I’ve seen a couple of dementia homes and by far this is the best. They have a vast amount of human compassion and this is definitely a home I would recommend.

I find the home very clean, pleasant and quiet. It feels very welcoming when you enter the unit. The staff come across as friendly and helpful.

This was the first time I had visited this home, I thought it was wonderful, clean, no smell as I expected in other homes.

The staff were hands-on with the residents which I liked.

I visit a friend who has a bad stroke he is well looked after and gets on well with the staff, he needs the care only Treetops court can give him. I can see no problems at all in him staying here.

The flow of tea and biscuits really helped. The night-manager called us at 7 am to ask us to come to mum's bedside quickly showed that she had great skill. Mum died at 8 am and we were all with her, thanks to the night manager. We are indebted to her.

My mother spent the last six months of her life in Treetops Court. I cannot praise the care given to her enough. She received kindness as well as medical care and nothing was too much trouble. The staff made us feel welcome at all times too. I would recommend this care home to anybody looking to place a loved one in a caring, kind, considerate and capable environment.

The staff were very friendly and helpful. They did their best to make my parents feel welcome. The food was very nice, Mum enjoyed meeting people. The home was clean and safe. Could possibly have done with another tv somewhere.

It has been a tough few months for the care home but throughout the staff have maintained their professionalism and gone above and beyond. The nursing staff, care workers and managers all need the recognition that they do a great job, it's a tough job but rewarding. Their motto is 'treat the patients with the care and respect you would like to receive yourself'.

I have a relative in Treetops Court the age of 92 years with terminal cancer. This made him very angry and not a happy chappie but the staff never got upset with him, talked to him kindly. He refused food and drink, staff did the best to encourage him to eat and drink. He was always shaved by staff and had clean clothing. Whatever he asked of them they were obliging.

Staff really try to do everything you could wish for.